# Epicor BisTrack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Epicor BisTrack Software - reviews, pricing plans, popular comparisons to other Accounting products and more. Source: https://www.capterra.com/p/247914/Epicor-for-Building-Supply --- # Epicor BisTrack Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Epicor BisTrack ## What is Epicor BisTrack? Epicor for Building Supply is a business management solution for building centers, construction suppliers, lumber dealers, and building materials distributors that offers inventory optimization, financial management, customer relationship management, point of sale, purchasing, quote and order management, manufacturing, delivery dispatch, and warehouse management features. Epicor for Building Supply solutions is available in the cloud or on-premises to allow salespeople to track opportunities and close orders on the road, in the yard, or at the job site. ## What is Epicor BisTrack used for? [Accounting](https://www.capterra.com/accounting-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Epicor BisTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.epicor.com/&name=Epicor BisTrack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Epicor BisTrack 3.5 (13) VS. [4.2 (2,019)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (13) Ease Of Use 4.0 (1,975) Value For Money 3.4 (10) Value For Money 3.8 (1,565) Customer Service 3.5 (12) Customer Service 3.8 (1,669) ## Epicor BisTrack alternatives [4.2 (1,301)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (677)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Sage X3](https://www.capterra.com/p/213927/Sage-X3/) [4.3 (112)](https://www.capterra.com/p/213927/Sage-X3/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213927/Sage-X3/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounts Payable Track money owed to a company's creditors/suppliers Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Epicor BisTrack 62 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Track and manage adherence to policies for any service, product, process, or supplier Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Manage all inbound & outbound activities relating to each dock Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transfer of data from one computer system to another Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Form predictions based on past and present data/trends Centralized accounting record which tracks all financial transactions A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage the attendance, schedule, and payroll of the labor workforce Access software remotely via mobile devices Manage and handle various international currencies Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Manage employee salary processes, data, taxes, and records administration efficiently Pick and route items from inventory locations to their designated destinations Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Manage and track financials on a project-to-project basis Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Upload, track, and submit receipts in a central database Manage all receiving processes within a warehouse Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track and facilitate returns of products sold Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Track and manage all activities and assets in the yard of a warehouse or distribution center Get Advice We can help you find the software with the features you need. Features 3.6 (13) 3.6 Based on 13 reviews ## Pricing Value for money 3.4 (10) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.4 (10) 3.4 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (12) 3.5 Based on 12 reviews ## User reviews Overall rating 3.5 Based on 13 reviews Filter by rating 5(0) 4(7) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent JB Janna B. AP Supervisor Building Materials ### "Epicor BisTrack AP Use" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 August 31, 2023 Pros Supplier invoices approved in BisTrack flowed through to Microsoft GP quickly. Our IT department was able to get a report showing how many invoices were approved by each person in AP which was helpful for evaluating new employees or measuring performance. Cons Not easy to navigate or find information, the message inbox is very inconvenience as it does not notify you of new messages, the system can be slow, it looks dated and not user friendly, you cannot unmatch an invoice which is an extremely important feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CE Chisom E. DIVISIONAL ACCOUNTANT Building Materials ### "Epicor Bistrack User Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 25, 2023 been good so far Pros the product is really easy to use and I like how the functions are all differentiated. e.g there's a different pathway for AR tasks and AP tasks. Cons it can have glitches sometimes and due to the differentiated nature can get convoluted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TY Thi Yen Loan D. Accounts Payable Building Materials ### "Loan Dang - Accounts Payable - Taiga Building Products - Bistrack Survey" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 25, 2023 At the end of the months, we need to post much of invoices, if more than 5 user post one time, Bistrack will have error. SO, we need to take time for posting. That issue I usually see.But the most benefit, I think it can contain a huge data for the whole process from ordering to updating order, receiving invoice, processing invoice. Pros It is not so easy to use, because it linked to other software in my company like Great Plain to link the invoices.But it good for all kinds of functions. So overall It is good to me. Cons Because it was linked to other software, so sometimes there is mistake, and don't know where the mistake comes from. Some error need experience to know where it came from. Example, I had one invoice was submitted from branch, but I couldn't approve because of currency branch chose different between Purchase Order and final currency on invoice. I don't know how to fix; I need to ask our web's administration to help me explain for this and fix it.So it would be better if the branch saw that error before they submit and they fixed it before submission. Thanks! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BV Bonray V. ACCOUNTS PAYABLE COORDINATOR Building Materials ### "Bistrack Improvements" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 August 25, 2023 EPICOR BT is a software that is user friendly and accessible but there needs to be a drastic change for it to be compatible with other software's. In this way, it is easier to use and there won't be a lot of back logs when it comes to fixing issues that may arise and I heard the support is not much of some help since most of them doesn't know how to fix it, which is a bit of a concern? Don't ya think? Pros BISTRACK is easier to use and accessible anywhere with the software downloaded. Cons BISTRACK features and modes are outdated and needs a big transformation. A lot of the features are not compatible with some software's that will result in lag or crash. That being said, there is a need for a change if some companies want this software for a longer period of time that is worth their time and money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TN Tristan N. Divisional Accountant Building Materials ### "A Decent ERP in the Building Supply Industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 24, 2023 In general, I find BisTrack to be a valuable tool for my work-related tasks, and I don't often encounter many issues using it. Nonetheless, I'm aware that some other departments might have concerns about the software's speed, particularly since they rely on it regularly. Pros BisTrack worked well with all the other parts of the business made sorting our products and 3 way matching a much more seamless part of the overall operation. Cons Downloading reports can be challenging at times, and there's an occasional delay when accessing certain features due to speed issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lily H. Division Accountant Accounting ### "Good and Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 24, 2023 Its pretty easy to use and you don't need help finding what you need to find. Pros Everything. You can pull any reports, ban deposit register, payments, PO etc. Cons I don't think there's anything that I didn't like about it. It was great and easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PN Phoebe N. Account Payable Accounting ### "Account payable" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 24, 2023 Pros can control to avoid duplicate invoices. Cons it is usually frozen, so it is really waste time to restart the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Evita W. HR Assistant Wholesale ### "Epicor BisTrack is a Useful Program" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 14, 2023 To summarize, Epicor BisTrack is beneficial for my company and provides us with user-friendly features to help our business. At the same time, it also comes with it’s own set of challenges, such as the initial learning curve and complexity of the navigation and customization. Pros For what I used Epicor BisTrack, the software had a user-friendly interface, streamlined processes, and comprehensive tools for managing construction and building material businesses. Cons What I liked the least about Epicor BisTrack is that the system itself is complex and has a large learning curve to use it. I have also heard from my company’s IT team that there are potential issues in customization and support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Simon C. Accounting Manager Wholesale ### "BisTrack at Taiga" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 August 9, 2023 I would rate my overall experience with BisTrack as average. I only use Bistrack to export documents to perform my analysis and financial reporting and the software does it job, but I do need to spend additional time to format my work. Lastly, we do rely on a third party consultants to help us fix issues when our internal IT does not know how to resolve the problems. Pros A nice feature is also that users can upload supporting documents (i.e. sales invoices, vendor invoices, shipping documents, etc.) in BisTrack which we can easily export to provide to our auditors. I am not sure if this feature was included or if we had to build this into BisTrack, but it saves us time and has complete documents for each transaction. Cons I think BisTrack is not the most common software, so it is difficult for users to learn. There are a lot of parameters you have to set when exporting documents. Also, the exported document is not properly formatted so you will have to spend time formatting it before we can use it in excel to perform our analysis or financial reporting. Lastly, we have to rely on a third party to help us resolve the problem when we have a technical issue with BisTrack. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Carl R. Financial Analyst Wholesale ### "What is Epicor BisTrack? Let Me Expand." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 9, 2023 Epicor BisTrack is a suitable program that satisfies my company's needs. The only thing I would recommend to fix is the Accounts Receivable section as there really needs to be a better way to look up information surrounding the invoices and payments so that it makes looking for back-up documentation smoother. Pros Given that I am in a lumber and building materials industry, Epicor BisTrack provides a good solution for our company's needs as it is designed to cater to my industry. Epicor Bistrack is able to integrate well with our existing accounting software - data is transferred between the software in real time. In terms of analytical components, BisTrack has options to satisfy data analytical needs as it allows for report customizations and lets you create the reports that you want to see. Cons What I liked the least about Epicor Bistrack is the fact that the user interface isn't that intuitive to use and I find myself getting easily lost in all the screens. Our Accounts Receivable is performed through the software and I finding out which sales invoices was paid on what payment takes quite awhile. When dealing with annual audits, gathering documentation like this is a huge headache because it literally takes like 2-3 for each transaction. Multiply that by at least 300 records and you have yourself a living nightmare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/247914/Epicor-for-Building-Supply/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)