# Fullview Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fullview Software - reviews, pricing plans, popular comparisons to other Remote Support products and more.

Source: https://www.capterra.com/p/247926/Fullview/pricing

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# 

 Fullview Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fullview

## What is Fullview?

Fullview is an AI agent for customer support that autonomously resolves issues and guides customers through applications. Empowers support, success and product teams to deliver instant, effective help without manual intervention. Core Functions: AI agent handles customer questions and resolves issues automatically Guide users through complex workflows step-by-step within their applications Real-time session replays and console logs provide instant context for any issue Co-browsing capabilities when human assistance is needed Key Benefits: Deploy with one line of code - no complex setup required Reduce support volume by resolving routine issues autonomously Works as both AI customer service tool and AI onboarding agent Integrates with existing helpdesks (Intercom, Zendesk, Salesforce) or works standalone Built for SaaS companies and software teams who need AI customer service that takes action, not just provides answers.

## What is Fullview used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Support](https://www.capterra.com/customer-support-software/)[Remote Support](https://www.capterra.com/remote-support-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fullview

5.0 (3)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.6 (22,590)

Value For Money

5.0 (2)

Value For Money

4.5 (15,176)

Customer Service

4.7 (3)

Customer Service

4.4 (13,441)

## Fullview alternatives

[4.7 (1,367)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting price

$480.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Chat/Messaging

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Live Chat

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Multi-Channel Communication

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Real-Time Data

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive data and information in real time

Remote Access/Control

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Fullview 20 features

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Ability to chat online in real time

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Digitally share screen view with others

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Record active support and chat sessions for auditing and training

Transfer a support session to another team member

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Supports various video file formats

An extended application or connector that enables users to perform additional services with their current set of tools

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We can help you find the software with the features you need.

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Free

$0.00

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[

Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

WL

Warren L.

General Manager

Information Technology and Services

### "FullView - One Of the Best Customer Experience apps to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 25, 2023

We used FullView for the customer Experience, and have not been let down at all. The installation was straight forward and so easy to train our users on.

Pros

The main like, is exactly what we bought it for, and that is that it improves the customer experience. Our most user feature is the 1-click screensharing. This allows our technicians to show the end users the method for carrying out a task, easily and quickly.

Cons

There isn't a lot to be honest. We requested the ability to share replay timestamps, and this was then introduced in an update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Josefin M.

Head of Support

Information Technology and Services

### "An absolute pleasure to work with!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2022

The team at Fullview has been an absolute pleasure to work with. From talking to the founders to the support team: They have answered all of our questions extremely quickly while being professional and friendly problem solvers. You can really tell that providing a great customer experience runs in this company's DNA.

Pros

The product has huge potential and when used in the right context, it really gives users a 3.0 Support experience. What has caught my eye the most is the co-browsing and in-app calls, as that is what gives our business the most value at this point. Excited to see even more features like the Fullview Replays come out!

Cons

It is still a new company and product, but I am impressed with how much they have built in a fairly short amount of time and they have shown that they are very open to feedback from users. But some integrations with other tools are pending but I know that is coming shortly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Johnathan B.

CEO

Internet

### "A must-have for any B2B SaaS company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2022

It's hard to leave an honest review for Fullview without sounding like a paid/fake, but honestly: from the moment we used Fullview on our first user support call, we fell in love. Now our users don't need to click on a Google Meet link, find the share screen button, or figure out what we mean by "That grey gear button on the top right of your screen" - we just click "Call" and show them where it is. What's more, even if we did try our old method, we were often running into roadblocks with users that weren't native English speakers as they were always intimidated to hop on a call with us. Now, we have a multiplayer cursor that draws directly on their interface and they see with their own eyes what they should be doing. No broken English, no Google Translate - just follow the cursor of our support agent. Add that to the new replay features, where we can go back in time and observe what actions a user performed or if there were any errors in their browser, and you have an all-in-one B2B SaaS support powerhouse. Mark my words: Fullview is going to quickly become the new normality that users expect to see in B2B SaaS experiences, and we're so happy we learned about them early on.

Pros

\- 1-click user screensharing, without them having to install additional software or follow third-party links - Multiplayer cursors so that we can easily guide users through the vital processes they need to perform - Voice and video chat directly within our web application - Simple to watch back previous user sessions on our web application and see what went wrong (if anything) - European HQ company, European hosting. Makes life a little bit easier for GDPR compliance. - Effortless installation. Literally took no more than 5 minutes of development time. - It feels like there's new, massive features available every two months - Amazing support from all of the team

Cons

\- Can't share replay timestamps yet - No Intercom integration yet

Alternatives considered

[RemoteHQ](https://www.capterra.com/p/205188/RemoteHQ/)

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)

[Upscope](https://www.capterra.com/p/167722/Upscope/)

[Fullstory](https://www.capterra.com/p/153721/FullStory/)

[Cohere](https://www.capterra.com/p/239677/Cohere/)

Reasons for choosing Fullview

\- Better adapted for pre-seed / seed stage startups - Fully transparent pricing - European company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 17, 2022

Hi Johnathan, Thank you so much for the glowing review we really appreciate the feedback! Regarding replay timestamps and the Intercom integration, we're going to be releasing those in a week or two. We'll make an announcement as soon as they go live :)

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