---
title: "DockWorks Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DockWorks Software - reviews, pricing plans, popular comparisons to other Marine products and more."
source_url: "https://www.capterra.com/p/247946/DockWorks/"
page_type: "product"
language: "en"
---

# 

 DockWorks Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DockWorks

## What is DockWorks?

DockWorks - Software for Marine Professionals. The only all-in-one, cloud-based solution designed specifically for marine service professionals. Generate predictable recurring revenue with preventative service plans. Real-time performance dashboards and reporting. Instantly track revenues, billings, profitability, technician efficiency, and much more.

## What is DockWorks used for?

[Marine](https://www.capterra.com/marine-software/)[Plumbing](https://www.capterra.com/plumbing-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$449

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## DockWorks Overview

Updated September 2026

AI summary

DockWorks is a cloud-based solution for small and midsize companies in the marine and plumbing sectors, offering tools for billing and invoicing, contract and license management, scheduling, and work order management. Notable features include boat maintenance tracking, customizable reports, financial management, and a self-service portal, supporting operational oversight and administrative tasks for marine service teams.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DockWorks

5.0 (2)

VS.

[4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$449

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.5 (498)

Value For Money

5.0 (2)

Value For Money

4.5 (491)

Customer Service

5.0 (2)

Customer Service

4.7 (494)

## DockWorks alternatives

Highest Rated

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about DockWorks

Overview

### What company size and specific industries is DockWorks built for?

DockWorks is designed for boatyards and marine service businesses of all sizes, especially small to mid-sized teams handling general maintenance, boat cleaning and detailing, engine repair and maintenance, plumbing and HVAC, electronics installation, paint and fiberglass work, and rigging services.

Features and Usability

### What are the key features of DockWorks?

DockWorks includes maintenance scheduling, work order management, and boat maintenance tools for operational tracking. It also offers billing and invoicing, invoice processing, recurring/subscription billing, ACH payment processing, and credit card processing, plus QuickBooks integration, a self-service portal, reporting and statistics, scheduling, and a mobile app.

Getting Started and Support

### What training and onboarding options does DockWorks offer?

DockWorks provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for later review, and videos provide self-paced walkthroughs of product features and setup steps.

Getting Started and Support

### What customer support options does DockWorks offer?

DockWorks provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support experience is available in the catalog data, so no claims can be made about response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 112 Marine reviews

Capterra data shows that buyers of marine software rank the following features as their top priorities:

-   **Billing & Invoicing** (**76%** of reviewers rated this feature as critical)
-   **Point of Sale (POS)** (**54%**)
-   **Reservations Management** (**86%**)

DockWorks includes **Billing & Invoicing**. However, it does not include **Point of Sale (POS)** or **Reservations Management**. Its billing and invoicing functionality helps marine businesses manage charges accurately, send invoices promptly, and keep payment records organized, providing teams with clearer financial oversight and more consistent day-to-day billing operations.

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Activity Dashboard

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Calendar Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Data Import/Export

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Financial Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

DockWorks 21 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contract/License Management: Track, store, and access client contracts or licenses
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile App: Access the system via a mobile application
- Payment Processing: Accept, record, and reconcile financial transactions
- QuickBooks Integration: Integrates with QuickBooks
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Task Management: Create, manage and track all task activities and progression
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Basic

$449.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JR

John R.

Owner

Maritime

### "Rodan Electronics "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2022

So far Great, \[SENSITIVE CONTENT\] has been a pleasure to work with through the training process. She has taken notes and assured me that the dev teams are working on some of my identified concerns.

Pros

Ease of use. Functionality, and capabilities are all pluses I have Ben using it for less than a month but am satisfied so far.

Cons

Some limitations on billing third parties ie. Warranty work for a company. The dev team is working on it. I have not used the platform enough to have any thing else

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JC

Justin C.

Manager

Consumer Services

### "Efficient and Easy software system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2022

We have been using DockWorks for a few months on a daily basis and overall we couldn't be more happy with it. The customer service is top notch and if you have any questions they are always ready and willing to help.

Pros

The simplicity, the organization, the texting for invoices and the fact that this company is willing to not only listen to their clients but also wanting to make changes to make this system the best!

Cons

There were a few hiccups in the beginning but after speaking with our customer service rep, everything was taken care of.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reasons for choosing DockWorks

DockWorks was just a better fit for our business of watercraft repair shop. The customer service, price and ease of use were exactly what we needed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 24, 2022

Thank you Justin! We're proud to have you as a valued customer ;)

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