# SafeTitan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SafeTitan the right Compliance solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/247966/SafeTitan/reviews --- SafeTitan 3.6 (8) [View alternatives](https://www.capterra.com/p/247966/SafeTitan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 14th, 2025 # Reviews of SafeTitan Ease of use 3.9 Customer Service 3.8 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GO Garion O. CTO Construction Used the software for: 6-12 months ### "Swift - Safe Titan Review" November 8, 2024 4.0 Fairly good, its kept my staff and customers on their toes with putting Cyber Security at the front of mind. Pros Automatic Campaigns focused on MSP's, quality content, and campaigns. Affordable price point. Cons The setup process per M365 tenant was a little time consuming compared to some of the other options on the market. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing SafeTitan The biggest reasons were quality of content, automatic campaigns for MSP's, and price point. Review Source RF Robert F. Managing Director Computer & Network Security Used the software for: 1-2 years ### "Great product and solution" November 12, 2024 5.0 Very easy to roll out training and phishing for our clients. Pros A powerful solution that allows us to better protect our clients with straight forward and reasonable training. Cons Nothing, it is a great product, easy to use and our clients like it. Review Source NL Nicolas L. Technical Expert Information Technology and Services Used the software for: 6-12 months ### "SafeTitan review" November 13, 2024 3.0 Pros Templates for phishing emails and training videos Cons Cumbersome to ensure all new employees are able to follow the same training as the others had. Need dedicated training campaigns to be created with "infinite" deadline. Lack of interactivity with the training as no quiz is attached to the videos Alternatives considered [Phished](https://www.capterra.com/p/240196/Phished/) Reason for choosing SafeTitan The pricing was better than SoSafe and the contract was better than Phished Review Source TO Thomas O. Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to use and at a great price point!" June 27, 2023 5.0 Our overall experience with SafeTtian has been excellent! The tool provides our organization and customers with the tools required to combat cyber threats. Pros In today’s cyber environment and proliferation of cyber threats, all SafeTtian’s features are impactful and help prepare our users and customers for the challenges facing all organizations from threat actors. The product was easy to setup and integrate into our operations. Cons There is really nothing to dislike about SafeTitan and the product is continually being improved. If we ever have a question or issue, support is immediate and first class! Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing SafeTitan We selected SafeTitan over KnowBe4 because of our experience and satisfaction with other TitanHQ products currently in use. Review Source SW Scott W. Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "SafeTitan Costumer" November 8, 2024 4.0 So far so good. Very helpful team to get you going. Pros Lot's of options for customizing content. Cons I expected more training content, but overall can't complain much. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing SafeTitan Good balance of pricing and functionailty Review Source RH Roland H. IT Manager Information Technology and Services Used the software for: Less than 6 months ### "The worst training portal to work with" November 8, 2024 1.0 the worst experience with a service yet. Your support is the worst Pros nothing if compared to others. I cant find something that can be a pro. Cons support is the worst. expertise is zero customer relation as your sales doesn't respond to emails. reports we need are missing. Alternatives considered [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) Reason for choosing SafeTitan I thought i give a cheaper product a chance ... big mistake Review Source LS LEWIS S. IT Tech Information Services Used the software for: 1-2 years ### "A great all round product" March 1, 2024 4.0 Its a good product for the price, easy to use and setup. Pros Its a low upkeep product, once its setup and you have scheduled in your training campaigns, its all automatic from there. Cons Support is hit and miss. Some feature requests have never been implemented even after a year or so. Some support tickets are still on hold for over 6 months with no update other than they are working on things. Other support requests are dealt with immediately. Review Source DH David H. President Insurance Used the software for: 6-12 months ### "I would like more support" February 12, 2024 3.0 I am coming up around one year, and used it one time. No training, no follow up to what I did, etc. Agree, they leave us alone - but that's the problem. I forget to use this program. Pros Most things you can figure out intuitively if you spend a moment on it. Cons Like most businesses, we get busy and forget to do the things that we thought were important. It would be nice if they followed up with us monthly, or even quarterly to see how we are doing, to see if we need help - or just to give us a "poke". Review Source Similar Products Featured ## Related categories [Security Awareness Training](https://www.capterra.com/security-awareness-training-software/)[Compliance](https://www.capterra.com/compliance-software/)[Training](https://www.capterra.com/training-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.