# SafeTitan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SafeTitan the right Security Awareness Training solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/247966/SafeTitan/reviews

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SafeTitan

3.6 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 14th, 2025

# Reviews of SafeTitan

Ease of use

3.9

Customer Service

3.8

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GO

Garion O.  
CTO  
Construction  
Used the software for: 6-12 months

### "Swift - Safe Titan Review"

November 8, 2024

4.0

Fairly good, its kept my staff and customers on their toes with putting Cyber Security at the front of mind.

Pros

Automatic Campaigns focused on MSP's, quality content, and campaigns. Affordable price point.

Cons

The setup process per M365 tenant was a little time consuming compared to some of the other options on the market.

Alternatives considered

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Reason for choosing SafeTitan

The biggest reasons were quality of content, automatic campaigns for MSP's, and price point.

Review Source

RF

Robert F.  
Managing Director  
Computer & Network Security  
Used the software for: 1-2 years

### "Great product and solution"

November 12, 2024

5.0

Very easy to roll out training and phishing for our clients.

Pros

A powerful solution that allows us to better protect our clients with straight forward and reasonable training.

Cons

Nothing, it is a great product, easy to use and our clients like it.

Review Source

NL

Nicolas L.  
Technical Expert  
Information Technology and Services  
Used the software for: 6-12 months

### "SafeTitan review"

November 13, 2024

3.0

Pros

Templates for phishing emails and training videos

Cons

Cumbersome to ensure all new employees are able to follow the same training as the others had. Need dedicated training campaigns to be created with "infinite" deadline. Lack of interactivity with the training as no quiz is attached to the videos

Alternatives considered

[Phished](https://www.capterra.com/p/240196/Phished/)

Reason for choosing SafeTitan

The pricing was better than SoSafe and the contract was better than Phished

Review Source

TO

Thomas O.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use and at a great price point!"

June 27, 2023

5.0

Our overall experience with SafeTtian has been excellent! The tool provides our organization and customers with the tools required to combat cyber threats.

Pros

In today’s cyber environment and proliferation of cyber threats, all SafeTtian’s features are impactful and help prepare our users and customers for the challenges facing all organizations from threat actors. The product was easy to setup and integrate into our operations.

Cons

There is really nothing to dislike about SafeTitan and the product is continually being improved. If we ever have a question or issue, support is immediate and first class!

Alternatives considered

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Reason for choosing SafeTitan

We selected SafeTitan over KnowBe4 because of our experience and satisfaction with other TitanHQ products currently in use.

Review Source

SW

Scott W.  
Consultant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "SafeTitan Costumer"

November 8, 2024

4.0

So far so good. Very helpful team to get you going.

Pros

Lot's of options for customizing content.

Cons

I expected more training content, but overall can't complain much.

Alternatives considered

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Reason for choosing SafeTitan

Good balance of pricing and functionailty

Review Source

RH

Roland H.  
IT Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "The worst training portal to work with"

November 8, 2024

1.0

the worst experience with a service yet. Your support is the worst

Pros

nothing if compared to others. I cant find something that can be a pro.

Cons

support is the worst. expertise is zero customer relation as your sales doesn't respond to emails. reports we need are missing.

Alternatives considered

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

Reason for choosing SafeTitan

I thought i give a cheaper product a chance ... big mistake

Review Source

LS

LEWIS S.  
IT Tech  
Information Services  
Used the software for: 1-2 years

### "A great all round product"

March 1, 2024

4.0

Its a good product for the price, easy to use and setup.

Pros

Its a low upkeep product, once its setup and you have scheduled in your training campaigns, its all automatic from there.

Cons

Support is hit and miss. Some feature requests have never been implemented even after a year or so. Some support tickets are still on hold for over 6 months with no update other than they are working on things. Other support requests are dealt with immediately.

Review Source

DH

David H.  
President  
Insurance  
Used the software for: 6-12 months

### "I would like more support"

February 12, 2024

3.0

I am coming up around one year, and used it one time. No training, no follow up to what I did, etc. Agree, they leave us alone - but that's the problem. I forget to use this program.

Pros

Most things you can figure out intuitively if you spend a moment on it.

Cons

Like most businesses, we get busy and forget to do the things that we thought were important. It would be nice if they followed up with us monthly, or even quarterly to see how we are doing, to see if we need help - or just to give us a "poke".

Review Source

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