# Watchtower Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Watchtower Software - reviews, pricing plans, popular comparisons to other Safety Management products and more.

Source: https://www.capterra.com/p/247974/Watchtower

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# 

 Watchtower Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Watchtower

## What is Watchtower?

Watchtower is an all-in-one safety platform with incident reporting, dispatching, and more. More than 30 million annual beach visits are protected using the Watchtower platform. Watchtower is easy to learn, easy to use, and considerable more cost-effective than traditional CAD solutions. As reporting and service demands on marine safety organizations grow, the Watchtower platform offers a powerful dashboard for operational management.

## What is Watchtower used for?

[Safety Management](https://www.capterra.com/safety-management-software/)[Fire Department](https://www.capterra.com/fire-department-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1500

Per Feature, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Watchtower

4.8 (10)

VS.

[4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/)

Starting Price

$1500

Per Feature, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (10)

Ease Of Use

4.5 (74)

Value For Money

4.9 (9)

Value For Money

4.4 (71)

Customer Service

4.9 (10)

Customer Service

4.6 (73)

## Watchtower alternatives

Highest Rated

[4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

[4.5 (2,655)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/247974/Watchtower/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Incident Management

5.0 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Training Management

4.9 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

Incident Reporting

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Audit Management

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Risk Assessment

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Alerts/Notifications

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Watchtower 32 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Store, manage and track all forms in a centralized location

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Checklist to confirm the incident and response.

Ability of websites, web applications, or mobile applications to function without an active internet connection

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

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Features

4.7 (10)

4.7

Based on 10 reviews

## Pricing

Value for money

4.9 (9)

Free Trial

Basic

$1,500

Per Feature,Per Year

Value for money

4.9 (9)

4.9

Based on 9 reviews

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## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 10 reviews

Filter by rating

5(8)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SB

Sarah B.

Beach lifeguard

Public Safety

### "SGBP review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 20, 2022

Overall a great software that allows data to be collected in one place and analyzed throughout, and the end of the year. This allows us to learn from the season and see what could be changed and improved.

Pros

I like being able to record workouts, locations of where I sit, as well as everything that occurs during the day. Being able to record all of this information allows us to stay organized and use this in the future.

Cons

There needs to be an app aspect to the software that is compatible with the phone. I believe that it doesn’t transfer to the phone well and many will skip out on it. Fill out options should be open ended instead of scrolling or picking a prefilled option that does not always fit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Caroline G.

Lifeguard

Public Safety

### "Lifeguard Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2022

It’s great!

Pros

Very easy to use. I like that I can just log on at the end of the day and be able to fill out the log quickly and efficiently.

Cons

I think some of the software can be updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WH

William H.

Ocean Lifeguard

Public Safety

### "Watchtower Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 1, 2022

Overall, my experience with Watchtower has been positive. It has been a seamless transition from paper incident reporting to online because of Watchtower.

Pros

I really enjoy how to software breaks down different incident reporting easily with many different specific options. The ability to complete off of a mobile device is also a great asset as it allows for users to report an event directly after it happens while all the details are still fresh in mind.

Cons

One con with the software is it is sometimes difficult to go back to a previous section. I often have to close the app and restart it completely if I forgot something/or clicked the wrong bottom.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2022

Hi Will, thanks for the review! One solution to your problem about going back to previous sections is to hit the red "Reset Form" on the submit incidents tab.

AT

Austin T.

Marine Safety Officer

Public Safety

### "Huge benefits for this product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2022

Live time tracking. Searchable records. Easily exported lists of calls for service. Dispatching. Statistic generation. Very smooth experience working with the Watchtower team.

Pros

searchable records. Evidence based calls for service

Cons

This is a great product and I cannot think of any cons to list.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Jay V.

Chief Lifeguard

Public Safety

### "Watchtower to the rescue."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2022

Pros

Watchtower took a lot of time consuming work off our plate and allows us to not only gather better information but use it for more robustly. Because of Watchtower my staff and I can keep our focus on the water in our patrons, and store achieve tired reliable operational and incident reporting.

Cons

I’m only upset we didn’t find watchtower sooner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WS

William S.

Sargent

Maritime

### "Pros and Cons of Watchtower"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2022

I have had an exaptational experience with this software.

Pros

It is very easy to use, and incredibly useful.

Cons

I have no issues at all with this platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Connor M.

Lifeguard

Hospital & Health Care

### "Love the ease of control"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2022

Pros

I really like that it puts everything into one place. Documents I need for work as well as important information like alerts are easy to find.

Cons

The platform could be a little more streamlined and easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Chris C.

Marine Safety Captain

Public Safety

### "Excellent program and responsive team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2022

I’m so impressed with their ability to produce and advance this valuable product.

Pros

It’s ability to track and change with the help of the support team

Cons

It’s visually basic, but that makes no difference in its performance

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Patrick H.

Lifeguard

Recreational Facilities and Services

### "Incident Reporting Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2022

The Watchtower team was extremely responsive to our desired changes. They made it really easy to implement.

Pros

The platform is really intuitive. We can run reports with any specific data point we want. That was impossible with pen and paper

Cons

The fact that its not native on iOS or Andriod.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Leslie S.

Marine Safety Captain

Public Safety

### "Excellent Program for gathering Marine Safety statistics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2022

Watchtower is easy to use, the team is great to work with, and it is really helping us to gather good data that can be used for a variety of ways.

Pros

Watchtower is an easy program to use and can be used on a variety of mediums, tablet, computer and phone. The functionality is good throughout. I love how customizable it is. When my department has new needs, we are able to update it ourselves or work with the Watchtower. Any time any issues arise, the team at Watchtower is responsive and able to assist. As someone who likes To do research and use data, I really like the ease of gathering that data and pulling out what I need. I find it very easy to use and it is easy to teach for people who are newer to the product I think it’s easy to learn

Cons

Overall I really like the Watchtower program and find it is easy to use and whenever issues have arisen the team is very responsive to help solve the issues. In addition we went from using paper data collection to this program so in some senses it was challenging for some people to use however I think overall everyone sees the value in gathering stats using the Watchtower program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/247974/Watchtower/reviews/)

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