# Let's Connect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Let's Connect Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/247976/ContactNow --- # Let's Connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Let's Connect ## What is Let's Connect? Customer communication management solution that helps businesses connect with their customers via chat, phone, video calls and more. The perfect solution for your business. Customer engagement made easy. Whether you want to get in touch with your website visitors instantly or enable them to contact your customers and prospects via QR codes or email signatures. Let's Connect is the solution. Without any installation or download. Try it now. ## What is Let's Connect used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €45 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Let's Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pathadvice.at/&name=Let's Connect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Let's Connect 4.8 (5) VS. [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €45 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.6 (16,400) Value For Money 4.8 (4) Value For Money 4.6 (11,459) Customer Service 4.8 (4) Customer Service 4.7 (10,675) ## Let's Connect alternatives [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,426)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/247976/ContactNow/alternatives/) ## FAQs about Let's Connect Overview ### What company size and specific industries is Let's Connect built for? Let's Connect is designed for businesses in consulting, call center, banking, insurance, tourism, contact center, and eCommerce sectors. The description does not specify a company size, so it appears suited to organizations of any size that need support in these service-focused industries. Features and Usability ### What are the key features of Let's Connect? Let's Connect offers API access, activity dashboard tracking, alerts and notifications, chat and messaging, and interaction tracking for monitoring communications. It also includes multi-channel communication, surveys and feedback, customizable branding, personalization, multi-language support, on-demand communications, video support, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Let's Connect integrate with? Let's Connect integrates with Google Meet, Microsoft Teams, and Zapier. These connections cover video meetings and workflow automation, giving the platform a small but focused set of third-party integrations for linking communication and app-to-app tasks. Getting Started and Support ### What training and onboarding options does Let's Connect offer? Let's Connect provides live online training, webinars, and videos to help teams get started. Live online sessions support guided setup, webinars offer scheduled group instruction, and videos give self-paced reference for reviewing features and steps. Getting Started and Support ### What customer support options does Let's Connect offer? Let's Connect provides email/help desk and chat support. No reviewer feedback on support is available, so customer experience with response speed, helpfulness, or common issues cannot be assessed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chat/Messaging 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Alerts/Notifications 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Interaction Tracking 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts On-Demand Communications 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Generate personalized communications upon request to meet customer needs Video Support 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Supports various video file formats Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Let's Connect 13 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Communicate using direct chat or messages within the system Add customized logos and colors to align with company branding Track interaction history by documenting conversations for contacts Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Generate personalized communications upon request to meet customer needs Adjust communications based on previous interactions or personal preferences Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Supports various video file formats Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.8 (4) Free Trial Free Version Basic €45.00 Per User,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Claudia R. CFO Marketing and Advertising ### "never miss our clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2022 we can identify the anonymous visitors of our website and learn about potential new customers that we would never have thought of Pros the integration was quite easy, the support is helpfull, we don't miss interested persons or clients Cons so far nothing at all, its easy to turn on/off, when ever you want to use it/don't want to use it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2022 Hi Claudia! Thank you for the nice words and the review ���� JG Jorn G. CSO E-Learning ### "Webseitenbesucher erfolgreich in Kunden wandeln" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2022 Als Lösung für einen generierten Inboundcall 100% zufrieden. Es gibt einfach viele Besucher die den persönlichen Kontakt per Chat, Telefon und immer mehr per Videotelefonie wünschen. Da eignet sich der SAAS-Dienst perfekt. Die CoBrowsing-Lösung rundet das Angebot für uns ab. Pros Obwohl ich kein Technik-Nerd bin hatte ich Let´s Connect in kurzer Zeit installiert und konnte gleich die ersten Kundengespräche führen. Das Widget wird von Besuchern gerne geklickt und es ergeben sich wertvolle Kundengespräche daraus. Wir verwenden Let's Connect ergänzend zu unserer interaktiven Videoplattform auf unseren Landingpages und beantworten unsere Anfragen deutlich zeiteffizienter. Live per Audio oder Video können Fragen viel schneller geklärt und abgeschlossen werden. Cons Hier gibt es keine Punkte, die mir spontan einfallen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 4, 2022 Hi Jörn, thank you for your nice words. It motivates us if we can help to grow your business and to make your customers even happier. regards The Let's Connect Team JW Jurgen W. Consulting Human Resources ### "Ein tolles Team und eine Software mit Mehrwert! Danke für alles!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2022 Pros Einfach zu bedienen und zuverlässig in der Ausführung Cons Ab und an Verbindungsprobleme, aber die gibts überall. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2022 Hi Jürgen, thank you very much for your review. regards UB Umberto B. CEO Marketing and Advertising ### "Best Video Software for Inbound Videocalls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 22, 2022 Easy-to-use software that definitely generates more sales from website visitors through counselling sessions Pros letsconnect has more than doubled our conversion rate Cons there must also be someone to take the calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2022 Hi Umberto, thank you for your review. Regards Let's Connect Team OD Olaf D. sales director Wholesale ### "Pathadvice - Let\`s connect" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 19, 2022 Pros Easy to use to get in connect with website visitors Cons chat, video and calender function in one tool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.