---
title: "Zylu Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Zylu Software - reviews, pricing plans, popular comparisons to other Salon products and more."
source_url: "https://www.capterra.com/p/247991/Zylu/"
page_type: "product"
language: "en"
---

# 

 Zylu Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Zylu

## What is Zylu?

Zylu is an all-in-one salon software built to help beauty businesses grow faster with smarter automation. Designed for salons of every size, Zylu lets owners manage appointments, automate reminders, run loyalty programs, track sales, manage inventory, and improve client retention—without any manual effort. With built-in salon CRM, POS billing, online booking, staff performance tracking, and real-time business reports, Zylu gives salon owners a complete system to manage daily operations and grow revenue. Zylu helps salons acquire more clients, reduce no-shows, increase repeat visits, and streamline front-desk work. Accessible across all devices, Zylu is trusted by salons looking for a reliable, easy-to-use platform to scale faster.

## What is Zylu used for?

[Salon](https://www.capterra.com/salon-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Spa](https://www.capterra.com/spa-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zylu?[Manage this product listing](https://www.g2.com/products/zylu-business/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zylu

4.8 (10)

VS.

[4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$19

Flat Rate, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (10)

Ease Of Use

4.6 (3,655)

Value For Money

4.6 (10)

Value For Money

4.6 (3,264)

Customer Service

5.0 (10)

Customer Service

4.6 (3,284)

## Zylu alternatives

Highest Rated

[5.0 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$130.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

[4.4 (411)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/9167/DaySmart-Salon/)

[View all alternatives](https://www.capterra.com/p/247991/Zylu/alternatives/)

## FAQs about Zylu

Overview

### Which roles and teams benefit most from Zylu?

Zylu is most used by salon owners, proprietors, and directors who need to oversee daily operations, appointments, and client relationships from one place. Front-desk and salon teams use it to streamline booking and service coordination, while marketing leads rely on it to support promotions, customer engagement, and business growth.

Answer based on 10 reviews

Overview

### What company size and industries is Zylu built for?

Zylu is built for small beauty and wellness businesses, with 100% of reviewers from small businesses and Cosmetics leading at 30%. It serves salons, spas, nail studios, barbershops, skin and laser clinics, tattoo studios, and wellness centers, with additional reviewer presence in Apparel & Fashion and Health, Wellness and Fitness at 20% each, mainly for salon use.

Answer based on 10 reviews

Features and Usability

### What are the key features of Zylu?

Zylu offers appointment scheduling and calendar sync, plus automated scheduling, rescheduling, and wait list management. It includes client profiles and a client database, billing and invoicing, reporting and analytics, and SMS reminders. Additional features cover marketing automation, reputation management, online booking, POS, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Zylu starts at $19 per month for the Basic plan, aimed at freelancers and individual stylists. Grow costs $49, Standard costs $69, and Premium costs $199 per month. Pricing is flat rate, with no free plan or trial listed in the provided data.

Getting Started and Support

### What training and onboarding options does Zylu offer?

Zylu provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual, self-paced learning for reviewing setup steps and product features.

Getting Started and Support

### What customer support options does Zylu offer?

Zylu offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 2,183 Salon reviews

Capterra data shows that buyers of salon software rank the following features as their top priorities:

-   **Appointment Scheduling** (**65%** of reviewers rated this feature as critical)
-   **Calendar Management** (**56%**)
-   **Confirmations/Reminders** (**55%**)

Zylu supports all three features that reviewers identify as most important: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce missed appointments through timely client follow-ups, allowing teams to manage daily operations with less manual work and deliver a more consistent customer experience.

Calendar Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Confirmations/Reminders

4.1 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Online Booking

4.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Client Database

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Point of Sale (POS)

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Appointment Scheduling

4.7 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Zylu 74 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Before & After Pictures: Before and after photos of procedure(s)
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Client Profiles: Record client information and feedback
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- For Barbershops: Specific use for barbershops
- For Medical Spas: Designed for medical spas
- For Salons and Spas: Specific for use in spas and salons
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Store: Website through which businesses can sell goods or services over the internet
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Ratings/Reviews: Ratings/Reviews
- Real-Time Reporting: Active reporting of data and metrics
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Rescheduling: Manage the rescheduling of appointments
- Reviews Management: Track and monitor reviews of products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Packages: Sell multiple treatments together as a set
- Wait List Management: Record, update and manage waiting lists
- Waitlist Status Tracking: Track the position in queue in real-time
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.5 (10)

4.5

Based on 10 reviews

## Pricing

Value for money

4.6 (10)

[View pricing plan details](https://www.capterra.com/p/247991/Zylu/pricing/)

Basic

$19.00

Flat Rate,Per Month

It includes:

-   Desktop/Android, iOS Phones and Tablets
-   Unlimited Devices
-   Mini Website for the store
-   SEO Optimized Website
-   Digital Service Catalog
-   Digital Style Guide
-   Image Gallery
-   Online Booking
-   Offline Booking
-   Appointment Management
-   Multi Channel Reminders
-   Point Of Sale (POS)
-   Appointments
-   Products
-   Staff Included
-   Customer
-   Customer Management (CRM)
-   Split Payments Options
-   Customer Sentiment
-   Marketplace
-   Google My Business Integration
-   Instagram Integration
-   Facebook Integration
-   Inquiry/Lead Management
-   QR Code Integration
-   ZAP AI Message Generator1
-   Promotional Banners
-   Spin 2 Save (Kids & Adults)
-   Smart Outreach
-   Built-in Customer Segmentation
-   Tags
-   Campaign Management
-   Send Notifications From Device
-   Expenses
-   Vendor Management
-   Review Collection
-   Multi Store Access
-   Advanced Inventory Management
-   Employee Tips
-   Integration with 2000+ Software using Pabbly and Zapier Api
-   Business Overview
-   Staff Reports
-   Sales Reports
-   Revenue reports
-   Payment Source
-   Inventory Reports
-   Appointment Reports
-   Chat / Email Support

Grow

$49.00

Flat Rate,Per Month

It includes:

-   Chat / Email Support
-   Appointment Reports
-   Inventory Reports
-   Payment Source
-   Revenue reports
-   Sales Reports
-   Staff Reports
-   Business Overview
-   Integration with 2000+ Software using Pabbly and Zapier Api
-   Employee Tips
-   Advanced Inventory Management
-   Multi Store Access
-   Review Collection
-   Vendor Management
-   Expenses
-   Send Notifications From Device
-   Campaign Management
-   Tags
-   Built-in Customer Segmentation
-   Smart Outreach
-   Spin 2 Save (Kids & Adults)
-   Promotional Banners
-   ZAP AI Message Generator1
-   Marketplace
-   Google My Business Integration
-   Instagram Integration
-   Facebook Integration
-   Inquiry/Lead Management
-   QR Code Integration
-   Customer Sentiment
-   Split Payments Options
-   Customer Management (CRM)
-   Customer
-   Staff Included
-   Products
-   Appointments
-   Point Of Sale (POS)
-   Multi Channel Reminders
-   Appointment Management
-   Offline Booking
-   Online Booking
-   Image Gallery
-   Digital Style Guide
-   Digital Service Catalog
-   SEO Optimized Website
-   Mini Website for the store
-   Unlimited Devices
-   Desktop/Android, iOS Phones and Tablets

Standard

$69.00

Flat Rate,Per Month

It includes:

-   Official WhatsApp Api Included
-   Manual Attendance Register Included
-   Desktop/Android, iOS Phones and Tablets
-   Unlimited Devices
-   Mini Website for the store
-   SEO Optimized Website
-   Digital Service Catalog
-   Digital Style Guide
-   Image Gallery
-   Online Booking
-   Offline Booking
-   Appointment Management
-   Multi Channel Reminders
-   Point Of Sale (POS)
-   Appointments
-   Products
-   Staff Included
-   Customer
-   Customer Management (CRM)
-   Split Payments Options
-   Customer Sentiment
-   Multi-Staff Services
-   ToDo Reminders
-   Image Gallery for before/after pictures
-   Google Review Collection
-   Marketplace
-   Google My Business Integration
-   Instagram Integration
-   Facebook Integration
-   Inquiry/Lead Management
-   QR Code Integration
-   Loyalty Program/Cashback/Reward Programs
-   Referral Programs
-   Membership
-   Packages
-   Wallet /Prepaid card
-   ZAP AI Message Generator1
-   Promotional Banners
-   Spin 2 Save (Kids & Adults)
-   Marketing Automation
-   Automatic Notifications
-   Personalized Marketing Templates
-   Smart Outreach
-   Built-in Customer Segmentation
-   Tags
-   Campaign Management
-   Send Notifications From Device
-   Send Notifications From WhatsApp Api2
-   Coupons
-   Home Service
-   Expenses
-   Vendor Management
-   Review Collection
-   Multi Store Access
-   Role Level Permissions
-   Advanced Inventory Management
-   Staff Access
-   Role Based Access
-   Customer Data Abuse Prevention3
-   Attendance
-   Employee Tips
-   Integration with 2000+ Software using Pabbly and Zapier Api
-   Business Overview
-   Customer Insights and Revenue Potential
-   Staff Reports
-   Sales Reports
-   Revenue reports
-   Payment Source
-   Inventory Reports
-   Appointment Reports
-   Product Consumption Reports
-   Staff Performance Tracking
-   Staff Commission
-   Expense Report
-   Chat / Email Support
-   Telephone Support

Premium

$199.00

Flat Rate,Per Month

It includes:

-   Official WhatsApp Api Included
-   Manual Attendance Register Included
-   Biometric Attendance Register Included
-   Desktop/Android, iOS Phones and Tablets
-   Unlimited Devices
-   Mini Website for the store
-   SEO Optimized Website
-   Digital Service Catalog
-   Digital Style Guide
-   Image Gallery
-   Online Booking
-   Offline Booking
-   Appointment Management
-   Multi Channel Reminders
-   Point Of Sale (POS)
-   Appointments
-   Products
-   Staff Included
-   Customer
-   Customer Management (CRM)
-   Split Payments Options
-   Customer Sentiment
-   Multi-Staff Services
-   ToDo Reminders
-   Image Gallery for before/after pictures
-   Google Review Collection
-   Marketplace
-   Google My Business Integration
-   Instagram Integration
-   Facebook Integration
-   Inquiry/Lead Management
-   QR Code Integration
-   Loyalty Program/Cashback/Reward Programs
-   Referral Programs
-   Membership
-   Packages
-   Wallet /Prepaid card
-   Gift Card
-   All You want and However You want Loyalty Programs
-   ZAP AI Message Generator1
-   Promotional Banners
-   Spin 2 Save (Kids & Adults)
-   Marketing Automation
-   Automatic Notifications
-   Personalized Marketing Templates
-   Smart Outreach
-   Built-in Customer Segmentation
-   Tags
-   Campaign Management
-   Send Notifications From Device
-   Send Notifications From WhatsApp Api2
-   Coupons
-   Home Service
-   Expenses
-   Vendor Management
-   Review Collection
-   Multi Store Access
-   Role Level Permissions
-   Data Level Permissions
-   Staff Revenue Goals​
-   Advanced Inventory Management
-   Resource Management
-   Staff Sales Target Tracking
-   Consent Form
-   Cash Register
-   Staff Access
-   Role Based Access
-   Customer Data Abuse Prevention3
-   Attendance
-   Employee Tips
-   Integration with 2000+ Software using Pabbly and Zapier Api
-   Business Overview
-   Customer Insights and Revenue Potential
-   Staff Reports
-   Sales Reports
-   Revenue reports
-   Payment Source
-   Inventory Reports
-   Appointment Reports
-   Product Consumption Reports
-   Staff Performance Tracking
-   Staff Commission
-   Expense Report
-   Chat / Email Support
-   Telephone Support
-   Priority Support
-   Dedicated Account Manager

Value for money

4.6 (10)

4.6

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 10 reviews

Filter by rating

5(8)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Samruddhi M.

Owner

Cosmetics

### "Smooth experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

June 14, 2026

Pros

App is easy to use … support team is quick to respond especially I really like how \[sensitive content hidden\] helped us throughout Experience is quite smooth till date

Cons

In the beginning when we onboarded it took quite a while to figure out basically onboarding took time could have been better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KA

Kajal A.

Marketing

Apparel & Fashion

### "Good and best software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

December 3, 2025

im using this salon software from last 2 years its working smoothly without any lag so i highly recommend this to every salon owner and its brings 20% retention. highly recommended!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GK

Gajendra K.

Owner

Retail

### "Zylu’s Dedication Makes All the Difference"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2025

My overall experience with Zylu has been positive. The support team is proactive and treats salon owners' challenges as their own. Their enthusiasm and commitment to solving problems will definitely take them to the next level.

Pros

I really appreciate Zylu for both their software and support. It offers all the essential features a salon requires, and what stands out the most is the detailed reporting and analytics.

Cons

The marketing features are good but quite basic. With a bit more enhancement, this area could add even more value.

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reasons for choosing Zylu

Value for Money and all features in on package.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 21, 2025

We appreciate your feedback. We continue to actively work on the feedback that we receive regularly.

SA

Sangeeta A.

Proprietor

Cosmetics

### "Love Zylu and highly recommended "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2025

I purchased the software last July and I find it extremely user friendly. Staff are extremely helpful and glad to repeat.

Pros

The staff are extremely available and the software is super easy to use. No special skills required.

Cons

Wish we could send promotional messages without any api complications. All the features and templates are there but we need to pay extra apart from the subscription paid to Zylu

Switched from

[MioSalon](https://www.capterra.com/p/149881/MioSalon/)

Wanted a Bangalore based company plus found the ad on FB interesting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 21, 2025

We really appreciate the kind words. Thanks for taking time to review us.

SC

Sarita C.

Owner

Accounting

### "Salon software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 18, 2024

Pros

Services and software are good and team also very supportive

Cons

team also very supportive . user-friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2025

We appreciate your honest review

NT

Noble T.

Salon

Individual & Family Services

### "The best Salon Management and Marketing Software. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2024

the best salon management and marketing software. Very good tech support.

Pros

WhatsApp API Integration and tech team support.

Cons

Nothing much. What ever we highlight, the tech team is able to correct it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2024

We appreciate your honest feedback.

SJ

Shrddha J.

Lux Salon Owner

Apparel & Fashion

### "Life is easy with Zylu"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 19, 2024

Zylu is excellent with bookings, billings, and employee commissions. It is making our job easy, and that's good.

Pros

I loved the e-bill feature. The look and links within the bill give a premium feel. The new way of booking service is smooth.

Cons

Inventory management systems are old school. The report filtering and viewing experience can be improved.

Switched from

[Abitzu](https://www.capterra.com/p/167355/MyCityOnMap/)

for additional features and ease of use.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 24, 2024

We appreciate your honest feedback!

GR

Godha R.

Owner

Health, Wellness and Fitness

### "Great software "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 19, 2024

I liked the billing and whatsapp marketing ideas

Pros

The customer marketing program to retain old ones and msging the unresponsive ones

Cons

Uploading files and data, also changes in campaigns

Switched from

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)

It was a little complicated to use and I didn’t have all the features

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 24, 2024

I appreciate your feedback. We are constantly updating Zylu software to meet and exceed our customer's expectations. Looking forward to making an impact on your growth journey for years!

ES

Eshwar S.

Salon

Health, Wellness and Fitness

### "Best software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2024

Nice awesome experience with zylu and team especially \[sensitive content hidden\] sir and \[sensitive content hidden\] mam are good helping

Pros

Good and easy to use mostly easy to find datas of all my clients

Switched from

[ReSpark](https://www.capterra.com/p/10016025/ReSpark/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 1, 2024

Your feedback means a lot to us. Thanks for your feedback!

SN

Sheetal N.

Director

Cosmetics

### "The Best Digital Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 25, 2022

Awesome

Pros

Ease of Use and Teams domain knowledge & support

Cons

Lack of detail AI base reporting , overall sale view dashboard

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 27, 2022

Thanks for the feedback. We heard you! We have been making improvements to the reports and the dashboard. You can see the refreshed dashboard in January.

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