# Benchmark EHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Benchmark EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/248069/Benchmark-Systems-EHR --- # Benchmark EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Benchmark EHR ## What is Benchmark EHR? The average clinician spends half their day at a desk coding encounters and writing notes, and just a third of their time face-to-face with patients. Take back your time with Benchmark EHR. Benchmark EHR is an intuitive, user-friendly multi-purpose electronic health record system that flexibly supports over 40 specialties. With Benchmark EHR’s customizable templates and workflows, clinicians save time while seamlessly maintaining patient charts, ordering prescriptions, and coding encounters. ## What is Benchmark EHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/)[Urology EMR](https://www.capterra.com/urology-emr-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Benchmark EHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.benchmarksystems.com/&name=Benchmark EHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Benchmark EHR 4.7 (39) VS. [4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (39) Ease Of Use 4.3 (497) Value For Money 3.5 (4) Value For Money 4.2 (381) Customer Service 4.8 (39) Customer Service 4.2 (428) ## Benchmark EHR alternatives [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [BestoSys](https://www.capterra.com/p/144398/Bestosys/) [4.8 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144398/Bestosys/) [View all alternatives](https://www.capterra.com/p/248069/Benchmark-Systems-EHR/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Calendar Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Decision Support 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools that provide relevant information at specific times to support judgments and courses of action HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Engagement 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Benchmark EHR 61 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Securely transfer, access, exchange, integrate or use data with different providers or systems Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Intended to be used by cardiologists Software specialized for dermatologists For family practices Designed for Neurologists Specialized software for Orthopedic practices Designed for pain management practices & departments Designed for urgent care/emergency facilities. Intended to be used by urologists. Store, manage and track all forms in a centralized location To scribe and interpret the written words received from online or offline inputs Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Track and manage inventory levels to maintain proper supply Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Administer and track medication inventory, schedules, dosage, and side-effects Manage and support multiple locations Certified for healthcare IT products based on the results from ONC-ATL Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Send messages via SMS Train your system to interpret and transcribe voice messages Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Create treatment plans that document interventions and outcomes to track patient progress Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (39) 4.4 Based on 39 reviews ## Pricing Value for money 3.5 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.5 (4) 3.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (39) 4.8 Based on 39 reviews ## User reviews Overall rating 4.7 Based on 39 reviews Filter by rating 5(22) 4(16) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BK Brandace K. Medical Records Director Hospital & Health Care ### "Best EHR System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2024 Overall I think this is great software for any medical practice large or small. Pros Benchmark EHR is very easy to use. Training new employees has become a breeze with this software. Cons I have been using this software for about 8 months. I have not experienced any issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD Gail D. OFFICE MANAGER Medical Practice ### "Best Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2022 Our overall experience with benchmark has been very positive. Pros Our company has been with Benchmark since we opened our practice. They have always provided us with the best customer support. We are a small practice , so I can't speak to the EMR system because we just don't use it. I like that they have the ability to create customized reports. I like the ease of use when posting patient services and payments as well as insurance payments. I also appreciate the ability to easily edit a charge or payment. Cons Some of the reports give you information you don't need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB SUSAN B. Billing manager Medical Practice ### "BILLING APPLICATIONS REVIEW " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 5, 2021 BEST THING IS THE STAFF AT BENCHMARK WHO ARE ALWAYS VERY WILLING TO HELP WITH AN ISSUE Pros BEING ABLE TO ADD TO ICD-10 CODES AND CPT CODES IS QUICK AND EASY. DOWNLOADS FROM INSURANCE COMPANY PAYMENTS AND TRACKING PAYMENTS Cons THERE ARE TIMES THE SITE IS VERY SLOW BUT THAT COULD BE DUE TO INTERNET SERVICES IN THE AREA Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 3, 2021 Thank you for your review and your appreciation for our staff. Our employees work very hard to make sure our clients are happy and successful. BM binky m. office manager Medical Practice ### "issues that need to be addressed" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 18, 2018 lack of communication when things go wrong you must keep providers updated with regular emails no apology for last fiasco which cause undue problems overtime for staff and difficulty for providers Pros easy to use. Support team is a big pro for us. Responds immediately, has real answers. If not for support team, we would not be so positive Cons updates cause too many problems no communication too many outages not able to fix prescription eligibility must be away of finding out from sure scripts what the problem is this is a real problem and needs to be addressed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Teena H. MA/Accounts Receivable Medical Practice ### "Antworks great system for your company. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 16, 2018 Pros This system is easy to train individuals on. Once it is learned usually there is no other problems. Once they changed the note section in each bullet to have more area for typing it was great. The people who are there to help are great! They know the system and are pleasant to talk too. Cons Some areas in the EHR are unforgiving. Follow-up for example. The space allotted is not enough. Also if he say '' Follow in 2-3 weeks'' you X-out user date and type that in for follow-up box. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brandon L. Physician Medical Practice ### "User for over a year and complete disappointment" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 11, 2017 DO NOT RECOMMEND! Used System due to joining already established practice. Seems everyone in the area has it and has nothing great to say about it except PM Very pricey and not the most user friendly. It is incredibly click heavy. For instance, to fill out a GYN exam takes 19 clicks including 6 drop down menus. Any change to this is considered an additional service. Training on the system is sub-standard. Currently switching to a new EMR. Cons Every question asked is answered with that costs money as the first statement. Very click heavy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2018 Dr. Lingenfelter, Thank you for your review. We appreciate your feedback, but are disappointed that we didn't meet your expectations. You are correct that we have a large population of clients in your area and around. We have enjoyed many of those clients for more than a decade. Many of them have multiple products and services with us, including PM, EMR, RCM, and hardware that span across many different specialties. We reviewed all of the work orders associated with your EMR project. We spent just under 30 hours on the project with you and 90% of that being dedicated to the actual implementation, customization, and training of the software. The other 10% was spent installing relevant interfaces and making some additional customization to templates and output, per your requests. That is a relatively standard training outline, especially for someone that is joining an already established practice currently using our EMR so we apologize you still found our software unfitting. As far as being click-heavy, we wish this was brought to our attention so we could have worked to improve this for you. We understand that you have decided to take your practice to another PM and EMR vendor. We are certainly still open to engaging you to discuss any missteps we may have made, any expectations that we didn't meet, and any further feedback you can give. We wish you and your practice well in the future! -The AntWorks Healthcare Team DJ Dorian J. Doctor Medical Practice ### "Benchmark Clinical is one of the best EHR systems I've ever used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2016 Pros The product was extremely intuitive and user-friendly. What I really loved the most is the support. Benchmark has an awesome support service; timey response, courteous at all times, helpful to a fault. Cons Unfortunately I was not with the company long enough to find something that I did not like. I would have been a customer for life if possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT John T. Doctor Medical Practice ### "Very Satisfied EMR Customer" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 3.5 3.5 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2016 Pros Benchmark's customer service is excellent and beyond what we could have hoped for. The EHR itself is intuitive and easy to navigate. Cons The capacity to retrieve inactive patient data could be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Greta T. Medical Practice ### "Excellent support and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2014 Pros Prompt response to phone calls and questions. There is always a quick resolution. Cons There haven't been any major issues; the EMR works smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jill H. Medical Practice ### "Amazing Support!" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.0 4.0 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2014 Pros Benchmark has provided amazing support, as I took over managing my husband's practice without having been trained on the navigator and having introduced the EMR in the first months of taking over the practice. Cons I would like less clicks to get things done, but as I do not have any experience with any other products, I don't know if this is limited to just this system. From what I read, I think this is a problem with all EMR systems, though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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