--- title: "Commshop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Commshop Software - reviews, pricing plans, popular comparisons to other EAM products and more." source_url: "https://www.capterra.com/p/248075/Commshop/" page_type: "product" language: "en" --- # Commshop Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Commshop ## What is Commshop? Commshop is the only asset, inventory, + workorder management solution that can integrate directly with radios + radio systems. Purpose-built for organizations that manage + maintain radios + communications equipment assets. • reduce equipment downtime • manage requests + measure productivity • identify over-serviced users • forecast budget, parts + labor • reduce emergency response time • eliminate duplicate steps + reduce task time • visualize data + export reports • stay prepared for audits ## What is Commshop used for? [Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Law Enforcement](https://www.capterra.com/law-enforcement-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Commshop?[Manage this product listing](https://www.g2.com/products/commshop/claim_requests/new?auto=true) ## Commshop Overview Updated September 2026 AI summary Commshop offers businesses of all sizes a centralized platform for managing assets, equipment, and inventory through features such as asset lifecycle management, maintenance scheduling, compliance tracking, and work order management. With deployment options across web and desktop platforms, it supports multi-location operations, barcode scanning, and IT asset tracking, making it suitable for organizations seeking integrated EAM and facility management solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Commshop 5.0 (1) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (1,068) Value For Money 5.0 (1) Value For Money 4.7 (986) Customer Service 5.0 (1) Customer Service 4.8 (1,006) ## Commshop alternatives [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [Sortly](https://www.capterra.com/p/169199/Sortly-Pro/) [4.5 (957)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169199/Sortly-Pro/) [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/) [4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/80853/AssetCloud/) ## FAQs about Commshop Overview ### What company size and specific industries is Commshop built for? Commshop is designed for organizations of any size that manage and maintain radios and communications equipment across complex asset networks. It fits government, public safety, utilities, telecomm, and enterprise operations that need to track and support communications assets in structured environments. Features and Usability ### What are the key features of Commshop? Commshop offers asset tracking, inventory management, and work order management for tracking items and service tasks. It includes barcode/RFID scanning, check-in/check-out, and serial number tracking, plus reporting and analytics, audit trail, access controls/permissions, and workflow management for oversight and process control. Getting Started and Support ### What training and onboarding options does Commshop offer? Commshop provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, documentation gives written reference material, and videos provide self-paced visual guidance. Getting Started and Support ### What customer support options does Commshop offer? Commshop provides email/help desk, FAQ/forum, knowledge base, and phone support. Support details are presented through these channels, giving users multiple ways to find answers or contact the team. No reviewer feedback about response times or helpfulness is available in the catalog data. ## Features AI summary Based on 317 EAM reviews Capterra data shows that buyers of EAM rank the following features as their top priorities: - **Equipment Tracking** (**38%** of reviewers rated this feature as critical) - **Audit Management** (**61%**) - **Reporting & Statistics** (**41%**) Commshop supports all three of the top features buyers look for in EAM software: **Equipment Tracking**, **Audit Management**, and **Reporting & Statistics**. Together, these capabilities help businesses keep accurate records of assets, maintain compliance oversight, and review performance data more effectively, allowing teams to make informed maintenance and operations decisions. Asset Lifecycle Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage assets throughout their lifecycle to optimize profit Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Commshop 116 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard Creation: Creation and customization of dashboards - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Database Support: Supports common databases such as MySQL and Oracle - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Law Enforcement Agencies: For various law enforcement agencies like the police department, prosecuting attorney, state patrol, and the director of public safety. - Forecasting: Form predictions based on past and present data/trends - Full Text Search: Search for specific words or phrases within a document or database - Funding Source Tracking: Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kitting: Group and package individual but related items as one package set - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serial Number Tracking: Track and assign specific serial numbers to products - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Technician Management: Oversee technicians and track their assigned work orders - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Julie G. Operations Manager Public Safety ### "Game Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 Game changer! We have been using this product for several years now and it has saved us hours of man hours on both onboarding of assets as well as annual inventory. Pros The ability to push changes directly to provisioning manager. Cons Does not search all fields out of the box Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Volume of data and ability to provision. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.