# Page 2 | Akitu One Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Akitu One the right Dental Charting solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/248091/Akitu-One/reviews

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Akitu One

4.9 (41)

[View alternatives](https://www.capterra.com/p/248091/Akitu-One/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 6th, 2026

# Page 2 - Reviews of Akitu One

## Showing most helpful reviews

Showing 26-41 of 41 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IG

Isabelle G.  
Registered Dental Hygienist and Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "New Akitu One user"

September 23, 2024

5.0

The training was lovely. \[sensitive content hidden\] were very engaging and wonderful teachers. The system is very user friendly.

Pros

The online booking system is very convenient and patients find it very easy to navigate. The Wiki is incredibly easy to navigate and helpful.

Cons

N/A. I did initially find the cost to be a bit pricey however the features of the system, and the training have been lovely.

Review Source

SB

Sonal B.  
Dental Hygienist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love Akitu One"

September 13, 2024

5.0

Very satisfactory. Its was very easy for me to understand and the trainer \[sensitive content hidden\] was 10/10 she expalin and walk me through to every tiny step. She made akitu one a piece of cake for me.

Pros

The AI probing, charting, the finance which was straight forward.

Cons

Nothing that i can think about. I can say the feature that i might be least using.

Review Source

AL

Alona L.  
Independent Dental Hygienist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Akituone - The Gold Standard for Dental Software"

May 9, 2024

5.0

It has surpassed any expectations I had when considering Dental Software and 10 months later. I am still continually impressed by Akituone!!! Please continue to do what you are doing. As an independent dental hygienist with no tech support in-house, Akituone has always been there for me! THANK YOU!

Pros

The support - I cannot say enough about the support. Any issues or questions I have are addressed in the most personal, comprehensive, efficient manner. Your support team goes above and beyond and I hope you value them!!! (especially \[sensitive content hidden\]!!) I also want to add that when I did my on-line training sessions (Fundamentals) with \[sensitive content hidden\], she was most patient with me and spent so much time with me and I really appreciated that!

Cons

As a 51yr. old clinician who is not tech savvy, I did find the learning curve to be huge!! I especially did not enjoy building templates, I just could not wrap my head around it even with all the wonderful support I was given.

Reason for choosing Akitu One

A colleague of mine recommended it, she is also an independent dental hygienist. It was also very important for me to invest in a Canadian Company!!

Review Source

PG

Paulette G.  
Independent Dental Hygienist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Akitu One was the best choice for my new Independent Dental Hygiene clinic"

March 5, 2023

5.0

I am extremely happy with my choice of Akitu One as my dental management software for the start up of my new dental hygiene clinic. I initially chose Akitu One for their cloud-based feature and the clean, modern, organized display of their content and graphics. But I was pleasantly surprised with the overall ease of use of the software, such as scheduling, charting, billing and most importantly the clinical notes templates. I was able to easily create many specific templates that drastically reduced my overall documentation time. In addition, Akitu One's support team has been fantastic. \[sensitive content hidden\] is quick to respond and is always so helpful with any issues that I have had. Overall my experience with Akitu One has been excellent and I would highly recommend them to anyone looking for a modern, cloud-based, streamline dental management software.

Pros

cloud-based (I can access the software from anywhere); overall ease of use (very easy to learn and use); modern professional graphics (clear, organized in a not too busy or cluttered layout); ability to easily create personalized, specific clinical notes templates; great customer support (very quick with responses)

Cons

ability to 'move' through the perio chart from tooth to tooth is slow due to needing to click on each tooth with the mouse (ex: when I need to add BOP after having taking the probing measurements); no 'written' support material to reference on my own

Review Source

NS

Nibras S.  
Dr  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Amazing dental software"

December 22, 2023

5.0

We are lucky to have found this program

Pros

Easy to use and learn. All our staff live it and we can easily train new hires

Cons

So far I am really happy with the features but we always give feedback and support team help us

Alternatives considered

[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)

Reason for choosing Akitu One

Unlimited forms and providers with AkituOne while others make you pay for extra providers and forma

Switched from

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Wanted a cloud based program that is affordable

Review Source

NF

Nancy F.  
Dental Hygiene Practitioner  
Medical Practice  
Used the software for: Less than 6 months

### "Dental Software Review"

February 28, 2023

5.0

Akitu One has been great to work with. They have been attentive to any suggestions and always quick to assist when needed.

Pros

I am just starting out my dental hygiene business but have been in private practice for many years using various dental software programs. Akitu One has been amazingly easy to use and did not require a whole lot of training. From inputing patients profiles, scheduling, charting, billing and running reports, the system does not require you to be tech savvy. Everything is clear and easy to understand. If I had any issues at all, they were simple fixes and customer service was quick to help when needed. Highly recommend Akitu One.

Cons

Not having preset Dental History and Medical History forms available to have a quick start to the program.

Reason for choosing Akitu One

Ease of use and Cloud based

Switched from

[Maxident](https://www.capterra.com/p/67650/Maxident/)

Maxident was difficult and complicated to use.

Review Source

aP

adriann P.  
Dental assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "User Friendly"

February 27, 2023

5.0

Pros

super easy to use, user friendly & modern.

Cons

i think the imaging could use some upgrading. Such as being able to expose x-rays without having to reset each time.

Review Source

HP

Hirak P.  
Clinic Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Best Canadian Software "

October 7, 2022

5.0

It was Great experience with the team, \[SENSITIVE CONTENT\] Was amazing ready to help anytime, Co-operative.

Pros

This Is one of the best Software to the ease of the Dental team, easy To manage, easy to learn, would recommend this software should Give a try will work, Love the idea of cloud based software, operate from anywhere

Cons

Billing Part is little bit tricky, need to make sure you are submitting right things No change of mistake, can not change once Billed, there should be something to change it for more conveniency of dental Office, Appointment part Needs a Small Update.

Alternatives considered

[Tracker](https://www.capterra.com/p/141766/TrackerRMS/)

Reason for choosing Akitu One

Pricing and Cloud Based

Switched from

[Open Dental](https://www.capterra.com/p/122350/Open-Dental/)

Easy use and Quick to grab for new learners

Review Source

AB

Alyssa B.  
Administration  
Medical Practice  
Used the software for: Less than 6 months

### "Easy to use, Time Saving Software "

March 15, 2022

5.0

The overall experience has been great. The software is so easy to use, it took practically no time to pick up. The features help make day to day administration work flow smoothly. I love that the support is so responsive, they really helped in the beginning when I had a lot of questions.

Pros

The software itself was very easy to pickup and learn. The instant messaging feature is very convenient and useful when communicating with other staff members. In regards to billing I use the Akitu One Intelligence feature multiple times a day to ensure my invoices match with the explanation of benefits which has been a HUGE time saver. All of the settings were able to be customized to how our clinic functions, so it really felt like it was made for us.

Cons

The tech staff have been great regarding developing features that may be lacking. We requested some small changes to existing features and they were able to implement those to suite our clinics needs.

Switched from

[ABELDent](https://www.capterra.com/p/60250/ABELDent/)

The software was not flexible. I had to call support frequently to correct information in the software that could not be changed once imputed. The support also had long wait times.

Review Source

KN

Kim N.  
Dental Hygiene Practitioner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Akitu One Review"

December 30, 2023

5.0

So far, am pleased since moving from old dental software.

Pros

Modern, simple and easy to use. Very user friendly and icloud base helps a lot. Akitu One is always improving.

Cons

A bit confused on where/who to contact for support. Have had issues reaching and resolving support when needed.

Review Source

CD

Chantal D.  
Practice Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Happy User"

February 27, 2023

5.0

Eugene is the heart of this company. He answers the phone promptly, is extremely knowledgeable and goes above and beyond to improve the software with every suggestion.

Pros

Easy to use, visually appealing. Minimal training required for auxiliary staff.

Cons

There are lots of features that still need some improvement. But in the short time I have been using it a lot of those concerns have been quickly and easily addressed.

Reason for choosing Akitu One

Mostly cost and I like that it is Canadian.

Review Source

SP

Sonbul P.  
Owner/RDH  
Hospital & Health Care  
Used the software for: 6-12 months

### "Akitu 1 Dental software"

February 27, 2023

4.0

Its good

Pros

IT is very easy to learn, some feature require more clicks.

Cons

It is not compatible with my xray software system, so I can't do bridging

Alternatives considered

[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)

Review Source

CM

Colette M.  
RDH  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Akituone team is excellent"

January 7, 2024

5.0

Great so far, I have been using for just under one year now and will continue

Pros

Good sales, service and support so far! system is intuitive and company takes into account the users input for improvements often

Cons

No problems yet! I have been satisfied with my use of the software. (Basic billing use so far)

Reason for choosing Akitu One

Input and satisfaction from others using the product

Review Source

JK

Jade K.  
Dental HygienistOwner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Hello this is my review "

February 23, 2024

5.0

Great, I don’t think this should have a mandatory min

Pros

Easy to use and customer service, always quick to answer

Cons

Changing schedule availability is a pain

Review Source

JT

Jackie T.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Best Customer Support"

February 27, 2023

4.0

Pros

The software is very user-friendly and modern. I love the look. I also love the customer support-- they are prompt, thorough, and very kind. \[sensitive content hidden\] is amazing!

Cons

I am still in the process of integrating my camera and x-ray software, but hopefully that will be completed soon!

Review Source

jH

janeen H.  
Dental Hygienist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Dental Hygiene"

December 27, 2023

5.0

Pros

User Friendly, information is often imported together

Cons

They need more pre-made forms. There are some but not enough

Review Source

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