--- title: "Revi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Revi Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/248093/Revi/" page_type: "product" language: "en" --- # Revi Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Revi ## What is Revi? Revi is a review management platform for on-line shops and physical stores. Users are able to leave a verified product and/or customer service experience review after a purchase. Reviews build customer trust and online reputation. We better your Google Rank thanks to the user generated content (UGC) such as: Reviews, Social Marketing, Questions & Answers, User pictures, and much more! We are the only company of its kind based in Spain, and bilingüal with english. ## What is Revi used for? [Review Management](https://www.capterra.com/review-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price €19 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Revi?[Manage this product listing](https://www.g2.com/products/revi-revi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Revi 4.8 (76) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price €19 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (76) Ease Of Use 4.6 (1,446) Value For Money 4.6 (70) Value For Money 4.4 (1,249) Customer Service 4.7 (69) Customer Service 4.6 (1,399) ## Revi alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars ## FAQs about Revi Overview ### Which roles and teams benefit most from Revi? Revi is most used by business owners, general managers, and directors who need to oversee customer feedback, online reputation, and review response workflows. Marketing, SEO, and digital consulting teams benefit from improving local visibility, strengthening brand trust, and turning reviews into insights that support growth and customer acquisition. Answer based on 76 reviews Overview ### What company size and specific industries is Revi built for? Revi is designed for e-commerce businesses, marketing agencies, web developers, and software developers, making it a fit for small and midsize teams in online retail, digital marketing, and technology services. It suits organizations that need a tool for managing reviews and customer feedback across those sectors. Features and Usability ### What are the key features of Revi? Revi includes core review collection tools like review requests, email reminders, ratings/reviews, and response management. Key differentiators include templates and customizable widgets for website integration. Reviewers also focus on easy setup for online stores, automated email sending after orders, Google-related integrations, and dashboards for tracking review activity. Answer based on 22 reviews Limitations ### Does Revi have bugs or reliability issues? Revi works reliably for most users and does not cause frequent technical problems in day-to-day use. Online store teams often describe the platform as stable, easy to manage, and quick to learn. When questions or minor issues come up, support usually responds fast, which helps reduce disruption and keeps operations moving. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Revi integrate with? Revi integrates with WordPress and connects to Facebook Business Suite, Google My Business Review Manager, Instagram, Twitter/X, Shopify, WooCommerce, OpenCart, and PrestaShop. These integrations cover website publishing, social channels, local review management, and e-commerce platforms. Answer based on 9 reviews Getting Started and Support ### Is Revi easy to set up and use? Revi makes setup and daily use simple for most teams, even without prior technical experience. Small business owners and ecommerce managers often find the interface clear, visual, and easy to understand, with straightforward implementation and configuration. Some users mention feature wishes, but overall usability feels intuitive and manageable. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Revi offer? Revi provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can guide setup and feature review, while documentation and videos offer self-paced reference material for learning processes and checking steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does Revi offer, and how do users rate the experience? Revi offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as fast and effective, with ticket replies sometimes arriving within a day and phone follow-up when needed. Some reviewers, however, mention technical issues taking longer than expected and want quicker responses or more effective help. Answer based on 30 reviews Features and Usability ### How well does Revi handle review request emails? Revi automates review request emails well and gives teams useful reminder and customization options. Ecommerce businesses value automatic post-purchase sending, resends, and editable email content. Some users want more flexible email quotas, better templates, and clearer invitation flows, especially for manual orders or months with changing sales volume. Answer based on 19 reviews ## Features AI summary Based on 2,212 Restaurant POS reviews Capterra reviewers highlight these as the features buyers value most when choosing review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Revi supports **Review Request** and **Review Monitoring**, giving businesses a way to collect more customer reviews and keep track of what people are saying across channels. However, it does not include **Feedback Management**. Instead, it offers **Negative Feedback Management** (**53%**), which is also a key priority for many buyers. Together, these features help businesses respond to customer sentiment faster, protect brand reputation, and giving teams a clearer view of where service improvements are needed. Review Request 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Activity Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Response Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Revi 27 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). - Customer Service: Provide a customer-facing app that enables customers to request rides from a taxi or limousine and communicate with taxi company managers. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event. - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Sharing: Allows businesses to share their videos on social media. - Survey/Poll Management: Create and administer polls and surveys - Templates: Sample files or documents that could be customized as needed or used as is - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.7 (76) 4.7 Based on 76 reviews ## Pricing Value for money 4.6 (70) Free Trial Free Version Basic €19.00 Flat Rate,Per Month Value for money 4.6 (70) 4.6 Based on 70 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (69) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (69) 4.7 Based on 69 reviews ## User reviews Overall rating 4.8 Based on 76 reviews Filter by rating 5(62) 4(13) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Jose Joaquin T. Social Media Manager Health, Wellness and Fitness ### "Gestión de reseñas sencilla" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2022 Facil de manejar y de gestionar las reseñas Pros Es fácil de integrar en Wordpress. Se pueden generar códigos QR para sitios físicos como clínicas de fisioterapia. Da buenas estadísticas de tu tienda online. Cons Hay funcionalidades interesantes que son de pago Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reasons for choosing Revi Funcionalidades y precio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Chelo B. Gerente Textiles ### "Sobre Revi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 18, 2022 Pros Tiene un fácil manejo, es rápido de instalar y además tienen una, muy, buena atención. Solicite información y me contestaron, bastante, rápido y de una forma sencilla y entendible. Cons Estoy terminando de implantarlo, así que , todavía no puedo decir mucho. Tengo que añadirlo al carrito y no puedo, pero me han comentado que saque un ticket y pregunte Reasons for choosing Revi Se adapta muy bien a prestashop Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Daniel R. gerente Apparel & Fashion ### "Facil de implementar y precio correcto" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 17, 2022 Pros Me gusta mucho que dan un porcentaje al mes gratuito, viene muy bien si tienes una tienda pequeña, si en épocas tienes mas ventas pues pagas un pack mas avanzado y listo, así no tienes que pagar si tu tienda no es de mucho movimiento Cons Si pagas un pack que incluye X mails si no los gastas se pierden. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Jaume S. Comercial Farming ### "Modulo perfecto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 17, 2022 Mi experiencia en estos años es positiva, me permite tener un buen feedback con mis clientes Pros Facil de usar, perfecto para que tus clientes dejen valoraciones, util, intuitivo Cons Me parece bastante sencillo todo, no encuentro problemas en su manejo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Maria Pilar D. Dueña Arts and Crafts ### "Encantada con el producto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 16, 2022 Estoy muy satisfecha ya que resulta muy positivo a la hora de vender mi producto, ya que las opiniones de los clientes son muy importantes para generar confianza en la marca. Pros Es muy fácil de manejar para usuarios con poca experiencia en informática como es mi caso, a la vez que muy efectivo para aumentar las ventas. Cons El único aspecto que me resulto un poco complicado fue el encontrar como responder a las opiniones de los clientes, pero al final logre encontrar como hacerlo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IS Ignacio S. Director Marketing and Advertising ### "Un software muy recomendado para destacar tus opiniones en tu tienda online" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 16, 2022 Pros Lo que más me ha gustado es la forma de mostrar las opiniones de los compradores de mis productos. Cons La verdad es que me parece un software muy completo, seguro que se pueden ir añadiendo más funcionalidades en el futuro. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Amparo M. Dpto. Mkt Furniture ### "Contenta con el servicio prestado y las soluciones que ofrece REVI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2022 Muy satisfecha, hay un alyísimo porcentaje de respuestas y todas ellas reales y fiables. El servicio de atención al cliente es perfecto. Pros Objetivo sencillo y cumplido: conseguir opiniones reales de clientes, además, opinan tanto de la tienda como del prosucto adquirido. Alta tasa de respuesta. Cons No poder añadir estrellitas o la incompatibilidad con google. Reasons for choosing Revi En principio porque es gratuito y para comenzar en un ecommerce es una gran ayuda, pero si fuera compatible con google o cuando necesitemos más opiniones mensuales no me importaría adquirir el servicio. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 21, 2022 Hola Amparo, gracias por enviarnos tu opinion. Nos alegra que tengas una buena experiencia con nosotros. Desde hace unos meses somos Google Partner y si hay "compatibilidad" y puedes a?adir tus estrellitas en el shopping. Si quieres mas informacion, no dudes en ponerte en contacto. Un saludo. AL Andres L. Webmaster Telecommunications ### "Revi imprescindible para impulsar la interacción con tus clientes en la Web" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 15, 2022 Nos ha permitido tener contacto fluido con nuestros clientes. Pros La facilidad de instalación e igualmente la gestión de las reseñas y comentarios de los clientes. La facilidad de uso tanto para clientes como para la administración. Cons No echamos de menos ninguna función y el software mejora constantemente. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Pilar C. Dirección Internet ### "Fácil de utilizar!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2022 Pros Que es muy fácil e intuitivo de implementar e utilizar Cons Pues en estos momentos, me gusta todo del software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Andrea R. Consultora Hospitality ### "El mejor software calidad - precio para comparar" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 15, 2022 Pros Gracias a ser Google Partner seleccioné este producto para que mis clientes puedan ver opiniones verificadas. Cons Estamos con la prueba inicial, de momento nada. Alternatives considered [eTrusted Experience Feedback Solution](https://www.capterra.com/p/231906/eTrusted/) Reasons for choosing Revi Por calidad/precio y por cercanía de la atención al cliente Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/248093/Revi/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.