--- title: "Emburse Spend Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Emburse Spend the right Expense Report solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/248242/Emburse-Spend/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-31" --- Emburse Spend 4.3 (60) [View alternatives](https://www.capterra.com/p/248242/Emburse-Spend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 31st, 2026 # Reviews of Emburse Spend Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews KE Kira E Executive AssistantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It has streamlined our processes and ease of expense management.“ November 30, 2023 MB Mitch B Compliance ManagerPolitical Organization, 51 - 200 employeesUsed the software for: 1-2 years. “The website was rather clunky and not intuitive for how I needed to use it for our financial reporting duties.“ November 13, 2025 Frank P Software Quality Assurance EngineerInternet, 11 - 50 employeesUsed the software for: 6-12 months. “Its easy to use, fast and quick for submitting expenses reports, especially multiple reciepts at the same time.“ May 18, 2021 WT William T Financial roleOil & Energy, 10,001+ employeesUsed the software for: Less than 6 months. “Simply put I wouldn't suggest this company for any sizable organization whose credibility is on the line on their internal customers.“ February 12, 2026 Danny C Account ManagerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “Super straightforward.“ February 26, 2021 BS Brian S ControllerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “We have had several incidences of the software not working due to updates that to not function or lock users from completing tasks.“ January 3, 2022 TF Tammy F OwnerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “We continue to have issues with ABACUS not calculating customer account sales correctly, their membership program is limited in functionality, products/ingredient functionality is almost useless.“ January 14, 2021 ## Showing most helpful reviews Showing 1-25 of 60 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Financial role Used the software for: Less than 1 year ### "Do not buy Emburse" February 18, 2026 1.0 Contract signed and the two reps disappeared. The \[sensitive content hidden\] didn't care when I tried to reach out to senior leadership in the only response back was that we'll get back to you which never happened. Pros Its horribly outclassed. It was less costly than SAP but total ROI wasn't worth the investment nor the credibility lost in the transaction. Cons Doesnt deliver. Simply put I wouldn't suggest this company for any sizable organization whose credibility is on the line on their internal customers. Review Source Mitch B. Compliance Manager Used the software for: 1-3 years ### "Fine but annoying" November 15, 2025 3.0 Pros The website displayed a lot of helpful information that I used for compliance and financial reporting purposes. Cons The website was rather clunky and not intuitive for how I needed to use it for our financial reporting duties. Review Source G. Keenan S. Product Education Lead Used the software for: Less than 1 year ### "Effortless expense tracking and management" May 23, 2018 5.0 Pros Having come from a huge tech company that had their own proprietary software to submit and reimburse expenses, Abacus is a breath of fresh air. It's unbelievably easy to use and both their website and their mobile app are clean, intuitive and get out of my way. I don't feel like I'm jumping through hoops or need to go through a bunch of red tape to get expenses reimbursed, and it helps me keep track of when my expenses are approved and reimbursements are being distributed. It's amazing being able to just take a photo of a receipt right from the app and upload it immediately. Don't need to hold onto receipts or gather scans in another app. Seriously, this software is so simple. Every company should use it. Cons I've had the mobile app crash a few times or just become unresponsive, but this is so inconsistent that I don't really think I've ever been inconvenienced by it. Review Source KE Kira E. Executive Assistant Used the software for: Less than 1 year ### "Great Expense Management System" December 4, 2023 5.0 We really love Abacus as our choice of product and do not intend on changing anytime soon. Pros I really love how easy Abacus is to use. I love that receipts auto attach and that you can create specific rules per person or department. It has streamlined our processes and ease of expense management. Cons The only feature that I miss from our previous expense management is the ability to add multiple pictures to one charge. Our employees loved that feature and it is more time consuming to make it into a pdf to upload. Review Source Verified Reviewer Customer Success Manager Used the software for: 3-5 years ### "Expenses Simplified" September 30, 2020 4.0 Overall, I would recommend this over other expensing tools. It is modern, they have mobile capabilities, and the support was excellent when needed. Pros Abacus is easy to set up and use. The UI is intuitive, and it is self-explanatory to use. I really like that you can send email receipts to the abacus alias, and it parses out the expense for you. They have a mobile app that I use often, and I rarely have issues with the tool. Cons Sometimes the receipt scanning can take a long time, and you will go in and edit it manually. I don't like that it takes a long time to get email receipts into abacus. Review Source Verified Reviewer VP Demand Generation Used the software for: 3-5 years ### "Very Easy to Use for Employees" November 9, 2018 5.0 Pros I appreciate how easy Abacus makes it for me to submit expenses and how clear the process is. You can quickly see what expenses are pending, what has been approved, and what still need to be approved. Cons I wish there was a way to remove categories that are irrelevant to you or your team. I.e. if you are on the accounts team, you should be able to hid the sales categories to make it easier to categorize the expense. Review Source R Reviewer president Used the software for: Less than 1 year ### "Bad product" April 27, 2020 1.0 This has been the worst business decision we have made. We were looking for a case management software to streamline increase efficiency. The sales promises about this were simply not true and the free training is a joke. It is so basic that it served no purpose. Pros The support team is very responsive. The product may be great but once you purchase it they want more money to deliver the product rather than deliver the product. Cons The product is difficult to use, and simply does not offer the features that are available in quick books. It is a huge step backwards and requires an amazing amount of time to deal with glitches. It frustrates rather than enhance outlook. The product is outrageously priced for what we are able to do. I was assured it was the right product for my small firm but I don't think so. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Don't buy it" January 18, 2021 2.0 I wish I'd gone with another software agency. Pros The product POS is easy to use - for general sales Cons So many features are not working properly or missing. If you are a cafe or restaurant this system may work for you. If you're a retail grocery store DO NOT BUY IT. The tech customer service is lacking - they don't know what they are doing and can take MONTHS to get back to you. The sales customer support is garbage. Once you've bought the software they basically wash their hands of you. We continue to have issues with ABACUS not calculating customer account sales correctly, their membership program is limited in functionality, products/ingredient functionality is almost useless. Review Source Verified Reviewer HR Business Partner Used the software for: 3-5 years ### "Love abacus!" January 11, 2019 5.0 Pros Abacus is great. It’s very straightforward and super user friendly. I think it’s extremely easy to streamline the entire expense process. Cons Nothing really! I’m just a user on the platform but I find it extremely easy to use and have no issues at all explaining to new hires how to use. Review Source R Reviewer Software Quality Assurance Engineer Used the software for: Less than 1 year ### "Easy to use and submit expense reporting " May 19, 2021 4.0 Its easy to use, fast and quick for submitting expenses reports, especially multiple reciepts at the same time. It saves a boat load of time and Id recommend it to all startups! Pros Its easy to use and upload photos or expensed items or you can even connect your bank account and it does everything automattically. Cons The user interface is nothing special although it is easy to use, it could be upgraded to look more appealing. Review Source Lauren G. Manager of People Operations & Employee Experience Used the software for: Less than 1 year ### "Abacus is Great" September 27, 2018 5.0 I only use it as a user, but it makes the overall expense report process so easy and I spend so much less wasted time attaching and downloading receipts! Pros I love Abacus. It makes expense reports so easy and I end up just doing it as I am out and about since it is so easy to upload. Cons It takes forever for the transactions to pull through from my card so I don't end up using that function which is unfortunate because it is actually pretty helpful. Review Source Rosa G. Senior Operations Manager Used the software for: 3-5 years ### "Helpful for managing reimbursement" February 19, 2020 5.0 Pros It's easy for me to use and quickly get reimbursed for business-related expenses Cons The reporting and permissions have been a little less than ideal. Review Source R Reviewer Staff Accountant Used the software for: Less than 1 year ### "So far so good!" October 23, 2017 4.0 Pros We have been using this system for about five months now. The website and mobile app are user-friendly, which is the biggest pro. It can also be customized to fit your business structure. Overall, the system has delivered well on most of what it promised. Cons I think our only con so far is that the system does not integrate with our accounting software as we were told it would. Review Source R Reviewer ### "Easy to use product with a beautiful interface" April 6, 2015 5.0 I'm currently trailing a handful of different expense related applications, and Abacus appears to be the strongest contestant. It's intuitive, easy to use, smart!, and powerful. It's very clear that a lot of work went into building this product as the interaction and experience of the app is so simple to use (with little to zero instructions). One of my favourite features would be the ability to quickly filter expenses and generate exports. Their .PDF export is great as it provides a table breakdown of all the expenses as well as all of the receipt images associated with the expense. Give it a shot! Review Source R Reviewer Senior Staff Accountant Used the software for: Less than 1 year ### "Abacus is very user friendly." October 18, 2017 4.0 Pros As an administrator the ability to reconcile is super easy using the system! I haven't really found any one specific thing that I dislike about Abacus. Review Source R Reviewer ### "I am an approving manager " August 26, 2014 5.0 Pros This is great software to quickly track and approve an employee's expenses. There's no need to write checks anymore. Cons I would love to have a simple way to extract all expenses onto an Excel spreadsheet. I currently do this, but it seems that it could be done much easier. Review Source R Reviewer ### "Best Expense Software I've Ever Used" May 4, 2015 5.0 Abacus is drop-dead easy. Snap a photo of your receipt, input the amount and the vendor, and a description. And you're done. I'm submitting expenses before I get up from the table of the meal that I'm expensing. Super easy for our finance team to review and I have money in my bank account in a few days. Review Source R Reviewer IT Manager Used the software for: Less than 1 year ### "It has been a very useful product thus far." March 27, 2015 3.0 Pros The software does the basics quit well. For instance, the use of the calendar is easy, as well as inputting new cases is simple. (also enjoy how it ties to your phone) Also like the opportunity to import templates from Microsoft Word. Cons There needs to be a longer character limit while writing in the cases. There needs to be better saving options while saving Microsoft and any pds. They are limited. Review Source R Reviewer Product ### "Expenses made easy - for real" May 7, 2015 5.0 My company used Abacus, and it makes putting in expenses super painless. Literally takes under 1 min from your phone. Solved a huge pain point for our organization. Review Source R Reviewer Consultant Used the software for: Less than 1 year ### "Abacus Review" March 27, 2015 5.0 Pros It is very easy to use and straightforward. Also enjoy the design of the interface and its aesthetically pleasing appearance. Cons Really nothing. It does everything I need it to, easily. Maybe make the charts section a little more detailed. Looks pretty basic. Review Source R Reviewer Accountant Used the software for: Less than 1 year ### "Abacus Review" November 23, 2015 5.0 Pros Very easy to use, very easy to teach employees to use Cons Unable to customize export file before downloading to CSV. Not a big deal, but it would be a nice feature to have. Review Source R Reviewer Executive Assistant Used the software for: Less than 1 year ### "Easiest Way to Manage Your Business Transactions" October 11, 2017 5.0 This software tremendously helps the accounting team at our Firm. It also helps the users who are required to submit corporate expenses. The categories and customization fields allow this product to be extremely useful. Pros I love the Abacus. It's extremely easy to navigate your way throughout the site, and it takes only a few seconds to upload images of your receipt/add a quick description of your expense. I also like that you can create different categories and can require specific fields to be answered. This is extremely useful on the admin side when users are uploading their information for Corporate expenses. It leaves less room for exclusions to me made. This programs took me approximately 30 minutes to learn and I've used it every day since. Cons My least favorite thing about this product is just the price, honestly. I feel it is a bit high, but the product is great and the customer service is very helpful, so all in all it's worth the money. Review Source Bryant S. Assitant to the Marketing Director Used the software for: Less than 1 year ### "Abacus as a simple and worthwhile expense tool." May 5, 2018 5.0 Pros Abacus has so many feature, it is practically limitless. We were able to use it to shorten our expense process drastically. Not to mention the fact that the Abacus team is extremely helpful. Their introduction emails answer your questions before you even have a chance to ask them! For us, Abacus was the perfect choice as it offered us both a simple and practical expense platform to start with as well as a technology we will be able to use moving forward and integrate with our accounting software as our sales representatives become more aware of the product. (Which isn't too tough! Its incredibly simple to use!) Pricing is at a great point as well. However, if a user does not submit an expense they will not pay for that month! I would not trust those who offer "free expense software." Those at Abacus are professionals, hands down, no doubt. Cons I really have few cons for the software. I think it would be nice to see more instructional videos that we could share with our sales team so that we did not have to explain the software to them. That being said, the software is intuitive and we had few problems helping everyone get up to speed. All in all, there is little to complain about considering how much bang you get for your buck. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Non-Existent Customer Support" January 6, 2022 1.0 The latest is a requirement for all users to add a personal bank account for reimbursements. We do not reimburse personal purchases with this App, and now users cannot approve expenses without adding a personal account. This has been a known issue for over 2 months with no fix. Users must use online version to complete expenses. Very inefficient. Pros It is very simple to use. Gets the job done with very little training Cons Terrible Customer Service. Abacus-Emburse makes frequent software updates and does not test before release. We have had several incidences of the software not working due to updates that to not function or lock users from completing tasks. Review Source VR Verified Reviewer Executive Director Used the software for: Less than 1 year ### "We use Abacus for expense tracking and reimbursement" July 6, 2018 3.0 Pros The app is lite (it doesn't take much space) and it seems to do all of the basics from travel to reimbursement management. Cons The app struggles with things it claims to do and has some "advanced" things it apparently cannot do. For instance, connecting a credit card says the app will recognize expenditures for approval later, but so far nobody in our office has been able to make that work. It would also be nice to not have so much downloading, saving, then re-uploading to Abacus (regarding receipts) - other apps do this without saving on your personal machine at all. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.