# Page 2 | Microsoft Exchange Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Microsoft Exchange the right Email Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248250/Microsoft-Exchange/reviews --- Microsoft Exchange 4.6 (36) [View alternatives](https://www.capterra.com/p/248250/Microsoft-Exchange/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of Microsoft Exchange ## Showing most helpful reviews Showing 26-36 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use kG karen G. AP Specialist Construction Used the software for: 2+ years ### "Most valuable software " March 28, 2022 5.0 Great overall experience with Microsoft Exchange. Pros I love Microsoft Outlook which is part of the Microsoft Exchange. It helps me keep track of tasks I need to do, keep my calendar, a company address book and a meeting scheduler. I don't know how I would function without this software in my job since it helps to keep me organized and miss deadlines, etc. Cons If you have questions or problems with this software, it is very hard to reach any form of customer service. Review Source EE Elroy E. Internal Auditor Higher Education Used the software for: 1-2 years ### "Typical Microsoft product" April 4, 2022 4.0 Pros Like most Microsoft products, it does what it was designed to do. Its user friendly and updated regularly. It allows calendar and mails to be shared. The calendar acts like a personal assistant that stores dates and times and sends reminders. I currently link it to zoom which is great especially when setting up meetings. Cons The data is stored on your own computer, so if your hard drive crashes, then goodbye data. Like most Microsoft products, it crashes ever so often. Review Source RM Ricardo M. Analista De Redes Hospital & Health Care Used the software for: 2+ years ### "Microsoft Exchange, Review" July 14, 2022 4.0 Pros One of the most efficient things is that it allows us to work with several files that can be accessed by several people, it allows us to make backup copies and the possibility of sharing agendas. It is definitely a very good app. Cons It is high in expenses, a robust server is needed and the updates are a bit complex Review Source KO King O. Freelancer Public Relations and Communications Used the software for: 1-2 years ### "User friendly mail service provider" May 28, 2022 5.0 Microsoft exchange is a great email software and I personally use it for emails and communications. I also use it to make appointments and schedule meetings and I’d highly recommend this for team organizations. Pros It has a very easy to use interface and it does a great job of helping me keep up with my schedule and team meetings Cons The fact that it can only be integrated to very limited known softwares is what I’m not so hyped about, but that could be improved by giving it more integration with other platforms Review Source BK Brent K. President Marketing and Advertising Used the software for: 2+ years ### "SaaS Exchange is an excellent email solution for small businesses" May 17, 2022 4.0 Pros Phenomenal synchronization of email/folders/calendar/contacts across multiple devices. A great web experience. Cons Email aliases are not as elegant a solution as forwarding available with many other solutions Review Source RL Riaan L. Operational Manager Insurance Used the software for: 2+ years ### "Microsoft Exchange" November 28, 2022 4.0 Very good. Great service and easy to maintain Pros Easy to use and deploy with other systems. Easy to update and maintain users. Great for back up of mails Cons There is currently nothing that I do not like about Microsoft Exchange Review Source DG Danilo G. Responsable de Seguridad IT Retail Used the software for: 2+ years ### "El mejor amigo del Sysadmin" October 6, 2022 4.0 Pros Excelente para tareas de colaboración, en especial para equipos de muchos colaboradores. Cons Es realmente caro el licenciamiento, sin embargo si se dispone de los recursos, es una excelente herramienta Review Source AF Angelo F. Commercial Funding Financial Services Used the software for: 1-2 years ### "In basic terms: OK" March 24, 2022 4.0 Pros To be honest, I can't recall any meaningful experience that should be listed here. The client sent and received emails. I never got to use more advanced features Cons The old interface was highly outdated, and the revamp was more than welcome. Review Source Anthony M. Desktop Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Has the capabilites you need." June 28, 2023 4.0 Pros One of the top email applications out there. Safe and secure. Tasks, calendars, and contacts can be viewed from any device. It offers the same capabilities as IMAP. Cons Your data center has full control of the hardware and infrastructure which means there is more responsibility. Reason for choosing Microsoft Exchange The switch was made to cut costs. Review Source KW Katarzyna W. Technical Support Specialist Computer Software Used the software for: 1-2 years ### "Best mailbox in terms of security and deliverability" November 25, 2022 5.0 Pros I loved how well spam filters (and overall security features) work- protecting my mailbox from spam, phishing, etc. Also, it's pretty easy to use and offers all the features a great mailbox should have. Cons The customer support was not as responsive as I would imagine but in the end, they fixed my issue so it was just a tiny thing that I disliked. Review Source VR Verified Reviewer CEO Writing and Editing Used the software for: Less than 6 months ### "Microsoft Exchange is only good for specific types of businesses" February 2, 2023 4.0 I would recommend Microsoft Exchange to a specific kind of business that values security above all else, and has the time and bandwidth to train their employees on the precise ways to use the software. This is not software I would recommend for beginners or people who are not technically adept. Pros Microsoft Exchange does interface very well with other Microsoft products, such as OneDrive. When I managed it for a client, the interface between the inboxs, the admin center, and OneDrive were seamless. This also likely makes Microsoft Exchange very secure. Cons Microsoft Exchange has a very clumsy interface that requires a lot more onboarding and training to use well, particularly as an administrator. Also, it can be very buggy. The email distribution lists would regularly "lose" emails even after correct procedures were followed. Review Source Similar Products Featured