# KwickMetrics Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is KwickMetrics the right Business Intelligence solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248281/KwickMetrics/reviews --- KwickMetrics 4.9 (9) [View alternatives](https://www.capterra.com/p/248281/KwickMetrics/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of KwickMetrics Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Duy N. Co-founder Retail Used the software for: Less than 6 months ### "An awesome tool for Amazon sellers" April 18, 2024 5.0 Pros It's becoming increasingly important for sellers to know the numbers inside out, but it's not always easy with the number of you have to download from different places on Amazon. With Kwickmetrics, you can pull them all into one place and see the true costs for EACH SKU. Cons At the moment, they don't have a lot of custom notifications, such as when a SKU is below certain inventory level, or when it experiences a drop in sales. I was told that they are working on this, so I'm excited for that! Review Source DI Dann I. President Marketing and Advertising Used the software for: Less than 6 months ### "Affordable and Brilliant" January 11, 2024 5.0 Extremely happy. Data integrity is perfect and their customer service is amazing. Even though we are 12.5 hours apart, they accommodate my requests quickly. Definitely 5 out of 5 stars from me. Pros Great pricing and superb customer service - very responsive and helpful. Cons No real cons but if I had to nitpick, their P&L reports topline revenue that includes revenue items that are irrelevant to sellers - like taxes, gift wrap, etc. These are zeroed out in the next section but I don't think it should show up at all. Reason for choosing KwickMetrics Price, features and initial implementation Switched from [Daton](https://www.capterra.com/p/197567/Daton/)[DataHawk](https://www.capterra.com/p/205560/DataHawk/) Data reliability for our own dashboards (using Looker Studio) and cost savings Review Source FM Farid M. ecommerce manager Sporting Goods Used the software for: Less than 6 months ### "Best value for Money yet powerful enough " January 19, 2023 4.0 Pros Affordable price and impressive visualisation , user friendly interface. Solid report export options. Cons Customer support service is very slow, shame to not having live chat support for such perfect app. Review Source Response from KwickMetrics January 23, 2023 Thanks for the honest feedback Farid! Customer support is very important to us. KwickMetrics has live chat support, email support and conflux support from the beta stage of KwickMetrics. You can access our live chat using our chat bubble in the right corner of the screen in-app, using Chat with Us under your profile tab, or on our website. We try our best to typically reply immediately to a few hours at the utmost. If you have any other concerns, please don't hesitate to email us at support@kwickmetrics.com! MS Mohamed S. COO Consumer Goods Used the software for: 6-12 months ### "A must tool for Amazon sellers" March 2, 2025 5.0 Great. Their support is fantastic and must affordable tool for Amazon sellers Pros We are doing much better nowadays to take decision based on data in kwickmetrics than assumptions . Geographic report plays a major role for new warehouse creation in other states and cities. Inventory management and allocation in various Cities is great. thanks for great support . Cons We have faced some errors and just contacted them they will rectify or give training Switched from [FeedbackWhiz](https://www.capterra.com/p/181337/FeedbackWhiz/) No customisation and no support for users Review Source RP Rohit P. Founder Marketing and Advertising Used the software for: 6-12 months ### "Helped me grow Amazon businesses for my clients!" December 17, 2024 5.0 Pros The team is very proactive and helps us fix issues if any. There are multiple features which helps us with accurate data and analytics for Amazon businesses which eventually drives the desired ROAS for our clients on Amazon. Cons Not applicable. There is nothing that we would like to highlight as a con. Review Source AR Arul R. MD Textiles Used the software for: 1-2 years ### "Fantastic customer support and continuous updates make KwickMetrics a top choice" January 13, 2023 5.0 Overall, I was very impressed with KwickMetrics. It had all the features and tools I needed to track and improve my Amazon business metrics, and the insights it provided were valuable and actionable. The frequent updates and improvements were also a plus, as they kept the software fresh and relevant. Pros I really appreciated the simplicity and ease of use of this software. It was a refreshing change from other complex and cumbersome tools that I've used in the past, some of which are incredibly slow in loading our Amazon data and inaccurate in their calculations. Another thing I liked about this software was the excellent customer support. Whenever I had a question or issue, the support team was quick to respond and help me out. The pricing is much more affordable than the other tools we have used like Helium10. Cons I experienced some minor stability issues with this software. It would occasionally crash or freeze. Even though their customer support was quick in resolving the issue and relaying it to me, I would appreciate it if they could improve the performance with our large catalog of products. Review Source Response from KwickMetrics January 23, 2023 Thank you for the honest feedback Arul! We will keep improving KwickMetrics, so stay tuned. LR Lance R. Owner Consumer Goods Used the software for: 6-12 months ### "Fantastic product, better support. " December 18, 2022 5.0 Pros Products works well, support is epic, lots of road mapping and having a seat at the table which helps to get the right solution. Cons It can be a bit noisey sometimes. There’s a lot of data. Review Source Response from KwickMetrics December 20, 2022 Thanks so much for sharing your experience with us Lance! AK Ajay K. Ecommerce Business Wholesale Used the software for: Less than 6 months ### "Best Product for Amazon Business" January 12, 2023 5.0 I am happy and using it regularly. Pros I got this product from Ecomsummit. I started using it. I could see that the data is updated regularly and accurate. Users can trust this software.Great work by team. Cons I did not find any loophole in the software. Everything which I wanted is available in the software. Review Source Response from KwickMetrics January 23, 2023 Thank you so much for the feedback Ajay! TA Tradian A. Owner Consumer Goods Used the software for: 1-2 years ### "Does what its supposed to do" February 17, 2023 5.0 Pros It's giving us pretty much all the metrics we need, and I like that it's continuously improving. They listed to feedback and actually execute on it Cons Was a bit buggy to start with, but as they time past pretty much everything has been ironed out. Its definitely improving on continuous basis Review Source Similar Products Featured ## Related categories [Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Reporting](https://www.capterra.com/reporting-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.