# Operto Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Operto Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/248282/Operto-Connect

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# 

 Operto Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Operto

## What is Operto?

Operto’s comprehensive hospitality management software streamlines your operations, enhances guest experiences, and drives growth—no matter the size and type of your property portfolio. Our product suite works seamlessly on its own, but together they transform your hospitality business. By automating access control and monitoring for better security and sustainability, simplifying staff coordination and efficiently managing cleaning and maintenance tasks to reduce operational headaches, and boosting guest engagement with personalized upsells and digital experiences, you can deliver exceptional stays and scale your business effortlessly.

## What is Operto used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Operto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://operto.com/&name=Operto)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Operto

3.8 (5)

VS.

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

Contact vendor

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (5)

Ease Of Use

4.4 (461)

Value For Money

3.2 (5)

Value For Money

4.2 (441)

Customer Service

3.2 (5)

Customer Service

4.3 (448)

## Operto alternatives

Highest Rated

[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

[4.6 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

[4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

Starting price

$225.00

Per User, Per Month

[4.0 (80)](https://www.capterra.com/p/2443/RDPWin/reviews/)

Starting price

$500.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Housekeeping Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Activity Dashboard

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

For Vacation Rentals

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Front Desk Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Mobile Access

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Operto 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Access software remotely via mobile devices

Manage and support multiple locations

More than one location

Design, communicate, and distribute incentives to perform a specific action

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Notifications that are delivered to users as soon as an event occurs

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Length of rental

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

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We can help you find the software with the features you need.

Features

3.6 (5)

3.6

Based on 5 reviews

## Pricing

Value for money

3.2 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.2 (5)

3.2

Based on 5 reviews

## Integrations

[

Hostaway](https://www.capterra.com/p/152433/Hostaway/)[

Guesty](https://www.capterra.com/p/159377/Guesty/)[

Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[

Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[

WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)[

Smoobu](https://www.capterra.com/p/160106/Smoobu/)[

Avantio](https://www.capterra.com/p/134278/Avantio/)[

Tokeet](https://www.capterra.com/p/155340/Tokeet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (5)

3.2

Based on 5 reviews

## User reviews

Overall rating

3.8

Based on 5 reviews

Filter by rating

5(2)

4(1)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

FG

Florian G.

Inhaber

Hospitality

### "Gute Gäste-Journey App, aber für deutschen Markt unbrauchbar"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

February 11, 2024

Im Grunde eine solide Lösung für die Gästereise von Hotel, Serviced Apartments, Ferienwohnungen usw. aber für die Nutzung auf dem europäischen Markt fehlt es noch an wichtigen Dingen.

Pros

Einfacher Aufbau, nettes Team und günstiger Preis

Cons

Ohne weitere Integrationen kein Online-Check-in Mit ID-Scan möglich, Übersetzungen sind verbesserungswürdig.

Alternatives considered

[Enso Connect](https://www.capterra.com/p/275827/Enso-Connect/)

Reasons for choosing Operto

Preis und Integration in unsere bestehenden Tools

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Simon L.

Directo of Operations

Hospitality

### "Started well and turned into a nightmare "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

August 15, 2023

we only use it for one component, the guest book, noiseware, online registration functions are all inferior to other software we use.

Pros

generated codes for our keyless locks well at the begining, smooth intergration at the begining, solid customer support at the begining. All that changed and now it generates hours of additional work per day. Its useless at this point, we are manual.

Cons

Absolutely horrific customer support 12 days issue is still not fixed, takes at least a week to get a human to respond, expensive, like to sell you add ons (ie noiseware) that are not complete products yet, appears to no longer intergrate with the rest of our tech stack, its always been the weakspot but the lack of customer service is unlike anything I've ever seen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 23, 2023

Hi Simon, Thank you for sharing your candid feedback about your experience. We understand your frustration over the recent access code bug, and the impact it's had on your ability to run your business. Our CS team has been working closely with you to actively address the issue. Customer satisfaction is our priority, and we acknowledge your current experience has fallen short of your expectations. We've verified that the workaround applied yesterday to your account is working as a temporary solution, and our developer is actively looking into a permanent fix. We will be in touch about resolution of the issue and how we can earn your trust back as a valued customer.

JB

Jaren B.

Owner

Hospitality

### "Good idea but better, free options available. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

July 18, 2023

It was great at first. Difficult to integrate and set up but once it was up and running it was good.

Pros

It allowed separate codes for each unit as well as codes for a common front door.

Cons

They just decided to discontinue operations one day without telling this customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amanda M.

Owner

Hospitality

### "Operto for STR Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2023

Will continue to use for the forseeable future.

Pros

Operto has great customer service for both onboarding and troubleshooting. It is easy to use and helps minimize time spent of getting a guest registered. Guests also feel much more secure with personalized pin codes.

Cons

There are a few integration features that have not been updated such as codes automatically changing when a reservation is extended.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gustavo S.

Global Head of Customer Experience

Hospitality

### "Reliable, easy to use and great Customer Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2023

Its one of our best partners. They are really interested in improving their platform.

Pros

Its very reliable and stable. Any time we need support we get prompt replies and when a development is needed, it happens really fast.

Cons

Guest Portal could be a bit more customizable. We are not able to display information that better fits our business needs.

Alternatives considered

[KeyNest](https://www.capterra.com/p/211672/KeyNest/)

Reasons for choosing Operto

Better integration with PMS

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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