HR Performance Solutions

Performance Pro

4.5 / 5 119 reviews

Who Uses This Software?

Organizations across all industries that want to simplify performance management processes while increasing the ability to get valuable insights about their organizations.


Average Ratings

119 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,100.00/year/user
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • HR Performance Solutions
  • www.hrperformancesolutions.net
  • Founded 1989
  • United States

About Performance Pro

Performance Pro is the leading employee performance management application for companies with 50 to 1,000 employees that want to implement performance management practices that are focused on regular coaching and alignment with company strategies. Performance Pro outperforms other applications because of its ability to deliver actionable insights that help companies manage both employee performance and compensation strategies - two areas of HR that must be managed together.


Performance Pro Features

  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures

Performance Pro Reviews Recently Reviewed!


Performance Pro is a complex system but the placement of items is not very intuitive.

Apr 19, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: Performance Pros has the ability to set goals and track them quarterly. Employees can do a self-evaluation which then merges with the supervisors evaluation.

Cons: Where things are placed is not well thought out. Also it is weird that you don't have to "save" your work.

Awesome program for HR

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use! Great for documenting, evaluations, etc. Not extremely expensive. Customer service is knowledgeable and friendly.

Cons: There really aren't any cons that I can think of. If there is ever an issue, you call customer service and it is taken care of right away so who can complain?!

The site is easy to use with some provided guidance and their customer service is the best ever!

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that he software is easy to use by my staff for their evaluations and that it is incredibly customizable for our needs.

Cons: The system can be slow and delayed at times, which can make trying to mass edit at a quick pace somewhat difficult.

Everything about Performance Pro has been 5 star, especially their customer support.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Evaluations are prompted to be timely, employee feedback is great. There is a library with many comments and ideas to use. Our management team loves the ease of evaluations and now they are more informative than previously.

Easy to get used to!

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: No more paper for our organization!!! I love the electronic use of the system and ease of updates.

Cons: As with all system, there are things that I feel could improve, but for the most part it is a fantastic system! I would advise potential clients to stress the need for knowing exactly what your competencies should be and get them right the first time. This is very important to the most efficient set up of the system.

Overall: No more paper!

Performance Pro is an awesome review tool!

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Provides customizable, automated email reminders to managers, employees and 360-degree reviewers for evaluations on any frequency (i.e., annual, semi-annual, quarterly, monthly, etc.).

Cons: This is our company's first venture into software for Performance Management. So far, Performance Pro appears to offer the features and flow that we need!

Performance Pro makes annual reviews fun and simple

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This is an adaptable product to all levels of employee engagement and levels of management from clerical and teller to senior management and even the CEO. It provides a consistent palette on which to measure and manage performance expectations and results. When this product is combined with a great administration it eliminates the often acrimonious discussions about fairness and who gets what. It can be a bit confusing to use at first, but with training and support, it quickly becomes easy to use.

Pros: This product makes entering review consistent and easy. It is enjoyable talking to employees about actual goals since entering and reporting on their accomplishment those goals is so easy. The clarity that this product provides for the individual being evaluated to better understand how they actually did and the inclusion of factors that fairly present the personal qualities needed in various senior management. This is a great product to use for any size company that is looking for a performance review software. Great customer service!

Basic system, easy to use and excellent for small business, industry specific.

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Educating staff and managers is simple. Updates are described in detail making them easy to push out to staff.

Cons: Some features are company wide options and I'd like to be able to differentiate per employee or department.

Great performance management tool!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the how intuitive, easy to use, and customizable to fit our needs at any time, amazing support team! The performance pro platform fits all our needs at this time.

There's better systems out there.

Jan 10, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: You can build a lot of custom questions when it comes to performance reviews. The process is being automated.

Cons: Our company tried different performance review systems until they found the right one. You could do a lot with the system. But our companies philosophy is that Software should be intuitive enough that a child can navigate through it. There could be a lot of improvements on the UI.

You get what you pay for

Dec 06, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Low-cost product Has the ability to store reviews for multiple years Has the ability to input goals, in a variety of areas Allows for manager and self appraisal

Cons: Very slow to load System/software feels very old-fashioned Takes many "clicks" to get to desired pages

Performance Management Software

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Our company is just in the beginning stages of this product; Everything seems to be going well.

Pros: This is our company's first venture into software for Performance Management. So far, Performance Pro appears to offer the features and flow that we need!

Capterra-loader

Easy to set up and use, a high-quality and flexible tool, excellent post-sale service and support.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Performance Pro is highly customizable by the end-user to meet the unique needs of our business and culture. It is an intuitive application that is easy to use. I am very happy with our decision to switch to Performance Pro.

Phenomenal - brought clarity, consistency and transparency to our performance management efforts.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Allows for performance management to truly be a collaborative process between employee and manager. Also, provides for a meaningful way to track goals and job competencies for a full performance picture. Allows employees to see their profile and related uploaded documents at any time. Lastly, the ability to create 'Forms' for internal use is awesome - sends, collects signatures, and stores for historical reference.

Cons: Would love to eventually see Compease and Performance Pro fully merged so just one sign-on. Right now each have a separate application - if combined, or at least the ability to move from one to another embedded in the application, that would be wonderful!

Implementation went smoothly and support when I have questions has been great.

Oct 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and tools available to users. That includes responsive instant messaging with support staff and lots of resources in the help section. Step-by-step walkthroughs with pictures are very helpful.

Cons: Allowing appraisers to move an appraisal back for editing by the employee instead of just an admin being allowed would be helpful.

Overall: Lower cost without losing required functionality compared to previous software used.

Fantastic system.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This system meets all our needs. The step-by-step process is simple and easy to explain to staff. Performance Pro offers video and written documentation for training, which helped in preparing staff to use the system.

Overall: We are now paperless. And management uses the system throughout the year to track performance.

Solid product with solid support.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Flexibility. Integration with HR/Payroll systems. Support is friendly, responsive and helpful. A++++

Overall: Company wide implementation of a consistent evaluation system.

Great product.

Aug 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall this is a great product that will be helpful for those who want to stay on top of the there rehabilitation needs.

Pros: Easy to navigate and the work specs are simple to understand. The specs are worded in laymen terms making it understandable.

Cons: Not being able to link to another device without paying an additional fee and having the ability to email from the program.

Easy to use and customizable.

Aug 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to customize and update factors and goals. Ability to track information throughout the year.

Cons: Overall the software is very easy to use, but it took awhile to remember the Save button was at the top.

Easy to use!

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The system is customizable which is very helpful. The support team is very responsive and ready to help.

Cons: Unable to use symbol, i.e bullet points when writing comments, as they print out illegible. Improvement is needed.

The software was easy to setup and very easy to use.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software ease of setup and use was an important component of why we selected it. Additionally, the software is available for use throughout the year for all employees to go in and provide updates. Finally, the comments checker and comments suggestions are a great feature that helps keep us compliant.

Easy for managers and supervisors

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Weekly Email notifications when review due until review completed. Note section for Supervisors and Mangers to add notes for great jobs and coaching's. Easy to set-up and assign factors and goals.

Cons: When employee changes job title goals do not change. Would like the downline to have more levels, currently set at 4.

Overall: Ease of use and tracking

Software is very intuitive. User interface is excellent.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User interface. Ability to eaisly retrieve historical information. Web basedinterface is very convenient

Our experience is great, as PP has simplified our system and increased ease of use.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm able to customize the software myself to fit the changing needs of my organization. I support 4 organizations and each one wanted something a little different.

Cons: Summary sections aren't visible when the manager completes the review. Would like a better administrator interface.

Perfect solution for our size and needs

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A comprehensive approach to performance reviews. The ability to manage performance history to include corrective action.

Cons: We have had at times experienced hang ups when using the tool. Can not always be sure if it is our browser or the server side.

I never have problems with this software

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very user friendly. It is easy to set up new employees in the system with their job descriptions as well.

Performance Pro

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great experience with their staff. Implementation and user training was very good and was easy to follow and use.

Pros: Price/value equation is very advantageous. The company constantly solicits user feedback and upgrades the software based on the feedback.

Cons: There is only one thing I would have liked to see and has been provided to them for change consideration.

Recommendations to other buyers: Worth your consideration.

Excellent Review Software

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Routing, formalization

Cons: Navigation at times can be confusing

Overall: For a small business, Performance Pro is a great tool. It allowed us to standardize our process and utilize an easy system for implementing a review system. It offers a routing tool, easy system set-up, easy to change factors and goals. Highly recommend for small businesses.

Recommendations to other buyers: highly recommend if you need format and standardization

Review

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Very fair to Employee and fairly simple for Managers.

Pros: Consistency through factors. Individual through goals. Notes help clarify ratings.

Cons: Would like to have 360 degree review option.

Recommendations to other buyers: .

360 Reviews with Lots of Features

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Performance Pro is a solid solution to managing the performance management process. I don't think that there is anything that they haven't thought of. Their customer support is excellent and their regular webinars are wonderful for making sure that nothing is missed in the process.

Pros: Numerous feature and additions. They are always improving their platform.

Cons: User interface is a bit clunky (have to go from here to there to get things done).

Recommendations to other buyers: If you need a robust program, regardless of your company's size, check out Performance Pro.

Performance Pro

Nov 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: All staff can use it with ease. Goals are easy to set up and track. Editing notes is simple and we really like the function to be able to share notes with others.

Cons: None at this time.

Overall: Performance Pro is simple to use and it a great tool for all staff - management to frontline staff. We encourage all staff to use the program for goal setting and tracking as well as performance tracking. The ease of keeping notes and tracking performance is one of the best features. The notification system is a great tool when it comes to being reminded of performance evaluations that need to be completed.

Solid Performance Review Package-customized to our needs

Aug 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The program is comprehensive but allows you to use only the feature you need. We did not want to use goals and other programs we looked at required them.

Overall: We converted from a sun setting product from another vendor. Import of employee data was easy and support was excellent.

Review from KEMBA Financial Credit Union

Aug 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. The performance appraisal process is clean and easy to use. Performance management issues can also be addressed easily using their notes options, pre-made templates, or uploading documents into their system.

Cons: n/a

Overall: We have been with Performance Pro for quite a few years. Their client support team has always been friendly and quick to answer any questions. Over the years they have made enhancements to also fit our needs.

EXCELLENT customer service & very user friendly system!

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Working with HRN is always a pleasure. They are incredible helpful and quick to respond every time. We have really appreciated all of their assistance, especially now that we are doing appraisals on a semi-annual basis.

HR Pro Pro

Aug 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of the software is very good. Easy to fit into all positions and situations

Overall: The main issue for us it getting all the staff to use it to track progress and knowing who is using the system.

UT System Administration

Aug 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Our service representatives are knowledgeable and responsive. Jannine is great and we appreciate her service.

We are happy!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Comment Coaching and the spell check

Overall: The supervisors love the comment coaching suggestions. It helps the thought process and to expand the comments.

Recommendations to other buyers: The pricing is very reasonable for what you receive - many other systems are SO much more.

Benefits Manager

Jul 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are definitely fans of Performance Pro. Last year we tried to utilize a different product, and very shortly after we changed back to Performance Pro. There are still some things I am learning to do in Performance Pro. However, I like that whenever I reach out for assistance to correct something that it is quickly fixed, and I am provided with directions on how to fix it in the future myself if I wish to.

Very Good Performance Management System

Jul 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Self-evaluations, location for notes.

Cons: Not easy to select Performance Factors and commentary quotes

Overall: Overall it is pretty good. I like the overall ease of use, and the automatic email notifications.

Recommendations to other buyers: None

Excellent Customer Service

Jul 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall use of this software is good. Easy to navigate.

Cons: . I have been on a conference call regarding the performance application and would love to be able to set up more than 1 appraisal at time for an employee. When we have an employee promote the current manager has to complete the review then update all information and set up a second review for the promoted position. I then have to average the totals for a final score. This is very time consuming.

Overall: Excellent customer service. Always helpful and eager to assist. Everyone is knowledgeable about the product and always kind. There are never any dumb questions.

Recommendations to other buyers: If my con were enabled this would be awesome.

Software makes performance Reviews a tolerable task every year.

Jul 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease and consistency of entering actual goals and reporting on the accomplishment (or not) of those goals. The clarity it provides for the individual being evaluated. The inclusion of factors that fairly present the personal qualities needed in various senior management.

Cons: Nothing in particular. It can be a bit confusing to use at first, but with training and support it quickly becomes easy to use.

Overall: I have used Performance Pro for all my Senior Management Team as well as for admin support for 7 years and find it to be a constantly improving and convenient, easy to use, method to accomplish the often arduous task of giving annual performance reviews in a consistent and interactive manner. I also find that in the right cultural environment, the device eliminates squabbling and claims of unfair or special treatment of staff. I hear no complaints in the use of the software. Especially true when combined with Compease and good salary administration.

Recommendations to other buyers: It is adaptable to all levels of employee engagement and levels of management from clerical and teller to senior management and even the CEO. It provides a consistent palette on which to measure and manage performance expectations and results. When combined with good salary administration it eliminates the often acrimonious discussions about fairness and who gets what.

Performance Pro Rating

Jul 26, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If I make a mistake it can be corrected.

Cons: None

Overall: Still learning the system. The customer service at Performance Pro has been very friendly and very helpful with any problems I have had. I really appreciate the team.

HR Performance Solutions Review

Jul 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is primarily user friendly and still helps me accomplish my goals.

Cons: What I liked least was that they didn't talk to each other, however, it looks like you are fixing that.

Overall: I started using the Compease and the Performance Pro products several years ago. I find the software easy to use but the most important aspect is the outstanding customer service. No matter how ridiculous my question, they are prompt in responding and provide immediate assistance. I have not talked with anyone there that has not

Recommendations to other buyers: Not that I can think of at the moment.

Performance Pro Review

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Information up to date for industry.

Cons: When logging in, defaults to user name even though I cannot view my own file. Should just default to the first name on the menu.

Overall: We have been using this program since 2003 for annual evaluations, to document coaching sessions, track introductory progress (30, 60, 90 days), add notes and documents related to job performance, review job descriptions, develop new job descriptions, and generate reports.

Performance Pro Review

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the vast list of factors and their descriptions

Cons: When changes need to be made. Since we only use it basically only a review time which is once per year, this infrequency causes a lapse in memory on how to move throughout the site.

Overall: The best customer service available. Each time I have an issue I call and get a quick response and most of the time someone will walk me through the steps to fix the problem. They never make you feel stupid, even when the fix is a simple one!

Good system with great customization options

Jul 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Intuitive for managers to use
Fully customisable
Very versatile

Cons: Could do with ability to write own reports

Overall: I have used this software for a number of years, with varying options enabled. It has served me well over the years.

Recommendations to other buyers: I would always advise anyone considering using any software to check that it meets their requirements thoroughly - I do not accept any liability for any advice offered - companies and individuals must form their own opinions on software suitability.

Performance Pro Review

Jul 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I have been using Performance Pro for awhile now and am very happy with it. When I call I always get a friendly representative that goes the extra mile.

Performance Pro - Great Product!

Jul 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Being a new user to Performance Pro earlier this year I was able to work in the system to update/manage current and new employee data and shortly after create a new salary schedule for our Credit Union within a matter of a week. The system is user friendly and the customer service is EXCELLENT!!! I would highly recommend Performance Pro to anyone.

Performance Pro

Jul 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Employees find that it is really simple to use.

Overall: We have been using this software for a few years and we really like the upgrade. This is easy for our employees to use. The reminder emails that we are able to set up make using this product efficient in our execution of getting reviews done on time.

City of Washougal

Jul 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I have been very pleased with the user friendliness of the product and the customer service that I have experienced when I have had issues.

Great Product

Jul 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Features and ease of use.

Cons: Learning curve was steep but that is expected with a function rich product.

Overall: I am an appraiser. Really like the goals section of the product and ability to evaluate on goals as well as performance.

Recommendations to other buyers: My main thought is that the product "works as advertised".

City of Newport

Jul 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: I am not familiar with other online evaluation tools but I do find this software to be a valuable asset to us.

Performance Pro is great, and could be better

Jul 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love the accommodations, but I am at times very confused on where to find or change the information I need to change. I would also love to see the look up feature enhanced where i can push right or left for the next employee or back one to the employee i was at before.

Happy with Performance Pro

Jul 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: They are very helpful and responsive when we contact them for help and are continuously enhancing or adding new features.

Overall: Performance Pro is a highly customizable system that fits our needs. Our employees enjoy the user friendly navigation and ease of use.

Performance Pro

Jul 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: Would like to be able to have more customization. Creating goals compared to actual reviews. Also better format

Performance Pro Review

Jul 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is easy to use.

Cons: I think it is too dependent on subjective ratings and would like to see the ability to objectively determine scores.

Overall: We have used Performance Pro for several years and rely on it for our annual evaluations. It is easy to navigate.

Phenomenal Customer Service

Jul 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software itself is second to the customer service that comes with it. Best features: competency library and descriptions of what differing skill levels in a particular competency looks like. The elimination of paper reviews is wonderful - but most performance management software does. Again, the biggest plus is the no-wait customer service. Rarely do I ask a question that cannot be answered by eh first person who answers the phone.

Cons: Graphically a bit tiresome. Also, inconsistencies within the system with regards to saving your work is not ideal. Video how-tos are not very good, nor do they cover many subjects.

Overall: Customer service combined with simplicity makes this program a winner for our company. We are able to customize the system so that it meets our needs well. Customer service is always knowledgeable, courteous and anxious to problem solve.

Recommendations to other buyers: For what we are getting, the cost is incredibly reasonable. We have a system that can be fully customized. It is growing and changing with us. Reporting features are not exciting, so it may not be enough for a large company looking to draw significant meaning from statistics. It's very helpful as a tool for managers to keep track over the year of performance, and for HR to insure that performance management processes are being followed by all.

Survey Performance Pro

Jul 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: easy to move around in

Cons: no way to complete a 6 month review and receive a score and be able to have those comments show up on the annual review as well.

Overall: just started using, have not completed a review process yet. Easy to load information for goals and values.

Recommendations to other buyers: not at this time

Executive Vice President

Jul 06, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Accessibility and manageability. Great features. Good upgrades.

Cons: Small format when printing performance documents is horrible. Building forms is limited and still chunky. Would be nice to be able to attach documents (links) to actual performance forms instead of having to go to different area and find it. Routing process is still difficult. Having multiple appraisers is also difficult.

Overall: Overall very good program. Has a few enhancements needed to make it even better. Its a good solution for daily staff performance systems.

Recommendations to other buyers: Would be nice to have an incentive program with auto calculation built into the program, so that it is an all over performance program. Also would be nice to have Compease fully integrated into the system. If I found a system that could do that, it would be worth switching. Also need a CEO and/or executive carve out for a different type of performance appraisal.

Performance Pro Review

Jul 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Fairly easy to use, but setting up positions and factors does take some time to get used to.

Cons: Fairly easy to use, but setting up positions and factors does take some time to get used to. Reports section is also difficult to use and get what you want. For example, if I want to pull a report with all factors listed, it only produces a portion of the factors.

Overall: Overall experience with PP is good. I have been using this software for 9 years. If this can be integrated with Compease that would be even better.

Recommendations to other buyers: It would be nice to have templates or generic language that managers can utilize if they are at a loss for words.

Great Software!

Jul 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Performance Pro is a very user friendly, customizable program. Great support and help with installation/set up. Happy with purchase!

Corporate Director of Human Resources

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: All around a great performance management tool. Works well at all levels and offers wide customization opportunities to fit our needs.

Performance Pro User Feedback

Jun 27, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of signing for the end user.

Cons: Would prefer better format to create documents for signature and step 1, step 2 type instructions. When not in use, tend to forget the steps when creating documents for signature.

Overall: Performance Pro is a valuable tool to have when reducing paperwork and cost savings. This tool is easy, convenient and easy for the end user and signature.

Recommendations to other buyers: Need easy to follow steps.

Performance Pro a great product

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Performance Pro is a great product in helping with HR issues. The ease of finding reports is very helpful too--not too many clicks on each page--

I was asked to complete this survey after responding to email questions of the same...

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Really don't have anything to add. And requiring me to type at least 100 characters is frustrating to say the least.

Performance software

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of navigation

Cons: N/A

Overall: Overall a great experience. Ease of use. The ability to access from home or office. The design where the supervisor is not able to see the employee appraisal until after he or she has done their own. The ability to look back at previous appraisals. In conclusion, from all other software's on evaluations a excellent product.

Recommendations to other buyers: N/A

Performance Pro has added a whole new level of professionalism to our employee appraisal process.

Jun 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The fact that the evaluations are electronic and therefore can follow the employee through their career at our company was an important feature for us. We use the program for our 60-day, 90-day and annual performance evaluations, and to house other employee documents such as our Employee Recognition Profiles.

Cons: The program does not notify HR staff when the evaluation is complete and signed by all of the required staff, so it is a manual process to track completed evaluations in order to process performance pay increases.

Overall: As a company, we struggled a bit with finding a performance tracking system that worked well with our culture, size and values. Performance Pro has definitely raised the level of our employee appraisal process.

Product Feedback

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Always happy to speak to your prospective clients. I have recommended your product highly. Thanks!

Great product!

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: GO FCU has used this program for many years now and it has always been easy to use for the employee and the appraiser.

Performance Pro works!

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to understand and versatile enough to adapt to our company's unique needs.

Overall: Right from the start, the support has been fantastic. Any questions we had prior to implementation were quickly addressed. Since going live, the support has stayed top notch.

Extremely Please with Performance Pro and the excellent support offered

Jun 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It functionality. A lot of work has gone on at the back end to provide the end user ease of navigation. It is not complicated. Some of our managers are not internet savvy yet, they find the software very user friendly.

Cons: The fact that I cannot truly customise the system to operate within our appraisal cycle and make a global change or date set. So each appraisal has to be manually changed.

Overall: From the get go the programme was very easy to use. End users have also commented on its ease of navigation and functionality. The set up support was next to none that I've experienced. There was always someone will and able to assist.

We are now in our sixth year of use and the support at and start and now has not waivered. Should I need assistance it is immediate. I don't have to wait 24 hrs in fact within the hour of my request someone gets back to me. This is incredible. Thank you!

Recommendations to other buyers: There is not other advice. I find the programme and so do our managers extremely easy and makes the documentation very easy.

Great product!

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Our organization has been using Performance Pro for around 10 years now and have not been disappointed thus far! The program is user-friendly and the representatives are extremely helpful and efficient. We look forward to working with Performance Pro in the coming years.

Performance Pro Evaluation

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I think the program is easy to navigate through and easy to use.

Overall: We have always had great customer service when we have needed to call the support department for help! Everyone is always very kind, patient, and helpful!

InFirst FCU

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have had an excellent expereince. The staff is comfortable with using it on a daily basis. Our management team has really grown to use it more and more. it makes life easy.

Review-Hopewell Federal

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything is very stream lined and easy to navigate. I also like that we can customize the product to fit with our credit union culture and lingo.

Cons: I would like to be able to see a history on the employee data screen. So if someone changed positions in between an appraisal cycle we could see the change and track it better.

Overall: I have only used the product for about a year but find it very easy to use and fit the needs of our small credit union. The customer service has been top notch since the very beginning. There has never been a time that my question or issue has not been resolved.

Recommendations to other buyers: I was just wondering when the integration between Performance Pro and Compease will be complete.

APEX Analytix

Jun 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: The software is easy to use. Historical data is great to have. Setting up and making changes is easy, and support is very responsive.

Great Customer Service and Great Product!

Jun 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How user friendly it is for both the appraiser and the employee.

Cons: We haven't found anything yet!

Overall: This product is so user friendly that our HR Specialist was able to handle the entire implementation process without any assistance from IT staff. PerformancePro provided training for the administrators, appraisers and employees and was always available to answer any questions that came up during the process.

Recommendations to other buyers: The only reason we didn't give 5 stars in all areas is because we have not implemented all features yet.

Performance Pro

Jun 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I will get back to you on this.

Cons: I will get back to you on this

Overall: My only experience this far has been training. I am new to this however your staff is awesome (Adam is the bomb!)

Recommendations to other buyers: Appears user friendly and I am not very saavy.

Performance Pro Review

Jun 13, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the template forms that are available, such as the Verbal Warning template and the Achievement template. The Notes section is useful also to record meetings and coaching sessions with employees.

Cons: It's been a little difficult to utilize the system for performance appraisals if an employee has several managers/positions throughout the review period. We had a lot of organizational movement last review period and some employees had three plus managers who needed to submit review information.

Overall: I've used this system for almost two years and find it fairly user friendly, especially after the round of recent system updates/improvements. Our company will be migrating Compease to the online platform and we're excited for Performance Pro and Compease to "talk" to each other.

Ross Innovative Employment Solutions

Jun 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: history

Cons: not very user friendly when you use it once a year.

Overall: We use this tool for our annual evaluations only. I know if used more widely and consistently it would be worth the expense. We are satisfied with it by using it as an annual evaluation tool

Recommendations to other buyers: no

Very easy to use and great customer service.

Jun 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Integration of the program was seamless. No cons

Customer Service is Outstanding

May 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Anytime I have a question, there is always someone willing to help me. The online chat is handy and I find that the online "help" link is helpful as well.

Custom Forms

May 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Thank you for showing us a demo and teaching us how we can create custom forms for our company. Adam and Destiney were very helpful. Destiney answered all our questions and explained everything in detail.

Excellent

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use, easy to navigate, and the customer service team has been excellent.

It was very easy to use.

Mar 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Our employee like it was very easy to use and our managers was also please with this product.

Cons: I have nothing to say. So far all of my questions has been answered in a timely matter

Recommendations to other buyers: I would recommendation seeing the demo. You would like what you see.

5 Stars across the board. We are very happy with the software and the customer service we receive.

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Whenever I have experienced a problem or needed help with something that I may have forgotten, the customer service department is very helpful in meeting our needs. I would not hesitate in recommending HR Performance Pro to other credit unions.

We have been using Performance Pro for a number of years and are very happy with it!

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So easy to use. It takes just a short amount of time to train our supervisors and, whenever I have a question, customer service is easily available to help me out!

it is user friendly

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: never had any issue using the program

User for 2.5 years

Jan 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The key to your product is available, responsive customer support.
Your customer support is excellent, hence this makes your product relatively easy to use, knowing that customer support is only a chat away.

Great Software and Customer Service

Dec 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the ease of the software. It has an immaculate layout and the customer service is superb!

Performance Pro is a great performance review product

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Performance Pro has very flexible, customizable, reports that can be pulled on demand. Very little training is required for our supervisors to use the product; it's user-friendly. I like the performance and goal pieces; we currently only use the performance piece but I look to incorporate goals in the future. Anytime I've needed assistance customer service has been very helpful.

I have been very pleased with the Performance Pro product.

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The performance review process is much easier with an automated system. I like the fact that we have historical data that can be utilized. I would like to create custom reports. I have also been able to teach our board of directors how to use the product to review our CEO's performance

Great program for transitioning to an streamlined/on-line Performance Management System.

Sep 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Performance Pro provided us a great opportunity to progress to an on-line format for our Performance Management System. It is user friendly and quite easy to work through for both employees and the appraisers. Plus the system allows for several facets to be tailored to the specific organization, so it has been able to be very flexible to our specific needs.

Great robust program with great customization features.

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've used Performance Pro for 3 years now and love the prefilled helpful comments (which we can customize). We really appreciate the customization available that allows us to enter quite a bit of detail in the scoring categories. It's a tremendous help for managers--especially new managers.
The recent upgrade to the system got rid of some quirks, and enhanced other features.

Performance Pro Summary Review

Jul 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, accountability with appraisers, maintaining the database, creating your own factors and when I do have a question - the staff is so friendly and helpful!

Cons: At this point of time I don't have any dislikes. I may not be using the whole system as intended.

Recommendations to other buyers: Performance Pro is just that : Pros as what they do!

Ease of Use of Performance Pro

Jul 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Performance Pro has been a great product for our organziation. Specificially, it meets the needs of our performance review process by being easy to use and flexible to change. It was important that the software that we chose could handle our 9 point rating scale, job specific competencies and work plan goals; Performance Pro delivered on all of these features.

Cons: I like it all. All of my interactions with Performance Pro including training, customer support and implementation have been good.

Recommendations to other buyers: Have a good idea in mind of what you need the software to do and know how simple it is to customize and maintain that customization. Performance Pro offers a very easy Administrator platform which is a plus for the HR person who wears many hats like myself. Plus Performance Pro is reasonably priced and won't break the bank!!

I have introduced Performane Pro to two different businesses and love it.

Jun 19, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: information all in one place regarding the employees, employee user friendly, encourages conversation between employee and employer with the appraisals, versatile, and it allows the goals, employee handbook, and other important information to be accessible to the employees.

I like the ease in which I have employee information at my finger tips. I also like the consistency of the forms that are available as well as job descriptions that are available to use and edit to make it consistent with the goals of different types of businesses.

I do wish that pay, vacation, personal time, sick leave, and benefits were included with performance pro without having to buy another program. It would be nice to have it all inclusive in one program.

I also know that some things are available in the program, but they are sometimes difficult to find without going through each tab. That is very time consuming. Because I am now in a small office I am not in Performance Pro every day. So I do think some areas could be a little more user friendly.

Overall I do love Performance Pro.

Performance Pro User for 6 Months

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I joined a company that had no formal performance review process in place. Performance Pro was extremely easy to set up, easy to train users on, and has been a great addition to my organization.

Owner, DPS

Apr 13, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
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Comments: Owner, DPS

Pros: Value and price with flexibility across a broad spectrum

Cons: Non-scalability on certain components and functions. Should be more customized.

Recommendations to other buyers: Determining global needs on a broad scale. Warranty, options to expand features.

Overall very good.

Apr 02, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - (1) Both goals and factors can be evaluated. (2) Employees are able to complete a self appraisal. (3) The majority of the appraisal process is very easy to navigate and complete. (4) Coaching comments are very helpful. (5) Love the e-signature feature. (6) Can customize the system to your needs.

Cons - (1) The "finish appraisal" process has too many steps and is confusing (mark ready, merge, route, complete). (2) When appraisers print an appraisal, prior to it being approved and complete, the employee's comments do not print on the appraisal. (3) After an appraisal has been routed and the approving party reviews the appraisal and marks it as "not approved", the appraiser can "complete" it, even though it was not approved.