--- title: "Performance Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Performance Pro the right Performance Management System solution for you? Explore 197 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/24829/Performance-Pro/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Performance Pro 4.5 (197) [View alternatives](https://www.capterra.com/p/24829/Performance-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Performance Pro Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews CF Christopher F Partner TechWireless, 2 - 10 employeesUsed the software for: 1-2 years. “I liked that Performance Pro keeps everything organized and makes tracking goals pretty straightforward.“ August 15, 2026 CF Christopher F Partner TechWireless, 2 - 10 employeesUsed the software for: 1-2 years. “Some parts feel a bit clunky, especially when trying to update or adjust goals—it takes more clicks than it should.“ August 15, 2026 GB Gedion B Customer ManagerMedia Production, 51 - 200 employeesUsed the software for: More than 2 years. “Since we started implementation of Performance Pro in our organisation it has been so easy for us to sett goals and track employees performance hustle free.“ December 21, 2024 lB lucia B HR ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The only issue that we have experienced while using this software is ineffectiveness of reminders“ December 2, 2024 SR Sergio R Coordinatore InfermieristicoIndividual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years. “I like the simplicity of the interface of Performance Pro.“ July 21, 2026 PS Patricia S Sr. AssociateAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes the streamline of preparing the review and performance competencies can be confusing.“ November 10, 2020 SR Sergio R Coordinatore InfermieristicoIndividual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years. “I can easily describe my experience with Performance Pro as super impressive.“ July 21, 2026 BP Ben P Systems AdministratorInsurance, 51 - 200 employeesUsed the software for: More than 2 years. “It crashes or hangs occasionally when going to the next page“ November 16, 2020 ## Showing most helpful reviews Showing 1-25 of 197 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Director Used the software for: 3-5 years ### "Good HR software " September 23, 2026 5.0 I had good experience with this software overall compared to some other HR software. It user friendly. Pros Team collaboration and goal setting: This software allows the team building and collaboration. It also helps the employees set their goals with some streamlined guidance. Cons Learning curve: This software does not focus on the learning aspects. It could include some systematic learning topics. Review Source R Reviewer Partner Tech Used the software for: 1-3 years ### "Solid but a Little Clunky" August 17, 2026 4.0 Overall, Performance Pro gets the job done, but it doesn’t really stand out. It’s functional and reliable, just not the most intuitive or polished tool I’ve used. Pros I liked that Performance Pro keeps everything organized and makes tracking goals pretty straightforward. The layout is simple enough that you don’t feel lost navigating through it. Cons Some parts feel a bit clunky, especially when trying to update or adjust goals—it takes more clicks than it should. It could definitely use a smoother, more modern interface. Review Source R Reviewer Coordinatore Infermieristico Used the software for: 1-3 years ### "Performance Pro is a Friendly Performance and Employee Management Tool" July 22, 2026 5.0 I can easily describe my experience with Performance Pro as super impressive. Performance Pro streamlines our operations. Pros Performance Pro is a reliable and easy to manage employee and performance management platform. I like the simplicity of the interface of Performance Pro. Cons I do not encounter challenges when using Performance Pro. Performance Pro has amazing and flawless features. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Great value for the money! " March 27, 2026 4.0 Excellent for small business and daily use. Can keep app open and locked all during the workday! Very easy to use and user friendly. Pros Tracking, ease of use, value and security of app. Employee management is super easy and I use it the most in this app! Security is easy but very high! Cons I haven't found anything I dislike about the app as of yet. I'm still a fairly new user to the app but will update if I do. Review Source Zee G. Digital Operations Manager Used the software for: 3-5 years ### "Great for IT (and other) project management" June 26, 2018 5.0 If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one. Pros \- customizable workflows for any kind of process - ability to add labels and epics to the tasks that make it more visual and easier to navigate - a plethora of available additional plugins for the JIRA workflows that allow doing pretty much anything with the tasks and boards Cons \- a bit complicated for an average user (compared to Trello by the same company, Atlassian) - sometimes can be confusing when there are a couple of boards with the same tasks but one is Kanban and other is Scrum... Review Source R Reviewer HR Assistant Used the software for: Less than 1 year ### "Great management system and user friendly!" June 12, 2018 5.0 This platform helped me perform my duties with effectiveness and with precise information. Pros This platform helps ease the workload in the HR role, very user friendly, no hassle in understanding how the platform works. Very efficient when generating reports. I had a situation with the platform once, so I had to contact customer service. They were very helpful and respectful, they definitely solved my problem. Overall, this platform, you can customized it and permits the employee to do their yearly appraisal. Cons Few times the notification haven't gone thru, so there has been a delay in the workload. This happened when there was an update available. So I guess that we needed to set the settings again back to how they were, but no big issue, it was resolved. Review Source VR Verified Reviewer Workforce Planning Bureau Chief Used the software for: Less than 1 year ### "Not as robust as other solutions; however, reporting is great." September 28, 2018 3.0 I'm happy with our rate of compliance since we have implemented this solution. Pros The reporting tools. We did not have that in our previous solution and this has been fantastic with helping us reach our goals for compliance within our organization. Cons Sometimes the user interface has issues and can be slow. It isn't necessarily as intuitive as I'd like it to be. Users sometimes complain about certain issues they didn't experience with our previous solution. Review Source Catherine M. Accountant and Travel Administrator Used the software for: 3-5 years ### "Performing performance reviews for mid-year and yearly evaluations" June 20, 2018 4.0 Pros I liked being able to create benchmarks, goals, initiatives for staff members and then being able to readily use those to rate the performance of that staff member. Keeping the reviews electronically from year to year eliminates the "lost" hard copy paperwork and accountability. Cons I think what seemed most troubling was being able to go back and make changes once items had been submitted. I sometimes found that process a little more difficult than maybe it should have been. Review Source R Reviewer Chief Culture Officer ### "Performance Pro - Easy Peasy " February 11, 2015 5.0 Using Performance Pro truly promotes what every HR head would be looking for in streamlining the Performance Management and Performance Review process. Getting your organization to understand the importance of effective Performance Management is difficult enough, being able to offer and utilize a solution that gives everyone a web based tools to guide the process rather than restrict and dictate the process has been a nothing but a win-win for the employees and in meeting business results. Pros Performance Pro offers a web based solution and is incredibly user-friendly on both the administrator and end-user side. Everything to make the review or coaching process experience easy and efficient is offered right within the system. If customization is needed, you can actually do most if not all of it on your own and there is no additional charge.There are a number of factors to select from, goals can be customized for specific positions and reviewed and evaluated periodically with employees throughout the year. If you really break it down, your administrative expenses will be reduced and you should see an immediate return in that your goals and factors align directly with business objectives. Cons More of a wish list, I would love if the system integrated with our HRIS system, the good news, from what I heard it will be able to very shortly!!! :) Review Source Jane I. Senior Event Manager Used the software for: 1-3 years ### "Review for Performance Pro " June 17, 2019 4.0 Performance Pro is indeed a useful software especially for the HR department. Also the customer service is very efficient and prompt. Pros With Performance Pro, it's 'goodbye' to usage of paper, and 'hello' to advanced technology, and the 'icing on the cake' is it's timely evaluations. It’s user-friendly and so simple to understand even by our junior staff. Cons It's cumbersome to ascertain performance pay increase by tracking completed evaluations due to the fact that it has to be done manually, instead of being notified when the evaluation process has been completed. Review Source Alexandria S. Social Media Coordinator Used the software for: 3-5 years ### "NOT Intuitive" December 19, 2018 4.0 Pros This software prints your review information very concisely and neat for in person reviewing. Cons Not easy to use at all. I have used this software many times for performance reviews, and I constantly have to remind myself how to use it. There is a lack of logic on this site when it comes to adding goals. Review Source R Reviewer Supervisor de relaciones laborales Used the software for: Less than 1 year ### "A great tool to administrate HR systems and processes." July 25, 2018 5.0 If you want a robust HR system I highly recommend it. Pros \- It gives multiple tools at low cost. - Support is quick, atent and solve every doub. - It has 360 appraisal option. - It's easy to use as a worker and as a manager. Cons \- It's very slow to load. - Interface looks old and you have to make a lot of clicks to get the things done. Review Source R Reviewer Geografa Used the software for: Less than 1 year ### "Excellent human resources program" June 28, 2018 5.0 Excellent to document and evaluate. The customer service is efficient and friendly. Pros It has the property to establish objectives and track them quarterly. Employees can do a self-assessment that is then combined with the evaluation of the supervisors. Cons It can be a bit confusing to use at first, but with training and support, it becomes easy to use quickly, it can be a bit slow to load Review Source R Reviewer Safety Manager Used the software for: 1-3 years ### "Not the easiest software to use.." May 9, 2018 3.0 It allowed me to make customizable reminders and emails to management. Pros It is definitely helpful for setting goals and tracking them. Every quarter, you can update and track. I also like the ability for documentation. Cons It is very complex, and it does not make you save which is weird in itself. The navigation is not self-explanatory. Review Source LB Lombardiga B. Electrical Engineer Used the software for: 3-5 years ### "A remarkable experience with performance Pro software." January 2, 2025 4.0 The software is very comprehensive and has extensive features. Pros The product is Ai technology enabled and has a very user-friendly interface. Cons We have been experiencing bugs from time to time. The software requires frequent updates. Review Source R Reviewer HR Leader Used the software for: 3-5 years ### "Smart tool for smart results. It is easy to use Performance Pro." November 9, 2023 5.0 User friendliness defines this software. Very easily adaptive and involves quick set up for the software to work as desired. Pros It is a huge achievement knowing and applying Performance Pro. It has changed my work instantly and effectively. I talk about a software that is easily customizable with easy to understand features. It has kept essential departments on toes to make sure that whatever services they offer gives the desired results. Cons I am good. No cons. Performance Pro gives satisfactory point of view and very reliable. Review Source NO Nologor O. Customer Service Manager Used the software for: 1-3 years ### "My Review of Performance Pro" May 2, 2024 4.0 Pros I like the ease of managing talents and the fact that it makes employee engagement easy It also handles online HR needs seamlessly. Cons Performance Pro is all good. Meets our expectations. Review Source R Reviewer HR Manager Used the software for: 3-5 years ### "Excellent Customer Service" August 7, 2016 4.0 Excellent customer service. Always helpful and eager to assist. Everyone is knowledgeable about the product and always kind. There are never any dumb questions. Pros Overall use of this software is good. Easy to navigate. Cons . I have been on a conference call regarding the performance application and would love to be able to set up more than 1 appraisal at time for an employee. When we have an employee promote the current manager has to complete the review then update all information and set up a second review for the promoted position. I then have to average the totals for a final score. This is very time consuming. Review Source R Reviewer Call Center Manager Used the software for: 3-5 years ### "Performance Pro" November 25, 2016 4.0 Performance Pro is simple to use and it a great tool for all staff - management to frontline staff. We encourage all staff to use the program for goal setting and tracking as well as performance tracking. The ease of keeping notes and tracking performance is one of the best features. The notification system is a great tool when it comes to being reminded of performance evaluations that need to be completed. Pros All staff can use it with ease. Goals are easy to set up and track. Editing notes is simple and we really like the function to be able to share notes with others. Cons None at this time. Review Source R Reviewer Executive recruiter Used the software for: 3-5 years ### "Performance Pro makes annual reviews fun and simple" February 19, 2018 5.0 This is an adaptable product to all levels of employee engagement and levels of management from clerical and teller to senior management and even the CEO. It provides a consistent palette on which to measure and manage performance expectations and results. When this product is combined with a great administration it eliminates the often acrimonious discussions about fairness and who gets what. It can be a bit confusing to use at first, but with training and support, it quickly becomes easy to use. Pros This product makes entering review consistent and easy. It is enjoyable talking to employees about actual goals since entering and reporting on their accomplishment those goals is so easy. The clarity that this product provides for the individual being evaluated to better understand how they actually did and the inclusion of factors that fairly present the personal qualities needed in various senior management. This is a great product to use for any size company that is looking for a performance review software. Great customer service! Review Source R Reviewer HR Manager Used the software for: 3-5 years ### "Easy for managers and supervisors " July 14, 2017 5.0 Ease of use and tracking Pros Weekly Email notifications when review due until review completed. Note section for Supervisors and Mangers to add notes for great jobs and coaching's. Easy to set-up and assign factors and goals. Cons When employee changes job title goals do not change. Would like the downline to have more levels, currently set at 4. Review Source R Reviewer VP of Accounting Used the software for: 3-5 years ### "Good product." November 20, 2020 5.0 I am satisfied. I am able to pull up past evals that were processed through Performance Pro and save these docs as PDF or view on the site. Pros As you learn how to navigate you can jump between employees to review appraisals or move to employee dashboard and view your own appraisal. Cons The navigation is sometimes confusing when looking for a previous appraisal or trying to get back to the appraisal you were working on. Review Source R Reviewer Executive Assistant/ HR Generalist Used the software for: 1-3 years ### "Review-Hopewell Federal" June 18, 2016 4.0 I have only used the product for about a year but find it very easy to use and fit the needs of our small credit union. The customer service has been top notch since the very beginning. There has never been a time that my question or issue has not been resolved. Pros Everything is very stream lined and easy to navigate. I also like that we can customize the product to fit with our credit union culture and lingo. Cons I would like to be able to see a history on the employee data screen. So if someone changed positions in between an appraisal cycle we could see the change and track it better. Review Source R Reviewer CSR1 Used the software for: Less than 1 year ### "Review " November 19, 2020 5.0 It was great Pros It was easy to use and very fun I guess. Cons I liked everything about it there wasn't anything bad Review Source R Reviewer Executive Vice President Used the software for: 3-5 years ### "Executive Vice President" July 9, 2016 4.0 Overall very good program. Has a few enhancements needed to make it even better. Its a good solution for daily staff performance systems. Pros Accessibility and manageability. Great features. Good upgrades. Cons Small format when printing performance documents is horrible. Building forms is limited and still chunky. Would be nice to be able to attach documents (links) to actual performance forms instead of having to go to different area and find it. Routing process is still difficult. Having multiple appraisers is also difficult. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.