# Page 2 | Performance Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Performance Pro the right Performance Management System solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/24829/Performance-Pro/reviews --- Performance Pro 4.5 (194) [View alternatives](https://www.capterra.com/p/24829/Performance-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Performance Pro ## Showing most helpful reviews Showing 26-50 of 194 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Michelle F. Owner Consumer Services Used the software for: Less than 6 months ### "Great value for the money! " March 25, 2026 4.0 Excellent for small business and daily use. Can keep app open and locked all during the workday! Very easy to use and user friendly. Pros Tracking, ease of use, value and security of app. Employee management is super easy and I use it the most in this app! Security is easy but very high! Cons I haven't found anything I dislike about the app as of yet. I'm still a fairly new user to the app but will update if I do. Review Source gC guadalupe C. FINANCE MNAGER Financial Services Used the software for: 6-12 months ### "Performance Pro Status" June 27, 2025 5.0 My overall experience is satisfying and clear to understand. overall its an oportunity to use a program that enhances my intelligence and creativity Pros PERFORMANCE PRO IS EASY TO UNDERSTAND AND FAST, its easy to understand and fast , allows me to communicate better with others an engage in individual files Cons NOTHING AT THE MOMENT i thought it to be interesting and even fun to locate files and information . although we are rather small in size I can evolve in its performance to communicate with employees on a personal level Review Source CT Collins T. Marketing Associate Marketing and Advertising Used the software for: 1-2 years ### "Performance Pro for Objective Performance. " December 11, 2024 5.0 Performance Pro gives a powerful work plan Pros Performance Pro is competent to measure the individual efficiency. Cons Performance Pro has no evaluation mechanisms Switched from [PLD Mentoring Platform](https://www.capterra.com/p/205587/PLD-Mentoring-Platform/)[PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/)[tts performance suite](https://www.capterra.com/p/175166/tts-performance-suite/)[TriNet](https://www.capterra.com/p/192254/TriNet/) The speed in monitoring performance is well addressed Review Source EB Elio B. HR Manager Management Consulting Used the software for: 2+ years ### "Great solution for performance management " January 1, 2025 4.0 Performance Pro is very customizable to the users needs. The product has amazing reporting capabilities and outstanding features. Pros The software contains everything needed in workforce management. The product ensures a seamless onboarding process. Cons I have nothing to dislike for now, the platform is at its best. Review Source lB lucia B. HR Manager Information Technology and Services Used the software for: 2+ years ### "Modern performance management software " December 2, 2024 4.0 The software has enabled us to improve employees experience and ensure effectiveness in performance tracking and planning of succession. Pros The software is straightforward,simple and comprehensive. Pricing of the software is much more affordable compared to other similar products. Cons The only issue that we have experienced while using this software is ineffectiveness of reminders Review Source lB lombardiga B. Electrical Engineer Renewables & Environment Used the software for: 2+ years ### "A remarkable experience with performance Pro software." December 30, 2024 4.0 The software is very comprehensive and has extensive features. Pros The product is Ai technology enabled and has a very user-friendly interface. Cons We have been experiencing bugs from time to time. The software requires frequent updates. Review Source GB Gedion B. Customer Manager Media Production Used the software for: 2+ years ### "A brilliant performance management software. " December 21, 2024 4.0 Since we started implementation of Performance Pro in our organisation it has been so easy for us to sett goals and track employees performance hustle free. Pros Effectiveness of the software in development planning and employe recognition. Cons The software has stood tes of times. Ni complaints. Review Source PO Paola O. HR Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Performance Management Made Easy With Performance Pro" October 8, 2024 4.0 Pros With Performance Pro, implementing HR processes for effective performance management has been easy. Has plenty of features and allows personalization. Cons With Performance Pro, there hasn't been serious flaws. Review Source Faith P. Technician Banking Used the software for: 2+ years ### "It has taught us to have a clear and realistic purpose in performance management " November 8, 2019 5.0 From start we have worked with the support team and integration with our other platforms was simple. Now we can track performance of our employees, coach them on weaker areas and reward them on achievements, all these are done automatically with the system. Pros Performance management needs to have a purpose and that's what Performance pro is helping us to achieve in our organization. Mostly, it has helped us to integrate learning and performance so that we let our employees get coaching on tasks they have low performance on. We are also able to monetize performance and reward our employees accordingly. We are able to track our employees from check-in, tasks worked on, goal achievement, areas that need improvement and overall performance. In addition, this software has a beautiful user interface and it is easy to use as it also integrates very well with our other platforms including our accounting platform. Cons We have used performance pro for years and we have never been disappointed, the support team is just awesome as they worked with us from start up to now. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/) Reason for choosing Performance Pro Performance pro has a very good support team and they focus on things that matter. It also integrates well with our other platforms. Review Source Response from HR Performance Solutions November 8, 2019 Hi Faith, Thank you so much for the great feedback and we are happy to hear how you are using the learning and performance management integration for employee coaching and development. We'd love to be able to check back in as you continue to use the integration and see how the strategy continues to contribute to creating your purpose. Sounds like the performance management processes are all done automatically now within the system, this is great and what we intend to provide for our clients! If you need any additional assistance or pointers, please feel free to connect with us. More exciting new features to come over the next few months! All the best! The Performance Pro Family Alvaro M. Account Manager Utilities Used the software for: 2+ years ### "Annual Fiscal Review is a breeze" August 1, 2018 5.0 Employees love rewards and performance bonuses. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool. Pros Thanks to Performance Pro most of our performance appraisals and review are have been streamlined (some modules, automated), and the reporting tool has delivered a comprehensive and consistent report (so far) for the past 2 fiscal years we're at it. The major seasons in the year we use this is during the start, mid, and end of fiscal year. Our employees didn't really find it difficult to adjust to this software (coming from an internally developed app we had before). Among the features they loved is the fact that it allows the employees and managers to add goals, notes, and ratings are easy to input. Our appraisals are done in a timely manner, mostly because the update of the records has been made mandatory, and easy using this software. Transparency is also key to a good reception from our employees. The review process is clearly documented and are made transparent and easy to follow just by accessing their records and accompanying documentation. Cons Performance issues of the application are sometimes felt by (some) employees. We have yet to narrow down the cause (whether it is due to our devices or what). The UI doesn't help too much in this aspect since it looks a bit sluggish and with an outdated design. The customer support was a little lacking, either the one assigned to our ticket wasn't knowledgeable or our issues were not really given priority and much attention. Review Source Response from HR Performance Solutions December 13, 2018 Hi there, Thank you so much for the positive feedback. We are happy to hear that the software allowed you and your organization to streamline and automate your performance management process and support more transparency within your culture. Please let us know if employees are still experiencing issues with the application so we can help to track down the problem. Good news to come, a UI refresh is on the docket for 2019 so be on the lookout! All the best! The Performance Pro Family Israel P. Language Educator Education Management Used the software for: I used a free trial ### "Make your organization the perfect place with Performance Pro" June 6, 2022 5.0 Excellent. Pros The way you can organize your employees and help them to improve. Cons In my opinion, it does not have any negative aspect. Review Source TM Tommaso M. Senior Consultant Management Consulting Used the software for: 1-2 years ### "Valutazione delle performance per obiettivi" May 9, 2023 4.0 Ho implementato il software in alcuni reparti HR di aziende di medio-grandi dimensioni che avevano necessità di strutturare da zero un processo di valutazione del dipendente basato su obiettivi. nel lungo termine il software mostra i suoi benefici e permette di individuare le risorse più meritevoli. Pros Performance Pro è un software che permette la gestione, la valutazione e il monitoraggio delle prestazioni delle risorse umane. Consente di gestire in modo ordinato i processi di valutazione dei dipendenti ed il monitoraggio delle performance. Il software permette al manager di stabilire gli obiettivi e le attese per ciascun dipendente all'inizio di un periodo specifico e di valutarli alla fine dello stesso. Tutto il processo di valutazione è personalizzabile e il software permette di adattarlo alle caratteristiche specifiche dell'azienda. Tutte le valutazioni sono archiviate in modo da poter esaminare l'intero storico di performance di un dipendente. Cons Il software ha un'interfaccia utilizzabile che però risulta non molto intuitiva e necessita di un periodo di formazione per poterla sfruttare al meglio. Il sistema inoltre è completamente dipendente da inserimento manuale di dati, feedback e valutazioni da parte dei manager, con notevole dispendio di tempo. Review Source MK Melanie K. HR Leader Hospital & Health Care Used the software for: 2+ years ### "Smart tool for smart results. It is easy to use Performance Pro." October 31, 2023 5.0 User friendliness defines this software. Very easily adaptive and involves quick set up for the software to work as desired. Pros It is a huge achievement knowing and applying Performance Pro. It has changed my work instantly and effectively. I talk about a software that is easily customizable with easy to understand features. It has kept essential departments on toes to make sure that whatever services they offer gives the desired results. Cons I am good. No cons. Performance Pro gives satisfactory point of view and very reliable. Review Source RE Robin E. HR Director Railroad Manufacture Used the software for: 6-12 months ### "Good Use of Workflows" November 20, 2018 3.0 I stepped into the process mid stream and was able roll out the performance management program. It did take several hours of training with Performance Pro to understand the set up. The Performance Pro representative was very accommodating and key to the success of the roll out. I found that mid stream set up changes created down stream process complications that were not fully understood and explained. Year one went ok and we will implement process changes based on the roll out experience. Pros This software has workflow capability that can be used during the performance review process. It does make routing of performance reviews more efficient in that it sends emails to managers and employees during each stage of the process and makes the review available for edit and review at different stages. The software is very customizable. Implementation specialist was very attentive to our needs. Cons The set up of the software was extremely time consuming. Understanding what each of the custom fields does and how it impacts other processes is tough. There are several administrative manuals but I found that they were not updated with the newest software features. There are standard reports but they are not customizable and the software doesn't have the capability to adhoc reports. Review Source Response from HR Performance Solutions December 11, 2018 Hi Robin, Thanks for your feedback, we are happy to hear you enjoy the workflow capability and customization. These types of features in a performance management system help to support your organization as it changes and grows. It sounds like there were some bumps in the road rolling the program out as you stepped into the process mid-stream. As we are glad to see that one of our representatives was very accommodating and the key to a successful roll out, our goal is to ensure you have an efficient software program that continues to support your performance management culture. To ensure this is happening we'd love to talk to you more and review your needs as we go into 2019. Give us a call and let us know how we can help to support you. Thanks! The Performance Pro Family Zee G. Digital Operations Manager Used the software for: 2+ years ### "Great for IT (and other) project management" June 25, 2018 5.0 If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one. Pros \- customizable workflows for any kind of process - ability to add labels and epics to the tasks that make it more visual and easier to navigate - a plethora of available additional plugins for the JIRA workflows that allow doing pretty much anything with the tasks and boards Cons \- a bit complicated for an average user (compared to Trello by the same company, Atlassian) - sometimes can be confusing when there are a couple of boards with the same tasks but one is Kanban and other is Scrum... Review Source Response from HR Performance Solutions December 11, 2018 Hi Zee, Thanks for the 5 Star review! So happy to hear you appreciate the customizable workflows. We have some new enhancements coming in 2019 that we think you will enjoy. We'll be excited to get your feedback. All the best, The Performance Pro Family ML Michael L. Staff Training & Development Manager Banking Used the software for: 2+ years ### "Makes Employee Evaluations Easy!" November 29, 2019 5.0 Overall, if you are doing performance evaluations, I haven’t used a solution that was any easier Performance Pro. I can’t recommend it enough. Pros Doing employee evaluations is never fun, whether you are using software, or plugging the info into a word doc. That being said, every so often software comes around that makes it a little easier. Performance Pro manages to do the impossible - it makes capturing info throughout the review period simple, tracking goals a breeze, and presenting the actual evaluation a snap. Plus it spell checks everything so you don’t have to play the “write in word and then copy and paste into the program you are using game.” Cons Sometimes, the interface can be a little clunky - finding certain features, if you don’t use them every day, can be a little challenging. But, in all fairness, this is a relatively minor quibble. Review Source Response from HR Performance Solutions December 4, 2019 Hi Michael, Thanks so much for the great feedback! We are so happy to hear our software was able to make the impossible happen for you in the world of performance management. If you are still having trouble finding certain features, please don't hesitate to connect with us using the Chat function within the software. We also have great Knowledge Base articles that can be accessed through the Support link. All the Best, The Performance Pro Family Yendi C. HR Assistant Hospital & Health Care Used the software for: 6-12 months ### "Great management system and user friendly!" June 11, 2018 5.0 This platform helped me perform my duties with effectiveness and with precise information. Pros This platform helps ease the workload in the HR role, very user friendly, no hassle in understanding how the platform works. Very efficient when generating reports. I had a situation with the platform once, so I had to contact customer service. They were very helpful and respectful, they definitely solved my problem. Overall, this platform, you can customized it and permits the employee to do their yearly appraisal. Cons Few times the notification haven't gone thru, so there has been a delay in the workload. This happened when there was an update available. So I guess that we needed to set the settings again back to how they were, but no big issue, it was resolved. Review Source Response from HR Performance Solutions June 12, 2018 Hi Yendi, Thanks so much for the 5-star review! So glad you're happy with Performance Pro. Looks like you haven't been using it that long. I think you are going to be really excited about some of the features we have coming. We'll keep you posted on them! Thanks again! VR Verified Reviewer Controller Banking Used the software for: 2+ years ### "Very Clunky" December 14, 2018 4.0 Pros The overall concept of this product is great as it helps managers and employees track progress of goals throughout the year, etc. Cons This software is extremely clunky. My company has been using it for several years and every time I have to fill out new goals each year it takes me a good 30 min to figure out how to do it correctly and to notify my manager that he needs to go in and review my goals. Review Source Response from HR Performance Solutions December 17, 2018 Hi there, Thank you for your feedback. We are happy to hear the software is helpful with employee goal tracking throughout the year. It sounds like there are some issues when creating new goals year over year and we want to ensure that your experience with our software is both satisfying and as efficient as possible. To ensure this is happening, we would love to connect you with our support team. Give us a call so we can be sure to maximize your performance experience. All the best! The Performance Pro Family! JD Jennifer D. Management Consulting Used the software for: ### "Performance Pro - Making everyone's lives a little easier" February 11, 2015 5.0 Pros Performance Pro eliminates most of the headaches that come with any type of Performance Management process. The goals in implementing an effective Performance Management process should be to make it an effective and efficient process. Performance Pro has been able to do this for us by streamlining the Performance Management and Performance Review process by offering a web based solution and eliminating the need for paper documents to support reviews, performance improvement plans, coaching forms, etc. Everything is offered and housed in one system and is completely customizable. Most systems that offer customization really mean that the system provider will customize it for you for a fee. What I found is that this can get extremely costly, and then you are reliant on the system provider for the simplest change. Performance Pro allows me to customize most elements of the Performance Review process and forms for free, and the system is completely user-friendly. There are a number of factors to select from, goals can be customized for specific positions and reviewed and evaluated periodically with employees throughout the year. If you are trying to sell this cost to your CEO, break it down; your administrative expenses will be reduced, and you should see an immediate return in that your goals and factors align directly with business objectives. Cons There is nothing that I necessarily do not like about the product. If anything, my wish would be that it would fully integrate with my HRIS system. But I heard that this is going to be happening quite soon! Review Source VR Verified Reviewer Profesional Universitario I Used the software for: 1-2 years ### "It facilitates the evaluation of employees and has an excellent customer service" June 19, 2018 4.0 Pros The most interesting thing about this tool is that because it is customizable, it has the kindness to be able to align the company's objectives with the offered solutions. It greatly facilitates the evaluation of employee performance, is ideal for human resources personnel, has excellent customer service Cons Your load sometimes becomes too slow which consumes a lot of resources of the computer, it also takes a while to locate in the pages that are needed because you have to press many clicks Review Source Response from HR Performance Solutions June 25, 2018 Thanks for your feedback about the application and so glad you are happy with it. The customization of Performance Pro is a great feature and one that doesn't get recognized too often. The customizable nature of it means that as your process changes and grows, Performance Pro can change and grow with you. Sounds like the load time might be causing you an issue. Performance Pro operates in a standard web browser so the load time isn't usually an issue. That being said, we know we have users with all sorts of connection speeds. Give us a call and let us see if we can diagnose that. Thanks! BW Belinda W. HR Manager Banking Used the software for: 2+ years ### "Excellent Customer Service" July 28, 2016 4.0 Excellent customer service. Always helpful and eager to assist. Everyone is knowledgeable about the product and always kind. There are never any dumb questions. Pros Overall use of this software is good. Easy to navigate. Cons . I have been on a conference call regarding the performance application and would love to be able to set up more than 1 appraisal at time for an employee. When we have an employee promote the current manager has to complete the review then update all information and set up a second review for the promoted position. I then have to average the totals for a final score. This is very time consuming. Review Source MB Mary B. HR Generalist Non-Profit Organization Management Used the software for: 1-2 years ### "Phenomenal Customer Service" July 6, 2016 4.0 Customer service combined with simplicity makes this program a winner for our company. We are able to customize the system so that it meets our needs well. Customer service is always knowledgeable, courteous and anxious to problem solve. Pros The software itself is second to the customer service that comes with it. Best features: competency library and descriptions of what differing skill levels in a particular competency looks like. The elimination of paper reviews is wonderful - but most performance management software does. Again, the biggest plus is the no-wait customer service. Rarely do I ask a question that cannot be answered by eh first person who answers the phone. Cons Graphically a bit tiresome. Also, inconsistencies within the system with regards to saving your work is not ideal. Video how-tos are not very good, nor do they cover many subjects. Review Source DD Donna D. Call Center Manager Banking Used the software for: 2+ years ### "Performance Pro" November 23, 2016 4.0 Performance Pro is simple to use and it a great tool for all staff - management to frontline staff. We encourage all staff to use the program for goal setting and tracking as well as performance tracking. The ease of keeping notes and tracking performance is one of the best features. The notification system is a great tool when it comes to being reminded of performance evaluations that need to be completed. Pros All staff can use it with ease. Goals are easy to set up and track. Editing notes is simple and we really like the function to be able to share notes with others. Cons None at this time. Review Source VR Verified Reviewer Disbursement accountant Accounting Used the software for: 1-2 years ### "Staff Evaluation" December 15, 2018 5.0 With the software, human resource managers get the basis for yearly bonuses as the simply generate performance reports from the software and reward employees based on their performance. Pros Employees are able to appraise themselves independently during annual performance evaluations, this saves time and eliminates paper work . Cons It is a bit complicated for new users due to the several features Review Source Response from HR Performance Solutions December 17, 2018 Hi There, Thank you so much for the feedback and we are happy to hear how the software has provided a resource to make performance management more efficient. It is also great to see that you are using the reporting system to reward employees based on their performance. For your new users, we have many resources within the system that we would love to review with you, please reach out to our support center so we can connect. All the best! The Performance Pro Family BE Barbara E. HR Director Hospitality Used the software for: 2+ years ### "Extremely Please with Performance Pro and the excellent support offered" June 16, 2016 5.0 From the get go the programme was very easy to use. End users have also commented on its ease of navigation and functionality. The set up support was next to none that I've experienced. There was always someone will and able to assist. We are now in our sixth year of use and the support at and start and now has not waivered. Should I need assistance it is immediate. I don't have to wait 24 hrs in fact within the hour of my request someone gets back to me. This is incredible. Thank you! Pros It functionality. A lot of work has gone on at the back end to provide the end user ease of navigation. It is not complicated. Some of our managers are not internet savvy yet, they find the software very user friendly. Cons The fact that I cannot truly customise the system to operate within our appraisal cycle and make a global change or date set. So each appraisal has to be manually changed. Review Source Similar Products Featured