# Page 3 | Performance Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Performance Pro the right Performance Management System solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/24829/Performance-Pro/reviews

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Performance Pro

4.5 (194)

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Last updated March 13th, 2026

# Page 3 - Reviews of Performance Pro

## Showing most helpful reviews

Showing 51-75 of 194 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LL

Laura L.  
Human Resources Manager  
Banking  
Used the software for: 6-12 months

### "Performance Pro has added a whole new level of professionalism to our employee appraisal process."

June 22, 2016

4.0

As a company, we struggled a bit with finding a performance tracking system that worked well with our culture, size and values. Performance Pro has definitely raised the level of our employee appraisal process.

Pros

The fact that the evaluations are electronic and therefore can follow the employee through their career at our company was an important feature for us. We use the program for our 60-day, 90-day and annual performance evaluations, and to house other employee documents such as our Employee Recognition Profiles.

Cons

The program does not notify HR staff when the evaluation is complete and signed by all of the required staff, so it is a manual process to track completed evaluations in order to process performance pay increases.

Review Source

PS

Patricia S.  
Sr. Associate  
Accounting  
Used the software for: 2+ years

### "Great Service"

November 10, 2020

5.0

This software is simple enough to learn and produces great reports that are easy to read and compare.

Pros

The reports are easy to read and compare to prior periods. I like to goal functions too. This really keeps each of us engaged in our own development as professionals.

Cons

Sometimes the streamline of preparing the review and performance competencies can be confusing. This could be a little easier to navigate. If you don't know what you are doing it is easy to not realize that you haven't properly submitted.

Review Source

AK

Anna K.  
HR Manager  
Automotive  
Used the software for: 6-12 months

### "Very great system and easy in use."

May 31, 2018

5.0

Pros

This software is very human friendly. The system is 100% customize. You can set up your own competencies and goals. System will help with development of your team. My Account Manager was very helpful.

Cons

You have to remember to update the system - new hires , terminations, people who moved between departments etc.

Review Source

Response from HR Performance Solutions

June 6, 2018

Anna, Thanks for taking the time to leave your feedback about Performance Pro. So glad you gave it five out of five stars. You mention needing to remember to update it for new hires, etc.. Great news! Performance Pro can be easily integrated with your HRIS so you won't have to remember to make changes. Give us a call and we'll walk you through the process. Thanks again.

MR

Martin R.  
HR Generalist  
Government Administration  
Used the software for: 2+ years

### "Performance software "

June 24, 2016

5.0

Overall a great experience. Ease of use. The ability to access from home or office. The design where the supervisor is not able to see the employee appraisal until after he or she has done their own. The ability to look back at previous appraisals. In conclusion, from all other software's on evaluations a excellent product.

Pros

Ease of navigation

Cons

N/A

Review Source

VR

Verified Reviewer  
Brand Manager - Open English Junior  
E-Learning  
Used the software for: 1-2 years

### "Great way to review your team"

December 10, 2018

5.0

Pros

Both you and your supervisor can grade you on your goals and include comments.

Cons

Its not as easy flowing, you have to learn to find the things but its a great product.

Review Source

RZ

Rob Z.  
utility tech  
Chemicals  
Used the software for: 2+ years

### "Performance pro"

November 18, 2020

4.0

overall good experience.

Pros

Easy to maneuver around. Once you get into the program, its very straight forward.

Cons

Had a hard time finding where to start, but easy after that.

Review Source

KM

Kevin M.  
Teller I  
Banking  
Used the software for: 6-12 months

### "Members 1st "

November 17, 2020

5.0

Pros

It was common sense. Everything was very simple

Cons

Nothing really. Self Explanatory, I didn't have any questions

Review Source

prem sharan V.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "null"

May 23, 2017

5.0

Review Source

TS

Trish S.  
Human Resource Officer  
Banking  
Used the software for: 2+ years

### "Performance Pro Evaluation"

June 15, 2016

4.0

We have always had great customer service when we have needed to call the support department for help! Everyone is always very kind, patient, and helpful!

Pros

I think the program is easy to navigate through and easy to use.

Review Source

RS

Ryan S.  
Specialty claims  
Insurance  
Used the software for: 2+ years

### "Performance Pro is easy, concise and helpful"

November 18, 2020

5.0

evaluating own performance, then having management review and give feedback

Pros

very easy to use, the format makes it intuitive

Cons

notify appraiser button was hard to find

Review Source

CM

Candice M.  
  
Banking  
Used the software for: 1-2 years

### "Performance Pro Review"

June 13, 2016

4.0

I've used this system for almost two years and find it fairly user friendly, especially after the round of recent system updates/improvements. Our company will be migrating Compease to the online platform and we're excited for Performance Pro and Compease to "talk" to each other.

Pros

I like the template forms that are available, such as the Verbal Warning template and the Achievement template. The Notes section is useful also to record meetings and coaching sessions with employees.

Cons

It's been a little difficult to utilize the system for performance appraisals if an employee has several managers/positions throughout the review period. We had a lot of organizational movement last review period and some employees had three plus managers who needed to submit review information.

Review Source

TA

Tashina A.  
Mortgage Loan Originator  
Banking  
Used the software for: 2+ years

### "Performance Pro Review"

November 18, 2020

5.0

Pros

This software is very user friendly. I enjoy the ease of use.

Cons

I have no issues with this software. Everything functions as expected.

Review Source

BH

Bob H.  
President/CEO  
Banking  
Used the software for: 2+ years

### "Software makes performance Reviews a tolerable task every year."

July 26, 2016

5.0

I have used Performance Pro for all my Senior Management Team as well as for admin support for 7 years and find it to be a constantly improving and convenient, easy to use, method to accomplish the often arduous task of giving annual performance reviews in a consistent and interactive manner. I also find that in the right cultural environment, the device eliminates squabbling and claims of unfair or special treatment of staff. I hear no complaints in the use of the software. Especially true when combined with Compease and good salary administration.

Pros

The ease and consistency of entering actual goals and reporting on the accomplishment (or not) of those goals. The clarity it provides for the individual being evaluated. The inclusion of factors that fairly present the personal qualities needed in various senior management.

Cons

Nothing in particular. It can be a bit confusing to use at first, but with training and support it quickly becomes easy to use.

Review Source

VR

Verified Reviewer  
HR/Legal Specialist  
Think Tanks  
Used the software for: 1-2 years

### "Implementation went smoothly and support when I have questions has been great."

October 28, 2017

5.0

Lower cost without losing required functionality compared to previous software used.

Pros

Ease of use and tools available to users. That includes responsive instant messaging with support staff and lots of resources in the help section. Step-by-step walkthroughs with pictures are very helpful.

Cons

Allowing appraisers to move an appraisal back for editing by the employee instead of just an admin being allowed would be helpful.

Review Source

AS

Ashton S.  
Credit Analyst  
Banking  
Used the software for: 2+ years

### "Credit Analyst"

November 17, 2020

5.0

Pros

I liked how we can use this throughout the year. It helps the team track our individual goals and has everyone reflect on them each quarter to track our progress.

Cons

Sometimes it was confusing on getting to your appraisal to evaluate your factors.

Review Source

SL

Sue L.  
Director of Human Resources  
Banking  
Used the software for: 2+ years

### "We are happy!"

August 1, 2016

5.0

The supervisors love the comment coaching suggestions. It helps the thought process and to expand the comments.

Pros

Comment Coaching and the spell check

Review Source

LC

Lori C.  
VP  
Banking  
Used the software for: 2+ years

### "Excellent Review Software"

January 5, 2017

5.0

For a small business, Performance Pro is a great tool. It allowed us to standardize our process and utilize an easy system for implementing a review system. It offers a routing tool, easy system set-up, easy to change factors and goals. Highly recommend for small businesses.

Pros

Routing, formalization

Cons

Navigation at times can be confusing

Review Source

BL

Brittany L.  
ACH & Payment Systems Manager  
Banking  
Used the software for: 2+ years

### "Performance Pro Review"

November 18, 2020

5.0

Pros

Performance Pro is very user friendly.

Cons

I think that there could be more detail to explain which fields need to be completed in order to move forward with the Goal/Evaluation rating.

Review Source

VR

Verified Reviewer  
Talent Acquisition Partner  
Oil & Energy  
Used the software for: Less than 6 months

### "Cumbersome to use and not entirely user intuitive"

June 10, 2018

3.0

Pros

You can review goals from last year and automatically copy them to the current year to be evaluated.

Cons

The UI could be better by making it more intuitive for the user. Esthetically it is not the most pleasing either; me it looks like a no frills basic interface. Room for improvement here.

Review Source

Response from HR Performance Solutions

June 11, 2018

Hi there, Thanks for leaving us some feedback. So glad you like the goal features within Performance Pro. We'd love to find out more about your use of the application and how we can make using Performance Pro an even better experience for you. Will you reach out to us and tell us how we can get in touch with you? All the best! The Performance Pro Family.

tG

tim G.  
technical sales rep  
Automotive  
Used the software for: Less than 6 months

### "employee review"

November 17, 2020

4.0

very good

Pros

The software is very easy to use by the employee. Length of time to take the evaluation is short.

Cons

mandatory comment section should be optional

Review Source

RS

Rick S.  
Human Resources Generalist  
Banking  
Used the software for: 2+ years

### "Review from KEMBA Financial Credit Union"

August 8, 2016

4.0

We have been with Performance Pro for quite a few years. Their client support team has always been friendly and quick to answer any questions. Over the years they have made enhancements to also fit our needs.

Pros

Ease of use. The performance appraisal process is clean and easy to use. Performance management issues can also be addressed easily using their notes options, pre-made templates, or uploading documents into their system.

Cons

n/a

Review Source

JA

Jose A.  
Audi Connect Production Support  
Telecommunications  
Used the software for: 2+ years

### "Helpful and easy"

November 17, 2020

5.0

This software does what you expect it to do. Easy and comfortable.

Pros

I found this software to be easy and concise.

Cons

No cons to considera bout this software at this point.

Review Source

NS

Nancy S.  
Human Resource Manager  
  
Used the software for:

### "I have introduced Performane Pro to two different businesses and love it. "

June 20, 2015

4.0

Pros: information all in one place regarding the employees, employee user friendly, encourages conversation between employee and employer with the appraisals, versatile, and it allows the goals, employee handbook, and other important information to be accessible to the employees. I like the ease in which I have employee information at my finger tips. I also like the consistency of the forms that are available as well as job descriptions that are available to use and edit to make it consistent with the goals of different types of businesses. I do wish that pay, vacation, personal time, sick leave, and benefits were included with performance pro without having to buy another program. It would be nice to have it all inclusive in one program. I also know that some things are available in the program, but they are sometimes difficult to find without going through each tab. That is very time consuming. Because I am now in a small office I am not in Performance Pro every day. So I do think some areas could be a little more user friendly. Overall I do love Performance Pro.

Review Source

LG

Leah G.  
Member Service Rep II  
Banking  
Used the software for: 1-2 years

### "User Review "

November 19, 2020

5.0

very good. easy to do.

Pros

Easy to use and understand. very straight forward

Cons

it feels very black and white with no middle ground

Review Source

RB

Robert B.  
Residential Inspector  
Management Consulting  
Used the software for: 2+ years

### "Great product."

August 14, 2017

4.0

Overall this is a great product that will be helpful for those who want to stay on top of the there rehabilitation needs.

Pros

Easy to navigate and the work specs are simple to understand. The specs are worded in laymen terms making it understandable.

Cons

Not being able to link to another device without paying an additional fee and having the ability to email from the program.

Review Source

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