# Page 4 | Performance Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Performance Pro the right Performance Management System solution for you? Explore 194 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/24829/Performance-Pro/reviews

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Performance Pro

4.5 (194)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Performance Pro

## Showing most helpful reviews

Showing 76-100 of 194 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RG

Rodrigo G.  
Logistics Engineer  
Retail  
Used the software for: 6-12 months

### "Good Employee Performance Management Application"

March 14, 2020

5.0

It's a great application for employee performance management. It's easy to use and you can set it up right away.

Pros

It's a very easy to use application. It allows you to track work so you can evaluate performance of employees. You can keep track of tasks and goals and set rewards for accomplishments.

Cons

I believe the design of the app could be improved a bit. Sometimes it's hard to find a function or tool. However, other than that I'm really satisfied with the product

Review Source

KT

Kyle T.  
Industry Council Lead  
Food Production  
Used the software for: 2+ years

### "Review"

November 17, 2020

5.0

Good!

Pros

Straight forward, simple interface. Easy to find and navigate around the site.

Cons

no remarks here, I use it for annual performance reviews, pretty simple

Review Source

SG

Steve G.  
Assistant Controller  
Banking  
Used the software for: 2+ years

### "Performance Pro"

November 17, 2020

4.0

Liked the tracking in goals and ability to make comments

Pros

The ease of using the program. It's speed and responsiveness.

Cons

Can't say, the overall experience was good.

Review Source

AW

Amber W.  
Relationship Banker  
Banking  
Used the software for: 2+ years

### "Love it!"

November 18, 2020

5.0

Pros

I only use performance pro once a year but it has been an easy and smooth ride each year.

Cons

I feel that some things could be better explanined.

Review Source

BS

Brenda S.  
VP HR  
Banking  
Used the software for: 2+ years

### "I was asked to complete this survey after responding to email questions of the same..."

June 24, 2016

4.0

Really don't have anything to add. And requiring me to type at least 100 characters is frustrating to say the least.

Review Source

MH

Melissa H.  
Assistant Branch Manager  
Banking  
Used the software for: 6-12 months

### "Review Perf Pro"

November 17, 2020

5.0

I like how easy and simple the format is to use. My evaluations are a lot quicker to get through as a user and a manager writing reviews.

Pros

This software is easy to use and the definitions are helpful at the top of the categories.

Cons

Navigating between topics is just the "next" button in a category and you have to arrow through to get to a selected topic that is not expanded on the side tab.

Review Source

JW

Jared W.  
Smart Solutions Manager  
Banking  
Used the software for: 2+ years

### "Smart Solutions Manager"

November 18, 2020

5.0

Very easy/quick to use.

Pros

Very simple product to use. The system is easy to navigate.

Cons

I do not have any cons to list for this software.

Review Source

BR

Brooke R.  
Benefits Manager  
  
Used the software for: 2+ years

### "Benefits Manager"

July 29, 2016

5.0

We are definitely fans of Performance Pro. Last year we tried to utilize a different product, and very shortly after we changed back to Performance Pro. There are still some things I am learning to do in Performance Pro. However, I like that whenever I reach out for assistance to correct something that it is quickly fixed, and I am provided with directions on how to fix it in the future myself if I wish to.

Review Source

KH

Karita H.  
Executive Assistant  
Banking  
Used the software for: 1-2 years

### "Better than Paper"

November 17, 2020

4.0

Pros

It's all electronic so you don't have to fill out and save paperwork.

Cons

Can be a little confusing at first for people that have less computer knowledge.

Review Source

BP

Ben P.  
Systems Administrator  
Insurance  
Used the software for: 2+ years

### "Performance Pro User Perspective"

November 16, 2020

4.0

Pros

It is simple to use and easy to navigate.

Cons

It crashes or hangs occasionally when going to the next page

Review Source

DL

Dennis L.  
Commercial Client Manage  
Insurance  
Used the software for: 2+ years

### "Great for Performance Reviews"

November 16, 2020

4.0

Pros

Easy to complete. Very adaptable when needed.

Cons

Sometimes cumbersome to navigate and go back if needed

Review Source

SL

Shannon L.  
Human Resources  
Management Consulting  
Used the software for: 2+ years

### "Awesome program for HR"

April 10, 2018

5.0

Pros

Very easy to use! Great for documenting, evaluations, etc. Not extremely expensive. Customer service is knowledgeable and friendly.

Cons

There really aren't any cons that I can think of. If there is ever an issue, you call customer service and it is taken care of right away so who can complain?!

Review Source

FW

Franklin W.  
SVP  
Banking  
Used the software for: 2+ years

### "Solid Performance Review Package-customized to our needs"

August 16, 2016

4.0

We converted from a sun setting product from another vendor. Import of employee data was easy and support was excellent.

Pros

The program is comprehensive but allows you to use only the feature you need. We did not want to use goals and other programs we looked at required them.

Review Source

TR

Thomas R.  
Technical Support  
Insurance  
Used the software for: 6-12 months

### "Pretty good software"

November 18, 2020

5.0

Pros

The survey was quick and easy to use and the comments section was nice to be able to express my thoughts.

Cons

The UI is a little clunky compared to similar modern software but it's not a big hangup for me.

Review Source

KR

Kim R.  
Corporate Executive of Compensation, Benefits & Payroll  
Philanthropy  
Used the software for: 2+ years

### "Performance Pro is a complex system but the placement of items is not very intuitive."

April 19, 2018

3.0

Pros

Performance Pros has the ability to set goals and track them quarterly. Employees can do a self-evaluation which then merges with the supervisors evaluation.

Cons

Where things are placed is not well thought out. Also it is weird that you don't have to "save" your work.

Review Source

SK

Shannon K.  
VP Human Resources  
  
Used the software for: 2+ years

### "Basic system, easy to use and excellent for small business, industry specific."

January 18, 2018

4.0

Pros

Educating staff and managers is simple. Updates are described in detail making them easy to push out to staff.

Cons

Some features are company wide options and I'd like to be able to differentiate per employee or department.

Review Source

AS

A S.  
HR Manager  
Consumer Goods  
Used the software for: 2+ years

### "Good system with great customization options"

July 15, 2016

4.0

I have used this software for a number of years, with varying options enabled. It has served me well over the years.

Pros

Intuitive for managers to use Fully customisable Very versatile

Cons

Could do with ability to write own reports

Review Source

JC

Jerry C.  
CEO  
Banking  
Used the software for: 2+ years

### "Performance Pro Review"

July 6, 2016

5.0

We have used Performance Pro for several years and rely on it for our annual evaluations. It is easy to navigate.

Pros

It is easy to use.

Cons

I think it is too dependent on subjective ratings and would like to see the ability to objectively determine scores.

Review Source

YV

Young V.  
HR Manager  
  
Used the software for: 2+ years

### "Happy with Performance Pro"

July 7, 2016

4.0

Performance Pro is a highly customizable system that fits our needs. Our employees enjoy the user friendly navigation and ease of use.

Pros

They are very helpful and responsive when we contact them for help and are continuously enhancing or adding new features.

Review Source

JE

Janelle E.  
HR Manager  
Banking  
Used the software for: 2+ years

### "EXCELLENT customer service & very user friendly system!"

August 5, 2016

5.0

Working with HRN is always a pleasure. They are incredible helpful and quick to respond every time. We have really appreciated all of their assistance, especially now that we are doing appraisals on a semi-annual basis.

Review Source

RT

Renee T.  
executive assistant  
  
Used the software for: 2+ years

### "Ross Innovative Employment Solutions"

June 13, 2016

5.0

We use this tool for our annual evaluations only. I know if used more widely and consistently it would be worth the expense. We are satisfied with it by using it as an annual evaluation tool

Pros

history

Cons

not very user friendly when you use it once a year.

Review Source

CL

Christen L.  
  
Banking  
Used the software for: 6-12 months

### "Performance Pro Review"

July 6, 2016

4.0

Overall experience with PP is good. I have been using this software for 9 years. If this can be integrated with Compease that would be even better.

Pros

Fairly easy to use, but setting up positions and factors does take some time to get used to.

Cons

Fairly easy to use, but setting up positions and factors does take some time to get used to. Reports section is also difficult to use and get what you want. For example, if I want to pull a report with all factors listed, it only produces a portion of the factors.

Review Source

MT

Mark T.  
Director of Technology Services  
Education Management  
Used the software for: 2+ years

### "Solid product with solid support."

August 15, 2017

5.0

Company wide implementation of a consistent evaluation system.

Pros

Flexibility. Integration with HR/Payroll systems. Support is friendly, responsive and helpful. A++++

Review Source

JC

Jeanette C.  
HR Director  
Government Administration  
Used the software for: 2+ years

### "City of Washougal"

July 11, 2016

4.0

Pros

I have been very pleased with the user friendliness of the product and the customer service that I have experienced when I have had issues.

Review Source

TB

Tameka B.  
VP of HR  
Banking  
Used the software for: 2+ years

### "InFirst FCU "

June 15, 2016

4.0

I have had an excellent expereince. The staff is comfortable with using it on a daily basis. Our management team has really grown to use it more and more. it makes life easy.

Review Source

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