--- title: "HOM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HOM Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/248290/HOM/" page_type: "product" language: "en" --- # HOM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) HOM ## What is HOM? HOM PLATFORM is an end-to-end guest management system helping hoteliers digitize their hotel processes, increase profitability, improve performance, and offer an elevated guest experience. The Hom Platform allows hoteliers to achieve an elevated contactless guest experience, provide upsell services and personalize their communication with guests, without compromising on quality. ## What is HOM used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €3.9 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HOM?[Manage this product listing](https://www.g2.com/products/hom/claim_requests/new?auto=true) ## HOM Overview Updated September 2026 AI summary HOM is a maintenance and hospitality property management solution for hotels of all sizes, offering tools for reservations, online bookings, front desk and housekeeping operations, and maintenance oversight. It features work order management, preventive maintenance, service history, asset tracking, and workflow automation, and supports deployment across web, cloud, and mobile devices for flexible property oversight. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HOM 0.0 VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €3.9 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,623) Value For Money 0.0 (0) Value For Money 4.6 (1,549) Customer Service 0.0 (0) Customer Service 4.7 (1,591) ## HOM alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about HOM Overview ### What company size and specific industries is HOM built for? HOM is designed for hotel businesses with more than 35 rooms, including 3-, 4-, and 5-star properties. It targets resort hotels, city hotels, local hotel chains, independent hotels, and branded franchise chains that need software built for hospitality operations. Features and Usability ### What are the key features of HOM? HOM offers reservations management, online booking, and booking management for property scheduling, plus front desk management and calendar management. It also includes housekeeping management, maintenance management, work order management, and preventive maintenance, along with guest experience management, customer database, reporting and analytics, workflow automation, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? HOM starts at €3.9 per month for the Basic plan, which includes the Guest App, web assistant panel, hosting, software updates, initial setup, content creation, distance learning, and technical support. Standard costs €8.9 per month, Premium costs €18.9 per month, and a free trial is available. Integrations ### Which third-party tools and platforms does HOM integrate with? HOM integrates with ElektraWeb. Getting Started and Support ### What training and onboarding options does HOM offer? HOM provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced learning and checking steps as needed. Getting Started and Support ### What customer support options does HOM offer? HOM provides email/help desk, phone support, and chat. No reviewer feedback is available for support, so there is no documented user sentiment about response speed, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 5,476 Maintenance Management reviews Capterra data shows that buyers of maintenance management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) HOM supports all three of the features reviewers value most: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses keep maintenance tasks organized, reduce unplanned downtime through scheduled upkeep, and maintain complete records of past service activity, allowing teams to make faster decisions and manage assets more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. HOM 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Service History: Track work performed and resources used for past customers, sites, or assets - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/248290/HOM/pricing/) Basic €3.90 Other,Per Month It includes: - Guest App - Web Assistant Panel - Hosting and Software Updates - Initial Setup - Content Creation - Distance Learning - Technical Support Standard €8.90 Other,Per Month It includes: - Staff Mobile Application - PMS Integration - Google Play Developer Account - App Store Developer Account Premium €18.90 Other,Per Month It includes: - Special Requests & Additional Solutions - Customized Design - Website Integration - City Guide - Payment and Security Infrastructure ## Integrations [ ElektraWeb](https://www.capterra.com/p/229478/ElektraWeb/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.