--- title: "Copilot for Sales Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Copilot for Sales Software - reviews, pricing plans, popular comparisons to other Microlearning products and more." source_url: "https://www.capterra.com/p/248310/Microsoft-Viva/" page_type: "product" language: "en" --- # Copilot for Sales Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Copilot for Sales ## What is Copilot for Sales? Microsoft Viva is an employee experience platform that combines learning, communications, goal setting, and other tools to support a productive workforce. Viva is built into Microsoft 365 and Teams. The platform aims to help organizations empower their employees with AI-driven insights, create a culture of learning, improve engagement across the company, align employee goals to business outcomes, and provide IT professionals with tools to deploy and manage the platform. ## What is Copilot for Sales used for? [Microlearning](https://www.capterra.com/microlearning-software/)[Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Copilot for Sales?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.microsoft.com/&name=Copilot for Sales) ## Copilot for Sales Overview Updated August 2026 AI summary Microsoft Viva delivers microlearning and learning experience solutions for organizations of all sizes, combining content management, interactive learning, and progress tracking in a cloud-based platform. It supports asynchronous learning, reporting, and collaboration, with integration into Microsoft Teams and 365. Notable features include an activity dashboard and communication management for centralized knowledge sharing and employee engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Copilot for Sales 4.2 (11) VS. [### Absorb](https://www.capterra.com/p/61763/Absorb-LMS/) [4.6 (358)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting Price $12 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (11) Ease Of Use 4.5 (358) Value For Money 4.2 (6) Value For Money 4.4 (218) Customer Service 4.6 (5) Customer Service 4.6 (337) ## Copilot for Sales alternatives [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) [4.7 (2,891)](https://www.capterra.com/p/156399/Kahoot/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156399/Kahoot/) Highest Rated [InReach](https://www.capterra.com/p/187588/CE-and-LMS/) [4.8 (70)](https://www.capterra.com/p/187588/CE-and-LMS/reviews/) Starting price $8680.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187588/CE-and-LMS/) [Udemy Business](https://www.capterra.com/p/209689/Udemy-for-Business/) [4.5 (167)](https://www.capterra.com/p/209689/Udemy-for-Business/reviews/) Starting price $24000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/209689/Udemy-for-Business/) [5Mins](https://www.capterra.com/p/10005188/5mins/) [4.7 (31)](https://www.capterra.com/p/10005188/5mins/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005188/5mins/) [View all alternatives](https://www.capterra.com/p/248310/Microsoft-Viva/alternatives/) ## FAQs about Copilot for Sales Overview ### Which roles and teams benefit most from Microsoft Viva? Microsoft Viva benefits HR and change management leaders, IT administrators, managers, and cross-functional business teams. HR and coaches use it to support employee engagement and learning, while IT teams manage adoption and communications. Managers, analysts, marketers, and operations staff rely on it to share knowledge, streamline collaboration, and improve productivity. Answer based on 11 reviews Overview ### What company size and industries is Microsoft Viva built for? Microsoft Viva serves HR leaders, managers, and corporate teams, with strongest use among small businesses at 45% and Information Technology and Services at 27%. It also has substantial adoption in enterprises at 36%, plus Automotive and Banking at 9% each, often for microlearning. Answer based on 11 reviews Features and Usability ### What are the key features of Microsoft Viva? Microsoft Viva offers employee engagement and communication management features, plus an employee portal for central access to content. It includes learning management with asynchronous learning, microlearning, self-paced learning, and social learning. Additional capabilities include a content library, content sharing, progress tracking, reporting and analytics, activity dashboard, and third-party integrations. Integrations ### Which third-party tools and platforms does Microsoft Viva integrate with? Microsoft Viva integrates with Microsoft Teams and Microsoft 365. Microsoft Teams is the core connection for Viva Connections and Viva Learning, while Microsoft 365 supports access across employee experience tools and content surfaces inside the Microsoft ecosystem. Answer based on 1 reviews Getting Started and Support ### What customer support options does Microsoft Viva offer? Microsoft Viva provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 536 Microlearning reviews Not all microlearning products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Training Management** (**52%** of reviewers rated this feature as critical) - **Learning Paths/Tracks** (**53%**) - **Learning Management** (**45%**) Microsoft Viva includes **Learning Management**, but it does not offer **Training Management** or **Learning Paths/Tracks**. Instead, it provides other highly rated capabilities, including **Content Management** (**51%**) and **Asynchronous Learning** (**50%**). These features help businesses organize learning materials and deliver flexible training experiences, allowing teams to access content on their own schedule while keeping knowledge resources easier to manage. Learning Management 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Organize and track educational activities Content Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Asynchronous Learning 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Content Library 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Centralized repository to store content and assets Progress Tracking 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Reporting/Analytics 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Copilot for Sales 13 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Interactive Content: Allow the audience to interact or engage with the content - Learning Management: Organize and track educational activities - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.6 (11) 3.6 Based on 11 reviews ## Pricing Value for money 4.2 (6) Free Trial Basic $12.00 Per User,Per Month Value for money 4.2 (6) 4.2 Based on 6 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 4.2 Based on 11 reviews Filter by rating 5(6) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent AM Adam M. Corporate Coach Insurance ### "Setting Outcomes and Seeing the Objectives - Viva" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 22, 2024 It's a very positive overall experience, no question. When you seek to do two things: empower departments to have more clarity into their quarterly Objectives, and Key Results; and then illustrate the hierarchy of work between departments and overall corporate Outcomes, Viva delivers spectacularly. My only other note would be that the learning curve for administrators is a little longer than say, a single 30 minute class. But after a times logging in to use it, updates go by much faster. Pros We started using Microsoft Viva as a way to capture out Objectives and Key Results on a team by team, then larger Area by Area basis. But from there, it expanded to allowing us to capture Outcomes across the entire company. Easily, that's what best works for myself / the company. We have such a clear way to demonstrate how the work done by teams is impacting Outcomes intended by the organization. Cons To date, having a clean connection / integration between Viva and Azure DevOps (ADO) has not gone as smoothly as originally intended. We do not yet link Epics and Features, despite that being a key factor in our original rollout 16 months ago. While we still have learning to do, I would say that not being able to do that is a letdown from our initial vision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Mouloud O. IT Information Technology and Services ### "Évaluation Microsoft Viva" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 15, 2024 Pros Microsoft Viva Engage m'a permis de faire un travail de collaboration avec d'autre de l'externe, c'est une fonction très intéressante et surtout avec des entreprises qui font des travaux de collaboration Cons Difficile de configuration avec des collaborateurs externes Reasons for choosing Copilot for Sales Pour le travail de collaboration externe Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Claude Real T. Graphic designer and Business Analyst Graphic Design ### "Good features to boots Microsoft Teams features!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 11, 2023 Pros Microsoft Viva is great because it allows users to exploit the full potential of Microsoft Teams, thanks to Viva Connections and Viva Learning. Viva Connections allows you to create various cards pointing to SharePoint Portals, News, Learning platforms and many more. Viva Learning allows you to regroup a great amount of learning platform in a single place and it has a huge amount of trainings on the various tools offered by Microsoft 365. Cons Viva Engage is not really useful if people don’t maintain their Outlook Calendar up to date. Also Viva Learning doesn’t support all learning platforms and for some you have to pay expensive extras to connect the learning platforms to Viva Learning. Let’s just say that, even if you don’t have the Viva options setup you’ll be able to live and be productive without them. Reasons for choosing Copilot for Sales I use Viva connections and some features of Viva Learning because they’re included in my licence, but I wouldn’t pay more for Viva. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Specialistg Renewables & Environment ### "Piattaforma utile ma non essenziale" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 30, 2023 Pros Microsoft Viva è utile per chi vuole trovare riunite in un'unica piattaforma corsi di formazione che spaziano tra diversi argomenti. Utile per aziende che vogliono realizzare delle pillole formative per i dipendenti Cons Un po' caotica l'interfaccia. Costo un po' elevato considerando che non è essenziale per uso privato. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Turan A. IT Admin Automotive ### "MS Viva for Development" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2023 Pros Thanks to its easy and simple integration, you can quickly switch to use. Thanks to the simplified and advanced interface it provides, a quick and easy reporting is ready in a few steps. Perhaps one of the best tools to learn and evaluate yourself while working. Cons It may be considered unnecessary for someone who knows very little.It just provides a glimpse for a user who doesn't know how to use it yet. After reading a few documents, you can adapt quickly and maybe discover doors that can open to a different world. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Amjad A. Assistant Director Higher Education ### "Great to enhance my work productivity " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 February 23, 2023 Pros Love the focus time function that automatically book my time one week ahead! I also love the stay connected function reminders to make sure that i didn't miss any follow-ups or emails. Cons Sometimes the viva insights can be overwhelming with the follow-ups and it shows me tasks that i've already accomplished or no follow up is necessary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Engineer Information Technology and Services ### "洞察と推奨アクションの内容が薄い" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 December 27, 2022 Pros 自然言語処理を現実世界に落とし込むことがいかに難しいか、実感することができます。 Cons メールの返信忘れやタスクのリマインドを毎朝メールでお知らせしてくれる設定だったのですが、リマインドが無くてもいいものも予測してリマインドしてくれたり、不要な推奨アクションを教えてくれたりするので、リマインドや推奨アクションを読む時間がもったいないです。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Divine A. Reconciliation Specialist Banking ### "Integration to other verified social media profiles" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 30, 2022 The first engagement with Microsoft viva came with the feeling of using a new software but the user interface makes adoption seamless, I would recommend a feedback mechanism to improve the UI as was done with office365 Pros It improved my social wellbeing as a staff, especially the viva insight, viva learning and viva goals without erupting my focus during work hours Cons The inability to share insight learning and goals to external sources is the least likable, I will recommend an admin controlled avenue to share outside the organisation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nwokocha P. Adoption and Change Management Executive Information Technology and Services ### "Content expansion in Viva" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 15, 2022 Fanastic. Pros The viva insights feature always raised a positive feeling for each work day. The Viva learning has solved a long struggle that comes with critical tracking of learning on the job situations Cons The scope of music for relaxation or reflection on viva insight is narrow and should be expanded to reflect the culture of the user. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Dee Anne T. Branch Operations Construction ### "Microsoft Viva" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 8, 2022 Pros This software is so USER Friendly and integrating it into my daily routine was a breeze! Cons I cannot think of a Con for this software! I love it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HF Hylda F. Manager Management Consulting ### "Excellent tool for Staying on Task" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2022 Pros I like the intuitiveness of the program and helps me keep on task with with follow-ups. I also like that I can schedule focus time each day. Cons There really isn't anything I don't like, but even after several months, I am still exploring this product to see how it will allow me to be more efficient with my time and tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.