Aladtec

"Best Management Tool Around."

Overall: I have been using Aladtec for staff scheduling, and other workforce management tasks, for ten years. I’ve introduced it in every service where I’ve been a Director. I have used other systems but Aladtec is by far the best. This system stands out because it is great for both admin and field staff. Many systems are easy for the admin staff to run, because that’s who the provider is selling the software to, but the member users hate it because it is hard to use or not intuitive. Aladtec however, is easy to use and intuitive for all; it takes almost no hands-on training to get new users up and running. Aladtec and their team are some of the best that I have ever delt with in any industry. truly a company and product worth the time to check out. It has in every situation cut operation costs significantly. Pays for it self in no time whatsoever. I highly recommend these products to anyone who really wants to streamline their company and the day-to-day operations.

Pros: Several reasons in no particular order. Customer support, Aladtec understands what each user needs individually and did not sell me a cut and paste/one size fits some kind of product. I have had some complicated truck and schedule rotations that were advanced and many other systems could not handle what I was needing. Since Aladtec built each system for me from the ground up it gave me everything I needed and nothing that I did not. Next was the ease of use for admin and staff. Aladtec is intuitive and takes little to no training for users to be up and running. The reporting section was next. I had to have detailed reports for many different items, and Aladtec gave me or made for me every report that I needed every time. They also have a forms section where I can make complicated forms very easy. I am not a computer programmer but with the form tool you would never know that. I have several check off sheets, employee evaluations,

Cons: None whatsoever. Aladtec and their products are the best around.

"Web-Based scheduling makes it easy to check my schedule from anywhere."

Overall: We have recently switched over from a Pay-Per-Call to Part-Time Fire Department. We use Aladtec to sign up for and schedule or shifts and training. It's easy to sign up for a shift and to check upcoming shifts. I also love that the system sends me a text notification 24 hours before my next shift. That has saved my butt when I had signed up for an earlier shift than I intended to and had not noticed my mistake. When I received the reminder alert, I was able to solve the problem with admin.

Pros: Web-based makes it easy to use from anywhere. I can log in on my phone, or at any computer, I am at either at the Fire Station or at home. The interface is fairly intuitive, nothing seems too complicated. Easy to sign up for shifts and initiate trade requests. Text alerts for upcoming shifts is very handy as well.

Cons: We need to hit a certain number for hours each quarter. It would be nice if the option was available to see the total number of hours worked or scheduled to work for a certain timeframe.

"User friendly and customizable "

Overall: We spent an excessive amount of time changing and managing the schedule. Aladtec has taken a significant amount of that off the supervisors plates and given the staff more of a say in their work lives.

Pros: We went from a paper system to atladtec. It has cut the hours spent scheduling and fixing the schedule by 2/3. The staff can find thier own coverage and trade or give shifts away. I like that you can customize so much in this system.

Cons: You cannot block schedule from view of managers when it is unpublished. So when it is in the tentative phase the charge nurses can see and make changes. This creates a problem.