--- title: "Humanity Schedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Humanity Schedule the right Employee Scheduling solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/248404/Humanity/reviews/" page_type: "reviews" language: "en" --- Humanity Schedule 4.3 (379) [View alternatives](https://www.capterra.com/p/248404/Humanity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Humanity Schedule Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews EQ Ernesto Q Office ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “It also allows for different viewing filters and is highly customizable in terms of shift lengths, color coding, tags, and other visibility features.“ April 23, 2026 SQ Sam Q Integration EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It could use some improvement to the filtering options to allow to input date range which makes it easier than going to reports which is very frustrating when you want to get the whole picture for specific dates range.“ April 23, 2026 AW Austin W Pharmacy ManagerPharmaceuticals, 201 - 500 employeesUsed the software for: More than 2 years. “The notifications for team members as well as schedulers has also helped us provide real time responses and answers to scheduling related inquiries.“ October 22, 2025 MR Mary R Customer Service ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Problem with printing schedule in "Employee View" - printing works in "Position View" In the "Employee View", the days are not Sunday to Saturday, but Saturday to Sunday.“ April 24, 2026 RL Rocio L Office ManagerSecurity and Investigations, 11 - 50 employeesUsed the software for: More than 2 years. “You can quickly connect with someone, and they’ll even hop on a screen share if needed, making resolving issues fast and stress-free.“ April 28, 2026 EQ Ernesto Q Office ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Initially, we attempted to generate shifts based on the specialists’ availability, but this proved to be very confusing, and we were never able to successfully automate that part of the system.“ April 23, 2026 GE Ghita E Proctor at the student accomodations centerFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years. “I’ve been using it for about a year now, and it has made managing shifts, checking schedules, and staying organized much easier.“ April 24, 2026 AC Alyssa C Staffing and Payroll ManagerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Humanity Schedule is not optimized for a large company, of which I schedule for, so certain tasks are hard to manage.“ April 23, 2026 ## Showing most helpful reviews Showing 1-25 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nour A. Personnel and Payroll coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Thank you Humanity!" April 6, 2025 4.0 My overall experience can be translated into a rated at 9/10 Pros The easy communication of humanity support when needed for any clarification or help. Cons I've dealt with 4 different types of schedules that humanity accepts because every 2 Months it doesn't accept the format I used for the previous Month..which is very hectic to be honest. I don't know what is the actual issue with it..but the humanity support team never disappointed or failed to help greatly. Also because there is no bulk selection for deletion of staff/locations for example Review Source VR Verified Reviewer NOC Supervisor Information Technology and Services Used the software for: 1-2 years ### "A++++ If you are looking for scheduling and payroll software, this is IT!" January 6, 2026 5.0 Extremely happy. They helped us get everything setup; it is a breeze to maintain. They are extremely customer focused and the product is the best I have ever used. Pros This is exactly what we were looking for scheduling management, and it suits our needs perfectly. It's easy to navigate, it's easy to do shift management, the customer service is amazing (they are always there and always having a solution to any issue or questions to any answers). The value for money is amazing. We were paying twice as much for a competitor software that only did a fraction of what Humanity can do! Cons We have so many shifts, it would be nice to have that option to create as many different shifts as possible. As a workaround, we use each shift as a location and works flawlessly (which is why I am still giving 5 stars!). Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Did not work for us and did not have the features we were looking for to successfully operate our teams. It was also twice as expensive. We are all happy we switched to Humanity! Review Source TB Tina B. Unit Coordinator Medical Practice Used the software for: Less than 6 months ### "My thoughts" April 23, 2026 3.0 Pros I like that there is an icon for open shifts on the dashboard for easy viewing. Easy access to my schedule and team schedule. Cons all the names are alphabetical by first name not last. Have to keep resetting to my hospital only. keep getting messages from other hospitals even though i am not a shared employee. Can't delete messages on the dashboard had to remove the whole widget. month view of my schedule is in a week line format instead of calendar month style. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) company did as it works with ADP timecards Review Source Response from TCP Software June 12, 2026 Thank you for your feedback! We appreciate your comments and we’ll share them with our team. Our support team is always available as well if you need help or want to troubleshoot any of these issues. GE Ghita E. Proctor at the student accomodations center Facilities Services Used the software for: 1-2 years ### "Reliable and Convenient Scheduling Tool" April 24, 2026 4.0 My overall experience with Humanity Schedule has been very positive. I have been using it for about a year, and it has been a reliable and practical tool for managing my work schedule. It makes it easy to check shifts, stay organized, and keep track of updates. Overall, it has made scheduling much more convenient and efficient. Pros What I liked most about Humanity Schedule is how practical and user-friendly it is. I’ve been using it for about a year now, and it has made managing shifts, checking schedules, and staying organized much easier. It’s simple, efficient, and very convenient for day-to-day work. Cons What I liked least is that it can be inconvenient when managing multiple accounts, since you can’t easily view the different schedules in one place. Having to switch between accounts to check each schedule can be time-consuming. Review Source Response from TCP Software May 21, 2026 Glad to hear it is going well! I'll be sure to pass along your con to our product team. MM Miguel M. Workforce Manager Government Administration Used the software for: 2+ years ### "Humanity Scheduling" October 16, 2025 5.0 Overall humanity has made a lot of improvements in our scheduling process. It has reduced our costs by only scheduling people at the right time of the day and without excess staffing. Pros I primarily use Humanity for scheduling and forecasting and what's great about this is they have simplified the forecasting process making it a lot easier to schedule interpreters with efficiency. Also in comparison to other softwares, the pricing for Humanity is a lot cheaper than others. Cons The view for over and under is a little harder to interpret at first while the older version was easier to interpret due to the simpler view Alternatives considered [NICE Workforce Management](https://www.capterra.com/p/211852/NICE-Workforce-Management/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/) Reason for choosing Humanity Schedule Humanity scheduling and processing was a lot better compared to BrightHR while Nice was way too expensive for our companyh Review Source AW Austin W. Pharmacy Manager Pharmaceuticals Used the software for: 2+ years ### "Humanity round two!" October 22, 2025 5.0 My second round with Humanity has been a great experience. I appreciate all of the knowledge and support that their team has provided and I look forward to using this software with my new team! Pros I used Humanity at my previous job and loved it so much I had to implement it at my new site. The customization and visibility of Humanity is my favorite part. The visibility for team members and schedulers makes the scheduling process so much easier to allow for shift management, scheduling, pick ups and payroll purposes. This has exponentially increased our accuracy for payroll by having this scheduling platform. The customer support has been very helpful with developing the platform, taking suggestions for improvements, and providing additional suggestions on ways we can continue to improve our existing platform. The regular communication with our customer success team really makes this value of this product worth the money, time, and effort put in to it's development. The notifications for team members as well as schedulers has also helped us provide real time responses and answers to scheduling related inquiries. I'm looking forward to the additional security benefits we will likely take advantage of with the single sign on option. Cons It's a mixture of something I like, but also struggle with. The level of customization can sometimes be intimidating to learn all of the different scheduling options that you have. It can take some time to fully comprehend the different options and what works best for your organization but the customer service reps are helpful. Switched from [MySchedule](https://www.capterra.com/p/150497/MySchedule-com/) Some of the challenges we faced were the loading times as we would often have to wait 5-10 minutes + to simply log in to the system as the wheel continued to circle waiting to load. The mobile app for MySchedule would allow for quick log in, but the web-based version, which we use for scheduling, was difficult to navigate or even gain access to. Our team would purposefully not close out of the MySchedule tab because it took that long to load sometimes. Some of the other capabilities that led us to change to the new system we are using allow us more customization with viewing individual users schedules, flexibility with overlapping shifts, adjusting shift times in real time even after the shift had started, posting messages on a board that sends push notifications out to the team, allows team members to pick up shifts from the app and request time off or mark their availability to assist with some of the auto scheduling features. Review Source AC Alyssa C. Staffing and Payroll Manager Hospitality Used the software for: 2+ years ### "A Scheduling Platform Worth Your Time!" April 23, 2026 4.0 I have ultimately enjoyed my experience with Humanity. They've always listened to feedback and made changes to their program to make it more user-friendly. This has helped scheduling for 400+ employees regularly, much easier. Pros Humanity Schedule is very user friendly, visually appealing and organized, which is very important for me. I also liked how easy it was to reach out to support and get assistance on any issues I was facing. Cons Humanity Schedule is not optimized for a large company, of which I schedule for, so certain tasks are hard to manage. Review Source Response from TCP Software June 12, 2026 Thank you for your review! We're glad Humanity Schedule has helped simplify scheduling and that our support team has been there when needed. We appreciate your input and are always working to improve the experience for larger teams. ChkC Chetri hema kumari C. HR MANAGER Facilities Services Used the software for: 1-2 years ### "Efficient Scheduling with Room for Improvement" April 23, 2026 5.0 Overall, my experience with Humanity Schedule has been positive. It makes scheduling and shift management simple and efficient, with an easy-to-use interface. Communication features and real-time updates are helpful, though initial setup and the mobile app could be improved. Pros What I liked most about Humanity Schedule is how intuitive and user-friendly it is. The interface makes it easy to create, adjust, and share schedules without confusion, even for first-time users. I also appreciate the flexibility it offers—managing shifts, tracking availability, and handling last-minute changes can all be done quickly. The automated notifications and real-time updates help reduce miscommunication and keep everyone on the same page. Overall, it saves time, improves organization, and makes workforce management much more efficient. Cons What I liked least about Humanity Schedule is that some advanced features can feel a bit limited or unintuitive at times, especially when customizing schedules for more complex needs. The mobile app experience could also be smoother, as it occasionally feels less responsive compared to the desktop version. Additionally, initial setup and navigation through certain settings can take time to fully understand, which may be challenging for new users. Review Source Response from TCP Software June 12, 2026 Thank you for your review! We're glad Humanity Schedule is making scheduling and communication easier for your team. We appreciate your feedback and will continue working to make the experience even better. RL Rocio L. Office Manager Security and Investigations Used the software for: 2+ years ### "Reliable Scheduling Platform with Excellent Support Team" April 28, 2026 4.0 My overall experience with Humanity Schedule has been very positive. It’s an intuitive and user-friendly (for Admins and Employees) platform that makes scheduling and reporting efficient and easy to manage. The system helped streamline day-to-day operations, and their customer support is especially strong. Pros I really liked how easy Humanity Schedule is to use, especially when it came to managing shifts and pulling reports. What stood out most, though, was their customer service! You can quickly connect with someone, and they’ll even hop on a screen share if needed, making resolving issues fast and stress-free. Cons One downside I noticed with Humanity Schedule is that occasionally, certain data fields aren’t available in reports. While you can submit feature requests and they’re open to feedback, it can take time for those updates to be added to their roadmap. Review Source Response from TCP Software May 21, 2026 Thanks for sharing your honest feedback. We’re happy to hear about your positive experience and appreciate the insight into how we can make things even better. VR Verified Reviewer Medical Lab Supervsor III Veterinary Used the software for: Less than 6 months ### "Humanity Review" April 23, 2026 5.0 It has been limited so far but have really enjoyed learning how to better utilize it. I know there are tutorials, but I have been using AI to teach me how to customize for our departmental use. Pros The flexibility to assign multiple job roles and create shift and master templates. The visual heat map that helps us SEE where we are understaffed and/or undertrained. Cons Since it is so flexible, it has a lot of tabs and views and therefor it takes some time to learn and then become proficient. Review Source Response from TCP Software June 12, 2026 Thank you for the great review! Glad AI is working well for you as a resource! TM Tina M. Gig Worker Retail Used the software for: 1-2 years ### "Humanity Schedule " April 24, 2026 4.0 Have not had an issues using Humanity other than getting app installed to phone but once that was done I was very happy with it Pros Scheduling is a breeze and love that we can pick in 1/2 time slots. Nice that we can also change over to our time zone making it easier to relate Cons Had difficulty in beginning of season getting the app downloaded to computer so had access to it all the time Review Source Response from TCP Software May 22, 2026 So glad to hear it's going well! SP Shirley P. Member Support Health, Wellness and Fitness Used the software for: 6-12 months ### "Humanity Schedule" April 25, 2026 5.0 After scheduling my shifts, I'm also able to review my shifts as well in shift planning to review what shifts I choose. Pros What I like the most about Humanity Schedule is that it is user friendly. The schedules are very easy to read. Cons I have never had any issues with Humanity Schedule. Because I've had no issues, I have No Cons to report. Review Source Response from TCP Software May 21, 2026 Thanks for sharing - so glad all is going well! DM Daniel M. Rehabilitation Counselor Staffing and Recruiting Used the software for: 2+ years ### "Second to None" April 23, 2026 5.0 It has been a great tool so far for me as a professional. Whenever I have any issue, I know customer service is there to help. Pros The scheduling is easy and if you need any assistance, customer support is very knowledgeable in resolving your issue in a timely and professional manner. Cons I have not found any features I do not like. This software/program is a great scheduling tool that I suggest others use in scheduling their task. Review Source Response from TCP Software June 12, 2026 Thank you for the great feedback Daniel! CD Chilbert D. Operational Lead Hospital & Health Care Used the software for: 6-12 months ### "Useful and reliable scheduling tool" April 24, 2026 4.0 Overall, a positive experience. Humanity Schedule has helped streamline our scheduling process and improve communication across the team. It’s a dependable tool that saves time and reduces scheduling conflicts. Pros Very useful overall. It makes scheduling, shift management, and team coordination much easier and more organized. Cons The new view can be slow with larger employee groups. Also, assigning open shifts is not very intuitive, as it’s hard to quickly see seniority or who still needs hours. Review Source Response from TCP Software May 21, 2026 Thank you for the great feedback! Please be sure to check with our support team to see if they can help resolve the open shifts issue. MK Mia K. Office Manager Dairy Used the software for: 6-12 months ### "Fairvue Farms Office Manager" April 23, 2026 5.0 Pros How specific you can make employee permissions, for each ranking within the company, they have access to what only what they need to. Time clock, and payroll, are easy to use and make adjustments when needed. Cons Unable to change the "Who's on Now" portion. Would like to modify for employees to see scheduled times, and different departments to only see theirs. Employees do not need to see the shift per department. Review Source Response from TCP Software June 12, 2026 Thank you for the feedback! Will be sure to share your shift time suggestion with our product team. ML Maria L. Phlebotomist Health, Wellness and Fitness Used the software for: 6-12 months ### "Good management " April 23, 2026 5.0 Allow me to know my schedule and hours I can establish communication wirh my coworker and supervisor. Pros I can see my real schedule in current tine and my coworkers schedule At the same time we can plannig any absences. Cons Dont allow to acces in future schedule I dont fond any other disvantage fir this app. Working good Review Source Response from TCP Software June 12, 2026 Thank you for the great review! Glad it is going well for you! EW Erica W. Brand Ambassador Events Services Used the software for: 6-12 months ### "Perfect for ever-changing contract work schedules" April 24, 2026 5.0 Overall the app is simple to navigate through, all the important info to do my work is at my fingertips, and I get helpful notifications both in app and email about upcoming shifts. Pros It was super easy to find my shifts and any updates made to them. I loved seeing all info about my event work right in the app. Info like location, leads/bosses, when and where are lunches were, etc. This changes a lot since I get contracted to work different events, so having it accessible within a few clicks has been great. Cons It would have been nice to have a dedicated field on the shift for bosses' name and numbers just in case. Currently it's up to whoever schedules me to put that in the long list of info for the "training" for a particular event. And whoever schedules my shift varies so they don't always format the info in the same way. Having a dedicated field for my bosses info, especially since it changes with each new event I'm contracted to do, would make my life easier. Review Source Response from TCP Software May 21, 2026 Thanks so much for your feedback! We’re glad to hear what’s working well, and we really appreciate your thoughts on where we can improve. VB Vanessa B. Administrative Assistant Medical Practice Used the software for: 2+ years ### "Both Good and Bad" April 17, 2025 3.0 Seems like the sales reps (they call them something else) change frequently and rarely seem capable of helping with an issue, so I end up using the chat function. Sometimes you get someone that is helpful and sometimes you don't. Pros Employees love the ability to use the App and see their shifts from anywhere. Website is very visual and easy to read. Cons Demos always look easy but never ends up that way when we actually put it into practice. Uploading a schedule rarely works and we end up putting in everything manually, which is tedious and time consuming. Review Source RP Rachelle P. phlebotomist Hospital & Health Care Used the software for: 2+ years ### "My review on Humanity App. " April 23, 2026 5.0 Very easy follow, shows the week/month my schedule. I like that can put my days off there very straight forward its not complicated. Pros It shows how many hours I make for that week, knowing ahead of time what my schedule will be. Also can see my PTO and request them in there. Cons To be honest there isn't any problem with it, very self-explanatory. I like the app the way it is shows everything i need. Review Source Response from TCP Software June 12, 2026 So happy to hear it's going great! Thanks for the review! GA Ghaniyah A. Proctor Education Management Used the software for: 1-2 years ### "My great review " April 26, 2026 5.0 Everything was great overall! It was easy to schedule a shift and it was free so that was great! It also seems like it was pretty safe and also I once had a problem and this guy like a worker immediately supported me and did such a good job at solving my problem like asap even tho it was like the middle of the night, easy to schedule things and payroll was fine, easy to look up my calendar and shifts. Pros I liked how simple it was to use, like when you open it it doesn’t feel overwhelming, it’s very organized and easy to understand and navigate. Cons I didn’t like that sometimes it failed to notify me about shift and sometimes it was late in doing so that was stressful. Review Source Response from TCP Software May 22, 2026 Glad to hear things are going well! VR Verified Reviewer Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "2 yrs of using Humanity TCP" August 8, 2025 4.0 Many of our staff really enjoy using the new electronic system over our previous outdated Excel system. Pros The Humanity and TCP mobile phone app is very user friendly for our hourly staff and our management team. Cons Sometimes the Clock in/out and Take a break/Resume to work feature is unstable and unreliable. For example, I can watch employees' clock in or out, it recognizes it in the moment but then doesn't show them on shift when time to Take a Break. Review Source RS Ridhima S. Customer service agent Airlines/Aviation Used the software for: 6-12 months ### "Humanity best schedule app" April 23, 2026 5.0 Awesome , user friendly quick response and never face any technical glitches for anything customer support is helpful Pros It’s user friendly and customer support is quick and helpful and more over is quick and very easy to access Cons Sometimes face issues while trading shift on the app but over experience is good. Review Source Response from TCP Software June 12, 2026 Happy to hear all is going well! Thank you for your review! AB Annu B. Payroll Specialist Security and Investigations Used the software for: 1-2 years ### "Overtime Calculation" April 8, 2025 5.0 Overall, I was impressed with the level of customer service and the dedication of the reps. They always followed up to see how else can they further assist. Pros I liked how you can create multiple accounts to accommodate different provincial legislation requirements. ie. Overtime calculation Cons We could not add additional premium, calculation, but were able to add work units (manual entry). Review Source GN Guy N. SP Education Management Used the software for: 1-2 years ### "More information " April 3, 2025 2.0 As a schedule it works great until a shift is added or changed. Pros Not much, I'm upset because of the lack of identifing information for a change to schedule. Cons When a text states your manager made an addition to my schedule, it doesn't give me any identifing information so I have to manually check a few months to find the change. Simply add the date of the activity so I can review the correct one. Review Source KR Kim R. Product Support Accounting Used the software for: 1-2 years ### "Very easy to use" April 5, 2025 5.0 I enjoy the app whenever I make changes in the app I can see it whether it is on my phone or on my computer. Pros I like the ability to manage my schedule on the go with the app on my phone. If I need to change anything, I can manage it from the app. Cons I don't like that it looks like you are late but we aren't using the app to clock in. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.