# Humanity Schedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Humanity Schedule the right Scheduling solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248404/Humanity/reviews --- Humanity Schedule 4.3 (379) [View alternatives](https://www.capterra.com/p/248404/Humanity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Reviews of Humanity Schedule Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews EQ Ernesto Q Office ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “It also allows for different viewing filters and is highly customizable in terms of shift lengths, color coding, tags, and other visibility features.“ April 23, 2026 SQ Sam Q Integration EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It could use some improvement to the filtering options to allow to input date range which makes it easier than going to reports which is very frustrating when you want to get the whole picture for specific dates range.“ April 23, 2026 AW Austin W Pharmacy ManagerPharmaceuticals, 201 - 500 employeesUsed the software for: More than 2 years. “The notifications for team members as well as schedulers has also helped us provide real time responses and answers to scheduling related inquiries.“ October 22, 2025 MR Mary R Customer Service ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Problem with printing schedule in "Employee View" - printing works in "Position View" In the "Employee View", the days are not Sunday to Saturday, but Saturday to Sunday.“ April 24, 2026 RL Rocio L Office ManagerSecurity and Investigations, 11 - 50 employeesUsed the software for: More than 2 years. “You can quickly connect with someone, and they’ll even hop on a screen share if needed, making resolving issues fast and stress-free.“ April 28, 2026 EQ Ernesto Q Office ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Initially, we attempted to generate shifts based on the specialists’ availability, but this proved to be very confusing, and we were never able to successfully automate that part of the system.“ April 23, 2026 GE Ghita E Proctor at the student accomodations centerFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years. “I’ve been using it for about a year now, and it has made managing shifts, checking schedules, and staying organized much easier.“ April 24, 2026 AC Alyssa C Staffing and Payroll ManagerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Humanity Schedule is not optimized for a large company, of which I schedule for, so certain tasks are hard to manage.“ April 23, 2026 ## Showing most helpful reviews Showing 1-25 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nour A. Personnel and Payroll coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Thank you Humanity!" April 6, 2025 4.0 My overall experience can be translated into a rated at 9/10 Pros The easy communication of humanity support when needed for any clarification or help. Cons I've dealt with 4 different types of schedules that humanity accepts because every 2 Months it doesn't accept the format I used for the previous Month..which is very hectic to be honest. I don't know what is the actual issue with it..but the humanity support team never disappointed or failed to help greatly. Also because there is no bulk selection for deletion of staff/locations for example Review Source AC Alyssa C. Staffing and Payroll Manager Hospitality Used the software for: 2+ years ### "A Scheduling Platform Worth Your Time!" April 23, 2026 4.0 I have ultimately enjoyed my experience with Humanity. They've always listened to feedback and made changes to their program to make it more user-friendly. This has helped scheduling for 400+ employees regularly, much easier. Pros Humanity Schedule is very user friendly, visually appealing and organized, which is very important for me. I also liked how easy it was to reach out to support and get assistance on any issues I was facing. Cons Humanity Schedule is not optimized for a large company, of which I schedule for, so certain tasks are hard to manage. Review Source Response from TCP Software June 12, 2026 Thank you for your review! We're glad Humanity Schedule has helped simplify scheduling and that our support team has been there when needed. We appreciate your input and are always working to improve the experience for larger teams. TB Tina B. Unit Coordinator Medical Practice Used the software for: Less than 6 months ### "My thoughts" April 23, 2026 3.0 Pros I like that there is an icon for open shifts on the dashboard for easy viewing. Easy access to my schedule and team schedule. Cons all the names are alphabetical by first name not last. Have to keep resetting to my hospital only. keep getting messages from other hospitals even though i am not a shared employee. Can't delete messages on the dashboard had to remove the whole widget. month view of my schedule is in a week line format instead of calendar month style. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) company did as it works with ADP timecards Review Source Response from TCP Software June 12, 2026 Thank you for your feedback! We appreciate your comments and we’ll share them with our team. Our support team is always available as well if you need help or want to troubleshoot any of these issues. GE Ghita E. Proctor at the student accomodations center Facilities Services Used the software for: 1-2 years ### "Reliable and Convenient Scheduling Tool" April 24, 2026 4.0 My overall experience with Humanity Schedule has been very positive. I have been using it for about a year, and it has been a reliable and practical tool for managing my work schedule. It makes it easy to check shifts, stay organized, and keep track of updates. Overall, it has made scheduling much more convenient and efficient. Pros What I liked most about Humanity Schedule is how practical and user-friendly it is. I’ve been using it for about a year now, and it has made managing shifts, checking schedules, and staying organized much easier. It’s simple, efficient, and very convenient for day-to-day work. Cons What I liked least is that it can be inconvenient when managing multiple accounts, since you can’t easily view the different schedules in one place. Having to switch between accounts to check each schedule can be time-consuming. Review Source Response from TCP Software May 21, 2026 Glad to hear it is going well! I'll be sure to pass along your con to our product team. RL Rocio L. Office Manager Security and Investigations Used the software for: 2+ years ### "Reliable Scheduling Platform with Excellent Support Team" April 28, 2026 4.0 My overall experience with Humanity Schedule has been very positive. It’s an intuitive and user-friendly (for Admins and Employees) platform that makes scheduling and reporting efficient and easy to manage. The system helped streamline day-to-day operations, and their customer support is especially strong. Pros I really liked how easy Humanity Schedule is to use, especially when it came to managing shifts and pulling reports. What stood out most, though, was their customer service! You can quickly connect with someone, and they’ll even hop on a screen share if needed, making resolving issues fast and stress-free. Cons One downside I noticed with Humanity Schedule is that occasionally, certain data fields aren’t available in reports. While you can submit feature requests and they’re open to feedback, it can take time for those updates to be added to their roadmap. Review Source Response from TCP Software May 21, 2026 Thanks for sharing your honest feedback. We’re happy to hear about your positive experience and appreciate the insight into how we can make things even better. ChkC Chetri hema kumari C. HR MANAGER Facilities Services Used the software for: 1-2 years ### "Efficient Scheduling with Room for Improvement" April 23, 2026 5.0 Overall, my experience with Humanity Schedule has been positive. It makes scheduling and shift management simple and efficient, with an easy-to-use interface. Communication features and real-time updates are helpful, though initial setup and the mobile app could be improved. Pros What I liked most about Humanity Schedule is how intuitive and user-friendly it is. The interface makes it easy to create, adjust, and share schedules without confusion, even for first-time users. I also appreciate the flexibility it offers—managing shifts, tracking availability, and handling last-minute changes can all be done quickly. The automated notifications and real-time updates help reduce miscommunication and keep everyone on the same page. Overall, it saves time, improves organization, and makes workforce management much more efficient. Cons What I liked least about Humanity Schedule is that some advanced features can feel a bit limited or unintuitive at times, especially when customizing schedules for more complex needs. The mobile app experience could also be smoother, as it occasionally feels less responsive compared to the desktop version. Additionally, initial setup and navigation through certain settings can take time to fully understand, which may be challenging for new users. Review Source Response from TCP Software June 12, 2026 Thank you for your review! We're glad Humanity Schedule is making scheduling and communication easier for your team. We appreciate your feedback and will continue working to make the experience even better. VL Valérie L. Lead Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Great scheduling software " April 23, 2026 5.0 Overall, my experience with Humanity Schedule has been positive. It is a reliable tool for complex scheduling needs, especially for large, multi-location teams. While there are some limitations, the strong support and usability outweigh the drawbacks. Pros Humanity Schedule is highly effective for managing large teams across multiple locations. The platform is intuitive, and the support team is consistently responsive and helpful, which makes resolving issues quick and efficient. Cons One limitation is that the overnight shift designation cannot be customized to align with our specific operational needs, which reduces flexibility when managing schedules that extend across different time periods. Review Source Response from TCP Software June 12, 2026 Thank you for the review! We're glad Humanity Schedule has been a reliable solution for your team and that support has been helpful. Appreciate the feedback on shift customization and will share with our product team. SL Steven L. Staffing Coordinator Hospitality Used the software for: 6-12 months ### "A new coordinator's reaction to Humanity" April 24, 2026 4.0 New staff find the activation, information in notes, use of the availability page and location finder easy to use and update as needed. This gives all our casual staff the flexibility to source work from several companies and for me as coordinator to know who is available at any given time. Overall, very pleased with performance and support. Pros Humanity is an easy-to-use app for our company of 300+ staff. I moved from BOH to staffing coordinator and found the transition along with customer support, amazing. The scheduling and payroll aspects are straightforward and easy to adjust when needed. Cons As I'm away from the office a lot, I found not being able to see acknowledgement of shift on the phone app difficult to conduct staffing allocation. This was mentioned to TCP Humanity and was immediately rectified. The locating of remote sites in the app is very frustrating as you have to scroll through the pages to get to the site required. If this had a Filter Location tab, as it does in the Primary site location, this would make access infinitely easier to use. Review Source Response from TCP Software May 21, 2026 Happy to hear how well Humanity Schedule is going for you! I will be sure to pass along your filter location suggestion to our product team. Thanks Steven! SB Samantha B. PSR II Health, Wellness and Fitness Used the software for: 1-2 years ### "Humanity Schedule Review" April 23, 2026 4.0 Overall, I would say that so far I have had a positive experience with Humanity Schedule. When my company starts using it for more things I will be excited to see how it well it works! Pros As a traveler I really appreciate how I can click on a scheduled day and it tells me where I am for the day and it will also open maps for me on my phone so I can get instant directions! I also appreciate that I can see where some of my coworkers are working that day, this makes it easier to get questions answered in a timely manner. Cons I don't currently have any cons with Humanity Schedule. The website makes everything easier to see but I prefer the app because it is faster and right at my finger tips. The only thing that I would want to change is to have a way to communicate with my coworkers on the app. Review Source Response from TCP Software June 12, 2026 Thank you for the great review Samantha! VR Verified Reviewer Medical Lab Supervsor III Veterinary Used the software for: Less than 6 months ### "Humanity Review" April 23, 2026 5.0 It has been limited so far but have really enjoyed learning how to better utilize it. I know there are tutorials, but I have been using AI to teach me how to customize for our departmental use. Pros The flexibility to assign multiple job roles and create shift and master templates. The visual heat map that helps us SEE where we are understaffed and/or undertrained. Cons Since it is so flexible, it has a lot of tabs and views and therefor it takes some time to learn and then become proficient. Review Source Response from TCP Software June 12, 2026 Thank you for the great review! Glad AI is working well for you as a resource! MM Miguel M. Workforce Manager Government Administration Used the software for: 2+ years ### "Humanity Scheduling" October 16, 2025 5.0 Overall humanity has made a lot of improvements in our scheduling process. It has reduced our costs by only scheduling people at the right time of the day and without excess staffing. Pros I primarily use Humanity for scheduling and forecasting and what's great about this is they have simplified the forecasting process making it a lot easier to schedule interpreters with efficiency. Also in comparison to other softwares, the pricing for Humanity is a lot cheaper than others. Cons The view for over and under is a little harder to interpret at first while the older version was easier to interpret due to the simpler view Alternatives considered [NICE Workforce Management](https://www.capterra.com/p/211852/NICE-Workforce-Management/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/) Reason for choosing Humanity Schedule Humanity scheduling and processing was a lot better compared to BrightHR while Nice was way too expensive for our companyh Review Source OE Omar E. Workforce Specialist Consumer Services Used the software for: 2+ years ### "Humanity, scheduling is simple!" April 3, 2025 5.0 I think it's a great experience. I love the way I can manage reports. Pros It's simple and easy to use. It adjusts appropriately to the changes I need to make regarding schedules and projects. Cons Sometimes Shift planning section crashed, most likely when adding a new schedule. Alternatives considered [Zoho Shifts](https://www.capterra.com/p/10005663/Zoho-Shifts/) Reason for choosing Humanity Schedule The Humanity app is more complete. It allows me to have better reports to evaluate the behavior of my employees' attendance. Review Source CR Connie R. Supervisor Hospital & Health Care Used the software for: 1-2 years ### "Just my thoughts" April 17, 2025 3.0 Sometimes a struggle. Schedules disappear. On payroll and confirm time sheets is too many steps, entering mileage is a struggle for all staff. Pros The message wall is a nice feature. I also like that staff can pick up shifts through the app. Cons The process of confirming time sheets, just too many steps to get things actualized. Switched from [CareCloud](https://www.capterra.com/p/113010/CareCloud/) Needed an updated scheduling app. Cost effective. Review Source LB Lauren B. Pharmacy Manager Hospital & Health Care Used the software for: 2+ years ### "Humanity Review" October 16, 2025 5.0 Overall, my experience with Humanity is really positive. It makes scheduling easier and I am a visual person and the layout is really helpful and visually appealing. I also love how you can set a skill in certain employee profiles which helps you separate out your different categories of workers. Lastly, the help function always helps me when I have questions. Pros I like the user friendly aspects of the scheduling. Specifically, I like how you can create a shift and it automatically makes it a different color depending on the shift. I also like how you can set the shift to repeat certain dats of the week between certain dates. Really helpful and visually appealing. Cons Sometimes there is so much going on it is slow to load or see all on one screen. It is also a little hard to figure out the screens you need at times. However, the help function has always helped me when I wasn't sure about how to navigate something. Review Source AM Alan M. Security Agent Security and Investigations Used the software for: 6-12 months ### "Great app!!" October 14, 2025 5.0 Fantastic. I had a few questions in to support which were handled very quickly. If fact they followed up with me a day or 2 later to see if I had additional issues. Customer support is great. Pros I can view open shifts against my own upcoming shifts to determine which ones I can take. I can view my coworkers duty times as well. We work as a team understanding that when life happens we can quickly look in to the app and see who may benablento cover a shift. Planning out my time and various responsibikities in life is very important to me. Once I learned it it has been great and easy to navigate. Cons I would have appreciated a video training on the usenof the app. Having that would have helped me early on rather than asking other team members or support questions. Review Source CD Chilbert D. Operational Lead Hospital & Health Care Used the software for: 6-12 months ### "Useful and reliable scheduling tool" April 24, 2026 4.0 Overall, a positive experience. Humanity Schedule has helped streamline our scheduling process and improve communication across the team. It’s a dependable tool that saves time and reduces scheduling conflicts. Pros Very useful overall. It makes scheduling, shift management, and team coordination much easier and more organized. Cons The new view can be slow with larger employee groups. Also, assigning open shifts is not very intuitive, as it’s hard to quickly see seniority or who still needs hours. Review Source Response from TCP Software May 21, 2026 Thank you for the great feedback! Please be sure to check with our support team to see if they can help resolve the open shifts issue. LK Lori K. care giver Hospital & Health Care Used the software for: 6-12 months ### "Clear and concise!" April 27, 2026 5.0 The info is easy to read and easy to get to my schedule.The only thing I would like and don't see is what other staff I will be working with. Pros That it's data is clear and easy to move around the pages of content.The reminders about when my next scheduled shift is was very helpful. Cons I haven't found anything yet.I think you have really thought about us and what we would want and need as far as our scheduling goes. Review Source Response from TCP Software May 21, 2026 Happy to hear it is going well for you! Please be sure to check in with our support team to see if they can help you with the viewing of staff on your shifts. MK Mia K. Office Manager Dairy Used the software for: 6-12 months ### "Fairvue Farms Office Manager" April 23, 2026 5.0 Pros How specific you can make employee permissions, for each ranking within the company, they have access to what only what they need to. Time clock, and payroll, are easy to use and make adjustments when needed. Cons Unable to change the "Who's on Now" portion. Would like to modify for employees to see scheduled times, and different departments to only see theirs. Employees do not need to see the shift per department. Review Source Response from TCP Software June 12, 2026 Thank you for the feedback! Will be sure to share your shift time suggestion with our product team. JP Jennifer P. Direct Support Professional Hospital & Health Care Used the software for: 6-12 months ### "Efficient Application " April 23, 2026 5.0 My overall experience is that the application works well and is very efficient. The application is very simple and convenient. Pros The security features and the easy use of scheduling. I really like how management can see requests instantly. Cons There are no cons all the features work well for me. The application is very simple and resourceful to use. Review Source Response from TCP Software June 12, 2026 Thank you for the great review Jennifer! SB Samuel B. Phlebotomist Medical Practice Used the software for: 6-12 months ### "Quick and Convenient" April 23, 2026 5.0 My experience has a been great no hangups. Love using Humanity for my day to day use at work and how simple it makes things. Pros it's very convenient and beginner user friendly. I can easily navigate the interface. no hard issues Cons sometimes the app will glitch and you have to reboot it or wait until the bug is sorted out manually Review Source Response from TCP Software June 12, 2026 Thank you for the great review Samuel! I will share the app glitch with our engineering team. JB JonPaulette B. Residence Manager Individual & Family Services Used the software for: 2+ years ### "For the Love of Humanity" April 4, 2025 4.0 I think Humanity is a great program and enjoy working with it. other than the glitch issues once in a while it has been a pleasure to use. Pros Its flexibility in areas to personalize based off what the agency needs are. it is user friendly and easy to navigate. I also really like the chat option to assist with any issues and they are always resolved within minutes. Cons That it glitches often. this makes it hard to keep track of an accurate schedule when shifts/staff assigned to shifts go missing. Review Source MR Mary R. Customer Service Manager Retail Used the software for: 1-2 years ### "Humanity Review" April 24, 2026 4.0 Overall, it's a good product. Reported the glitch with printing and thought is was fixed, but still have problems. Pros The product is simple and efficient. I appreciate the alerts for PTO so I don't have to track PTO. Moving shifts around is simple and easy. Cons Problem with printing schedule in "Employee View" - printing works in "Position View" In the "Employee View", the days are not Sunday to Saturday, but Saturday to Sunday. Review Source Response from TCP Software May 22, 2026 Thanks for the feedback Mary! Please check back in with our Support Team to resolve your printing view. SC Sally C. Assistant Commissioner Government Administration Used the software for: 6-12 months ### "Scheduling made easy" October 24, 2025 4.0 Overall my experience with Humanity has been positive. The team that is assisting with my configuration and implementation is very knowledgeable and professional. Pros Humanity is relatively easy to navigate. Once set up, it makes creating schedules a simple process. Some of the great features include alerts when there are conflicts and the ability to generate and print PDFs of the schedules. Humanity offers many of the features of modern SaaS applications (i.e., SSO integration, geo-tracking, mobile app, etc.). Cons I wish the online training and support resources were more robust. There is also a lot of configurations required to get the platform setup initially. The training provided by the implementation team could also be better. If I'd known in advanced, I would have purchased more hours to cover more comprehensive live training sessions. Review Source KL Karen L. Standardized Patient Education Management Used the software for: Less than 6 months ### "Fantastic app" October 14, 2025 5.0 The scheduling, shift management, training, and reminders/notifications make it easy to find what I'm looking for whether it be training materials or promptness of scheduling. Pros All my tasks and appointments are easily available for a holistic view of my day, week, and month. Mobile app is as user-friendly as the desktop version so that I can manage my schedules on the go. The additional features, ie, shift notifications, and time-off management are very helpful. Cons I wish that it would sync with my IOS calendar to make it easier for me to make sure I don't have any conflicts. Review Source AH Asia H. Residence Manager Mental Health Care Used the software for: 6-12 months ### "Great system to use for managing employee" April 3, 2025 5.0 I really like humanity and fell this is a great app Pros I like that Humanity helps management when staff tries to pick up shifts and there is a conflict. Helps per diem staff to not double book themselves leaving a house short Cons I don't like that when staff tries to pick up doubles it will not let them pick to the time they come in. Often leaving what looks like an hour gap on humanity Review Source Similar Products Featured ## Related categories [Nurse Scheduling](https://www.capterra.com/nurse-scheduling-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.