# Humanity Schedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Humanity Schedule the right Employee Scheduling solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248404/Humanity/reviews --- Humanity Schedule 4.3 (379) [View alternatives](https://www.capterra.com/p/248404/Humanity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Reviews of Humanity Schedule Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews EQ Ernesto Q Office ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “It also allows for different viewing filters and is highly customizable in terms of shift lengths, color coding, tags, and other visibility features.“ April 23, 2026 SQ Sam Q Integration EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It could use some improvement to the filtering options to allow to input date range which makes it easier than going to reports which is very frustrating when you want to get the whole picture for specific dates range.“ April 23, 2026 AW Austin W Pharmacy ManagerPharmaceuticals, 201 - 500 employeesUsed the software for: More than 2 years. “The notifications for team members as well as schedulers has also helped us provide real time responses and answers to scheduling related inquiries.“ October 22, 2025 MR Mary R Customer Service ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Problem with printing schedule in "Employee View" - printing works in "Position View" In the "Employee View", the days are not Sunday to Saturday, but Saturday to Sunday.“ April 24, 2026 GE Ghita E Proctor at the student accomodations centerFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years. “I’ve been using it for about a year now, and it has made managing shifts, checking schedules, and staying organized much easier.“ April 24, 2026 EQ Ernesto Q Office ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Initially, we attempted to generate shifts based on the specialists’ availability, but this proved to be very confusing, and we were never able to successfully automate that part of the system.“ April 23, 2026 KL Karen L Standardized PatientEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “The scheduling, shift management, training, and reminders/notifications make it easy to find what I'm looking for whether it be training materials or promptness of scheduling.“ October 14, 2025 AC Alyssa C Staffing and Payroll ManagerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Humanity Schedule is not optimized for a large company, of which I schedule for, so certain tasks are hard to manage.“ April 23, 2026 ## Showing most helpful reviews Showing 1-25 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nour A. Personnel and Payroll coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Thank you Humanity!" April 6, 2025 4.0 My overall experience can be translated into a rated at 9/10 Pros The easy communication of humanity support when needed for any clarification or help. Cons I've dealt with 4 different types of schedules that humanity accepts because every 2 Months it doesn't accept the format I used for the previous Month..which is very hectic to be honest. I don't know what is the actual issue with it..but the humanity support team never disappointed or failed to help greatly. Also because there is no bulk selection for deletion of staff/locations for example Review Source LB Lori B. Pharmacy supervisor Hospital & Health Care Used the software for: Less than 6 months ### "Overall great product" April 23, 2026 5.0 It's been a challenge changing from Staffready just due to certain features being more easily viewed Pros The visibility to all impacted by the schedule changes and the ability to modify notifications with changes. Text updates are great! Cons I would love to see the time off requests timestamped and prioritized more easily on the screen for all to see who requested off first come first serve. This is how we grant time off. Switched from [Staffbase](https://www.capterra.com/p/141371/Eyo-EmployeeApp/) Needed a better product that was more easily accessible for on-the-go Team mates Review Source TB Tina B. Unit Coordinator Medical Practice Used the software for: Less than 6 months ### "My thoughts" April 23, 2026 3.0 Pros I like that there is an icon for open shifts on the dashboard for easy viewing. Easy access to my schedule and team schedule. Cons all the names are alphabetical by first name not last. Have to keep resetting to my hospital only. keep getting messages from other hospitals even though i am not a shared employee. Can't delete messages on the dashboard had to remove the whole widget. month view of my schedule is in a week line format instead of calendar month style. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) company did as it works with ADP timecards Review Source VR Verified Reviewer NOC Supervisor Information Technology and Services Used the software for: 1-2 years ### "A++++ If you are looking for scheduling and payroll software, this is IT!" January 6, 2026 5.0 Extremely happy. They helped us get everything setup; it is a breeze to maintain. They are extremely customer focused and the product is the best I have ever used. Pros This is exactly what we were looking for scheduling management, and it suits our needs perfectly. It's easy to navigate, it's easy to do shift management, the customer service is amazing (they are always there and always having a solution to any issue or questions to any answers). The value for money is amazing. We were paying twice as much for a competitor software that only did a fraction of what Humanity can do! Cons We have so many shifts, it would be nice to have that option to create as many different shifts as possible. As a workaround, we use each shift as a location and works flawlessly (which is why I am still giving 5 stars!). Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Did not work for us and did not have the features we were looking for to successfully operate our teams. It was also twice as expensive. We are all happy we switched to Humanity! Review Source AC Alyssa C. Staffing and Payroll Manager Hospitality Used the software for: 2+ years ### "A Scheduling Platform Worth Your Time!" April 23, 2026 4.0 I have ultimately enjoyed my experience with Humanity. They've always listened to feedback and made changes to their program to make it more user-friendly. This has helped scheduling for 400+ employees regularly, much easier. Pros Humanity Schedule is very user friendly, visually appealing and organized, which is very important for me. I also liked how easy it was to reach out to support and get assistance on any issues I was facing. Cons Humanity Schedule is not optimized for a large company, of which I schedule for, so certain tasks are hard to manage. Review Source ChkC Chetri hema kumari C. HR MANAGER Facilities Services Used the software for: 1-2 years ### "Efficient Scheduling with Room for Improvement" April 23, 2026 5.0 Overall, my experience with Humanity Schedule has been positive. It makes scheduling and shift management simple and efficient, with an easy-to-use interface. Communication features and real-time updates are helpful, though initial setup and the mobile app could be improved. Pros What I liked most about Humanity Schedule is how intuitive and user-friendly it is. The interface makes it easy to create, adjust, and share schedules without confusion, even for first-time users. I also appreciate the flexibility it offers—managing shifts, tracking availability, and handling last-minute changes can all be done quickly. The automated notifications and real-time updates help reduce miscommunication and keep everyone on the same page. Overall, it saves time, improves organization, and makes workforce management much more efficient. Cons What I liked least about Humanity Schedule is that some advanced features can feel a bit limited or unintuitive at times, especially when customizing schedules for more complex needs. The mobile app experience could also be smoother, as it occasionally feels less responsive compared to the desktop version. Additionally, initial setup and navigation through certain settings can take time to fully understand, which may be challenging for new users. Review Source RL Rocio L. Office Manager Security and Investigations Used the software for: 2+ years ### "Reliable Scheduling Platform with Excellent Support Team" April 28, 2026 4.0 My overall experience with Humanity Schedule has been very positive. It’s an intuitive and user-friendly (for Admins and Employees) platform that makes scheduling and reporting efficient and easy to manage. The system helped streamline day-to-day operations, and their customer support is especially strong. Pros I really liked how easy Humanity Schedule is to use, especially when it came to managing shifts and pulling reports. What stood out most, though, was their customer service! You can quickly connect with someone, and they’ll even hop on a screen share if needed, making resolving issues fast and stress-free. Cons One downside I noticed with Humanity Schedule is that occasionally, certain data fields aren’t available in reports. While you can submit feature requests and they’re open to feedback, it can take time for those updates to be added to their roadmap. Review Source VL Valérie L. Lead Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Great scheduling software " April 23, 2026 5.0 Overall, my experience with Humanity Schedule has been positive. It is a reliable tool for complex scheduling needs, especially for large, multi-location teams. While there are some limitations, the strong support and usability outweigh the drawbacks. Pros Humanity Schedule is highly effective for managing large teams across multiple locations. The platform is intuitive, and the support team is consistently responsive and helpful, which makes resolving issues quick and efficient. Cons One limitation is that the overnight shift designation cannot be customized to align with our specific operational needs, which reduces flexibility when managing schedules that extend across different time periods. Review Source SB Samantha B. PSR II Health, Wellness and Fitness Used the software for: 1-2 years ### "Humanity Schedule Review" April 23, 2026 4.0 Overall, I would say that so far I have had a positive experience with Humanity Schedule. When my company starts using it for more things I will be excited to see how it well it works! Pros As a traveler I really appreciate how I can click on a scheduled day and it tells me where I am for the day and it will also open maps for me on my phone so I can get instant directions! I also appreciate that I can see where some of my coworkers are working that day, this makes it easier to get questions answered in a timely manner. Cons I don't currently have any cons with Humanity Schedule. The website makes everything easier to see but I prefer the app because it is faster and right at my finger tips. The only thing that I would want to change is to have a way to communicate with my coworkers on the app. Review Source MV Miguel V. Manager of People and Culture Food & Beverages Used the software for: 1-2 years ### "LA Chefs Review" April 23, 2026 4.0 Overall, the experience was great especially with our current organizational needs and operations. It really is a great scheduling tool and has a lot useful features. Pros Scheduling, payroll, and shift management. These features really help us a lot in managing the schedules of more than 50 employees assigned in different locations. Cons Not being able to tag a different employee with a different role in the same shift. For example 7am-3pm, 3 employees both in the same location where one is a supervisor and 2 are servers. Review Source MM Miguel M. Workforce Manager Government Administration Used the software for: 2+ years ### "Humanity Scheduling" October 16, 2025 5.0 Overall humanity has made a lot of improvements in our scheduling process. It has reduced our costs by only scheduling people at the right time of the day and without excess staffing. Pros I primarily use Humanity for scheduling and forecasting and what's great about this is they have simplified the forecasting process making it a lot easier to schedule interpreters with efficiency. Also in comparison to other softwares, the pricing for Humanity is a lot cheaper than others. Cons The view for over and under is a little harder to interpret at first while the older version was easier to interpret due to the simpler view Alternatives considered [NICE Workforce Management](https://www.capterra.com/p/211852/NICE-Workforce-Management/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/) Reason for choosing Humanity Schedule Humanity scheduling and processing was a lot better compared to BrightHR while Nice was way too expensive for our companyh Review Source OE Omar E. Workforce Specialist Consumer Services Used the software for: 2+ years ### "Humanity, scheduling is simple!" April 3, 2025 5.0 I think it's a great experience. I love the way I can manage reports. Pros It's simple and easy to use. It adjusts appropriately to the changes I need to make regarding schedules and projects. Cons Sometimes Shift planning section crashed, most likely when adding a new schedule. Alternatives considered [Zoho Shifts](https://www.capterra.com/p/10005663/Zoho-Shifts/) Reason for choosing Humanity Schedule The Humanity app is more complete. It allows me to have better reports to evaluate the behavior of my employees' attendance. Review Source AM Alan M. Security Agent Security and Investigations Used the software for: 6-12 months ### "Great app!!" October 14, 2025 5.0 Fantastic. I had a few questions in to support which were handled very quickly. If fact they followed up with me a day or 2 later to see if I had additional issues. Customer support is great. Pros I can view open shifts against my own upcoming shifts to determine which ones I can take. I can view my coworkers duty times as well. We work as a team understanding that when life happens we can quickly look in to the app and see who may benablento cover a shift. Planning out my time and various responsibikities in life is very important to me. Once I learned it it has been great and easy to navigate. Cons I would have appreciated a video training on the usenof the app. Having that would have helped me early on rather than asking other team members or support questions. Review Source SA Sandra A. Director of People Operations Hospital & Health Care Used the software for: 6-12 months ### "Humanity Schedule" April 27, 2026 5.0 My overall experience with the Humanity app has been positive. The scheduling system is extremely easy to use, which makes checking, managing, and adjusting my shifts simple and stress‑free. The layout feels intuitive, and it doesn’t take long to find what I need. The only downside is that the app can be a bit slow at times, which interrupts the otherwise smooth experience. Overall, it’s a helpful tool that makes staying on top of my schedule much easier. Pros “What I like most about Humanity is how easy the schedule is to use. Everything is clear, quick to navigate, and makes managing my shifts stress‑free." Cons I have no cons about the app. Overall I have been able to navigate through the pages and figure out how things work Review Source JB JonPaulette B. Residence Manager Individual & Family Services Used the software for: 2+ years ### "For the Love of Humanity" April 4, 2025 4.0 I think Humanity is a great program and enjoy working with it. other than the glitch issues once in a while it has been a pleasure to use. Pros Its flexibility in areas to personalize based off what the agency needs are. it is user friendly and easy to navigate. I also really like the chat option to assist with any issues and they are always resolved within minutes. Cons That it glitches often. this makes it hard to keep track of an accurate schedule when shifts/staff assigned to shifts go missing. Review Source KM Kelly M. Vet Tech Veterinary Used the software for: 1-2 years ### "Scheduling at a Quick Glance" January 2, 2026 4.0 Pros Viewing my schedule and the schedule of others in the hospital was helpful to plan out the day. Having an app to quickly pull in up on my phone was convenient on the go Cons It would sometimes freeze up and glitch. This only occurred on the app when I was using it, so it may be fine with desktop Review Source AB Annu B. Payroll Specialist Security and Investigations Used the software for: 1-2 years ### "Overtime Calculation" April 8, 2025 5.0 Overall, I was impressed with the level of customer service and the dedication of the reps. They always followed up to see how else can they further assist. Pros I liked how you can create multiple accounts to accommodate different provincial legislation requirements. ie. Overtime calculation Cons We could not add additional premium, calculation, but were able to add work units (manual entry). Review Source LK Lori K. care giver Hospital & Health Care Used the software for: 6-12 months ### "Clear and concise!" April 27, 2026 5.0 The info is easy to read and easy to get to my schedule.The only thing I would like and don't see is what other staff I will be working with. Pros That it's data is clear and easy to move around the pages of content.The reminders about when my next scheduled shift is was very helpful. Cons I haven't found anything yet.I think you have really thought about us and what we would want and need as far as our scheduling goes. Review Source ML Maria L. Phlebotomist Health, Wellness and Fitness Used the software for: 6-12 months ### "Good management " April 23, 2026 5.0 Allow me to know my schedule and hours I can establish communication wirh my coworker and supervisor. Pros I can see my real schedule in current tine and my coworkers schedule At the same time we can plannig any absences. Cons Dont allow to acces in future schedule I dont fond any other disvantage fir this app. Working good Review Source AA Amr A. IT and QA specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "Efficient Scheduling with Reliable Support" April 25, 2026 5.0 Overall, a reliable and efficient platform that supports daily operations effectively. reduce manual effort, and improve overall team coordination Pros easy to use for scheduling and makes managing shifts simple. Their customer support is quick and helpful. Cons The training module needs more work to fully meet user expectations and support effective onboarding. Review Source KL Karen L. Standardized Patient Education Management Used the software for: Less than 6 months ### "Fantastic app" October 14, 2025 5.0 The scheduling, shift management, training, and reminders/notifications make it easy to find what I'm looking for whether it be training materials or promptness of scheduling. Pros All my tasks and appointments are easily available for a holistic view of my day, week, and month. Mobile app is as user-friendly as the desktop version so that I can manage my schedules on the go. The additional features, ie, shift notifications, and time-off management are very helpful. Cons I wish that it would sync with my IOS calendar to make it easier for me to make sure I don't have any conflicts. Review Source AJ ANTHONY J. Wastewater Government Relations Used the software for: 1-2 years ### "If You're Not Using Humanity, You're Doing It Wrong!" April 17, 2025 5.0 My overall experience with Humanity has been hugely positive—it's truly the best product I've used in over 30 years as a supervisor; I just wish there were an option to copy and paste the names of on-call staff for the entire year! Pros What I absolutely love about Humanity is how easy the product is to use, but what really stands out to me is the exceptional customer service—especially the support available directly through Teams! Cons What I like least about Humanity is that it’s not very beginner-friendly, though I do think some of the challenge came from my company not providing enough training before rolling it out to the staff. Review Source GA Ghaniyah A. Proctor Education Management Used the software for: 1-2 years ### "My great review " April 26, 2026 5.0 Everything was great overall! It was easy to schedule a shift and it was free so that was great! It also seems like it was pretty safe and also I once had a problem and this guy like a worker immediately supported me and did such a good job at solving my problem like asap even tho it was like the middle of the night, easy to schedule things and payroll was fine, easy to look up my calendar and shifts. Pros I liked how simple it was to use, like when you open it it doesn’t feel overwhelming, it’s very organized and easy to understand and navigate. Cons I didn’t like that sometimes it failed to notify me about shift and sometimes it was late in doing so that was stressful. Review Source KR Kim R. Product Support Accounting Used the software for: 1-2 years ### "Very easy to use" April 5, 2025 5.0 I enjoy the app whenever I make changes in the app I can see it whether it is on my phone or on my computer. Pros I like the ability to manage my schedule on the go with the app on my phone. If I need to change anything, I can manage it from the app. Cons I don't like that it looks like you are late but we aren't using the app to clock in. Review Source NW Natalie W. Ops Manager Events Services Used the software for: 1-2 years ### "Simple to use platform " March 14, 2025 3.0 A good platform for multiple uses of HR that easily assessable Pros Easy way to communicate to the team in an easy to use system Cons Linked shifts can easily be deleted or changed Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.