# Page 2 | Humanity Schedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Humanity Schedule the right Employee Scheduling solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248404/Humanity/reviews --- Humanity Schedule 4.3 (379) [View alternatives](https://www.capterra.com/p/248404/Humanity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 2 - Reviews of Humanity Schedule ## Showing most helpful reviews Showing 26-50 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EQ Ernesto Q. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Practical, user-friendly, and adaptable." April 23, 2026 4.0 It works quite smoothly for scheduling management and shift acknowledgment. It also allows for different viewing filters and is highly customizable in terms of shift lengths, color coding, tags, and other visibility features. Pros For our company, this has meant the integration of HR tools, which has supported us in shift tracking, training, and enabling the entire Back Office team to have visibility in one place of our specialists’ availability and schedules. Cons Initially, we attempted to generate shifts based on the specialists’ availability, but this proved to be very confusing, and we were never able to successfully automate that part of the system. We later implemented flexible scheduling, which shifted that responsibility to the specialists rather than the company. Switched from [Trainual](https://www.capterra.com/p/175749/Trainual/)[Clockify](https://www.capterra.com/p/169607/Clockify/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) To reduce the number of excel spreadsheets and the multiplicity of tools to manage HR information Review Source JM Jennifer M. Clinical Supervisor Medical Practice Used the software for: 1-2 years ### "Dynamic scheduling software with lots of customizations" April 24, 2026 4.0 Overall, it has been an improvement for our team to be able to see the schedule and updates in real time. The product has a lot of customizations/rules that allowed us to mold it to suit our needs. The IT support team for Humanity is very responsive. Pros Humanity has finally gotten our department schedule off a static excel worksheet and into a dynamic app/web-based system that our team can view from anywhere. It's easy and quick for our team to log on and they appreciate the real-time updates and notifications when changes are made to their schedule. It supports SSO and met our organization's IT security requirements. Once a schedule is entered it is easy to update/move shifts. The templates and custom options for repeating shifts are helpful. Cons Humanity is fairly customizable, but I hope they update some of the interface in the future. For example, to change a shift time you have to toggle through a list of times rather than just being able to type the time quickly. The options to edit multiple shifts at once are very limited - for example, if I want to change the name of several shifts after they're created, I have to do this individually by hand. For repeating shift series, there is no option to extend the series indefinitely. Alternatives considered [NurseGrid Manager](https://www.capterra.com/p/254829/NurseGrid/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Aladtec](https://www.capterra.com/p/248403/Aladtec/) Reason for choosing Humanity Schedule Had the most customization options to suit our unique scheduling needs within our budget. Good recommendations from similar organizations to ours. Review Source LP Lyanne P. Officer, Visitor Experience Museums and Institutions Used the software for: 2+ years ### "Love it! User friendly and flexible!" April 26, 2026 4.0 I've been working with it for over 12 years and I find it very user friendly. At one point, management asked us to try other "free" options and those options did not work for us. Pros The different colors for the different shifts. It helps me figure out if I have enough people working the different shifts every day/week/month; and it helps the staff to know what they will be assigned to do each day. I like that you guys are a "chat" any time I need help with something. Cons Not much. I really like the system... but if I have to name the thing I like least: When I enter a leave requests, I can't just choose a date, there is a roll down that comes up that makes it that I can't choose the date I want. I just choose any date to be able to go change it afterwards the the date I really want. Also, we still can't link our HR/payroll system to our scheduling system; we are using DayForce - Ceridian. Alternatives considered [Sling](https://www.capterra.com/p/142542/Sling/)[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) Reason for choosing Humanity Schedule The flexibility of the system Colour coding Possibility to add titles and notes to shifts All the settings we can include to reflect our procedures/policies Review Source Response from TCP Software May 21, 2026 We appreciate your thoughtful feedback and are happy to hear about the positives. For the challenges you mentioned, please connect with our support team for some resolution. We are happy to assist! LS Lesley S. Regional Manager Hospital & Health Care Used the software for: 2+ years ### "Humanity at Work" May 1, 2026 3.0 Pros Ability to change shifts on the fly. Hours Report. Mobile app for simple tasks and to view schedule. Cons Unable to schedule true on call shifts and have to use work around. Unable to filter locations on the Dashboard for tasks such as 'shifts needed to republish'. Unable to build individual schedule templates to save rather than copying current templates. Unable to switch order of employees on schedule. Inability to see who is currently on when using the time clock function unless person is clocked in. Functionality of shift tags and skill tags is not user friendly for our purposes. When PTO is entered by employee it is their time zone but does not convert to manager time zone for approval. Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) TCP acquirement of Staff Ready and loss of maintenance or updates for Staff Ready. Review Source Response from TCP Software May 21, 2026 Thank you for your honest feedback. We’d like the opportunity to help — please reach out to our support team so we can work with you to resolve these issues. DP Dawn P. clinical pharmacist Hospital & Health Care Used the software for: 1-2 years ### "very great thorough program " April 23, 2026 4.0 a few things are irksome, but, overall, it is a great program. there are pros and cons, but mainly pros. Pros I like the fact that it does not boot you out, no matter how much time has passed since using it. you don't have to keep signing in. It gives a lot of info regarding your schedule as well as that of others. I like how the calendar is arranged. I like the customer support. The service and troubleshooting techniques are great... when there is a problem, it gets solved pretty fast and the workers who we interact with are helpful and courteous. and they are very great at following up to ensure the problem is solved. I have no concerns about security, it's good. Cons it gives you lots of needed information including not only your own schedule, but that of your colleagues so that shift trades are easier; but the way it is set up, makes it somewhat complicated and convoluted. It would be easier if everyone's schedule was listed on the same page/screen so that we could see everyone's at once, instead of having to click on dates, typing in names, and clicking on different positions. but still it gives a lot of info. it's also disappointing that, unlike, staff ready, it does not tell you other people who have requested the same day off you did, and in what order people have requested it off (gives you an idea of how likely it is that you will get that day off). It's disappointing that you have to remove certain "things" (like a STV request off, eg.) from a day on the calendar before you switch that shift with someone ( I don't understand why that happens) Switched from [StaffCircle](https://www.capterra.com/p/178769/StaffCircle/) I do not know, as I was not the one who decided to switch Review Source VR Verified Reviewer NOC Supervisor Information Technology and Services Used the software for: 1-2 years ### "A++++ If you are looking for scheduling and payroll software, this is IT!" January 6, 2026 5.0 Extremely happy. They helped us get everything setup; it is a breeze to maintain. They are extremely customer focused and the product is the best I have ever used. Pros This is exactly what we were looking for scheduling management, and it suits our needs perfectly. It's easy to navigate, it's easy to do shift management, the customer service is amazing (they are always there and always having a solution to any issue or questions to any answers). The value for money is amazing. We were paying twice as much for a competitor software that only did a fraction of what Humanity can do! Cons We have so many shifts, it would be nice to have that option to create as many different shifts as possible. As a workaround, we use each shift as a location and works flawlessly (which is why I am still giving 5 stars!). Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Did not work for us and did not have the features we were looking for to successfully operate our teams. It was also twice as expensive. We are all happy we switched to Humanity! Review Source MM Miguel M. Workforce Manager Government Administration Used the software for: 2+ years ### "Humanity Scheduling" October 16, 2025 5.0 Overall humanity has made a lot of improvements in our scheduling process. It has reduced our costs by only scheduling people at the right time of the day and without excess staffing. Pros I primarily use Humanity for scheduling and forecasting and what's great about this is they have simplified the forecasting process making it a lot easier to schedule interpreters with efficiency. Also in comparison to other softwares, the pricing for Humanity is a lot cheaper than others. Cons The view for over and under is a little harder to interpret at first while the older version was easier to interpret due to the simpler view Alternatives considered [NICE Workforce Management](https://www.capterra.com/p/211852/NICE-Workforce-Management/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/) Reason for choosing Humanity Schedule Humanity scheduling and processing was a lot better compared to BrightHR while Nice was way too expensive for our companyh Review Source SK Suzette K. Hospital Director Veterinary Used the software for: 1-2 years ### "Highly recommend this program" October 22, 2025 5.0 Overall this is a good platform and I would definitely recommend it. I have used several programs in the past and this one by far is the easiest to set up and to use daily. Pros The program is easy to use and set up. The team members who are using the program everyday also like it, the app is readily available and also very easy to use. Cons I did not have the greatest experience with the launch team. I was very familiar with the program because I used it with another company but when I went through the initial launch the trainer did not seem to know how to adapt to the fact that I knew anything about the program. Review Source SL Steven L. Staffing Coordinator Hospitality Used the software for: 6-12 months ### "A new coordinator's reaction to Humanity" April 24, 2026 4.0 New staff find the activation, information in notes, use of the availability page and location finder easy to use and update as needed. This gives all our casual staff the flexibility to source work from several companies and for me as coordinator to know who is available at any given time. Overall, very pleased with performance and support. Pros Humanity is an easy-to-use app for our company of 300+ staff. I moved from BOH to staffing coordinator and found the transition along with customer support, amazing. The scheduling and payroll aspects are straightforward and easy to adjust when needed. Cons As I'm away from the office a lot, I found not being able to see acknowledgement of shift on the phone app difficult to conduct staffing allocation. This was mentioned to TCP Humanity and was immediately rectified. The locating of remote sites in the app is very frustrating as you have to scroll through the pages to get to the site required. If this had a Filter Location tab, as it does in the Primary site location, this would make access infinitely easier to use. Review Source Response from TCP Software May 21, 2026 Happy to hear how well Humanity Schedule is going for you! I will be sure to pass along your filter location suggestion to our product team. Thanks Steven! Josée S. Vault Manager Entertainment Used the software for: 2+ years ### "Humanity Review" September 6, 2025 4.0 I had a great experience with humanity, it's easy to make schedules, you can directly message an employee if needed. Also the app is user friendly. Pros I like how easy it is to do the scheduling and that we can see 1 month at a time. I also love that it shows who is late on the dashboard. Cons It was hard to communicate to all the staff, we also couldn't see what percentage of the staff had read the messages on the wall Review Source LP Lorraine P. Campus Services Coordinator Religious Institutions Used the software for: 2+ years ### "Making Schedules Easy for Everyone" April 23, 2026 5.0 It has been a great tool for our team. It works like a 'single source of truth' so everyone knows exactly when they are supposed to work. It has made my job much smoother and way less messy! Pros I love how easy it is for everyone to see the schedule in one place. Instead of sending a million emails back and forth, the staff can just swap shifts themselves. This saves me a lot of time and lets me focus on the most important parts of my job. Cons The app can be a little confusing when you first start using it. There are so many buttons and settings that it feels a bit cluttered. It takes some time to learn how to hide the stuff you don't need so you can find what is actually important. Review Source AH Alison H. key lead Retail Used the software for: 2+ years ### "easy for me, easier for employees" April 23, 2026 5.0 it's what corporate chose but it's certainly better than the last two systems if only we could streamline the paystubs and the scheduling into one application. Pros it's very easy input on my end, and it's simple and seamless for employees on their end. also appreciative of the cx service provided when needed. Cons not having the "reason why" as visually evident when checking employee availability. an employee was putting detailed notes for every unavailability, and i wasn't aware of them without hovering over the small plus sign Review Source AP Adrian P. Chief Enforcement Officer Law Enforcement Used the software for: Less than 6 months ### "It's Great!" April 24, 2026 5.0 My overall experience has been remarkable. The humanity platform really make it easy for me and staff to do all things Shift Management related Pros It is very useful for small to large companies. They have included a lot of useful features more then I thought I realized when I first evaluated the application. and they love user feedback and their customer support responds fast. Scheduling is a breeze, and lets me see the entire organization. Cons I dont have anything that I like least about Humanity Schedule. It is very well designed and thought out. Alternatives considered [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/) Reason for choosing Humanity Schedule More useful for various locations and customizable Review Source Response from TCP Software May 21, 2026 Thanks so much for your feedback! We’re thrilled to hear you’re having a great experience. KV Kristie V. Veterinary Technician Manager Veterinary Used the software for: 2+ years ### "Humanity review" April 23, 2026 4.0 I have used it for years, very helpful. I currently use in position view and week. We have many different departments and roles in our hospital and I like that I can scroll and see all of them in one place. Pros It's easy to use and easy for associates. Love all the color options. I also like that there is an app available for your phone. As a manager I need to update schedules due to call off frequently and this makes it easy and accessible. Cons I did like the old legacy version much better. I also wish you could use the copy or move drag and drop option in calendar view. Review Source TM Tina M. Gig Worker Retail Used the software for: 1-2 years ### "Humanity Schedule " April 24, 2026 4.0 Have not had an issues using Humanity other than getting app installed to phone but once that was done I was very happy with it Pros Scheduling is a breeze and love that we can pick in 1/2 time slots. Nice that we can also change over to our time zone making it easier to relate Cons Had difficulty in beginning of season getting the app downloaded to computer so had access to it all the time Review Source LL Lindsay L. Director of Operations Medical Practice Used the software for: 2+ years ### "Humanity Schedule is the BEST!!" April 23, 2026 5.0 Our overall experience with Humanity has been GREAT!! I recommend it to anyone looking for a scheduling site. Pros We used previous scheduling sites, but once we found Humanity, everything Changed!! The customer support is available 24/7 and always extremely helpful!! Cons I prefer the old system look and layout. I’m not a huge fan of the new scheduling, but, will have to get use to it. Review Source AM Alan M. Security Agent Security and Investigations Used the software for: 6-12 months ### "Great app!!" October 14, 2025 5.0 Fantastic. I had a few questions in to support which were handled very quickly. If fact they followed up with me a day or 2 later to see if I had additional issues. Customer support is great. Pros I can view open shifts against my own upcoming shifts to determine which ones I can take. I can view my coworkers duty times as well. We work as a team understanding that when life happens we can quickly look in to the app and see who may benablento cover a shift. Planning out my time and various responsibikities in life is very important to me. Once I learned it it has been great and easy to navigate. Cons I would have appreciated a video training on the usenof the app. Having that would have helped me early on rather than asking other team members or support questions. Review Source SP Shirley P. Member Support Health, Wellness and Fitness Used the software for: 6-12 months ### "Humanity Schedule" April 25, 2026 5.0 After scheduling my shifts, I'm also able to review my shifts as well in shift planning to review what shifts I choose. Pros What I like the most about Humanity Schedule is that it is user friendly. The schedules are very easy to read. Cons I have never had any issues with Humanity Schedule. Because I've had no issues, I have No Cons to report. Review Source Response from TCP Software May 21, 2026 Thanks for sharing - so glad all is going well! AR Amanda R. Director of Nursing Health, Wellness and Fitness Used the software for: 1-2 years ### "Director of Nursing" April 23, 2026 4.0 Improved our scheduling, appreciate the ease of reaching customer service and that can quickly answer questions Pros Simplicity of use, a big upgrade from excel spreadsheets that used before. Easy to build and copy schedule template Cons Vacations scheduling - it automatically removing staff instead of allowing a move to Scheduled Absence; can't see disabled employees in employee view Review Source MS Michael S. DevOps Engineer Hospitality Used the software for: 1-2 years ### "Great Value - Limitless Options" April 24, 2026 5.0 Overall the product is incredible value and a perfect solution for small-medium sized businesses. If you have in-house developers, integrating their APIs is another way to customize the product to fit your needs. Pros Extensive APIs and customization potential - can be integrated with other systems like HRIS/ERP. Also provides very good value for the money - feature rich and secure. Implementing SSO/IDP was easy and onboarding is seamless and can be automated. Cons Existing payroll dependency forced us to use systems in parallel even with API customizations - unless you have relatively simple requirements migrating your payroll systems may prove challenging. Switched from [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) Lacked the scheduling features that we required Review Source Response from TCP Software May 21, 2026 Thank you for the great feedback! AB Amy B. NP Health, Wellness and Fitness Used the software for: 1-2 years ### "good tool for shifts" April 24, 2026 5.0 Overall pretty seamless, when I have needed to contact customer service they have been prompt and able to answer my questions Pros ability to drop and swap shifts, schedule lay out. These are the features I find the most helpful to use. Cons slow to scroll through, would be nice to be able to indicate what shifts you are looking for to see who at your company has that shift, would make trades much easier. Review Source VB Vanessa B. Administrative Assistant Medical Practice Used the software for: 2+ years ### "Both Good and Bad" April 17, 2025 3.0 Seems like the sales reps (they call them something else) change frequently and rarely seem capable of helping with an issue, so I end up using the chat function. Sometimes you get someone that is helpful and sometimes you don't. Pros Employees love the ability to use the App and see their shifts from anywhere. Website is very visual and easy to read. Cons Demos always look easy but never ends up that way when we actually put it into practice. Uploading a schedule rarely works and we end up putting in everything manually, which is tedious and time consuming. Review Source DM Daniel M. Rehabilitation Counselor Staffing and Recruiting Used the software for: 2+ years ### "Second to None" April 23, 2026 5.0 It has been a great tool so far for me as a professional. Whenever I have any issue, I know customer service is there to help. Pros The scheduling is easy and if you need any assistance, customer support is very knowledgeable in resolving your issue in a timely and professional manner. Cons I have not found any features I do not like. This software/program is a great scheduling tool that I suggest others use in scheduling their task. Review Source EW Erin W. Pharmacist Hospital & Health Care Used the software for: 6-12 months ### "Not as good as my old system" April 24, 2026 3.0 I much prefer my old scheduling system. I never had to look at instructions on how to use it. When I did need help their customer service follow up was very good. Pros It is nice to have an app to look at your schedule, etc on your phone. Customer service follow up was very good. Cons Humanity is not intuitive in use and needs more functionality to be a good system, on the computer and app version. Switched from [StaffScheduleCare](https://www.capterra.com/p/198016/StaffScheduleCare/) Previously used Staff Ready. Switched due to cost. Review Source Response from TCP Software May 21, 2026 Thank you for sharing your experience. We’d like the opportunity to better understand your concerns and help—please connect with our support team. MB Marcus B. Sergeant Government Administration Used the software for: 1-2 years ### "Great scheduler" April 23, 2026 5.0 Our overall experience has been good. Their customer service is great and if they don't know the answer they find someone who does. Minimal issues with the product. Pros Easy to use and efficient. Made scheduling three divisions easy. Having the Mobile feature is a life saver. Cons The setup took a bit longer and was at times hard to understand what was being offered. Not a terrible time but could be smoother. 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