# Page 6 | Humanity Schedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Humanity Schedule the right Nurse Scheduling solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248404/Humanity/reviews --- Humanity Schedule 4.3 (379) [View alternatives](https://www.capterra.com/p/248404/Humanity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 6 - Reviews of Humanity Schedule ## Showing most helpful reviews Showing 126-150 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DX Derrick X. Senior staff engineer Computer Software Used the software for: 6-12 months ### "un regard sur cette innovation" May 25, 2024 5.0 Pros Wow, suivre mon emploi du temps et mes tâches n'a jamais été aussi simple ! Rend ma journée de travail beaucoup plus fluide. Cons L'application mobile pourrait être un peu plus conviviale. Il suffit parfois de quelques clics pour accéder aux informations dont j'ai besoin. Review Source Response from TCP Software May 28, 2024 Thank you for your review and feedback!! Happy to send this to our product team as we are always looking to make enhancements to keep our tools easy to use! DT David T. Owner Media Production Used the software for: 1-2 years ### "The most ideal service I've found for companies working with contractors rather than employees" April 17, 2017 5.0 We have been using Humanity to run the work assignments for a video production business for two years. In that time the service uptime has been flawless. I have never had a time where the service did not perform or was down. Phone support is the best that I have every encountered. Not only are calls answered quickly but the techs have deep knowledge and have been able to resolve issues in a matter of minutes, allowing me to stay on scheduling tasks. \*\*\* We don't have many employees but use a lot of contractors, who don't get paid by the hour or salary. Humanity accommodates this through it's sophisticated "Work Units" feature. We assign work unit value for each job or task, allowing robust accounting for this type of relationship. My contractors like the interface and importantly, say that it makes it's notification system helpful as well. As a result, lates and failure to reports are now almost non-existent. Pros Robust features closely match my needs for a comprehensive, one-stop service. Cons Work units report doesn't allow the shift title, notes, or remote site. I have to manually merge WU and custom reports (shifts scheduled) for each employee, which is very time-consumming. If I can add a second complaint, I really need to be able to avoid having the system label my contractors as employees. Review Source MW Mark W. Technical Support Consumer Services Used the software for: 2+ years ### "Features & Services" March 23, 2019 4.0 Pros The ease of access for the different features. Also, the information is displayed in a user-friendly manner. Cons Additional features could be provided along with the option to customize your dashboard so it can feel unique to each user. Review Source Response from TCP Software April 2, 2019 Hi, Mark, Thank you for the feedback and suggestion. We'd love to hear more about the specific features you believe would be valuable to our users, so if you like, you can send us your suggestions at reviews@humanity.com. In the meantime, you can explore our current options to help you personalize your account. Find more information on our Help Desk page: https://helpcenter.humanity.com/getting-started-guides/module-overviews/dashboard-overview. We redesigned some of the Dashboard widgets as well: https://helpcenter.humanity.com/getting-started-guides/dashboard-widgets/new-dashboard-widgets. You can also reach out to our Support team via Live Chat for any questions. VR Verified Reviewer Theater Technician Performing Arts Used the software for: 1-2 years ### "Humanity is great for corporations with a high volume of employees. " May 30, 2018 4.0 Easy access and clear communication when inquiring about my schedule Pros This shift planning software allows the employees to schedule and update shifts with ease without having to be in constant back and forth with the supervisor. As an employee, I can view what shifts are available months in advance and mark my unavailabilities so that Humanity marks those shifts as blocked. The greatest features include a message wall where supervisors may send employees mass messages as well as the feature to view who is on what shifts, even if they are on different calls than you. Cons The one thing that could be reevaluated would be the notification system. If Humanity were to send notifications when new shifts become available, as well as text message reminders/updates instead of email reminders getting lost in the inbox. Currently, employees must check the available shifts daily to find any new available shifts. Review Source Michelle F. Office Manager Used the software for: 2+ years ### "Good Scheduling Program" July 10, 2018 4.0 Pros Good program for companies where employees set their own schedules. Has message boards and notices section. Very comprehensive. Allows employees the ability to swap schedules and request vacation time. Cons Not as beneficial to companies that set the schedules for their employees. No way to put notes on the scheduled dates. Review Source VR Verified Reviewer Manager Computer Software Used the software for: 2+ years ### "Humanity is great for scheduling across multiple teams" April 26, 2019 5.0 Pros Been using Humanity for over 4 years, since when it was Shiftplanning and it's been exteremely beneficial to tracking Leave and Sick days. Our larger HR program only manages PTO but does not have visibility across teams to see who else is off, so Humanity's calendar allows all of our teams to see who else is off before requesting time off, so that we ensure we have sufficient coverage for our phone operations. The ability to easily manually enter or approve time off requests, create and publish schedules is fantastic. Highly recommended! Cons I wish there was a way to have automatic approval of leave request depending on how many other people are off on a given day without having to go in and manually approve. Review Source Response from TCP Software April 30, 2019 Hi, Thank you for taking the time to leave such detailed feedback?it's very valuable to us, especially coming from a loyal customer like your business. We believe setting up custom leave types might be useful to you, as it allows you to limit the number of staff members that can request leave for the same period. Find more details here: https://helpcenter.humanity.com/staff-and-leave-management/leave-managements/custom-leave-types JA Jamie A. vet tech Hospital & Health Care Used the software for: 6-12 months ### "So easy to use!" August 15, 2019 5.0 Pros Humanity has a very clean and simple user interface that makes it super easy to use. After using other apps to try mobile clock-ins, Humanity is definitely the best option out there that I've tried. They recently added options for push, email and sms notifications which were a much needed feature. Cons I think there are few little features that could be added to make it more helpful. We have an issue in our practice where employees often forget to clock in or out. It would be great if there was an option to adjust our own time sheets (if permitted by employers of course) or at least the ability to add a note to or flag a particular completed shift so that administrators would know the time entry needs to be adjusted. Review Source Response from TCP Software September 12, 2019 Hi, Jamie! We're thrilled to hear you find Humanity super easy to use and the best option out there! Adding features or enhancements to our app is something we'll do perpetually. Check out www.humanity.com/blog for the latest Platform Updates and Product News. Thank you for taking the time to give us feedback! Kind Regards, The Humanity Team VR Verified Reviewer Circulation Clerk Libraries Used the software for: 2+ years ### "Love It" November 15, 2018 5.0 Pros I love Humanity. Very easy to use and figure out, especially when you’re new to it. It’s layout and set up is deceptively simple and feels fairly intuitive. Easy for employers and employees alike. Cons A little bit clunky. It could use some updates, like getting rid of useless buttons or redundant clicks. Review Source VR Verified Reviewer Mgr Real Estate Used the software for: 2+ years ### "Good simple time clock" August 10, 2021 3.0 Pros This is good for a simple time clock solution Cons When updating time cards it's not easy to determine where adjustments should be made. Review Source MD Maureen D. Computer Lab Manager Information Technology and Services Used the software for: 2+ years ### "Excellent Scheduling software!" December 15, 2016 5.0 We were looking for a software that would handle scheduling, shift trades and hold our staff accountable for showing up on time to each shift and more. This software has exceeded our expectations and we fully enjoy using it. The staff is able to upload their photos so other staff can put a face to a name, set their own availabilities, release shifts, see who is clocked in, add their personalized notifications and run reports for timecard and schedules. It is very user-friendly and easy to learn. This software has solved a lot of the problems we used to experience in the past. If ever there is an issue a staff member is readily available to answer our questions. We often get personalized phone calls or emails and chats just to see how the software is doing. They are always improving the software and updating to make even more powerful and user-friendly. It did not take long for us and our staff to start learning how to use it. Pros Easy to use, great customer service and flexibility of the software. Cons none at the moment Review Source VR Verified Reviewer Producer Media Production Used the software for: 2+ years ### "Great tool, somewhat hard to navigate" May 1, 2018 4.0 Pros It allows me to see my colleague's schedules and record time off, etc. It was re-designed a few months ago and is now more visually pleasing. Cons The tool doesn't offer "everything" - we were in need of a more robust tool to track PTO requests and HR documentation, so we eventually transitioned to a different software. Review Source Response from TCP Software May 3, 2018 Hello, thank you for your feedback, we appreciate it! We are sorry to hear to hear you are no longer using our app. Our clients mainly use our features for the top-quality employee scheduling, time tracking, vacation management and payroll. While our software makes the job easier for many HR representatives, we are predominantly focusing on employee scheduling needs of our clients. SS Shoaib S. People & Culture Officer Financial Services Used the software for: I used a free trial ### "One of the best solutions i have come across" June 18, 2019 5.0 Pros The customer service is unreal. I've had multiple calls arranged and any time i had a query they were always got back to me with an answer or solution with lightning speed. For an organization where employees don't work in shifts, Humanity doesn't tend to offer alot compared to other products out there, but it shines best when it comes to Shift planning and scheduling. In our company we don't tend to do shifts, that was the reason we opted for a product like CakeHR, but overall i was very pleased with their product and all the benefits you get from leave management to attendance tracking. Also their indept reporting system is very elaborate! Cons The mobile app isn't as good as the web version of the product. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Sage HR](https://www.capterra.com/p/128705/SageHR/) Review Source Response from TCP Software June 21, 2019 Hi, Shoaib, Thank you for taking the time to share your experience with free Humanity trial, especially for the feedback for our team. We hope you will consider our platform if your scheduling needs change. Donna H. Executive Director of Human Resources Public Safety Used the software for: 1-2 years ### "The App We've Chosen to use because it had the best features" April 13, 2016 4.0 We schedule 12-16 people/day on our ambulances. If there is a special event, we are easily able to add that. SP keeps track of vacation days used as well as . I haven't integrated it into my payroll system . There are improvements we would like and it seems that changes we ask for take forever to implement. The vacation/time off system needs improved. Overall, SP does what we need it to and we continue to use it. There is live support online 24/7 or by email. They will help you from setup to any questions you have down the road. Pros Customer support, live chat, forums and tutorials. Very nice scheduling program with lots of options within the schedule. I like the dashboard to send out a message to everyone or just certain people. Cons Some areas could use improvement. The only way to enter time off is to code it as a vacation type. We can't give partial days. Review Source VR Verified Reviewer Virtual Medical Assistant Hospital & Health Care Used the software for: I used a free trial ### "I love it" January 12, 2023 5.0 I love it. Pros It's very organized and user Friendly. Has a lot of features but what I love it you can post announcements for your team and time track your tasks and projects. Cons None. I love everything about it and it's also very convenient to use cause it has a mobile app, so you can use it while on the go. Review Source MM Mike M. Asst Director for Student Technology Services Higher Education Used the software for: 6-12 months ### "Not really developed from a manager's point of view" April 27, 2017 3.0 I've been managing for over 25 years. Some things are common to all of us - such as needing notifications regarding not only shifts needing coverage, but who is picking up those shifts. Another example is the interface that managers look at first: not the personnel listing (that's an HR function) but rather a position view - or better, a visual view that is uncluttered and able to be made default. We need to see various things - such as what shifts are uncovered, what shifts are irregular (might normally be Jane, but John is covering it today), etc. Unfortunately, Humanity does not do these things, and even though I've asked for them, I have not gotten any positive feedback for them. Some of them I've been told that they are not possible. Humanity/Shiftplanning is the best platform I've found, commercially. I WISH that it did the things I need. I know these things CAN be done (we'd used a custom solution for years) but I wish that Shiftplanning would do them. It seems that Humanity wants to be an HR platform and not a true management tool for managers. Pros inexpensive, well sited Cons It does not come from a management perspective, but rather from an HR one. Alerts are lacking. Shift management display (as a manager, my primary (over 90%) display) is clunky and quite often uninformative. Review Source Christopher B. Sales And Leasing Consultant Automotive Used the software for: Less than 6 months ### "Great app!" March 12, 2019 5.0 I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and use and in my industry, time is money. Pros Very very easy to use. Everything that you need is right there in front of you. You don’t have to navigate thru tons of pages and links to get where you need to go. It’s basic and not over complicated which is what you want on a time clock program. It has never crashed on me. Cons The ONLY thing that I have to say that’s negative is that sometimes when I clock out, the app will freeze up or lag for a few seconds. After a few seconds it’ll catch up with itself and do what it’s supposed to do. Review Source Response from TCP Software March 13, 2019 Hi, Christopher, Thank you for taking the time to leave such a great review! We built Humanity to cater to the enterprise business needs with its robust features, as well as to be intuitive and straightforward for everyday users. Thanks to reviews like yours, we're sure we're on the right track. VR Verified Reviewer Writer Media Production Used the software for: 1-2 years ### "Easy to use. " August 22, 2018 4.0 Pros Easy to use. I've used both the web and app version. For myself, it was just a one or two click process and I only needed the "clock in" feature, so efficient access is important. Cons The edit mode when adjusting a time clock period was confusing and glitchy. I had a hard time adjusting times of breaks or correcting times. Review Source stephanie P. Sales Associate Used the software for: 6-12 months ### "I absolutely love humanity! Wouldn't use another software for shift planning. " October 10, 2017 5.0 Pros It is so easy to use! Adding new employees is a breeze and uploading schedules is even easier! It can be sent right to the employees email and or cell phone so they always have access to their schedule. Cons I love everything about humanity. If I had to think of one thing I dislike I dislike it, it would probably be something as irrelevant as I wish it would save my log in information so I don't have to type it in everytime. This is seriously the best software! Review Source JH Jessica H. Customer Service Director Insurance Used the software for: 1-2 years ### "Overall good software" April 17, 2017 4.0 Humanity is good software for scheduling and providing a central location for staff to view their schedule and submit leave requests. Since we joined, a few new features have helped us out such as the partial time off requests, etc. I have a few issues with the software, such as when a staff member leaves, it is a very manual process to remove them from future shifts. I have yet to find a good way of doing this and end up going through the next 6 months manually. As for vacation, our staff accrue time off, and this feature is not supported, therefore our time off requests are very manual too. I see how this is good for companies who are constantly changing staff and shifts, however for us, we use a lot of workarounds as our schedule is pretty set. It would be good to be able to add shift patterns to staff availability. Pros The ease of use for staff members is great. Cons Not having the option for accrued time off. It is tedious to remove staff from future schedules when someone leaves the organization. There is not the ability to add staff to a set "shift pattern". Review Source MAJ Mauro Alejandro J. Electronics Engineer Computer Software Used the software for: 1-2 years ### "The camera bug on Humanity" March 26, 2019 4.0 Pros The Shiftplanning view is the most powerful feature for productivity for reviewing your schedule and shifts at work. Cons There is a bug with the dashboard view and the photo snapshot for the shift acknowledge that most of the time crash on the internet version of the app. The solution for this bug that I have found to work is to clean the cache (sometimes work) or click the dashboard tab for reloading the page (sometimes work too). Review Source Response from TCP Software March 29, 2019 Hi, Mauro Alejandro, Thank you for bringing our attention to the issue you've been experiencing. Our Product team tested it and found that everything functions properly on our end. In case anything similar occurs, please reach out to our Support team via Live Chat so we can get more details about the issue and help you resolve it. SH Sam H. Operations Manger Museums and Institutions Used the software for: 2+ years ### "Humanity is a TIME SAVER!" April 15, 2017 5.0 Love this scheduling and communication system. It is easy to use, works really great for our museum. Our staff are mostly college students so having a cloud based system that allows them to swap shifts due to last minute events, exams or study groups, without having to put in requests to management is a benefit that they really like. I recommend it to all nonprofits that are looking for a quick way to schedule staff and an easy way to track and produce reports on the hours/shifts/staffing for all the different types of events and programs your group may run. Pros Ease of use. FANTASTIC customer support! All of our staff from Executive Director to seasonal staff love it. Cons payroll. I need to be able to export payroll that is accurate down to the penny. This system still rounds due to the hours worked being calculated past the first 2 decimals. Review Source VR Verified Reviewer Peer Mentor Higher Education Used the software for: 6-12 months ### "Humanity" February 12, 2019 4.0 Pros Worked really well for viewing, coordinating, trading work shifts. The app is great to have Cons When users run into issues, only the supervisor can fix them, which often creates a bottleneck Review Source Response from TCP Software February 25, 2019 Hello, Thank you for your feedback. We're glad our app has been useful to you, and we'd love to help to make your experience even better. Please feel free to send us more details about the issues you've been experiencing at reviews@humanity.com, or reach out to our team via 24/7 Live Chat on our homepage or app dashboard. DB Dana B. Lab Tech Support Supervisor Research Used the software for: 2+ years ### "As a manager with many employees, schedules and work areas, this program has been life changing!" August 5, 2017 5.0 Prior to Humanity, our schedule was managed via email and Microsoft calendars. It was nearly impossible to appropriately approve vacation requests and get overtime shifts covered. After implementing Humanity the amount of stress that was eliminated was absolutely life changing! Pros I love how easy it is to use. I'm able to manage my ever changing schedule/staff with minimal effort. It's very easy to fill overtime slots and approve vacation requests ensuring my employees have a great work/life balance. Cons There are some limitations when it comes to customizing the interface. I'd like to be able to change the default option for requesting time off. I'd also like to be able to change some of the terminology used to better reflect what I'm using it for. Review Source Randi B. Used the software for: 1-2 years ### "Time Sheets Made a Easy" April 5, 2016 4.0 The Custom report function has cut my payroll time in half. I just need to figure out how to export it in the format I need without having to do many edits to and payroll would be a breeze. The only thing I wish they would change would be to have the clock-in and out button on the dashboard page to make it easier for my employees to clock in and out. Sometimes they sign-in and forget to actually clock in or forget to clock out so the next employee clocks them out and forgets to sign themselves in... not really a ShiftPlanning issue, really just need my employees to pay better attention and be mindful of their time sheets, but I'' hold my breath on that one. Pros Easy of use, excellent technical support and quick implementation. Cons Should have clock-in and out button on the dashboard page. Review Source MW Michael W. Owner Security and Investigations Used the software for: 2+ years ### "I have used this product for some time now and finds it ease of use outstanding" January 10, 2018 4.0 Pros The ability to navigate and adjust changes on the fly through the mobile platform. The alert set up for employees. Cons Anytime there is an update to the system, I find errors on my current layout. The need for a time clock punch system that doesn't require individual sign in to the system. Review Source Response from TCP Software May 3, 2018 Hi Michael, thank you for your feedback! We are sorry for the inconvenience caused by updates and we would like to know more about these errors. Can you please contact our support team at support@humanity.com and they will be more than happy to help you with this issue? We fully understand that some of our customers prefer clocking in without having to sign in. That's why many of our clients also use Humanity Station - You can read more about the Station here: https://bit.ly/2hOheCZ Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.