# EnTribe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EnTribe the right Social Media Marketing solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/248437/EnTribe/reviews

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EnTribe

4.6 (8)

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Last updated March 13th, 2026

# Reviews of EnTribe

Ease of use

4.6

Customer Service

4.7

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lisa T.  
Social Media Manager  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "All Our UGC in One Place"

March 29, 2022

5.0

From our first meeting to implementation and roll out, EnTribe has helped us figure out how to best use their product to accomplish our objectives.

Pros

We love seeing how our customers are using our products, but we didn't have a good way to store those pictures (and the permission to use them). With EnTribe, we're able to collect amazing UGC that we can use in our marketing and it's easy to find and rate what they share with us.

Cons

We've had a few glitchy issues, but the team has been amazing at taking care of any issues and resolving them for us.

Review Source

Response from EnTribe

April 27, 2022

Thank you for your review, Lisa! We are so happy that we can help connect you to your customers and give them a place to show you how much they love your products! We are constantly working to improve our platform. With the release of Campfire, the V2 of our platform, those issues you mentioned should be much less common. However, our customer success team will always be there to help if you do run into any issues at all! Thank you again for your review!

AM

Amelia M.  
Showroom & Studio Director  
Design  
Used the software for: 6-12 months

### "Overall EnTribe is a fantastic product with great service! "

March 30, 2022

5.0

Pros

I love how user friendly the platform is to navigate and how much time its saved each week! My overall experience has been great! The EnTribe customer service team responds quickly and is always available to answer my questions.

Cons

I do not have any negative feedback at this time after using EnTribe these last few months.

Review Source

Response from EnTribe

April 27, 2022

Thank you for your review, Amelia! We work hard to make sure our platform is user-friendly and our customer success team is available and willing to help. So, from all of us at EnTribe, thanks!

EG

Emily G.  
Account Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Entribe has been a great tool"

March 31, 2022

4.0

Pros

It is easy to make unique campaigns to organize content

Cons

It can sometimes take a while to load & filter the content

Review Source

Response from EnTribe

April 27, 2022

Thank you for your review, Emily! We appreciate your compliments and are working on the criticism you mentioned. With the release of Campfire, our V2, loading and filtering content should be significantly faster. That being said, we will always work to improve anything and everything we can to make the user experience as positive as it can be for our clients. Thank you again for your review!

TP

Tyra P.  
Social Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Review of Entribe"

March 31, 2022

4.0

So far my experience has been really good. I dont have trouble with trying to find things!

Pros

I like the ease of being able to verify ones picture which is important for our client. I also like the ease of searching for other social content.

Cons

I think something that would help is being able to see the name of the original photo I am reviewing, sometimes its a little difficult.

Review Source

Response from EnTribe

April 27, 2022

Thank you for your review, Tyra! We really appreciate the compliment and are happy to hear that you've had a positive experience overall! As far as your comment on the name of the original photo, I have sent this along to our product team and will be sure to follow up with you in order to improve that aspect of the platform. Thank you again for your review!

SB

Seth B.  
Social Media Specialist  
Consumer Goods  
Used the software for: 6-12 months

### "Loved Entribe!"

April 9, 2022

5.0

Pros

Entribe allowed us to collect and utilize UGC all in one platform. The customer service was great and the software allowed us to elevate UGC efforts. Would recommend!

Cons

I have no complaints about the software.

Review Source

Response from EnTribe

April 27, 2022

Thank you so much for your review, Seth! We love to hear that you are happy with the platform! If you ever have any issues or questions, our Customer Support team will always be available to help.

TC

Todd C.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Helping to build community via user generated content"

September 28, 2022

5.0

Experience has been strong. The internal team is there to walk you through a particular feature or process, or they also have the ability to run programs for you.

Pros

We're able to easily capture potential new users to join the Manual Labor community, and ultimately increase our dialogue to help improve our thought leadership.

Cons

As the platform continues to mature, we'd love to see additional integrations that make workflows a bit more seamless. There is a tremendous opportunity for them to be part of the new modern marketing stack for brands that require heavy community management for their owned & operated content along w/ end-user content.

Review Source

JD

Jasmine D.  
Assistant Director of Digital Strategy & Marketing  
Higher Education  
Used the software for: Less than 6 months

### "Great Customer Support. Easy to use. "

May 31, 2022

5.0

Overall, its product that is easy to navigate with great customer support. Our team has been using the campaigns frequently for key admission events. This product helps decrease manual student reach out for photo permission.

Pros

The campaigns have been very helpful with gathering specific content from specific audiences. The campaigns are easy to set up and the EnTribe team provided ideas on how to help promote the campaigns to students.

Cons

At this time, there is not anything I do not like about this software. We are testing which campaigns receive great response and why to help plan for the upcoming year and future use.

Reason for choosing EnTribe

This was a recommendation from our VP based on his previous institution.

Review Source

Response from EnTribe

June 3, 2022

Thank you so much for your review, Jasmine! We love to hear that you are happy with the platform. If you ever have any issues or questions, our Customer Support team will always be available to help!

YR

Yazmeen R.  
Senior Social Media Analyst  
Consumer Goods  
Used the software for: Less than 6 months

### "Entribe Review"

March 14, 2022

4.0

Love our reps. But I would like them to be more proactive than reactive.

Pros

The interface is very user friendly and updates content quickly

Cons

Wish we would integrate social media accounts

Review Source

Response from EnTribe

April 27, 2022

Thank you for your review, Yazmeen! We appreciate your compliments and constructive criticism. Every day we work to improve your experience with our customer success team as well as on our platform. Both critiques are noted and we will continue to work on them. Again, thank you for your review!

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