# Page 2 | BLACKbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is BLACKbox the right Data Loss Prevention solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248514/BLACKbox/reviews --- BLACKbox 4.5 (49) [View alternatives](https://www.capterra.com/p/248514/BLACKbox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of BLACKbox ## Showing most helpful reviews Showing 26-49 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use pS pradip S. DIRECTOR Financial Services Used the software for: 2+ years ### "Best DLP plus data centralization solution for sme " November 5, 2022 5.0 Excellent Value for money Meets our business objectives for data loss prevention and data backup Pros We are using Blackbox for storage, data loss prevention and email management it has been very helpful protecting our confidential customer data and ensuring only authorized person have access to it. The audit trail also helps us understand if someone has deleted the data. Feature of autocratic centralization and back up reporting and auditing are excellent feature, we are no longer dependent on end user remembering to save the data on to a central drive, the minute they save the data it is saved in the central location only. A must use feature for all SMEs where we have so little time and so much to do and if data gets deleted it’s a huge hassle. I highly recommend it. Cons They have 100% advance payment policy and also having high reluctance on offering discounts, standard support hours are from 10AM to 6PM on week days, we need it from 09 AM . Review Source AK Alok K. CEO Mechanical or Industrial Engineering Used the software for: 2+ years ### "Good Solution foe SME" June 4, 2024 5.0 Pros User friendly. Economical . good for non IT as well Cons 1) We have to explain our setup to the call center rep every time we call 2) Connecting to call center is not very easy. 3) Some time it takes long time to find resolution 4) Email to support goes unanswered. 5) Some settings gets reset abrubtly Review Source VR Verified Reviewer Director Textiles Used the software for: 2+ years ### "Data is secured with BLACKbox " November 3, 2022 5.0 It has just the right number of features needed by smes, doesn't load the solution with too many features which will never be used. Made in India product meets global standards Pros Email management, distribution and backup is a great feature, helps us take complete backup of emails and we never loose important business information. It also prevents sending attachments by unauthorized users. Cons They are having high reluctance on offering discounts Review Source PC Pratiksinh C. IT Admin Medical Devices Used the software for: 2+ years ### "4.Data is secured with BLACKbox " November 4, 2022 4.0 Good Service Pros One box for DLP, data centralization, backup & storage, policies, it helped us quickly set up standard IT practices in our office. Cons should provide blackbox Support Mobile number for emergency . Review Source MS Mahendra S. Admin Civil Engineering Used the software for: 2+ years ### "Best DLP plus data centralization solution for sme " November 4, 2022 5.0 Excellent Pros One box for DLP, data centralization, backup & storage, policies, remote access, it helped us quickly set up standard IT practices in our office. Email management, distribution and backup is a great feature, helps us take complete backup of emails and we never loose important business information. It also prevents sending attachments by unauthorized users. Cons While sending and receiving Email it takes lot of time at least 10 minutes, Reason for choosing BLACKbox No other product considered Review Source NS Nandkumar S. MD Renewables & Environment Used the software for: 2+ years ### "File Server with DLP solution" May 26, 2022 4.0 Overall it is decent but with a lot of scope for improvement. Pros The mind is relaxed that there will not be any data loss. Cons We are habituated to vendors visiting us for immediate resolution. However, we are slowly getting used to the online resolution. The problem is sometimes it takes 4-8 hours or several days for a person to contact us. Sometimes a ticket is not resolved to satisfaction but it is unilaterally closed by your associate. Pl make it a point to ensure that the person who has sold us the product visits us once every 3-4 months to ensure we are getting proper support. Review Source ZM Zubin M. GM Exports Textiles Used the software for: 2+ years ### "Mecords " January 3, 2023 4.0 Pros Features are good & data security is good. Cons Space consumption and workability with other software. Review Source dS dattatray S. Head-Operation & sales Machinery Used the software for: 2+ years ### "Blackbox help with keep the Data with Proper Authorization control as per department & Role " May 5, 2022 4.0 Good Pros Access control , DLP , Backup with email , Email control ,Role control ,Pen drive etc Cons Support - 24 \* 7 required , Price Structure - at least for old customer price should be different , offline support required at least once in 6 month , Training session at least once in six month , AMC COST for should have some discount if customer goes for multiple year AMC in single stroke or customer who is taking the AMC regularly Review Source AF Anjali F. Sr.Vice President-HR & Admin Mechanical or Industrial Engineering Used the software for: 2+ years ### "Very good" July 27, 2022 5.0 Good Pros This software help us to protect our data. Cons I feel lots of restrictions, which could be minimized. Review Source AJ Anand J. Manager IT Chemicals Used the software for: 2+ years ### "Magic Box" May 18, 2022 5.0 Pros It's very much faster in backup and recovery Cons It takes more space in server And little bit expensive Review Source PG Prashant G. Partner Consumer Goods Used the software for: 2+ years ### "Highly recommended for data security" December 27, 2022 4.0 Overall experience is very good. Pros Data access and security. Also automated Backup is very effective. Cons Too much support is required for setup and repeated Review Source SW Sandeep W. Account Department Accounting Used the software for: 2+ years ### "Data is secured with black box" May 30, 2022 4.0 Very Good Pros Easy to use & security for data and easy policy making Cons Their standard support hours are from 10AM to 06PM, You have to upgrade the support contract to get 24/7 support and also need to close ticket within 2 days. Now we are not getting call from support engineer without escalation. Review Source AK Akshat K. Director Events Services Used the software for: 6-12 months ### "All in one tool" March 3, 2022 4.0 Pros BLACKbox offered a single solution, to centralize all your data into a central folder, and not only that the feature of forced centralization greatly helped reduce data scatteredness. We are using all the features of data loss prevention and data theft prevention, Remote access over VPN to our tally. Cons No cons as such as it meets our business objective Reason for choosing BLACKbox The simplicity of the platform, its ability to meet our multiple objectives with one solution. It also saved us huge cost of storage and software licencing. Review Source PP Pramod P. Director Printing Used the software for: 2+ years ### "Admin" June 24, 2022 4.0 Pros Data security is the most attractive feature of this software. Overall easy to use. Cons Old and unwanted data need to be removed manually to create space in hard disk, which should be on automated. Review Source HP Harshal P. IT Head Pharmaceuticals Used the software for: 2+ years ### "Best Solution on Security Management" April 25, 2022 5.0 its best solution for security Management so value for money Pros Auto back system, Data Security, Email Management Cons Unable to get Customizations to report like separate Gmail outward log, VPN Report Review Source PD Pranav D. Executive-HR&Admin Mechanical or Industrial Engineering Used the software for: 2+ years ### "Best Solution for SMEs business continuity plan" May 12, 2022 5.0 Pros One Box solution for Data centralization,backup&dlp solution. Cons At Present Support is 10.00 Am To 06.00 Pm On Monday To Saturday it should Support Should be 365 Days 24 Hrs. Review Source CJ Chaitali J. SALES CO-ORDINATOR Machinery Used the software for: 2+ years ### "Data is secured with Black Box" May 27, 2022 5.0 It is good. Pros We are using blackbox for Data centralization , secure data, Daily Auto Backup Cons quick response required, within 1 hour call back should come Review Source AB Ashish B. Manager - Inventory Mechanical or Industrial Engineering Used the software for: 2+ years ### "Data Back-up Security and Theft Protection" May 12, 2022 4.0 Good Business Policy and Price Benefits Pros Cetralized Data Storage with regular backup and Theft Protection Cons Software Support delays. Should be available 24x7 Review Source SK Sumit K. Sr. Engineer Sales Automotive Used the software for: 2+ years ### "File Server with DLP solution" May 5, 2022 5.0 Support we receive is very good. Pros Automatic Back up, Group Policies, Email Policies, Cons 24/ 7 Support not available, high reluctance to offer discount, Review Source KI Kartik I. CEO Mechanical or Industrial Engineering Used the software for: 2+ years ### "Excellent product, user friendly and reliable " June 24, 2022 5.0 Pros Backup automation, file sharing, data control Cons Nothing much to say now. Overallnprodcut and services are good Review Source VM Vinod M. Manager Environmental Services Used the software for: 1-2 years ### "File Server with DLP solution " May 26, 2022 4.0 Meets business requirements. Needs small improvement in support. Pros Drives accessibility as per org policy . Vault & workspace Cons Understanding requirements from end user. Need same explanation for reoccurring issues... Reason for choosing BLACKbox Cost Made in India product Single source for hw& sw Review Source PJ Prasad J. Director Industrial Automation Used the software for: 1-2 years ### "Good VPN solution for access data from anywhere" May 27, 2022 3.0 Pros Good VPN Solution Data backup automatically Cons Need improvised service support most of the time support engineer do not understand our issue. Review Source PK Prachi K. Admin Design Used the software for: 1-2 years ### "File server with data loss protection" May 5, 2022 4.0 Pros Helps us to keep our data secure and gives backup solutions Cons Very helpful if have own IT person/department in office. Required 24x7 support Review Source MT Manoj T. Director Consumer Goods Used the software for: 2+ years ### "Rico review" May 17, 2022 5.0 Good Pros Deleted files can be recovered (2) access to people as per requirement (3) backups (4) tracking of work by people ...(5) support Cons Integration with erp on the same device not done. Now tally erp done but other erp softwares not available on the device Review Source Similar Products Featured ## Related categories [Computer Security](https://www.capterra.com/computer-security-software/)[Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.