# Ripple Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ripple Software - reviews, pricing plans, popular comparisons to other VoIP products and more.

Source: https://www.capterra.com/p/248528/Ripple

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# 

 Ripple Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Ripple

## What is Ripple?

Ripple makes it affordable and easy to connect to anyone, anywhere in the world. Ripple grants all the features of a traditional PBX while simultaneously providing the newest functionality used with modern VoIP technology, all while being a cloud-based communications provider for easy scalability. Some of these features include cell phone integration, voicemail to email, call recordings, call routings, call forwarding and much more.

## What is Ripple used for?

[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Ripple?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intruity.com/crm&name=Ripple)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ripple

0.0

VS.

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (900)

Value For Money

0.0 (0)

Value For Money

4.5 (820)

Customer Service

0.0 (0)

Customer Service

4.4 (857)

## Ripple alternatives

Highest Rated

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

[4.6 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/175788/Nextiva/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Call Distribution

Distribute/route/connect calls

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Queues

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Reporting

Track and report on all incoming and outgoing calls

Ripple 19 features

Distribute/route/connect calls

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Computer-telephony integration is the use of computers to manage telephone calls

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Transmit voice and other information digitally

Monitor wait time and abandonment for incoming requests that have not been routed

Active monitoring of systems, applications, or networks

Enables the connectivity to send and receive calls over the internet

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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