# inspace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is inspace the right Meeting Room Booking System solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/248535/Inspace/reviews

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inspace

4.1 (14)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of inspace

Ease of use

4.1

Customer Service

4.4

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Program!"

July 25, 2023

5.0

Pros

The ability to manage our office's floor plan

Cons

I do not have anything for improvement at this time.

Review Source

Response from inspace

September 8, 2023

Thank you for taking the time to leave your review of the inspace platform! We appreciate your kind words and will continue to give the best experience we can to help manage your office's floor plan.

cA

clare A.  
manager  
Oil & Energy  
Used the software for: 1-2 years

### "Frustrating app, has potential "

July 23, 2023

4.0

frustrating.

Pros

the features and functionality enable a flexible working environment.

Cons

It isn't well supported, the app is VERY buggy. User experience in general is very poor on both iOS and android.

Review Source

Response from inspace

September 8, 2023

Hi Clare, thank you for your comments on the functionality we provide to enable a successful flexible working environment. We're sorry to hear that you have been experiencing these bugs with the mobile version of the platform. Please let us know whenever you experience a bug by reporting it here https://inspaceapp.atlassian.net/servicedesk/customer/portal/2. We want to ensure you have the best user experience possible and your feedback is instrumental in achieving this. If you are open to have a quick chat with us, we would be happy to schedule a call https://calendly.com/inspaceapp/inspace

BE

Baris E.  
Pricing Analyst  
Utilities  
Used the software for: 6-12 months

### "Thoughts"

July 25, 2023

3.0

Pros

i like the idea that is being implemented. On paper, it solves an issue for the workplaces that do not have desks allocated to each individual.

Cons

I feel like the app is not very responsive which is a big problem. Every single time I select a date and book my space for that day (which is not today) it reverts back to today which makes it impossible to see whether your reservation has gone thru. Multi day selections for booking is also a headache. I don't have to select the same seat every single day but it would be ideal to be able to exclude (or include) the potential seats that you'd like to book (or not book) and the app reserves it for you. Also, I do not like the booking cancellation journey.

Review Source

Response from inspace

September 8, 2023

Hi Baris, Thank you for your feedback, our goal is to enhance workplaces and give you the tools to succeed. We're sorry to hear that you have been experiencing issues with the date/time selection and cancellation when booking a space. You should be getting a notification immediately saying "Congratulations! Your space is reserved!" We've taken note of your feedback and worked to improve these aspects of the Mobile app, especially with the booking aspects. You can see all of your bookings in the "My Bookings" tab in the User Hub screen as well as in the Calendar View. For the cancellation journey, you have the ability to check the "My Bookings" area to see your booking details and cancel any bookings with a single click. Thank you for your idea to exclude (or include) potential seats that users commonly occupy (or don't use) and have inspace automatically reserve it for users. This is something we have recently built and is now available through our AI feature! AI will remember your favorite desk and favorite coworkers to sit next to. If you would like to learn more about this feature, here's more information: https://inspace.app/workplace-ai

DD

Danielle D.  
Office Manager  
Human Resources  
Used the software for: Less than 6 months

### "D.Diniro- inspace review "

July 25, 2023

5.0

I do like inspace and would recommend it to other companies

Pros

I like the map layout feature. I also like the organization of the platform as a whole and that it is user friendly to all. In addition, our specialist \[sensitive content hidden\] has been exceptional

Cons

What I like least about inspace is that we are capped at 50 users for our specific plan. We have over 100s of employees in our organization and 50 users needs to be increased to more for a basic plan. In addition, I so not like that the admins do not get a separate alert for when I user books. Instead I have to refresh the page making it chaotic for last minute bookers if we have a busy day filled with reserved rooms

Review Source

Response from inspace

September 8, 2023

Hi Danielle, thank you for taking the time to leave your review of the inspace platform! We're glad to hear about your positive experiences using our platform and that you find it so user friendly. For adding new users, you have the ability to add additional users beyond the initial contract whenever you would like. This can be done through Stripe in the billing section. Your suggestions for improving admin alerts are on our radar! We really enjoy working with you!

SA

Saksham A.  
Student  
Higher Education  
Used the software for: 6-12 months

### "Inspace Review"

July 20, 2023

4.0

Pros

I liked how it allowed me to reserve a time and space for studying at my school which has a lot of study rooms but even more students always in them.

Cons

It was hard to use at first but got easier.

Review Source

Response from inspace

September 8, 2023

Hi Saksham, thank you for taking the time to leave your review of the inspace platform! We're glad you found value in reserving study spaces at your school. Your feedback is appreciated and we will strive to make the initial learning curve even more user friendly.

SE

Shayan E.  
Residential PV Engineer  
Renewables & Environment  
Used the software for: Less than 6 months

### "Inspace improvements"

July 20, 2023

3.0

It has been nice, not so bad though. I've learnt how to deal with the aforementioned problems. Would be better if they're not there though

Pros

It's a nice idea to book your desired seats within the office rather than sit at the same desk everyday

Cons

How the app does not load well and how you can lose seat booking at times. And how you can not book two seats at a time( e.g: for yourself and for your colleague etc)

Review Source

Response from inspace

September 8, 2023

Hi Shayan, thank you for taking the time to leave a review of the inspace platform! We're always looking for feedback and appreciate what you've mentioned. The ability to book a space for yourself and another coworker is a great idea and we have this available. To activate this, please have your admins toggle the "Coactive" option in their space settings.

WM

Will M.  
Web Master  
Information Technology and Services  
Used the software for: Less than 6 months

### "Inspace is a great product"

July 25, 2023

5.0

Pros

I like the ability to reserve seats within a space

Cons

They are just starting to integrate it with Google Calendar so we could not do everything we needed with it just yet but their customer support was very accommodating.

Review Source

Response from inspace

September 8, 2023

Hi Will, thank you for taking the time to leave your review of the inspace platform! It's great to learn your reasoning for switching to our platform. We're glad to hear you've been using our Google Calendar integration! Could you please let us know your specific needs with the integration that you need? Here is a link to our integration on our Help center which outlines the full extent of the integration capabilities: https://inspace.app/help-center/google-workspace. If you have something else that you would like to be included in the integration, please let us know and we'll be sure to include it if it is not already made available! Additionally, if you would like to check on the progress of new updates, please look at the release notes here: https://inspace.app/release-notes.

TS

Theo S.  
Partnerships Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great tool! "

August 1, 2023

4.0

Pros

Helpful and easy to use! Good to have in a bush office

Cons

The check in feature is clunky and ultimately not necessary

Review Source

MJ

Manesh J.  
EA  
Renewables & Environment  
Used the software for: 1-2 years

### "Desk reservation user- "

August 1, 2023

4.0

so far its higher end of 8 out of 10

Pros

user friendly and its easier to book, especially the layout is accurate

Cons

could have easy summary or better dashboard

Review Source

IS

Isaac S.  
Instructor of Chemistry  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Great product"

July 29, 2023

4.0

Pros

I like that I can both schedule a room ahead of time in my calendar or I can book an empty room when I walk up.

Cons

If my personal device doesn’t have NFC support then I can’t directly check into a room.

Review Source

DH

Diana H.  
Brand Strategist  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "great tool"

July 28, 2023

4.0

good

Pros

easy to use, bookings of the space. will be using in the future.

Cons

would like it to be easier to book multiple rooms

Review Source

Response from inspace

September 8, 2023

Hi Diana, thank you for your feedback, we're excited to hear that you will be using our services in the future! We are always looking for ideas to make the platform more user-friendly. For booking multiple rooms, which aspects would you like to see streamlined? We would be happy to hear your thoughts over a 15-min call if you would like: https://calendly.com/inspaceapp/inspace.

MR

Maria R.  
Research Engineer  
Biotechnology  
Used the software for: 6-12 months

### "Inspace for fluid work environment"

August 1, 2023

5.0

Pros

It was great to see a map of the office and be able to reserve any spot, the map was very accurate and detailed

Cons

Generally it is working pretty well, the chip on the desk looks very clean and natural, it doesn't cause any problems. Sometimes I forget to put my phone on the chip, but the app will remind me and ask me if I want to use my reservation, so at that point I just put my phone on top of the chip, it is not an inconvenience at all

Review Source

Response from inspace

September 8, 2023

Hi Maria, we really appreciate your kind words on the platform! It's great to learn that the booking process has been working so seamlessly for you. We are glad you found the inspace devices so beneficial to your experience!

MW

Max W.  
Energy Analyst  
Utilities  
Used the software for: Less than 6 months

### "Desk booking is inconsistent between employees, showing different reservations."

July 20, 2023

3.0

It's ok. It is functional, just not perfect.

Pros

The UI is very clear.

Cons

\- Often viewing bookings between users is substantially different, where the same desk may show as booked on one device, and free on the other.- Choosing dates / times to reserve a desk is buggy and often requires multiple attempts to choose correctly.

Review Source

Response from inspace

September 8, 2023

Hi Max, we're glad to hear you find the UI very clear! Thank you for addressing your experiences and concerns with the desk availability and reservation times. We released a new version of the app that improved the reservation process. We're actively looking into these reports to ensure a user-friendly experience and make the process even easier. We would love to hear your feedback on the update, if you have availability, book some time with us here: https://calendly.com/inspaceapp/inspace. Your feedback is what helps us improve!

NB

Nicole B.  
program  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Inspace Trial Review"

August 1, 2023

5.0

Pros

I only did the trial on desktop. It was straight forward and easy to use. It helped streamline the booking process.

Cons

The design section was a bit confusing to figure out.

Review Source

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