# Best NinjaChat Alternatives 2026 | Capterra

> Looking for alternatives to NinjaChat? Find out how NinjaChat stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/248600/NinjaChat/alternatives

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# Alternatives to NinjaChat

[4.6 (5)](https://www.capterra.com/p/248600/NinjaChat/#reviews)

Write a Review!

[View Profile](https://www.capterra.com/p/248600/NinjaChat/)

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## Top NinjaChat Alternatives

NinjaChat

* * *

Starting from:

Not provided by vendor

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (5)](https://www.capterra.com/p/248600/NinjaChat/#reviews)

Ease of Use

5.0

Customer Service

4.6

Features

4.6

Value for Money

4.6

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

* * *

Starting from:

$0

Pricing Model:

Other

* * *

Overall Rating:

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Ease of Use

4.7

Customer Service

4.8

Features

4.3

Value for Money

4.3

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All NinjaChat Alternatives

At a Glance

Top Alternatives for NinjaChat

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Survicate](#product_483a5305-9a5a-4324-ad0b-a6d200b6d7d3)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)

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by Intercom

[4.5 (1131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/)

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by Freshworks

[4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Text

[4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

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by Typeform

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Automate follow-ups, send data to your tools, and trigger actions instantly so every response turns into meaningful next steps. [Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/)

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by Birdeye

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/)

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by Weave

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more. [Learn more about Weave](https://www.capterra.com/p/141842/Weave/)

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by GiveMe5.ai

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands. [Learn more about GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/)

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## [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

by Trustpilot

[4.5 (1202)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

A customer review management tool that brings businesses and consumers together through reviews. [Learn more about Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

by Genesys

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

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## [Kustomer](https://www.capterra.com/p/158128/Kustomer/)

by Kustomer

[4.6 (79)](https://www.capterra.com/p/158128/Kustomer/reviews/)

Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. [Learn more about Kustomer](https://www.capterra.com/p/158128/Kustomer/)

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## [Hiver](https://www.capterra.com/p/142975/Hiver/)

by Hiver

[4.7 (146)](https://www.capterra.com/p/142975/Hiver/reviews/)

Hiver is an AI email management tool that helps teams supercharge their inbox - assign, track, automate, and collaborate easily. [Learn more about Hiver](https://www.capterra.com/p/142975/Hiver/)

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Software Found In

-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)
-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)