# BotUp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BotUp Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/248614/Botup --- # BotUp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BotUp ## What is BotUp? BotUp by 500apps is a chatbot software that helps build your chatbot without coding. Automate conversations with your customers, gather information, make appointments, engage in eCommerce, and provide support. Seamlessly integrate a chatbot with popular messaging apps to solve common customer problems, increase sales, and improve overall customer satisfaction. Leverage built-in CRM and robust analytics dashboard to better understand your bots and target the right audiences at the right time. ## What is BotUp used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BotUp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://500apps.com/&name=BotUp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BotUp 4.5 (6) VS. [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price Contact vendor Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (6) Ease Of Use 4.4 (73) Value For Money 4.0 (4) Value For Money 4.0 (58) Customer Service 4.4 (5) Customer Service 4.3 (52) ## BotUp alternatives [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (351)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) Highest Rated [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [View all alternatives](https://www.capterra.com/p/248614/Botup/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Augmented Analytics Analyze data and automatically generate insights using AI/ML technologies Automated Responses Automatic reply functionality for incoming messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules BotUp 29 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Shortcuts for inputting frequently used messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows See options for potential search queries within the system Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.0 (4) ### Starting price Contact vendor for pricing Free trial available Value for money 4.0 (4) 4.0 Based on 4 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (5) 4.4 Based on 5 reviews ## User reviews Overall rating 4.5 Based on 6 reviews Filter by rating 5(4) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent PV Panyam V. Digital Marketing Associate E-Learning ### "Easy Interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2022 Pros My experience with BotUp by 500apps has been great so far. Previously, I have used tools that did a small part of what BotUp offers but weren't a complete solution. Thankfully, BotUp offers a complete solution. This lets us engage with users. Cons It's been good so far. I have been using it daily for about 6 months now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Shoukhin M. Founder & SEO E-Learning ### "Automatic AI Chat to Boost your Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 18, 2022 I have had a great experience with Chatbot. Automated response was impressive and the program just worked flawlessly from there. Pros Botup is an automatic AI chat that helps you boost your sales. The AI chatbot can be used to provide information or to buy products or services. By using Botup AI scripts on your website, you can track where people are coming from so you can serve them better. This will also save a lot of time and effort; this way, you'll have more time to focus on other aspects of your business. Cons Botup could use an improved graphical user interface to make the experience smoother. Botup could provide some detailed information about visitors to analyze them more effectively. Switched from [LiveChat](https://www.capterra.com/p/62194/LiveChat/) Did you find that live chat was taking up too much time or becoming a hassle? You may want to switch to botup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Md Sazzad M. Sr. Officer Mechanical or Industrial Engineering ### "Awesome AI " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 4, 2022 The AI chatbot has been designed to cater specifically to an e-commerce business. It is a great way to increase conversion, lead generation, and sales. It has a user-friendly interface and is highly customizable. Pros Botup is full of features and makes it easier for users to communicate with the bot. The visual flows are also, in general, easy-to-use. AI scripts are finding ways to allow you to benefit from their invention by doing things like allowing you to know when people come into your website so you can provide a great experience for everyone. Botup’s AI features allow your business to reach more potential customers, which will increase your sales. You can also get real insight and data with chatbots that let you track historical records, overall progress, and have better insights. Cons This does not have a direct integration with WordPress, but it can be used in a lot of different ways and appears to work quite well. Switched from [LiveChat](https://www.capterra.com/p/62194/LiveChat/) Livechat doesn't have features like AI Botup, Facebook and WhatsApp integration is a bonus with Botup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Founder Civil Engineering ### "Visual Flow Creator is just awesome." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 20, 2022 Overall experience with Botup is fine and hope to use this in the future. But i must say they should improve UI design more. Pros Botup provides a lot of features. Functions are also and easy for all of users. The most suitable system for business management . Like other users i also liked visual flow creator. Cons I liked all of the features except UI design of this system, i think they should improve and make more attractive UI. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User ios developer Accounting ### "Fantastic for my business! Necessary" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 19, 2021 Pros program necessary for any type of business management, easy and comfortable to use Cons some more functionality, perhaps more analysis management Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Manager E-Learning ### "UI could be made better" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 10, 2021 Overall this is a decent product and has the potential to be better provided they improve the overall UI and UX of the product. Pros The product is rich in features. It has got all the good things one would expect from a bot. The visual flow creator is also good. Cons I don't like the UI, it looks cluttered. They should spend more time improving it and making it much more simple. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)