# CRM.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CRM.io the right CRM solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248620/CRMio/reviews --- CRM.io 4.4 (26) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CRM.io Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews Md Abdul M SEO & SMM Service ProviderMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “This program also has many built-in features including automated email reminders, time tracking with paystubs, appointment booking system (with automatic appointments), sales reports & analytics tools (such as lead generation reports), google apps integration, and much more!“ February 2, 2022 LN Larry N Sales personInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Free trial doesn't provide all the services needed.“ April 4, 2022 NJ Nacky J Senior Data AnalystMarketing and Advertising, 501 - 1,000 employeesUsed the software for: 1-2 years. “Also, it is part of a much bigger enterprise that I can get access and integrate to.“ March 7, 2023 RP Ramiro P Co-founderCivic & Social Organization, 2 - 10 employeesUsed the software for: I used a free trial. “They start using google sheets and now the have for a free plan a better experience and control of they leads and new opportunities“ December 10, 2021 Stefano O DeveloperComputer Software, 2 - 10 employeesUsed the software for: I used a free trial. “Easy to use, useful in making my activities known on the internet and for my targeted campaigns.“ December 15, 2021 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Md Abdul M. SEO & SMM Service Provider Marketing and Advertising Used the software for: Less than 6 months ### "It Has All The Features You Need To Run Your Business With No Problem" February 2, 2022 5.0 It is an amazing tool for small business owners and it does everything that I need my CRM to do. It helps me manage all of my customer information which includes customer phone numbers, emails, and addresses as well as billing information. This program also has many built-in features including automated email reminders, time tracking with paystubs, appointment booking system (with automatic appointments), sales reports & analytics tools (such as lead generation reports), google apps integration, and much more! Pros It's great software. It is easy to use and effective. The best thing about it is that you can manage your business from anywhere in the world. You don't need any computer skills because it has an online version of its own which makes management easier for customers who are not able to access computers at their workplace. Cons It is an awesome product, it has all the features you need to run your business with no problem. I just love the way that CRM.io helps me and my company grow, we don't have any problems at all when using this product and we are so very happy about it! Review Source PK Petteri K. Coach Professional Training & Coaching Used the software for: 1-2 years ### "CRM.io gives you a lot" December 12, 2023 5.0 For me as a small business owner, CRM.io is great value for many and the other in the business suite included application is just a great plus. Pros CRM.io is part of the huge suite for business owners. It is part of 500apps, which has so many application that I'm not yet even using all of them. Cons The learning curve of all the application is quite big, but they have excellent support team as well as video trainings. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing CRM.io The value for money of CRM.io (500apps) is unbeatable. Switched from [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) CRM.io is the next version of Agile CRM. Review Source VR Verified Reviewer Technology lead Information Technology and Services Used the software for: Less than 6 months ### "Amazing CRM to Smooth My Work" October 26, 2022 3.0 Pros I like the fact that there are many solutions included into one platform (sales, marketing, revenue, etc....), which makes our lives so much easier because pretty much everyone at the company can use the same CRM at the same time. Cons It is sometimes necessary to come to a halt during the day due to service problems in the CRM as we are reliant on it for everything. Moreover, I am concerned that we are losing data or missing important information regarding our deals. Review Source RP Ramiro P. Co-founder Civic & Social Organization Used the software for: I used a free trial ### "Perfect CRM for most users and small companys" December 10, 2021 4.0 My overall experience implementing this for a small business is really good. They start using google sheets and now the have for a free plan a better experience and control of they leads and new opportunities Pros Really intuitive CRM. For first experiences in CRMs this will be great for most users. The design its really good, I think this is one of the best pros. More clean, easy to read and easy to load data Cons For more experience users sometimes this CRM will be not enough. The external connections are not quite as good as other more expensive CRMs. Although for the price I thinks its perfect Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing CRM.io Becuase I heard it was really easy to use for first CRMs experiences Review Source Jose Pablo V. Finance Analyst Financial Services Used the software for: 6-12 months ### "CRM.io the tool you must have" January 1, 2022 4.0 Simply, it is the software what achieves what do you expect of it. Besides the feedback about support, it will contribute to your company and its return will be worth the investment. Pros I would like to mention some pros of this platform: 1. This program is easy to integrate, especially when the customer support team comes into place. 2. The entire process is easy and fast, some features are yet to be looked at, but the overall experience is great 3. Highly recommended for your organization Cons One of the cons we have found with CRM.io and I know the support team are working on it, is that they take a little time to resolve issues with platform, but we can understand the high demand of their services, due an excellent software. Reason for choosing CRM.io CRM Microsoft CRM from SAP Review Source VR Verified Reviewer CEO Computer Software Used the software for: Less than 6 months ### "Best platform that allows you to manage the whole Sales workflow at one place." February 4, 2022 5.0 Pros \- Best UI/UX. Too easy to use. - Allows to track and manage every part of sale funnel at one place. - Can be also used as task management platform for sales team. Cons \- Sometimes, it get too overwhelming to make sense of full dashboard of app. - Laggy as well but not as much like 1 in 100 times. Review Source VR Verified Reviewer Managing Director Food Production Used the software for: 6-12 months ### "Affordable Yet User-friendly Crm" October 17, 2022 5.0 Pros With CRM.io, I can easily set up a CRM without professional assistance or prior coding knowledge. I can easily set up a powerful CRM using only their get started videos and onboarding support. However, it does require patience and time to set up. In addition, I can upload large amounts of customer data directly from a CSV file, saving a great deal of time. Cons Getting CRM.io reporting to the level expected by enterprises is still a work in progress. Review Source Priyanka R. Application Developer Information Technology and Services Used the software for: 6-12 months ### "Exceptional Software for CRM and sales management " May 1, 2023 5.0 Pros With CRM.io we can easily organise my leads, sales and keep my team on track with follow-up and remainder. The visual dashboard is exceptional and effortless to navigate. Cons Although learning a new system can be challenging, I must say that the support I received from 500# team made the process a breeze. Review Source VR Verified Reviewer Deputy Officer Financial Services Used the software for: 6-12 months ### "The Best CRM Automation" October 21, 2022 4.0 Pros One of the most interesting things about 500apps is the fact that we can do full transactions on CRM.io from purchase orders to giving delivery notes. It's a surprisingly simple but powerful CRM platform. Cons 500apps could partner with more e-commerce giants like Amazon, Sopify, Flipkart, and the more involved it gets with the more e-commerce giants, the more recognized it becomes Review Source SB Sushmitha B. Chief Operating Officer Hospital & Health Care Used the software for: 6-12 months ### "500Apps - Best Software To Acquire, Engage, Retain & Delight Our Customers" October 14, 2022 5.0 Pros Contacts can be imported easily and lists can be created according to contact type or connection type. Organizing my contacts is easy with this feature. The fact that I can add other users allows me to view the chronological timeline of all contact points without having to spend time with our employees. Easy and fast way to send emails to specific lists. Cons It takes a little longer to adopt and implement CRM.io than the other software we used, but once it is customized to your needs it becomes way easier to use. Review Source VR Verified Reviewer ASSISTANT MANAGER SALES Logistics and Supply Chain Used the software for: Less than 6 months ### "Good crm software matching with organisation needs" April 15, 2022 4.0 Crm .io helps in forecasting the sales and planning. except some Ui issues. This software is helpful for my business . Pros Lead management in the field of project logistics became easy with Crm software. I can predict sales easily through the dashboard and it is very easy to use. Cons CRM software itself is a huge application. It took many days to understand. They could have provided more learning resources for customers Review Source YV Yamuna V. Lead- Medical Coding Pharmaceuticals Used the software for: 6-12 months ### "My Experience with CRM.io" October 20, 2022 5.0 Pros In my experience with CRM.io, all of my company's critical processes have been simplified. Our sales team can now track sales opportunities and view funnel reports, while our marketing team can email and tag contacts to specific audiences based on their demographics. In addition, our project unit has better follow-up and control capabilities, reworking capabilities and alerts, and truthful information for decision-making for the management team. Overall, CRM.io has been a very positive experience for me. Cons It would be great if we could report across more modules - For some of our issues and requirements. Review Source VR Verified Reviewer Pavan Kumar Madapathi Information Technology and Services Used the software for: Less than 6 months ### "CRM.io" April 1, 2022 5.0 Pros Used to store data manually. Now with this tool it really makes things smooth and fast. It is easy to identify clients data. They have centralized database and helps manager the queries easily Cons Need a detailed user manual of this Product. Low cost compared to the competitors in the market Review Source VR Verified Reviewer Marketing Executive Marketing and Advertising Used the software for: Less than 6 months ### "Easy to integrate & use" December 2, 2021 5.0 Pros This platform is easy to integrate especially when the customer support team comes into place. The whole process is easy and fast, some features are yet to be looked at but the overall experience is great. Cons The customer support team takes a little time to resolve the issues. Review Source NJ Nacky J. Senior Data Analyst Marketing and Advertising Used the software for: 1-2 years ### "User-friendly CRM software" March 7, 2023 4.0 Pros The pricing model of this software is the most appealing, very cost-effective for starting up in business. Also, it is part of a much bigger enterprise that I can get access and integrate to. Cons The platform is very laggy and the performance could still be improved. functionality should also be easy to customize just like any other CRM. Review Source VR Verified Reviewer Developer Computer Software Used the software for: I used a free trial ### "Fantastic for my business!" December 15, 2021 4.0 Pros Easy to use, useful in making my activities known on the internet and for my targeted campaigns. Very precise and accurate! Cons you could increase your ability to see information, but it's useless for now Review Source PV Panyam V. Digital Marketing Associate E-Learning Used the software for: Less than 6 months ### "Perfect software for lead generation and marketing automation" December 20, 2021 4.0 Pros It provides us with a clear view of all the steps of the sales funnel as well as a 360-degree view of the customer journey, providing valuable feedback to our business so that we can correctly direct our sales and service efforts. Cons Improve information syncing from other automation platforms. Taking the time to configure it to truly meet your specific needs can be frustrating, but once completed, you'll be glad you did. Review Source Tejas R. CMO Education Management Used the software for: I used a free trial ### "Best for Lead Management" December 10, 2021 4.0 Pros The best thing I liked about CRM.io was the lead management. We were using this for our company CampusTrail for a while & we used to get a lot of leads. CRM.io handled all the leads quite beautifully. I was first hesitant but later was satisfied with the overall software. Cons I wish there was a distribution system in the leads. Kind of like percentage wise. Suppose X% of leads is alloted to A person and Y% to B person. This would help us gauge performance. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review Source AL Alex L. Web / Graphic Designer, SEO Internet Used the software for: Less than 6 months ### "All-in-One Tool" December 9, 2021 5.0 We have been using this CRM software for several months and it has exceeded our expectations in terms of helping us manage our leads, organize our sales process, and close more deals. I have been able to become much more efficient at closing deals. Pros CRM.io is a simple yet powerful tool with a robust set of features that will help you to easily manage your sales pipeline and manage your contacts, leads and opportunities. It has a very simple to use interface that makes it easy to use, especially for non-technical users. It has a very affordable price too. I highly recommend this CRM tool. Cons Fo solo entrepreneurs is just fine, if you are an agency, you will have to go for one of the paid plans, but it is really worth the money. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) more features and better user interface Review Source VG Varish G. Software Engineer E-Learning Used the software for: Less than 6 months ### "Helped in Educational committee management" December 14, 2021 5.0 Pros Building the forms / Sending the mail ( All types of marketing are covered ) . We have integrated in admission forms, recruiting staff. Cons Automated stuff can be also integrated in the system / some productivity tools are ambiguous. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing CRM.io We have choose crm.io over trello from switching project management software to advanced CRM ( B2B , B2C). Review Source LN Larry N. Sales person Information Technology and Services Used the software for: 6-12 months ### "CRM.io Review" April 4, 2022 3.0 Backing up of data is easy Pros The software is user friendly which makes it easier to use Cons Free trial doesn't provide all the services needed. Review Source TT Tu T. Developer Information Technology and Services Used the software for: I used a free trial ### "Clean and easy CRM help you quickly management everything" December 10, 2021 4.0 Happy with the product but not pricing Pros Easy to use, customize and development. Many features help team quickly archive goals of team Cons Pricing for a small team, i don't think small team enough balance if want use full features of CRM Review Source Aşkın T. Product manager E-Learning Used the software for: I used a free trial ### "online CRM software" January 11, 2022 5.0 Pros It looks nice and helps you with whatever you need in a crm software. You can give it a try if you want. Cheap in price. Cons Emails falling into spam lowers my trust. It should be better in terms of user experience. Review Source TK Tuhin K. CRM Consultant Information Services Used the software for: I used a free trial ### "CRM.io " December 9, 2021 4.0 Pros We liked the idea of the CRM.io with 30 plus apps and one pricing, it's a really unique and creative solution for sales teams that are looking to grow their business. I think it's great that they are offering a CRM that's affordable for companies of all sizes with a wide variety of tools in it , so it won't be a problem even when you scale up. Smooth customization ability and workflow creation. Cons We are still exploring it , however so far CRM.io has been a good experience. Review Source JS Jennifer S. Entrepreneur Program Development Used the software for: I used a free trial ### "Excited virgin user!" January 31, 2022 5.0 Pros I like how easy it is for any level of user— even a complete newbie would be able to navigate and use effortlessly. Cons Truthfully, nothing has made me disappointed at all. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)