---
title: "MailSend Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MailSend Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more."
source_url: "https://www.capterra.com/p/248621/Mailsend/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 MailSend Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MailSend

## What is MailSend?

Email marketing software Mailsend by 500apps helps send newsletters, manage effective drip campaigns and forms to boost open rates and increase engagement. Mailsend puts your audience at the center so you can send marketing emails and automated messages, create targeted email campaigns, facilitate reporting and analytics, and sell online. You may either utilize one of their premade email templates or start from scratch when composing an email. You get access to 37+ apps for $14.99 per user.

## What is MailSend used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MailSend

4.7 (9)

VS.

[### Brevo](https://www.capterra.com/p/132996/brevo/)

[4.6 (3,526)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (9)

Ease Of Use

4.6 (3,514)

Value For Money

4.4 (9)

Value For Money

4.5 (3,091)

Customer Service

4.6 (8)

Customer Service

4.5 (3,090)

## MailSend alternatives

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[4.5 (6,261)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15,775)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/19319/JIRA/)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

[4.3 (2,956)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/31898/Constant-Contact/)

[Hibu](https://www.capterra.com/p/207701/Hibu/)

[4.5 (167)](https://www.capterra.com/p/207701/Hibu/reviews/)

Starting price

$449.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207701/Hibu/)

## FAQs about MailSend

Overview

### What company size and specific industries is MailSend built for?

MailSend is designed for small and medium-sized businesses that need email marketing software. It targets companies that want to manage email campaigns, with no specific industries mentioned in the vendor description.

Features and Usability

### What are the key features of MailSend?

MailSend offers email marketing tools such as campaign management, campaign scheduling, autoresponders, and drip campaigns. It also includes segmentation, personalization, A/B testing, and dynamic content for targeted messaging, plus contact and mailing list management, customizable templates and forms, email tracking, and campaign analytics with reporting and statistics.

Integrations

### Which third-party tools and platforms does MailSend integrate with?

MailSend integrates with 2 third-party tools: Gmail for email workflows and SendGrid for transactional email delivery. These native connections cover core communication use cases and provide direct integration support for sending and managing messages across both platforms.

Getting Started and Support

### What training and onboarding options does MailSend offer?

MailSend provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does MailSend offer?

MailSend provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support quality, so no conclusions can be drawn about response times, helpfulness, or common support frustrations from user experience data.

## Features

AI summary

Based on 20,574 Email Marketing reviews

Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities:

-   **Email Campaign Management** (**50%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**45%**)
-   **Contact Management** (**40%**)

MailSend supports all three features that reviewers rate most important: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send targeted campaigns, plan delivery at the right time, and keep subscriber information organized, allowing teams to run more consistent email programs and improve audience communication.

Email Campaign Management

5.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Contact Management

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Drip Campaigns

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Send automated marketing emails based on user actions over a predetermined period

Reporting/Analytics

5.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Subscriber Management

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Add or remove subscribers from mailing lists

Template Management

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

MailSend 31 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Image Library: Store and manage images
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Segmentation: Group leads or contacts based on their specific characteristics
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Subscriber Management: Add or remove subscribers from mailing lists
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (9)

4.4

Based on 9 reviews

## Pricing

Value for money

4.4 (9)

### Starting price

Free trial available

Value for money

4.4 (9)

4.4

Based on 9 reviews

## Integrations

[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (8)

4.6

Based on 8 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(7)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

jean claude M.

freelance

Marketing and Advertising

### "Le Logiciel Parfait pour les Débutants."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 8, 2022

Je suis globalement SATISFAIT de Mailersend. Le service après vente est au Top. Parfait pour les débutants.

Pros

Je trouve que Mailersend possède un ratio qualité/prix intéressant. Facile et pratique àl'utilisation, j'aime sa version Gratuite jusqu'à 12 000 emails. La fonctionnalité anti-spam est remarquable d'efficacité. L'automatisation de l'emailing est aisée à mettre en place.

Cons

Peu de choses à dire... Peut être l'abonnement payant, assez onéreux.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Sr. Executive

Consumer Services

### "Great UI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2022

Pros

Emailed and the way we schedule them , accuracy

Cons

Nothing as of such noticed Will let the team know if any

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Teacher

Education Management

### "MailSend for Better Email Marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 20, 2022

MailSend has improve our email campaigns by helping us create stunning newsletters, send automated messages, track mail openings, and get detailed reports about our audience. MailSend has helped us in gaining adequate insights to be able to make strategic decisions for long term.

Pros

MailSend is an awesome tool for enhancing and improving the email marketing, campaign management of a business by making them data driven. It lets an user create newsletters from the array of templates and setup marketing automation.

Cons

Everything about MailSend is likeable on the levels. I have used MailSend for my email campaigns needs for quite some time now and haven't came across any issues so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Md Sazzad M.

Sr. Officer

Mechanical or Industrial Engineering

### "Powerful Email marketing tool to increase conversion"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 13, 2022

Mailsend is a revolutionary email marketing tool that helps to produce and send customized emails in minutes. The tool simplifies the process of designing and sending emails by offering pre-designed templates. One can send personalized emails to all contacts at once without having to go through the process of adding them individually.

Pros

Mailsend is a powerful newsletter builder and marketing tool that you can try for free, both to have your own newsletter campaigns and to use the built-in templates in order to create personalized newsletters. Employing an email template generation service like Mailsend can save you days of tedious work, by enabling you to produce brilliant designs with just a few clicks. They have a drag-and-drop feature that makes it easy for anyone to get started with designing their own slides. They also have templates that are professionally designed to help speed up the process of creating email marketing. Mailsend has insightful data about your mailing campaigns, so you can make good business decisions.

Cons

MailSend doesn’t look very nice compared to other email marketing tools.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Marketing Manager

E-Learning

### "Not that great Email Marketing Tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

January 21, 2022

Pros

Mailsend has some pretty straightforward features that may be enough for someone looking for a decent email marketing tool. It has even a few templates to help you get started.

Cons

The tool lacks a lot many features, even the template builder looks very basic compared to other tools available in the market. Can't recommend

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

ios developer

Accounting

### "Fantastic for my business!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 19, 2021

Pros

program necessary for any type of business management, easy and comfortable to use

Cons

some more functionality, perhaps more analysis management

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Tejas R.

CMO

Education Management

### "Best Email Marketing Software for Drip Campaigns"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 17, 2021

Overall experience with mailsend was quite good. As I said, I was particularly surprised at how good it was.

Pros

I am seriously shocked at how good Mailsend with respect to Drip Campaigns. I particularly wanted Mailsend for Drip Campaigns & Email Automation. Loved it. Especially the drip builder. Was easy to use.

Cons

More email templates would be nicer to have. Along with some more designs.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reasons for choosing MailSend

Just wanted to check drip campaigns and price factor was also there.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VV

Varish V.

Software Engineer

E-Learning

### "Helped in Educational committee management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2021

Pros

I have used in sending emails for admissions / results.

Cons

Everything is fine, I am using this from last 2 years.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Aman P.

Digital Marketer

Marketing and Advertising

### "One of the best email marketing software to interact with your potential customers, very easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2021

Overall, it was a good experience creating email campaigns with Mailsend. I really liked it.

Pros

All in one email marketing software It lets you manage your newsletters and email campaigns It is very easy to use. Took me less than 10 mins to set up my email marketing campaigns

Cons

Do not integrate with any image library like Pixabay

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/248621/Mailsend/reviews/)

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