---
title: "Forms.io Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Forms.io Software - reviews, pricing plans, popular comparisons to other Survey products and more."
source_url: "https://www.capterra.com/p/248625/Formsio/"
page_type: "product"
language: "en"
---

# 

 Forms.io Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Forms.io

## What is Forms.io?

Forms.io by 500apps is an online form builder software that helps to create engaging forms to get your customer responses. Manage data collection, scale it, and do it all in style. Create forms in minutes by using drag and drop components without any coding experience or use form templates. Powerful integrations automatically send data wherever you need it, ensuring that it fits seamlessly into your workflow. Take your online forms to the next level with our ever-growing software.

## What is Forms.io used for?

[Market Research](https://www.capterra.com/market-research-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Forms.io

4.3 (4)

VS.

[4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

Contact vendor

Starting Price

$30

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (4)

Ease Of Use

4.6 (1,781)

Value For Money

5.0 (3)

Value For Money

4.4 (1,409)

Customer Service

5.0 (3)

Customer Service

4.3 (1,340)

## Forms.io alternatives

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

Highest Rated

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176571/Google-Forms/)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/158456/JotForm-4-0/)

## FAQs about Forms.io

Features and Usability

### What are the key features of Forms.io?

Forms.io offers customizable forms and templates, a survey builder, and forms creation and design tools. It also includes custom fields, response validation, access controls and permissions, real-time analytics, reporting and statistics, data import/export, third-party integrations, and multi-channel distribution for collecting and managing responses.

Integrations

### Which third-party tools and platforms does Forms.io integrate with?

Forms.io integrates with Stripe for payment processing. No other third-party integrations are listed in the official catalog data provided.

Getting Started and Support

### What training and onboarding options does Forms.io offer?

Forms.io provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing use.

Getting Started and Support

### What customer support options does Forms.io offer?

Forms.io provides Email/Help Desk, Knowledge Base, Phone Support, and Chat for customer support. No reviewer feedback is available about response times, helpfulness, or common support issues, so user experience with support cannot be assessed from reviews.

## Features

AI summary

Based on 10,704 Survey reviews

Not all survey tools cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Customizable Questions** (**55%** of reviewers rated this feature as critical)
-   **Surveys & Feedback** (**56%**)
-   **Survey Builder** (**53%**)

Forms.io includes **Surveys & Feedback** and **Survey Builder**, so teams can create surveys and collect responses in one place. However, it does not include **Customizable Questions**. Instead, it offers **Customizable Fields** (**49%**) and **Data Import/Export** (**42%**), which give businesses more flexibility in how they structure form inputs and move survey data between systems, helping businesses gather feedback efficiently and work with results more easily.

Survey Builder

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create and manage surveys

Customizable Fields

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Customizable Forms

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Forms Creation & Design

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Forms Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Forms.io 34 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Reminders: Reminders sent via email
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Mobile Survey: Distribute a survey via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.)
- Survey Builder: Create and manage surveys
- Survey Sample Management: Manage sample of audience for conducting market research surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment

---

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Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

5.0 (3)

### Starting price

Free trial available

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(3)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Chandana M.

Bussiness development

Hospital & Health Care

### "Robust Form Builder"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2022

Pros

In either the trial or paid versions, you have access to templates that create professional looking forms. One of the best things about it is that it comes with a pack of apps to meet all of your business needs for the same price and single sign-on. Furthermore, I like the integrated Stripe payment forms for collecting client/customer payments.

Cons

Their app hasn't disappointed me yet. It works well for my business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Product manager

E-Learning

### "To quickly prepare forms and surveys"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

December 29, 2021

Pros

It's nice that it creates forms by dragging and dropping with little effort. The work is made even easier with various templates.

Cons

All e-mails I sent forms from the system fell into phishing and spam. The confirmation e-mail they sent me was also spam. I couldn't figure out why the forms are not opening. I'm preparing a form and sending it, but I can't use it. There is a lack of user experience.

Switched from

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tejas R.

CMO

Education Management

### "Exceeded my expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 21, 2021

Pros

Loved it. Not only the drag and drop feature was so good. But the integrated payment system was quite useful for our clients. The best part is that they have a plugin on WP too. That really helped.

Cons

No cons. This form builder has everything one can ask for.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Md Billal Hossain S.

Founder

Writing and Editing

### "Now I Can Get Feedback Easily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2021

Pros

\- A super cool form builder. - You can influence people in participate to fill up the form. - Have free use feature.

Cons

I didn't find any negative side of this Forms.io aka Survey Builder tool.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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