# BackupAssist Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BackupAssist Software - reviews, pricing plans, popular comparisons to other Server Backup products and more. Source: https://www.capterra.com/p/248637/BackupAssist --- # BackupAssist Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BackupAssist ## What is BackupAssist? BackupAssist is backup and recovery software for Windows servers that helps organizations become cyber-resilient. Launched in 2002, BackupAssist provides comprehensive backup and recovery options for physical and virtual Windows servers, including full server backups, file-based backups with version history, and support for backing up to multiple destinations like local disks, NAS devices, and the cloud. The software includes cybersecurity features like CryptoSafeGuard to protect backups from ransomware. ## What is BackupAssist used for? [Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $279 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BackupAssist?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.backupassist.com&name=BackupAssist) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BackupAssist 4.8 (13) VS. [4.6 (372)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $279 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.7 (371) Value For Money 4.7 (10) Value For Money 4.4 (354) Customer Service 4.2 (10) Customer Service 4.5 (355) ## BackupAssist alternatives [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) Highest Rated [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) [4.8 (458)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161328/NAKIVO/) [View all alternatives](https://www.capterra.com/p/248637/BackupAssist/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Backup Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Disaster Recovery 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan and implement business continuity measures in case of unforeseen events Encryption 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Convert data into a code for security Bare-Metal Restore 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Cloud Backup 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Secure Data Storage 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches BackupAssist 8 features Schedule automatic backups by selecting the frequency of data backup jobs Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Process of backing up of files and applications to cloud-based remote servers for protection of data Plan and implement business continuity measures in case of unforeseen events Convert data into a code for security Protects systems from ransomware attacks and mitigates attack risks Securely stores data to prevent data loss or breaches Web Access/Restoration Get Advice We can help you find the software with the features you need. Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 4.7 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/248637/BackupAssist/pricing/) BackupAssist Classic $279.00 Flat Rate,Per Year It includes: - Ability to Manage via Multisite Manager - Access to Our Cyber-Resilience Briefings - Annual Tune-up Consultation & Cyber-Resilience Audit - Crypto Safeguard and Ransomware Protection - Free Product Upgrades - Phone and Email Technical Support BackupAssist WFH $39.90 Flat Rate,Per Year It includes: - Back up in the Cloud - Back up Locally - Cyber-Security Features Combat Ransomware and Hacking - Protect Systems and Files BackupAssist ER $399.00 Flat Rate,Per Year Value for money 4.7 (10) 4.7 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (10) 4.2 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(11) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SC sheryl c. Operations Manager Apparel & Fashion ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 It was very easy to use. It had all my info from the last renewal. I will continue to use this company. Pros Easy to use. All info I needed was right there. I highly recommend this company and their version of back up. Cons It did not let me indicate with of my two servers it was for. Other than that I highly recommend this company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Donald H. Systems Administrator Architecture & Planning ### "Best Backup Hands Down" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Been using the software for over 15 years... it has been extremely reliable. Pros Ease of use for daily incremental. Top notch support team Cons Can be difficult to determine cause of backup failures. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Darin L. Owner Information Services ### "Quality Backup Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 The software has done an excellent job. I have had very little need to interact with the software over the last several years. Pros I like the fact that BackupAssist scans for any malware prior to building the backup file. Cons I have not cons at this time. Support has been excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Joshua B. Marketing Exec Construction ### "Great server backup solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2020 Pros Great peace of mind knowing that I can very quickly restore a server with previous config and data Cons No availability on other operating systems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Matt P. Director of Technology Education Management ### "Hassle-free backups everyday!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 6, 2019 We've been using BackupAssist for 7 or 8 years now and have been very happy with it. We back up our servers to a NAS device in another one of our buildings. The backups always run as expected and we receive a detailed report via email after the backup is complete. We've never tried the bare metal restores but the file restore process is quick and easy. The software is also updated very regularly. Pros This software offers so much bang for the buck. It backs up our servers reliably and consistently and also runs scans for potential ransomware during the backups. Restoring data is easy when it's needed. Add-ons are available for Hyper-V, Exchange, SQL, and cloud backup. Cons While I like having the ransomware scans, they can significantly increase the time it takes to complete the backup. It can be turned off though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS David S. IT Support Information Technology and Services ### "Good software. Hostile support." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 April 20, 2019 We have been using it to backup customer servers for local and cloud backups for years with (thankfully) few issues. When there is an issue I typically have to figure it out because their support is less than helpful. Pros It backs up our servers. It's relatively easy to configure and sends comprehensive reports and success/failure of the backup. Cons The support. I don't typically contact support, but when I do I have a real problem. Support will respond with a terse and often incorrect fix and immediately close my support ticket. When I reply back I get snarky and rude replies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jennifer T. Director of operations Transportation/Trucking/Railroad ### "Fast recovery " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 24, 2018 Pros I used this at a previous company I worked for. The recovery time was so fast, it didn't even interrupt my work day. I highly recommend it. Cons Nothing. The program was fast and efficient and did what it was supposed to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Aaron P. Owner Construction ### "Super fast & reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 24, 2018 Pros Quick setup, user friendly, recovery is simple and quick. Cons I havent found anything yet that I do not like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jennifer P. BDC Supervisor Automotive ### "Great Product and Price" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 December 19, 2018 Pros The price is great for the service that you're getting. It works well with all of our systems. Cons Not too much I can say bad about it. It's not very well known yet. I hope that changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Manager Sports ### "An excellent product for simple backups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 14, 2018 Pros Price, Easy to install and setup, simple licensing model Cons Descriptions of backups and incremental backup jobs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/248637/BackupAssist/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)