--- title: "Carefeed Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Carefeed Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more." source_url: "https://www.capterra.com/p/248656/Carefeed/" page_type: "product" language: "en" --- # Carefeed Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Carefeed ## What is Carefeed? Carefeed simplifies operations and strengthens connections through its one platform for e-signatures, payments, communications, and surveys. Instead of relying on multiple point solutions, Carefeed integrates with EHR and payroll providers, saving staff time and facilitating compliance. The platform provides secure communications, satisfaction surveys, training, a resident bed board, reputation management, a family portal, and online payments. ## What is Carefeed used for? [Assisted Living](https://www.capterra.com/assisted-living-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Carefeed?[Manage this product listing](https://www.g2.com/products/carefeed/claim_requests/new?auto=true) ## Carefeed Overview Updated September 2026 AI summary Carefeed provides cloud-based tools for organizations of all sizes seeking to manage long-term and assisted living care operations. It covers appointment scheduling, care plan and employee management, and reporting, with options for workflow automation, customizable reports, and document management. Features like API access, permission controls, and HIPAA compliance support integration and secure information sharing across care environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Carefeed 0.0 VS. [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (45) Value For Money 0.0 (0) Value For Money 4.5 (29) Customer Service 0.0 (0) Customer Service 4.9 (44) ## Carefeed alternatives [4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/10009685/Yardi-EHR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Carefeed Features and Usability ### What are the key features of Carefeed? Carefeed offers care plan management, appointment management, scheduling, and calendar management for long-term care and nursing homes. It also includes communication management, alerts and escalation, reminders, document management and storage, customizable reports, workflow management, role-based permissions, third-party integrations, and HIPAA-compliant access controls. Integrations ### Which third-party tools and platforms does Carefeed integrate with? Carefeed connects natively to MatrixCare Senior Living Facility and PCC. These integrations cover senior living and care management workflows, giving Carefeed direct compatibility with two third-party platforms in its official catalog. Getting Started and Support ### What training and onboarding options does Carefeed offer? Carefeed provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group learning, documentation offers written reference material, and videos give teams self-paced instructional content for getting started. Getting Started and Support ### What customer support options does Carefeed offer? Carefeed provides email/help desk, a knowledge base, phone support, and chat for customer assistance. Support experiences are not described in user feedback here, so no claims can be made about response speed, helpfulness, or common issues users may face when seeking help. ## Features AI summary Based on 158 Long Term Care reviews Capterra reviewers highlight these as the features buyers care about most when choosing long term care software: - **HIPAA Compliant** (**67%** of reviewers rated this feature as critical) - **Patient Records Management** (**64%**) - **Claims Management** (**58%**) Carefeed supports **HIPAA Compliant**, which is important for protecting sensitive resident information and meeting privacy requirements. However, it does not include **Patient Records Management** or **Claims Management**. Instead, it offers **Scheduling** (**67%**), a feature reviewers also rate highly. This can help care teams coordinate staff coverage, manage daily operations more efficiently, and keep services organized across facilities. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Calendar Management Track and manage schedules and meetings via an integrated calendar Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Carefeed 19 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Long Term Care: Specifically for long term care providers - For Nursing Homes: Specifically for nursing homes - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ PCC](https://www.capterra.com/p/121609/PCC-Pediatric-Solution/)[ MatrixCare Senior Living Facility](https://www.capterra.com/p/165450/MatrixCare/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.