# goDonate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about goDonate Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/248660/goDonate

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# 

 goDonate Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

goDonate

## What is goDonate?

goDonate is a next generation online donation platform that handles the donations through your website. goDonate is used by many leading UK charities including Marie Curie, NSPCC, Help for Heroes and Blue Cross, as well as international charities such as the World Food Programme. goDonate is a white-labelled online donation platform that is fully integrated with a charity’s website. It increases donations through it's frictionless donation experience, optimised user-experience and back end tools for creating campaigns, customisations, A/B testing and more. Highly customisable, it can be used for donations, targeted fundraising campaigns, membership and sponsorship. goDonate is at the forefront of technology in the sector; offering the latest digital wallet options for supporters to easily make donations and using serverless cloud technology to auto-scale for unexpected spikes in donations. Three versions available to cater for different needs: Essential, Plus and Enterprise.

## What is goDonate used for?

[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for goDonate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://go-donate.uk/&name=goDonate)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### goDonate

4.5 (4)

VS.

[4.5 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.3 (1,414)

Value For Money

5.0 (2)

Value For Money

4.5 (1,151)

Customer Service

4.0 (3)

Customer Service

4.8 (1,314)

## goDonate alternatives

[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (300)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Credit Card Processing

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Donation Tracking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Electronic Payments

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

For Nonprofits

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Payment Processing

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Customizable Forms

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

goDonate 36 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track and view detailed financial donation history made by contacts and members

Electronically collect payments for goods or services

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Ability to make a donation from a mobile device/app

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

5.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[

Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[

PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

Omatic Cloud](https://www.capterra.com/p/169386/ImportOmatic/)[

PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[

GoCardless](https://www.capterra.com/p/156081/GoCardless/)[

PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (3)

4.0

Based on 3 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(2)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AH

Ashley H.

Head of Supporter Experience

Fund-Raising

### "Great platform, great results"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 27, 2024

Overall, it is much better than most platforms I have used, and I am impressed at the results we have seen since implementing it.

Pros

It is incredibly easy to use, both for the donor and the back-end users at the charity. Creating campaigns is simple, which means it is easy to run tests or responsive fundraising campaigns in not having to wait on a CMS team to build pages. The reporting is comprehensive, and it is great to be able to run simple searches in the Support section. The UX on the donation pages is the big draw, and we have seen a big uplift in donation completions and donation value since we launched the goDonate.

Cons

If you are used to having self-serve and in-depth reporting from Stripe, then using goDonate's Stripe Connected account takes some getting used to, and we found some initail teething problems in being able to reconciel what we receive from it with our own accounts. It would also be useful to be able to have more leeway for the user in building donation pages - for example, to be able to move content blocks, change colours and text in some cases (e.g. opt-in statement, motivation dropdowns, etc.) and set to land on a single donation (rather than monthly) as a user to test and optimise more in real-time.

Alternatives considered

[JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/)

Reasons for choosing goDonate

We preferred the features that goDoante offered over alternative products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2024

Hi Ashley, Many thanks for your review. Great to hear that donation conversion has increased since your switch to goDonate! To address the specific feedback where you said: “to be able to move content blocks, change colours and text in some cases (e.g. opt-in statement, motivation dropdowns, etc.) and set to land on a single donation (rather than monthly) as a user to test and optimise more in real-time.” Most of those things you can already do with goDonate Plus or are available as customisations which other clients have enabled. We’ll contact you directly with some how-to guidance so you can make use of these features... Many thanks The goDonate team

Mark G.

Head of Digital

Non-Profit Organization Management

### "our trusted, full featured online giving platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 19, 2024

We are very happy customers of goDonate. It delivers a great donation journey making it easy to give, and gives us the flexibility we need and access to the data we require to build our ongoing communications and journeys.

Pros

It allows us to do all the things we need from an online donations platform. goDonate were great in setting everything up and helped us to establish a new relationship with Braintree as the payment Gateway. It handles Gift-Aid very well. The API allows us to pull data into our CRM on a regular basis to manage transactions and donor relations.

Cons

Not sure there's anything I would describe as not like. we were the first customers to use the goDonate plus, so there was a little learning on both sides, but we were pleased to say it worked right out of the box.

Switched from

[Own](https://www.capterra.com/p/150184/OwnBackup/)

Our existing platform was built on a technology that was going out of support and was a potential security threat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2024

Hi Mark, Many thanks for your review. It’s great to hear the platform is working well for you and does all you need from a donation platform! Many thanks The goDonate team

LR

Lis R.

Digital Platforms and Content Manager

Philanthropy

### "Easy-to-use donation platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 19, 2024

Having working with goDonate in two charities over the last few years, I would recommend the team and platform to other digital and fundraising teams looking for an easy-to-use donation platform.

Pros

Ease of setting up new campaigns, ease of downloading donation data, access to free webinars and events, knowledge of the team

Cons

Not fully customisable without support (e.g. editing certain text fields).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2024

Hi Lis, Many thanks for your review. Glad you find the platform so easy to use. It was certainly designed with simplicity in mind for both the front-end supporter and back-end administrator! As the form is based on years’ of experience with working with large charities and continual A/B testing to ensure it is optimised for a successful donation journey, we do limit some of the editing ability to ensure its continued optimisation. However we are looking to expand the features to make more areas custoimisable in the future. We do embrace the feedback from clients to continue work on the optimisation of the platform and always happy to discuss more customised requirements. Great to hear you’re happy with the platform. Many thanks The goDonate team

SC

Sophie C.

Head of Individual Giving

Non-Profit Organization Management

### "Donation management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 14, 2024

Pros

The ease of use particularly with campaign donation pages. I also enjoy the webinars available.

Cons

Currently Go Donate does everything we need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2024

Hi Sophie, Many thanks for your review. Fantastic to hear the goDonate platform is providing the solution you need, and you’re finding it easy to use. The platform was indeed designed with ease of use for fundraisers to use. We’re delighted that you also enjoy the webinars we put on. We’re keen to ensure our clients get more than just the product from us, and that we can support you and your online fundraising by sharing our knowledge and learnings within the sector too. Many thanks The goDonate team

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)