--- title: "goDonate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about goDonate Software - reviews, pricing plans, popular comparisons to other Fundraising products and more." source_url: "https://www.capterra.com/p/248660/goDonate/" page_type: "product" language: "en" --- # goDonate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) goDonate ## What is goDonate? goDonate is a next generation online donation platform that handles the donations through your website. goDonate is used by many leading UK charities including Marie Curie, NSPCC, Help for Heroes and Blue Cross, as well as international charities such as the World Food Programme. goDonate is a white-labelled online donation platform that is fully integrated with a charity’s website. It increases donations through it's frictionless donation experience, optimised user-experience and back end tools for creating campaigns, customisations, A/B testing and more. Highly customisable, it can be used for donations, targeted fundraising campaigns, membership and sponsorship. goDonate is at the forefront of technology in the sector; offering the latest digital wallet options for supporters to easily make donations and using serverless cloud technology to auto-scale for unexpected spikes in donations. Three versions available to cater for different needs: Essential, Plus and Enterprise. ## What is goDonate used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for goDonate?[Manage this product listing](https://www.g2.com/products/godonate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### goDonate 4.5 (4) VS. [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting Price Contact vendor Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.2 (131) Value For Money 5.0 (2) Value For Money 4.3 (82) Customer Service 4.0 (3) Customer Service 4.7 (128) ## goDonate alternatives [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (557)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about goDonate Overview ### What company size and specific industries is goDonate built for? goDonate is designed for charities of all sizes, including small charities with voluntary income of £500k-£1m, medium charities with £1m-£30m, and large organisations with £30m+ in voluntary income. It is built for the charity and nonprofit sector rather than general business use. Features and Usability ### What are the key features of goDonate? goDonate offers donation tracking, donor management, and contribution tracking for nonprofit fundraising. It includes online giving, mobile giving, recurring giving, ACH and credit card payment processing, plus customizable forms, templates, and branding. Reporting features include dashboards, ad hoc reporting, campaign analytics, and real-time analytics, with CRM and third-party integrations. Integrations ### Which third-party tools and platforms does goDonate integrate with? goDonate integrates with 10 third-party tools and platforms across payments, accounting, and CRM. Key integrations include Apple Pay, Google Pay, PayPal Checkout, PayPal Commerce Platform, PayPal Enterprise Payments, Stripe Billing, Stripe Issuing, Salesforce Customer360, Donorfy, and GoCardless. Getting Started and Support ### What training and onboarding options does goDonate offer? goDonate provides webinars and documentation for training and onboarding. Webinars support guided, live instruction for teams, while documentation offers written reference materials for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does goDonate offer? goDonate provides email/help desk, a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 3,186 Fundraising reviews Capterra data shows that buyers of fundraising software rank the following features as their top priorities: - **Credit Card Processing** (**70%** of reviewers rated this feature as critical) - **Electronic Payments** (**64%**) - **Payment Processing** (**64%**) goDonate supports all three features that reviewers rate most highly: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations accept donations through multiple payment methods, process transactions reliably, and manage giving more efficiently, allowing teams to reduce payment friction and collect funds with less manual work. Credit Card Processing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept and process credit card transactions Electronic Payments 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Donation Tracking 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members For Nonprofits 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations goDonate 40 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Electronic Payments: Electronically collect payments for goods or services - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising: Supports online donation and event registration processing and imports fundraising data into records. - Mobile Giving: Ability to make a donation from a mobile device/app - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Recurring Donations: The ability to set up recurring donations of a specific amount at a chosen interval. - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 5.0 (2) goDonate Essential Contact Vendor for Pricing goDonate Plus Contact Vendor for Pricing goDonate Enterprise Custom pricing Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Omatic Cloud](https://www.capterra.com/p/169386/ImportOmatic/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ GoCardless](https://www.capterra.com/p/156081/GoCardless/)[ PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AH Ashley H. Head of Supporter Experience Fund-Raising ### "Great platform, great results" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 27, 2024 Overall, it is much better than most platforms I have used, and I am impressed at the results we have seen since implementing it. Pros It is incredibly easy to use, both for the donor and the back-end users at the charity. Creating campaigns is simple, which means it is easy to run tests or responsive fundraising campaigns in not having to wait on a CMS team to build pages. The reporting is comprehensive, and it is great to be able to run simple searches in the Support section. The UX on the donation pages is the big draw, and we have seen a big uplift in donation completions and donation value since we launched the goDonate. Cons If you are used to having self-serve and in-depth reporting from Stripe, then using goDonate's Stripe Connected account takes some getting used to, and we found some initail teething problems in being able to reconciel what we receive from it with our own accounts. It would also be useful to be able to have more leeway for the user in building donation pages - for example, to be able to move content blocks, change colours and text in some cases (e.g. opt-in statement, motivation dropdowns, etc.) and set to land on a single donation (rather than monthly) as a user to test and optimise more in real-time. Alternatives considered [JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/) Reasons for choosing goDonate We preferred the features that goDoante offered over alternative products. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 19, 2024 Hi Ashley, Many thanks for your review. Great to hear that donation conversion has increased since your switch to goDonate! To address the specific feedback where you said: “to be able to move content blocks, change colours and text in some cases (e.g. opt-in statement, motivation dropdowns, etc.) and set to land on a single donation (rather than monthly) as a user to test and optimise more in real-time.” Most of those things you can already do with goDonate Plus or are available as customisations which other clients have enabled. We’ll contact you directly with some how-to guidance so you can make use of these features... Many thanks The goDonate team Mark G. Head of Digital Non-Profit Organization Management ### "our trusted, full featured online giving platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 19, 2024 We are very happy customers of goDonate. It delivers a great donation journey making it easy to give, and gives us the flexibility we need and access to the data we require to build our ongoing communications and journeys. Pros It allows us to do all the things we need from an online donations platform. goDonate were great in setting everything up and helped us to establish a new relationship with Braintree as the payment Gateway. It handles Gift-Aid very well. The API allows us to pull data into our CRM on a regular basis to manage transactions and donor relations. Cons Not sure there's anything I would describe as not like. we were the first customers to use the goDonate plus, so there was a little learning on both sides, but we were pleased to say it worked right out of the box. Switched from [Own](https://www.capterra.com/p/150184/OwnBackup/) Our existing platform was built on a technology that was going out of support and was a potential security threat. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 19, 2024 Hi Mark, Many thanks for your review. It’s great to hear the platform is working well for you and does all you need from a donation platform! Many thanks The goDonate team LR Lis R. Digital Platforms and Content Manager Philanthropy ### "Easy-to-use donation platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 19, 2024 Having working with goDonate in two charities over the last few years, I would recommend the team and platform to other digital and fundraising teams looking for an easy-to-use donation platform. Pros Ease of setting up new campaigns, ease of downloading donation data, access to free webinars and events, knowledge of the team Cons Not fully customisable without support (e.g. editing certain text fields). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 19, 2024 Hi Lis, Many thanks for your review. Glad you find the platform so easy to use. It was certainly designed with simplicity in mind for both the front-end supporter and back-end administrator! As the form is based on years’ of experience with working with large charities and continual A/B testing to ensure it is optimised for a successful donation journey, we do limit some of the editing ability to ensure its continued optimisation. However we are looking to expand the features to make more areas custoimisable in the future. We do embrace the feedback from clients to continue work on the optimisation of the platform and always happy to discuss more customised requirements. Great to hear you’re happy with the platform. Many thanks The goDonate team SC Sophie C. Head of Individual Giving Non-Profit Organization Management ### "Donation management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 14, 2024 Pros The ease of use particularly with campaign donation pages. I also enjoy the webinars available. Cons Currently Go Donate does everything we need. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 19, 2024 Hi Sophie, Many thanks for your review. Fantastic to hear the goDonate platform is providing the solution you need, and you’re finding it easy to use. The platform was indeed designed with ease of use for fundraisers to use. We’re delighted that you also enjoy the webinars we put on. We’re keen to ensure our clients get more than just the product from us, and that we can support you and your online fundraising by sharing our knowledge and learnings within the sector too. Many thanks The goDonate team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.