---
title: "Sedex Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Sedex Software - reviews, pricing plans, popular comparisons to other Risk Management products and more."
source_url: "https://www.capterra.com/p/248672/Radar/"
page_type: "product"
language: "en"
---

# 

 Sedex Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sedex

## What is Sedex?

Sedex is the go-to choice for businesses seeking robust solutions for sustainable supply chain management. As an industry leader, Sedex offers standardised risk assessment tools, reputable SMETA audits, and comprehensive reporting capabilities. With a global community of 85,000 businesses and 100,000 supply chain sites, Sedex provides: - Comprehensive risk assessment tools covering labour, health & safety, environment, management controls, and business ethics. - Unique validation through SMETA audits, ensuring accuracy and reliability of supplier data. - Integrated technology and data gathering for holistic supply chain management. - Customised solutions tailored to meet the unique needs of different industries. At Sedex, we offer a comprehensive suite of tools and services to empower organisations in managing ESG risk and gathering data to support compliance across their supply chain.

## What is Sedex used for?

[Risk Management](https://www.capterra.com/risk-management-software/)[ESG](https://www.capterra.com/esg-software/)[Corporate Social Responsibility (CSR)](https://www.capterra.com/corporate-social-responsibility-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£6471

Other, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sedex?[Manage this product listing](https://www.g2.com/products/sedex/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sedex

4.3 (18)

VS.

[4.8 (130)](https://www.capterra.com/p/152559/NovaraFlex/reviews/)

Starting Price

£6471

Other, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (18)

Ease Of Use

4.7 (114)

Value For Money

4.0 (18)

Value For Money

4.7 (87)

Customer Service

4.6 (18)

Customer Service

4.8 (105)

## Sedex alternatives

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/248672/Radar/alternatives/)

## FAQs about Sedex

Overview

### Which roles and teams benefit most from Sedex?

Sedex is most used by compliance, quality, and sustainability teams that manage supplier audits, risk monitoring, and ethical sourcing requirements. Procurement and buying leaders use it to assess vendors and maintain responsible supply chains, while operations, legal, HR, and security managers rely on it for oversight, documentation, and policy compliance.

Answer based on 18 reviews

Overview

### What company size and industries is Sedex built for?

Sedex is built primarily for small businesses in supply chain oversight, with 67% of reviewers from small companies and Apparel & Fashion leading at 28%. It also serves Food & Beverages at 22% and Food Production at 11%, with many teams using it for risk management across sourcing and compliance.

Answer based on 18 reviews

Features and Usability

### What are the key features of Sedex?

Sedex offers compliance management, audit management, and assessment management for tracking supplier and vendor obligations. It also includes risk analysis, risk assessment, and risk scoring, plus CAPA, incident management, and workflow automation. Reporting, customizable dashboards, document storage, audit trails, and supplier management support governance and sustainability oversight.

Integrations

### Which third-party tools and platforms does Sedex integrate with?

Sedex integrates with Emitwise for sustainability and emissions-related data connections. The catalog list currently shows this third-party platform as the available integration, giving Sedex a direct link to Emitwise for related workflow and reporting needs.

Getting Started and Support

### What training and onboarding options does Sedex offer?

Sedex provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference materials for learning product features and reviewing setup steps.

Getting Started and Support

### What customer support options does Sedex offer?

Sedex provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available to describe response times, helpfulness, or common frustrations, so the support experience cannot be assessed from user comments.

## Features

AI summary

Based on 1,730 Risk Management reviews

Capterra data shows that buyers of risk management software rank the following features as their top priorities:

-   **Risk Analysis** (**47%** of reviewers rated this feature as critical)
-   **Risk Reporting** (**46%**)
-   **Risk Scoring** (**49%**)

Sedex supports all three of the features reviewers value most: **Risk Analysis**, **Risk Reporting**, and **Risk Scoring**. Together, these capabilities help businesses identify potential issues, track and report on risk exposure, and evaluate threats consistently, allowing teams to make better-informed decisions and manage risk with greater confidence.

Risk Reporting

3.8 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Reporting of risks associated with specific actions, events, or entities

Risk Assessment

4.1 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Dashboard

3.4 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Risk Scoring

3.9 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Assess and score risks using risk matrices

Alerts/Notifications

3.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Visualization

3.9 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Graphical representation of data

Sedex 40 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Auditing: Examine established processes and records to ensure accuracy, compliance, and policy adherence
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Conflict Minerals Management: Manage the reporting of the use and sourcing of 3TG metals.
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint
- Incident Management: Manage and track all disruptions and incidents
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputational Risk Management: Identify, monitor, and assess risks to brands
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Scoring: Automatically calculate score after the assessment
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Sustainability Management: Manage and monitor compliance with government regulations on environmental standards
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (18)

4.2

Based on 18 reviews

## Pricing

Value for money

4.0 (18)

Starting

£6,471

Other,Per Year

Value for money

4.0 (18)

4.0

Based on 18 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (18)

4.6

Based on 18 reviews

## User reviews

Overall rating

4.3

Based on 18 reviews

Filter by rating

5(9)

4(6)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AP

Anthony P.

Technical Compliance Manager

Electrical/Electronic Manufacturing

### "Ethically Responsible"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 17, 2023

Pros

In recent months the linking of sites has become easier to action. The indirect links in particular has proven beneficial, as it wasn't a clear task.

Cons

I don't like how the website can require too many clicks or take too much interrogation to navigate. Normally if this was on a website that wasn't a bought for service, I would refrain from using.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Joe M.

Purchasing Manager

Wholesale

### "ESG made easier"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 1, 2022

Sedex has helped us to improve a number of suppliers to a level consistent with our company policies and ensure that we have a robust supply chain. The system has been invaluable through the pandemic.

Pros

Sedex allows us to take a measured approach to our supply chain compliance, ensuring we are aware of potential issues and risk associated across our suppliers. Using the basis of continual improvement, Sedex ensures our energy is concentrated where needed to ensure ethical and social compliance targets are met across the board.

Cons

The original platform is difficult to navigate at first, without regular use finding certain functions can be difficult. As the software has developed a lot of these areas are being resovled, however the requirement to clear cookies and hard refresh is still needed for some menu's to work.

Reasons for choosing Sedex

Requirement to meet customer's ethical policy - we joined as instructed but quickly realised the potential the system had for our own ESG systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

Declan E.

Quality Manager

Food & Beverages

### "Sedex"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 1, 2022

none.

Pros

The best part is the support received from the account managers.

Cons

it is cumbersome and not very intuitive.

Reasons for choosing Sedex

as above

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CI

Catalin I.

Compliance Manager

Apparel & Fashion

### "Just a point of view!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2022

Our Business level experienced a considerable decrease and many of our clients preferred other social assessment tools.

Pros

A valuable tool for keeping the clients updated with the facilities' social and environmental aspects and improvements over the years.

Cons

Unfortunately not all the B members users are aware of these tools and their benefits. Lack of understanding and the system isn't very clear for non-English speakers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GF

Gina F.

Responsible Sourcing and Sustainability Associate

Luxury Goods & Jewelry

### "Meets Baseline with Potential for More"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 28, 2022

Overall, Sedex meets the need for collecting and viewing SMETA audit reports and findings with a potential for further optimization of analysis and tracking.

Pros

This platform offers the unique ability to have a consolidated place to view SMETA audit reports and findings. Sedex is a good organizational tool to collect SMETA audit reports and findings.

Cons

The analysis and tracking functionalities are currently lacking. However, improvements are underway and I look forward to their rollout.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2022

Hi Gina, Thank you for your review. We hope the improvements we are making to the platform will make doing your job easier. Thanks, Kirby

AG

Anna G.

Head of Buying & Design

Apparel & Fashion

### "Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 28, 2022

On boarding suppliers who are not Sedex compliant

Pros

This was easy to engage with our suppliers and have an immediate response

Cons

Would like an easy handover presentation for us to talk through to our suppliers (one page)

Reasons for choosing Sedex

Industry standard approved and used worldwide

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2022

Hi Anna, thank you for your kind review of Sedex! - Kirby

EK

Erwin K.

SHE Coordinator

Food Production

### "Overall positive"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 21, 2022

Pros

The most usefull tool of SEDEX is the connections you can make with your suppliers to make the supplychain due dilligence visable for ourselves and our clients.The RADAR tool is usefull in assesing possible suppliers

Cons

In the old portal and analatics page it can be difficult to find the things you want to see.Steps are being made to make the portal more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2022

Hi Erwin, Thank you for your kind review of Sedex! I am glad you are able to make strong connections with your suppliers acheive supply chain visibility. Thanks, Kirby

JM

john M.

Technical Director

Apparel & Fashion

### "SEDEX as a resource"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 21, 2022

Supply Chain Compliance at our fingertips but more support and project support needed

Pros

Simple and relatively easy use with great depth of information at finger tips

Cons

Slow to get operating and often different elements do not communicate giving false information

Reasons for choosing Sedex

ETI : SMETA and SEDEX relationships

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2022

Hi John, thanks for your review of Sedex! We appreciate your feedback and will take it into consideration when making product improvements.

DL

Daniel L.

Head of Quality and Sustainability

Consumer Electronics

### "Basically satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 21, 2022

Pros

It is a great advantage that the software is very widespread and accepted. This makes it easier to approach suppliers with this demand from our customers.

Cons

In part, the questions are formulated in a very law-heavy manner and the actual local customs cannot be taken into account.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2022

Hi Daniel, thanks for your review of Sedex! We appreciate your feedback and will take it into consideration when making product improvements. - Kirby

TZ

Tegan Z.

Quality Assurance Manager

Food & Beverages

### "Grenade Sedex Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2022

Manage supplier labour practices with the software and ensure our production facilities have fair practices

Pros

The ease of supplier access and country risk management

Cons

Can be quite difficult/complicated to navigate round the site

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2022

Hi Tegan, thanks for your kind review of Sedex! - Kirby

[View all Reviews](https://www.capterra.com/p/248672/Radar/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.