# Sedex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sedex the right Risk Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/248672/Radar/reviews

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Sedex

4.3 (18)

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Last updated March 13th, 2026

# Reviews of Sedex

Ease of use

3.9

Customer Service

4.6

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Joe M.  
Purchasing Manager  
Wholesale  
Used the software for: 2+ years

### "ESG made easier"

December 1, 2022

4.0

Sedex has helped us to improve a number of suppliers to a level consistent with our company policies and ensure that we have a robust supply chain. The system has been invaluable through the pandemic.

Pros

Sedex allows us to take a measured approach to our supply chain compliance, ensuring we are aware of potential issues and risk associated across our suppliers. Using the basis of continual improvement, Sedex ensures our energy is concentrated where needed to ensure ethical and social compliance targets are met across the board.

Cons

The original platform is difficult to navigate at first, without regular use finding certain functions can be difficult. As the software has developed a lot of these areas are being resovled, however the requirement to clear cookies and hard refresh is still needed for some menu's to work.

Reason for choosing Sedex

Requirement to meet customer's ethical policy - we joined as instructed but quickly realised the potential the system had for our own ESG systems.

Review Source

LS

Lizzy S.  
Administrator  
Legal Services  
Used the software for: I used a free trial

### "Sedex our buddy"

November 15, 2022

5.0

Ethical, business ethics and environmental issues are easily solved and shared with the markets. Sedex is keeping businesses exposed to the markets of choice. The platform has improved and easier to navigate in between sections.

Pros

Risk assessment (Radar tool) - it is not easy to use but it is very useful. Compliance risk report is very easy to use.New Sedex dashboard - Very easy to search sites using names, site reference numbers, inviting suppliers and creating links between suppliers and customers.Analytics - Easy to use but difficult to find some features .E-learning - very informative and easy to use.

Cons

The third-party audit section on dashboard and site molecular Self Assessment Questionnaire such as FSA Module.

Reason for choosing Sedex

For our UK and Europe markets.

Review Source

Response from Sedex

November 29, 2022

Hi Lizzy, thanks for your kind review of Sedex and the Radar tool specifically. - Kirby

AP

Anthony P.  
Technical Compliance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Ethically Responsible"

February 17, 2023

3.0

Pros

In recent months the linking of sites has become easier to action. The indirect links in particular has proven beneficial, as it wasn't a clear task.

Cons

I don't like how the website can require too many clicks or take too much interrogation to navigate. Normally if this was on a website that wasn't a bought for service, I would refrain from using.

Review Source

jM

john M.  
Technical Director  
Apparel & Fashion  
Used the software for: 2+ years

### "SEDEX as a resource"

November 21, 2022

4.0

Supply Chain Compliance at our fingertips but more support and project support needed

Pros

Simple and relatively easy use with great depth of information at finger tips

Cons

Slow to get operating and often different elements do not communicate giving false information

Reason for choosing Sedex

ETI : SMETA and SEDEX relationships

Review Source

Response from Sedex

November 29, 2022

Hi John, thanks for your review of Sedex! We appreciate your feedback and will take it into consideration when making product improvements.

EK

Erwin K.  
SHE Coordinator  
Food Production  
Used the software for: 2+ years

### "Overall positive"

November 21, 2022

4.0

Pros

The most usefull tool of SEDEX is the connections you can make with your suppliers to make the supplychain due dilligence visable for ourselves and our clients.The RADAR tool is usefull in assesing possible suppliers

Cons

In the old portal and analatics page it can be difficult to find the things you want to see.Steps are being made to make the portal more user friendly.

Review Source

Response from Sedex

November 29, 2022

Hi Erwin, Thank you for your kind review of Sedex! I am glad you are able to make strong connections with your suppliers acheive supply chain visibility. Thanks, Kirby

RO

Rusee O.  
Technical Manager  
Food & Beverages  
Used the software for: 2+ years

### "Review"

May 9, 2022

4.0

Ok

Pros

getting better in terms of user experience

Cons

you need to go to RADAR for some info, reports for other, new platform seem to be pulling them together but for supplier audits still need to switch between old / new platform as not showing same details which is time consuming and duplication of work.

Review Source

Response from Sedex

May 11, 2022

Hi Rusee, Thank you for leaving us a review. I am glad you have mostly had a good experience with Sedex, but also appreciate your constructive feedback on the platform. I will pass it along to the rest of the team. Thank you, Kirby

SH

Simon H.  
Compliance Manager  
Import and Export  
Used the software for: 2+ years

### "Sedex Review "

May 3, 2022

5.0

Pros

i have been using Sedex for over 10years and love the way that it has improved over the years and.

Cons

wish all customers would use this site

Review Source

Response from Sedex

May 11, 2022

Hi Simon, Thank you for leaving us a review! I am thrilled that you have had a great experience with Sedex over the last 10 years and I will pass your words along to the rest of the team. Thank you, Kirby

Aleah Q.  
Director of Operations  
Facilities Services  
Used the software for: 1-2 years

### "Standard for Risk Managment"

May 12, 2022

4.0

The membership assistance with Sedex is greatly appreciated as learning the system is complex and takes time.

Pros

Sedex provides extensive knowledge and research on any vendor connection, giving you insight into a vendor when without being physically present. It helps in Risk Managment and overall vendor quality control.

Cons

Depending on the type of connection you have, it requires approval from the other party. This limits the simplicity of the system and can cause delays wait for the approval of the other party, especially in large companies where the individual requesting the connection is not the same one approving.

Review Source

Response from Sedex

May 23, 2022

Hi Aleah, Thank you for leaving us a review! We appreciate your feedback. I am glad you have mostly had a good experience with Sedex and our customer support, but also appreciate your constructive feedback on the platform. I will pass it along to the rest of the team. Thank you, Kirby

GF

Gina F.  
Responsible Sourcing and Sustainability Associate  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Meets Baseline with Potential for More"

November 28, 2022

3.0

Overall, Sedex meets the need for collecting and viewing SMETA audit reports and findings with a potential for further optimization of analysis and tracking.

Pros

This platform offers the unique ability to have a consolidated place to view SMETA audit reports and findings. Sedex is a good organizational tool to collect SMETA audit reports and findings.

Cons

The analysis and tracking functionalities are currently lacking. However, improvements are underway and I look forward to their rollout.

Review Source

Response from Sedex

November 29, 2022

Hi Gina, Thank you for your review. We hope the improvements we are making to the platform will make doing your job easier. Thanks, Kirby

SC

Sara C.  
legal  
Apparel & Fashion  
Used the software for: 1-2 years

### "Extremely helpful tool"

November 15, 2022

5.0

we have acquired a at a glance ovierview of the major risks of our overseas supply chain, which is paramount in assessing the social risks of the company

Pros

It is a helpful tool to analyse and assess social risks related to the supply chain. It's become so widespread that it is now very common that suppliers all over the world know the tool or are using it already and having a first look at the inherent risks of a supply chain (especially overseas) is easier and more effective.

Cons

Somehow suppliers have difficulties in going through the self assessment tool and request our assistance in filling the questionnaire in.

Reason for choosing Sedex

it was recommended by other users

Review Source

Response from Sedex

November 29, 2022

Hi Sara, thanks for your kind review of Sedex! - Kirby

lN

ludovic N.  
security manager  
Food Production  
Used the software for: 2+ years

### " Sedex Review"

November 16, 2022

4.0

Pros

dashbords and possibility to export data to excell sheets

Cons

not taking into account SMETA audit for scoring

Review Source

Response from Sedex

November 29, 2022

Hi Ludovic, thanks for your review of Sedex! We appreciate your feedback and will take it into consideration when making product improvements. - Kirby

CI

Catalin I.  
Compliance Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Just a point of view!"

November 29, 2022

5.0

Our Business level experienced a considerable decrease and many of our clients preferred other social assessment tools.

Pros

A valuable tool for keeping the clients updated with the facilities' social and environmental aspects and improvements over the years.

Cons

Unfortunately not all the B members users are aware of these tools and their benefits. Lack of understanding and the system isn't very clear for non-English speakers.

Review Source

DL

Daniel L.  
Head of Quality and Sustainability  
Consumer Electronics  
Used the software for: 2+ years

### "Basically satisfied"

November 21, 2022

5.0

Pros

It is a great advantage that the software is very widespread and accepted. This makes it easier to approach suppliers with this demand from our customers.

Cons

In part, the questions are formulated in a very law-heavy manner and the actual local customs cannot be taken into account.

Review Source

Response from Sedex

November 29, 2022

Hi Daniel, thanks for your review of Sedex! We appreciate your feedback and will take it into consideration when making product improvements. - Kirby

DE

Declan E.  
Quality Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Sedex"

December 1, 2022

3.0

none.

Pros

The best part is the support received from the account managers.

Cons

it is cumbersome and not very intuitive.

Reason for choosing Sedex

as above

Review Source

JD

Jean D.  
France Quality Director  
Food & Beverages  
Used the software for: 2+ years

### "BIMBO FRANCE Review"

July 7, 2022

5.0

Pros

The possibility to have a direct overview of all our sites at the same place

Cons

Nothing The sofwtare is complete and efficient

Review Source

Response from Sedex

July 11, 2022

Hi Jean, thanks for your kind review of Sedex! - Kirby

AG

Anna G.  
Head of Buying & Design  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Feedback"

November 28, 2022

5.0

On boarding suppliers who are not Sedex compliant

Pros

This was easy to engage with our suppliers and have an immediate response

Cons

Would like an easy handover presentation for us to talk through to our suppliers (one page)

Reason for choosing Sedex

Industry standard approved and used worldwide

Review Source

Response from Sedex

November 29, 2022

Hi Anna, thank you for your kind review of Sedex! - Kirby

AkG

Amit kumar G.  
Deputy Manager (HR & Compliance)  
Apparel & Fashion  
Used the software for: 6-12 months

### "The best platform."

November 16, 2022

5.0

Pros

This is the best platform to share factory data with clients.

Cons

I did not found any least option to share about this.

Review Source

Response from Sedex

November 29, 2022

Hi Amit, thanks for your kind review of Sedex! I am glad you have found it useful for sharing your data with clients. - Kirby

TZ

Tegan Z.  
Quality Assurance Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Grenade Sedex Review"

November 21, 2022

5.0

Manage supplier labour practices with the software and ensure our production facilities have fair practices

Pros

The ease of supplier access and country risk management

Cons

Can be quite difficult/complicated to navigate round the site

Review Source

Response from Sedex

November 29, 2022

Hi Tegan, thanks for your kind review of Sedex! - Kirby

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