# GoldCare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GoldCare Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/248677/GoldCare

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# 

 GoldCare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GoldCare

## What is GoldCare?

GoldCare is the ONLY software provider that offers a complete, end-to-end solution for both the Home & Community Care and the Long Term Care sectors: from client, staff, volunteer and clinical management, to scheduling, family & worker portals, mobile workforce support, reporting, and back-office financials with payroll, we've got you covered!

## What is GoldCare used for?

[Home Health Care](https://www.capterra.com/home-health-care-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Home Care](https://www.capterra.com/home-care-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GoldCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://campana.com/&name=GoldCare)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoldCare

4.0 (15)

VS.

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting Price

Contact vendor

Starting Price

$200

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (15)

Ease Of Use

4.6 (85)

Value For Money

3.8 (8)

Value For Money

4.6 (81)

Customer Service

4.2 (13)

Customer Service

4.6 (84)

## GoldCare alternatives

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/248677/GoldCare/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Client Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Billing & Invoicing

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Care Plan Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Mobile Access

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Patient Records Management

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

GoldCare 15 features

Handle the registration and admission process for existing and new students

Create, manage, and send invoices or bills to customers

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage contact details and communication with clients

Digitally sign online documents

Plan events and/or activities

Plan, manage, and track the financial activities of an individual or organization

Manage and track all disruptions and incidents

Meal and snack planning, scheduling and distribution

Access to patient medication history data

Access software remotely via mobile devices

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Manage employee salary processes, data, taxes, and records administration efficiently

Plan availability and assign specific time slots for tasks and resources

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Get Advice

We can help you find the software with the features you need.

Features

4.1 (15)

4.1

Based on 15 reviews

## Pricing

Value for money

3.8 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.8 (8)

3.8

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (13)

4.2

Based on 13 reviews

## User reviews

Overall rating

4.0

Based on 15 reviews

Filter by rating

5(5)

4(6)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

IA

Isaac A.

CFO

Hospital & Health Care

### "Goldcare receives a gold star from me "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2025

From the 6 months I have used it, I would recommend this to anyone. It is user friendly, efficient, and helpful when managing clients needs.

Pros

Extremely helpful for managing clients, and helping our finances stay in order!

Cons

I have no complaints about gold care, very user friendly and helpful for our office.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

David F.

Professional Nurse

Medical Devices

### "It's useful and productive."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 14, 2025

It makes home care delivery more organized, with accurate, up-to-date information, allowing us to provide a complete and professional service.

Pros

Through GoldCare, we've managed to maintain a perfect medical history for each patient, with the necessary follow-up for their treatment and health. It's a very modern platform that's always updating, incorporating the latest technology and providing excellent service quality. I can access information from anywhere.

Cons

I feel comfortable and flawless. Everything has worked correctly, with nothing I dislike or anything I can say needs improvement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Drew A.

Network System Administrator

Hospital & Health Care

### "Antiquated and Out of Date Software"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

March 5, 2025

Pros

One place to manage staff hours and payroll.

Cons

Antiquated system in both its front-end and back office. Poor Support. Limited ability for integration with other systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Cliff C.

Case Manager

Hospital & Health Care

### "Good CRM for healthcare "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 8, 2024

Pros

Ease of documentation, ease to create template and user friendly

Cons

Hard to schedule initially as it's takes time to learn

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WJ

Wilson J.

freelancer

Broadcast Media

### ""Very Handy""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 26, 2021

It is the Best of all, which supports and guide you in a friendly way

Pros

The Software is very handy, and can use where ever you based, prompt service, good communication, and the support team is very cooperative.

Cons

Needs, to be little upgraded, mobile interface, and must work smoothly in some areas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Dee W.

PharmD

Hospital & Health Care

### "Nice Charting Tool!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 5, 2020

Pros

It is a good way to chart and document for patient care.

Cons

Wish it was compatible with more systems and more flexible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PT

Pamela T.

Systems Administrator

Hospital & Health Care

### "Goldcare software"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

October 31, 2018

Pros

I like the data that is mined within the software. I like most of the scheduling features.

Cons

Slows down due to internet speeds. Doesn't auto save when disrupted. Limited auditing and reporting features. Date interface.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jessica B.

System Administrator/Program Assistant

Hospital & Health Care

### "GC"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 31, 2018

Good customer service.

Pros

The many features it offers and different portals.

Cons

i do not like how it doesn't work well with wifi- I am constantly getting performance complaints from our satellite locations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Statistical Data Coordinator

Health, Wellness and Fitness

### "Great Client database software for Community Clients"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 4, 2018

Using Goldcare has allowed us to streamline client ADT, improve noting and time tracking for visits and attendance (previously completed in Excel). We are able to generate reports for mandated reporting as well as for future planning/improvements.

Pros

Goldcare allows me to track all our clients and waitlists, for multiple Programs, in a customizable format. The client workspaces/dashboards can also be customized based on user security levels and/or program needs. The system can be used for staff appointments/payroll as well as client attendance and invoicing if that is something you require. The support team are responsive and knowledgeable.

Cons

The reporting piece of the system is complicated initially. Someone has to know the dictionary items and tables in order to build out your reports. Once that is completed - running the reports is easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Margo R.

Manager

Hospital & Health Care

### "Good and not so good"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 27, 2018

Pros

excellent clinical tool, very comprehensive client medical record.

Cons

getting data reports from MYORS that I can quickly use without downloading to excel and manipulating data -this can be very time consuming. appears to have a lot of functions that the vendor does not do well at rolling out so that users know they exist and understand how they use them. not confident that it provides the security it needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/248677/GoldCare/reviews/)

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