--- title: "NEOGOV Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NEOGOV Software - reviews, pricing plans, popular comparisons to other Recruiting products and more." source_url: "https://www.capterra.com/p/248680/NEOGOV/" page_type: "product" language: "en" --- # NEOGOV Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NEOGOV ## What is NEOGOV? NEOGOV provides a configurable and user-friendly applicant tracking system tailored to meet the unique demands of public sector recruitment. Our solution, Insight, enhances your hiring process by automating key tasks and ensuring compliance. With easy-to-use job application templates and an applicant self-service portal, Insight empowers you to significantly reduce time-to-hire and attract more qualified candidates. ## What is NEOGOV used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 850 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Pros & cons Streamlined user experience Efficient applicant management Recurring technical problems High cost for features Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Applicant Tracking / 2026 - Human Resources / 2026 - Onboarding / 2026 - Performance Management System / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NEOGOV?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.neogov.com&name=NEOGOV) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NEOGOV 4.5 (850) VS. [4.2 (10,949)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (849) Ease Of Use 4.4 (1,195) Value For Money 4.3 (766) Value For Money 4.0 (1,050) Customer Service 4.4 (808) Customer Service 4.2 (1,065) ## NEOGOV alternatives Highest Rated [4.9 (4,862)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [100Hires](https://www.capterra.com/p/206957/100Hires/) [4.9 (1,195)](https://www.capterra.com/p/206957/100Hires/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206957/100Hires/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1,928)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86714/WebPay/) [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) [4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/226634/CEIPAL-ATS/) [View all alternatives](https://www.capterra.com/p/248680/NEOGOV/alternatives/) ## FAQs about NEOGOV Overview ### What problems does NEOGOV solve? NEOGOV solves disorganized public-sector hiring by centralizing job posting, applicant tracking, candidate screening, communication, scheduling, onboarding paperwork, and compliance tasks in one system. HR teams, recruiters, department heads, and hiring managers use it to replace paper and spreadsheets, manage high application volumes, coordinate handoffs, and maintain visibility into every hiring step. Answer based on 326 reviews Overview ### Which roles and teams benefit most from NEOGOV? NEOGOV is most used by HR teams, including analysts, generalists, managers, specialists, and directors, who manage recruiting, applicant tracking, onboarding, and compliance workflows. Personnel staff and coordinators use it to streamline hiring administration, while leadership and support roles rely on reporting, approvals, and workforce process visibility. Answer based on 846 reviews Overview ### What company size and industries is NEOGOV built for? NEOGOV is used by government agencies and public sector HR teams, mainly in midsize organizations at 41% and Government Administration at 57%. It also serves enterprises at 40%, with additional adoption in Human Resources at 11%, Law Enforcement at 6%, and educational institutions and public safety departments. Answer based on 850 reviews Features and Usability ### What are the key features of NEOGOV? NEOGOV includes core applicant tracking, job posting, interview scheduling, and onboarding features, plus differentiators like eForms, learning management, and performance management. Reviewers most often highlight Insight for recruitment workflows, self-service candidate tracking, configurable automation, reporting, and public-sector compliance support across the employee lifecycle. Answer based on 208 reviews Integrations ### Which third-party tools and platforms does NEOGOV integrate with? NEOGOV integrates with Spark Hire and Oracle PeopleSoft based on reviewer-confirmed use, with additional connections to Caselle Financial and Ellucian Student. Official catalog integrations also include AccuSourceHR, Checkr, ClearStar, and Laserfiche. Reviewer feedback indicates some setups, such as Tyler Fire Prevention Mobile, may require workarounds rather than direct integration. Answer based on 61 reviews Getting Started and Support ### How easy is it to onboard and train a team on NEOGOV? NEOGOV offers in-person training, live online sessions, webinars, videos, and documentation, which helps teams get started. Reviewers say everyday users, supervisors, and nontechnical staff often learn core tasks quickly, while admins and recruiters need more time for setup, reporting, and advanced workflows because the system has many steps and features. Answer based on 161 reviews Getting Started and Support ### What customer support options does NEOGOV offer, and how do users rate the experience? NEOGOV offers email/help desk, FAQ/forum, knowledge base, phone support, a 24/7 live representative, and chat. Users often describe support as helpful, courteous, and quick to follow up, especially by phone. Some report longer waits, slower email responses, inconsistent expertise, and delays resolving more complex issues. Answer based on 208 reviews Security ### How does NEOGOV handle data security and access control? NEOGOV uses usernames and passwords, stores employee information securely, and supports a safe environment for reviewing applications. It also offers varied permission-based profiles and advanced permissions in e-forms. Some users report limited security options for decentralized agencies, confusing permission setup, lockouts, and missing password update and passthrough authentication options. Answer based on 12 reviews ## Who uses NEOGOV? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined user experience 93% positive reviews out of 136 Most reviewers describe ease of use as a major benefit, making daily tasks simpler and more accessible. Recurring technical problems 83% negative reviews out of 53 Most reviewers indicate frequent glitches, unresolved issues, and slow support negatively impact workflow and reliability. Rebecca H. Compliance & Privacy Officer, 201 - 500 employees. "The system doesn't aways function as we'd want it to and has some glitches." Efficient applicant management 92% positive reviews out of 49 Most reviewers find applicant tracking features simplify hiring, centralize records, and improve process transparency. Rio Tess M. Associate HR Analyst, 5,001 - 10,000 employees. "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment." High cost for features 52% negative reviews out of 50 Some users say pricing is a barrier, with additional modules and features often being too expensive. Arcenia P. Chief Deputy, 1,001 - 5,000 employees. "Every portion of it is costly or you need one product in order to use the another" Consistent product enhancements 97% positive reviews out of 33 Reviewers appreciate improvements, frequent updates, and responsiveness to user feedback, boosting efficiency and experience. ## Features AI summary Based on 11,025 Recruiting reviews Capterra data shows that buyers of recruiting software rank the following features as their top priorities: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) NEOGOV supports all three of the features reviewers rate most highly: **Application Management**, **Applicant Tracking**, and **Job Posting**. Together, these capabilities help businesses manage candidate applications in one place, track applicants through each hiring stage, and publish openings efficiently, allowing teams to run a more organized and consistent recruiting process. Application Management 4.5 (186) 69.35% of 186 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Job Posting 4.6 (249) 77.11% of 249 reviewers that rated this feature as important or highly important NEOGOV offers streamlined job posting, letting you quickly create, edit, and advertise positions. Users think the pre-populated templates, easy editing, and integration with GovernmentJobs.com save time, ensure professionalism, and help attract qualified candidates across multiple platforms. Resume Search 4.1 (37) 64.86% of 37 reviewers that rated this feature as important or highly important Search through the software for stored resumes Candidate Management 4.4 (130) 77.69% of 130 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Resume Database 4.0 (65) 23.08% of 65 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles Applicant Tracking 4.5 (244) 65.57% of 244 reviewers that rated this feature as important or highly important This aspect helps you manage and analyze applicants efficiently throughout recruitment. Reviewers appreciate the ability to track candidates at every stage, organize data, and move applicants between postings, noting the system’s ease of use and value for high-volume hiring. NEOGOV 93 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: This aspect helps you manage and analyze applicants efficiently throughout recruitment. Reviewers appreciate the ability to track candidates at every stage, organize data, and move applicants between postings, noting the system’s ease of use and value for high-volume hiring. - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: With this capability, you can efficiently monitor candidates’ progress and status throughout the hiring process. Reviewers appreciate how easy it is to track applicants, manage records, and keep everyone informed about each candidate’s stage, making hiring more organized and transparent. - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Course Management: Create, organize, and assign courses to users - Course Tracking: Track which progress and course materials have been completed by each user - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - For Government: Intended to be used by governmental agencies - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: NEOGOV offers streamlined job posting, letting you quickly create, edit, and advertise positions. Users think the pre-populated templates, easy editing, and integration with GovernmentJobs.com save time, ensure professionalism, and help attract qualified candidates across multiple platforms. - Job Requisition: It gives you a structured way to initiate and track hiring needs. Reviewers indicate the requisition process is user-friendly, helps departments coordinate, and ensures all necessary information is captured, though some wish for more customization and flexibility in required fields. - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Mobile Access: Access software remotely via mobile devices - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: You benefit from a smooth, digital onboarding process that reduces paperwork and enhances new hire experiences. Some reviewers find it easy to customize, secure, and integrate with other NEOGOV modules, making orientation and form completion efficient for both HR and new employees. - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Orientation Workflow Management: Create orientation programs for new employees or students - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Scoring: Automatically calculate score after the assessment - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Training Management: Track employee/learner's progression through training programs - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (849) 4.3 Based on 849 reviews ## Pricing Value for money 4.3 (766) [View pricing plan details](https://www.capterra.com/p/248680/NEOGOV/pricing/) Recruit Module Custom Quote Available It includes: - Attract applicants - Screen candidates - Find a qualified hire - Compliance Develop Module Custom Quote Available It includes: - Development tools - Customized training programs - Build workforce Manage Module Custom Quote Available It includes: - Organize HR teams - Secure system - Centralized employee data, payroll, and benefits Comply Module Custom Quote Available It includes: - Central Repository - Control organization’s policies, standards, and procedures - Store, track, and automate the management of workforce-related documents Value for money 4.3 (766) 4.3 Based on 766 reviews ## Integrations [ Checkr](https://www.capterra.com/p/177814/Checkr/)[ eSkill](https://www.capterra.com/p/145759/eSkill/)[ Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/)[ Laserfiche](https://www.capterra.com/p/62196/Laserfiche/)[ Mitratech AssureHire](https://www.capterra.com/p/276237/AssureHire/)[ Verified First](https://www.capterra.com/p/172253/Verified-First/)[ AccuSourceHR](https://www.capterra.com/p/146852/Employment-Screening/)[ ClearStar](https://www.capterra.com/p/235255/ClearStar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (808) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (808) 4.4 Based on 808 reviews ## User reviews Overall rating 4.5 Based on 850 reviews Filter by rating 5(480) 4(313) 3(50) 2(3) 1(4) Mentioned topic Sorted by most recent KL Kasama L. Hr manager Government Administration ### "Overall reviww" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 1, 2025 Good. Weve been with neogov since 2007 for insight. Which has worked well. Just started with onboard and perform and learn and still navigating those. Pros Improve Efficiencies in our processes and consistent with other agencies in our area. Like the integrations between platforms Cons Sometimes doesnt work with our processes but we find work arounds. Not as customizable as we would like. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SW Stacie W. Human Resource Manager Government Administration ### "Good Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 1, 2025 Great and good customer service to support the products within NEOGOV. If there are any questions, they are helpful. I witless like to see some more customizable options, especially with eForms and recruitment options for executive level positions. Pros Onboard is my favorite product due to being able to create a consistent onboarding process and forms to include teaining for all new employees or specific groups of employees based on the specific checklist. Cons Limitations of eForms with routing forms to people to sign and extra steps that seem duplicative on Perform. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SB Silvia B. HR Technician Government Administration ### "Good support " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 1, 2025 It’s been great. Have been using the platform for 5 years. We use Insight and Onboard. Hopefully we can bring onboard Attract and Vetted. Pros Customer support and how many resources it provides. University classes, community, etc. it also has an user friendly interface Cons The platforms don’t all communicate with each other. And need to duplication of information needs to be done between platforms. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JY Julia Y. Human Resources technician Government Administration ### "Neogov - insight and ohc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 Overall I love it and I wish we had more products to streamline our other areas of HR. The enhancements have been great Pros Very user friendly. I like how you can undo pretty much whatever you did if it was in error. I have to train departments to use it and it’s pretty easy. Cons I’d like a little more in job aids for scoring evaluation steps. I can’t find much information on that and when I call they say I should just play around with it because every agency does it differently. An example would be nice. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SG Sarah G. Director Government Administration ### "In progress" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 1, 2025 Sometimes it’s the best thing ever, and sometimes we hit a road bump. All of which are to be expected. Pros The conferences are extremely helpful. I learned more in three days than I do in weeks or even months. Cons We aren’t able to customize the views as much as I would like. Specifically an HRIS, we should be able to rename the fields and should not have to fill in or see fields that do not apply to our industry. Alternatives considered [UKG HR Service Delivery](https://www.capterra.com/p/156952/PeopleDoc-Employee-Onboarding/) Reasons for choosing NEOGOV Time to implement was shorter for us. We didn’t want to start over Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LN Laurie N. Manager Higher Education ### "Outstanding " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 1, 2025 Exceptional was engaging and informative. Sessions and main speaker were engaging and professional. Thank you! Pros Informative sessions with live demos that helped me understand our products better, handouts also helpful as it is information overload by the end of the day Cons All the walking was super hard, because I have plantar, was very painful for me to get to sessions and activities. Switched from [Cornerstone Recruiting](https://www.capterra.com/p/151680/Cornerstone-Recruiting/) Increase in automation and functionality Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MA Millicent A. Administrator Human Resources ### "Loving it — " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 We have been a customer since 2017–The updates to apps to meet current trends and current needs of its customers. Pros Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered. Cons Public sector budgets are limited and It can be costly to implement some of the apps to meet our recruitment needs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ZG Zolymar G. Sr. Recruitment and Classification Specialist Government Administration ### "NeoGov is excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 It is a great system to track the application process and to generate reports making my job easier.. Pros It makes recruitment easier, tracks the application process. Allows for analytics and reporting. It a great system Cons Right now nothing. NeoGov does have a lot of updates that we have to stay on top of even though we are a small staff. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MS Maricela S. Management analyst Government Administration ### "Neogov Profuct" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 October 1, 2025 I have used Neogov for application review for recruitment of staff. It’s a good products for the entire city. Pros Easy to use. The City has been using this product for several years. It’s easy yo use for the applicants and reviewers Cons I have not hear of any issues with the product. Review of information is easy for reviewers. The product works fine. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JR Jeff R. HR Manager Government Administration ### "Neogov - the best applicant tracking out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 I have been a neogov user since 2008 and it has been a great product for both workplaces I have been employed. Pros The ease of use, the value for the money and the great initial support you receive. \[sensitive content hidden\] was awesome with our implementation. Cons The sheer amount of options and screens. At times it can be overwhelming but I know all necessary to make the product as good as it is. Switched from [Sage HCM](https://www.capterra.com/p/38692/Criterion-HCM/) The mobile completion of application was not good. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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