# Page 12 | NEOGOV Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is NEOGOV the right Recruiting solution for you? Explore 850 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/248680/NEOGOV/reviews

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NEOGOV

4.5 (850)

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Last updated March 13th, 2026

# Page 12 - Reviews of NEOGOV

## Showing most helpful reviews

Showing 276-300 of 850 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jeneen M.  
Human Resources Analyst  
Government Administration  
Used the software for: 2+ years

### "Good product "

October 1, 2024

5.0

Good, like it. Employees needs to give you more time in the product.

Pros

User friendly, good platform, friendly, love it

Cons

Signs you out too fast, more time on the screen.

Review Source

KS

Kristin S.  
State Talent Acquisition Manager  
Government Administration  
Used the software for: 2+ years

### "NEOGOV review"

October 1, 2024

5.0

Have had a great experience- great customer service and support

Pros

Product is easy to use and easy to kearn

Cons

Challenge to customize some features to the agency level

Review Source

JV

Jerry V.  
HR  
Government Administration  
Used the software for: 2+ years

### "Insight…….."

October 3, 2024

4.0

Okay………………..,…………………………………………………………………..

Pros

The software is good to use……………………………..

Cons

The insight screening need to tell us what work history is part time or full time due to the hours they listed on their work history.

Review Source

CB

Clark B.  
Talent acquisition Analyst  
Government Administration  
Used the software for: 1-2 years

### "I like it a lot"

October 2, 2024

5.0

So far I’ve enjoyed the product. Is different from icims I’ve used in the past. I feel like both have pros and cons and I’d like to see some more user friendly things in neogov

Pros

I like how platforms work seamlessly together.

Cons

I feel like bulk actions could be included in candidate screening. Like when you’re looking at the application in the disposition part you could include emailing or other features?

Review Source

RD

Robert D.  
Recreation Coordinator  
Government Administration  
Used the software for: 6-12 months

### "NEOGOV Review"

November 7, 2024

5.0

I currently use this at my job and I find it easy to use.

Pros

Great platform that offers training to employees. It allows an organizations to track employees progress towards their trainings.

Cons

I have nothing bad to say about this platform. It is a very useful product.

Review Source

GD

Gina D.  
HR Manager  
Government Administration  
Used the software for: 2+ years

### "Human Resources Assistance"

October 1, 2024

5.0

We currently have Insight, Perform and Learn. Learn was the last product and the employees have found it easy to use and extremely informative!

Pros

The continuous upgrades that occur with all products.

Cons

Perform employee search feature: at times the system can be slow when searching by name. I feel like my typing is faster than the system.

Review Source

TF

Tina F.  
HR Manager  
Government Administration  
Used the software for: 2+ years

### "City of Valdez, AK Review"

October 1, 2024

5.0

Been wonderful. NG staff is great to work with and very responsive.

Pros

All products in one place, ease of learning and user friendly to my staff

Cons

Search layout is not the same from module to module for example: last name then first name search vs fn then ln.

Review Source

TD

Tiffini D.  
Human Relations Analyst  
Human Resources  
Used the software for: 1-2 years

### "Neogov Feedback"

October 3, 2024

5.0

Great experience overall. Customer service is very helpful.

Pros

The services provided and customer service!

Cons

Some processes seem a little outdated, like form building. There should be a function that makes your form fillable with a click of a button. Adobe pro offers this and it’s so helpful!

Review Source

BW

Brandi W.  
Administrator  
Government Administration  
Used the software for: 2+ years

### "Cross product "

October 1, 2024

5.0

Really love working with products. Love that streamlining is coming for a lot of tools we use

Pros

Love working with products. Would like a better dash for admins

Cons

Reporting across products would be helpful

Review Source

TS

Terri S.  
Human Resources Manager  
Environmental Services  
Used the software for: 2+ years

### "Customer for over 10 years "

October 1, 2024

5.0

I’ve used NEOGOV since 2007. I love that it is kept up to date throughout the years and it’s evergreen.

Pros

Up to date functionality throughout the years

Cons

Number of clicks it takes to do the work

Review Source

CO

Christine O.  
Secretary to County Administrative Officer  
Government Administration  
Used the software for: 1-2 years

### "NeoGov is great at implementation "

October 1, 2024

4.0

My overall experience with NeoGov has been good as it has provided the support needed to not only implement but to evolve and push forward with the other platforms. I just wish there was a more customizable experience with specific needs in our organization

Pros

Interconnection with its various platforms and how work is not replicated amongst those platforms

Cons

Adaptation to special needs within the client customer company

Review Source

VA

Veronica A.  
Specialist  
Government Relations  
Used the software for: 1-2 years

### "NEOGOV Survey"

October 1, 2024

4.0

Great overall. Rarely any issues while using it. However I do not have access to all items on there.

Pros

Being able to complete various personnel forms in just a matter of a few clicks. Also onboarding. The onboarding process is simple and easy to onboard new employees.

Cons

I don’t have complete access to everything on Neogov. Our HR department only gives access to some tabs but not all.

Review Source

GG

Genny G.  
HR Generalist  
Education Management  
Used the software for: 2+ years

### "HR Generalist "

October 3, 2024

5.0

Great! We previously had a home grown recruiting system so this was a huge upgrade!

Pros

E references has saved us so much time!

Cons

There are a lot of clicks and steps to open a position from insight

Review Source

NM

Natasha M.  
Analyst  
Utilities  
Used the software for: 2+ years

### "Great product "

October 1, 2024

5.0

Pros

Easy to use product to get government applicants.

Cons

Can't delete mistakes when creating requisitions

Review Source

LM

Ligia M.  
Admin Services Analyst I  
Human Resources  
Used the software for: 2+ years

### "NeoGov Pro"

October 2, 2024

5.0

Pros

As admin in HR, being able to view all necessary forms for new hires.

Cons

Unable to edit forms based on my access.

Review Source

KC

Krista C.  
Human Resources  
Law Enforcement  
Used the software for: 2+ years

### "Neogov UCSO"

October 3, 2024

5.0

Overall a very positive experience and would recommend to others!

Pros

Programs are easy to use and train employees. Neogov is always making improvements as well.

Cons

Getting support can sometimes be difficult and account managers seem to change frequently.

Review Source

LS

Lorianne S.  
HR Generalist  
Government Administration  
Used the software for: 1-2 years

### "Utilize the Program"

October 2, 2024

4.0

Unfortunately we don’t use our NEOGOV to its fullest. I believe if we did our lives would be easier. I plan on going back and convincing my team to really use NEOGOV.

Pros

The automation. How easy it is and effective if used to its fullest.

Cons

Implantation process. This could’ve been a user error on our end.

Review Source

JT

Jake T.  
Recruitment Guru  
Government Administration  
Used the software for: 2+ years

### "Neogov Review"

October 2, 2024

4.0

Overall it is a great applicant tracking system

Pros

Candidate self scheduling in the online hiring center

Cons

I do not like how all of the insight classes at the conference are already full

Review Source

DV

Delores V.  
HR Analyst  
Human Resources  
Used the software for: 2+ years

### "NeoGov User"

October 2, 2024

4.0

I really enjoy using it. Wish we utilized more features

Pros

Hiring and onboarding of new hires and closing out a recruitment

Cons

Redacting at times. Sometimes things or letters are redacted and shouldn’t be

Review Source

LS

LaShonda S.  
Senior HR Analyst  
Government Administration  
Used the software for: 2+ years

### "Neogov Product user over 15 years "

October 1, 2024

5.0

I have used Neogov since 2007 and I have seen its evolution towards helping governments recruit better, easier, and help applicants as well. They provide great customer service.

Pros

I like how Neogov listens to customers and makes enhancements. They are ever evolving.

Cons

It can be costly to smaller organizations.

Review Source

PR

Penny R.  
Sr. HR Analyst  
Government Administration  
Used the software for: 2+ years

### "NEOGOV GETS IT! Yes!"

October 2, 2024

5.0

Neighbors has been Excellent and the people that work there are very helpful!

Pros

I us Insight & OHC with Neogov and love how easy it is to use!

Cons

I have no complaints. Just wish we could afford more programs!

Review Source

CP

Carol P.  
Technician  
Human Resources  
Used the software for: 2+ years

### "Perone’s Review "

October 3, 2024

5.0

Good overall experience, look forward to returning next year!

Pros

The organization! Provided food and snacks.

Cons

The classes got filled up so fast. I would like to have signed up for classes, but my team and I unfortunately took too long.

Review Source

CE

Cheryl E.  
Senior Administrative Assistant  
Government Administration  
Used the software for: 2+ years

### "One stop HR and Payroll system "

October 3, 2024

5.0

Wonderful and easy to understand and apply at work.

Pros

It was very informative and educational. I didn’t know you offered such great products that works well together.

Cons

Some of the sessions were too long. Liked them 1 hour or less.

Review Source

SB

Salvador B.  
Recruitment Officer  
Human Resources  
Used the software for: 2+ years

### "Recruitment Officer "

October 2, 2024

4.0

Great experience so far. I like the additional features (job alerts) available for job seekers.

Pros

It is easy to set up recruiting activities and exam plans and screen for applications.

Cons

I'm finding data analytics and reporting a bit challenging to navigate. I might need some extra guidance to make it more user-friendly for myself.

Review Source

SH

Sue H.  
IT Business Analyst  
Government Administration  
Used the software for: 2+ years

### "Intuitive Products"

October 3, 2024

4.0

Ease of use, intuitive for out end users

Pros

Ease of use with Perform, Learn and Insights

Cons

Lack of integration across products, would like to see more.

Review Source

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