# Page 6 | NEOGOV Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is NEOGOV the right Recruiting solution for you? Explore 850 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248680/NEOGOV/reviews --- NEOGOV 4.5 (850) [View alternatives](https://www.capterra.com/p/248680/NEOGOV/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of NEOGOV ## Showing most helpful reviews Showing 126-150 of 850 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Steven S. HR Assistant Government Administration Used the software for: 2+ years ### "EForms Rocks!" October 2, 2024 3.0 Overall good and great staff. I cannot recommend eForms enough. Pros eForms and Onboard are excellent products. Especially eForms Cons Occasionally when my team has problems, we do not receive clear feedback about what we could have done differently to avoid or reduce the issues. Not very forthcoming when an issue was on NG’s side or what those were or how they were fixed. Review Source JL Joanne L. Analyst Government Administration Used the software for: 2+ years ### "Works but could be much better with improvements" October 1, 2024 4.0 Overall it does assist with the candidate tracking, but our agency currently only has onboard, insight, and attract. Our IT person has made plenty of suggestions over the past 10-15 years of improvements but while some of them have been implemented, the majority of them have not. So it feels like we still have to do our own work around to get the off the shelf product to work, which is frustrating at times. Pros Ability to track candidate application, reach out to candidates via attract, and take candidate through applicant lifeline. Cons There are still many improvements to be made that can make this process easier, such as removing the size limit on attachments to the exam plan and allowing us to move the attachments around to sort them vs deleting. There is also no audit trail for attachments and in other areas in which we would like audit trails. These are just a couple examples. The UI could be better as well. Review Source MW Michelle W. HR Director Government Administration Used the software for: 2+ years ### "NEOGOV Fan" October 1, 2024 5.0 Positive and excited to be rolling out additional modules. Pros Intuitive and easy to set up. I look forward to having all of the modules talking to each other. Cons Some of the IN limitations such as, not flagging repeat candidates for the same position to indicate was interviewed in the past. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Tyler Municipal Justice](https://www.capterra.com/p/80256/Incode/) Reason for choosing NEOGOV Connectivity to current module and ease of use Review Source BW Brianna W. Human Resources Specialist Government Administration Used the software for: 2+ years ### "Big Time NEOGOV Fan!" October 1, 2024 5.0 Overwhelmingly positive! There are so many resources available to help learn the system and it is very very efficient and user friendly! Pros I honestly love how user friendly the system is and how many capabilities it has - it makes recruiting so much more efficient! Cons I really do not dislike anything about NEOGOV - if our department had the budget I’d convince them we need everything Review Source FM Farrah M. Talent Acquisition Lead Hospital & Health Care Used the software for: 1-2 years ### "Makes Navigating My Requisitions Easier" October 1, 2024 4.0 I only use insight, but as the recruiter for a depart of 500+ employees (and as someone new to public sector and NEOGOV) it's made the hiring process steps easier to navigate. Pros Ease of navigating our civil service rules with the system. Cons Clunky at times. Feels outdated. Keeps signing me out after just logging in. Review Source TK Tracy K. HR manager Government Relations Used the software for: 2+ years ### "Best HR product for government " October 2, 2024 5.0 It’s been amazing for the last 17 years! Pros The community a the service. The level of care has not changed in 17 years! Cons Nothing it’s been amazing! We use every product! Review Source IY Inna Y. HR Analyst Government Administration Used the software for: 2+ years ### "NeoGov- you Rock" October 3, 2024 5.0 It is amazing! Our implementation team helping with HRIS is awesome as well. Really impressed, as well as looking forward to the successful future together Pros The ease of use, and the quality of customer support Cons Not sure, it is pretty great to be honest Switched from [Invoice Importer](https://www.capterra.com/p/109013/Invoice-Importer/) New world is being sunset and no longer updates Review Source VR Verified Reviewer HR Manager Government Administration Used the software for: 1-2 years ### "Neogov Staff is on Fire!" September 29, 2025 5.0 The best part of Neogov is the Neogov Staff! Supportive, knowledgeable and fun to work with! Appreciate the support! Pros Variety of sessions! There is something for everyone, no matter where you are at in your Neogov journey! Cons Nothing! My experience has been great and there is honestly nothing I do not like. Looking forward to the continuation of evolution! Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing NEOGOV Their focus on government and the willingness to adapt. Review Source IO Idalia O. HRIS Program Manager Government Administration Used the software for: 2+ years ### "NEOGOV pluses & minuses" October 3, 2024 3.0 Overall the product works 90% of time it just needs to be more flexible for decentralized agencies Pros I like the connection between modules with thexdata following the module activity. Cons The limited security options for a decentralized agency like ourselves Review Source PR Patricia R. Application admin Law Enforcement Used the software for: 2+ years ### "Application Administrators " October 1, 2024 4.0 Excellent had a very well rounded amount of classes. Pros Vast amount of information friendly assistance Cons Classes I really liked overlapping Or a class was the my offered me nice and it conflicted with another class Review Source EC Eric C. HR Systems Administrator Government Administration Used the software for: 2+ years ### "Very Good Platform" October 3, 2024 5.0 Great system that has many variables that can be leveraged and many more to come. Pros The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers, and applicants. Cons Lack of automation where there should be. Review Source AH Adam H. Talent Development Manager Government Administration Used the software for: 2+ years ### "Always serving those who serve" October 2, 2024 4.0 Generally really great. There are some systems improvements we want but they are on the horizon. Pros The customer service that we get for issues that emerge. Cons A less than ideal implementation of onboard with our implementation consultant. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Reason for choosing NEOGOV We are still in the lms process. To be determined Review Source MD Maria D. Human Resources specialist II Government Administration Used the software for: 2+ years ### "Highly recommend Neogov!" October 3, 2024 5.0 Overall very good! The more I learn about the different functions neogov has to offer, the easier it has helped to transition everything on neogov versus having things in separate sites. Pros I like how I am able to customize almost everything about a recruitment from the initial planning to the offer. Cons I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the recruitment plan. Instead, there’s a button for the evaluation step but not for the exam plan. I sometimes have to go back on the site or open a new tab if I’m trying to check something within the exam plan. Review Source DR Donald R. Human Resources Manager Government Administration Used the software for: 2+ years ### "Great for Public Sector Organizations " October 2, 2024 4.0 Overall it’s been very good! Implementations have gone pretty smoothly overall. Customer service has been good. Our account executive is amazing. Pros How it is tailored to the public sector and addresses functions specific to us. Cons Sometimes there isn’t enough integration between products even though they all work together. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing NEOGOV It has functionality that was crucial for us in the public sector…some things that others could not deliver. Review Source BN Beverly N. HR Analyst Government Administration Used the software for: 1-2 years ### "Neogov Rocks! " October 1, 2024 5.0 It’s been the greatest platform I’ve used so far in my experience Pros The efficiency of the program, new things that are coming and the speakers so far Cons I thought the conference has been great so far, I don’t have any feedback at this time. Review Source MD Marlene D. HR CORDINATOR Human Resources Used the software for: 2+ years ### "The company for all your needs" October 2, 2024 5.0 Super spectacular rewarding NEOGOV is all that and a bag of chips! Pros It is always improving and customer service will help you with your needs Cons Not being able to delete old information Review Source JB Julie B. HR Manager Law Enforcement Used the software for: 2+ years ### "Neogov and Sheriff Offices" October 1, 2024 5.0 I have been a huge fan for years implementing two additional programs as well as being a reference to other agencies. I love Neogov! Pros The ease of use and the automation of so many processes. Cons Can be difficult to intermingle with other software programs via API Switched from [PMPeople](https://www.capterra.com/p/204655/PMPeople/) It was not public sector friendly and adaptable to our weird ways! Review Source SL Shannon L. Sr. Admin. Analyst Law Enforcement Used the software for: 2+ years ### "Pretty great!" October 1, 2024 4.0 Overall it has been good, a bit of a learning curve to use it to its full potential. Pros I love how it communicates with other neogov products, being able to send offer letters, move applicants through with good communication options and letters we can build and customize ourselves. Cons I wish we could send multiple offer letters if needed. For example our police department needs a conditional offer and final offer with different information. Review Source JG Jacquelyn G. HR Consultant III Government Administration Used the software for: 2+ years ### "Neogov Review " October 1, 2024 5.0 I’ve really enjoyed using NeoGov for my organization. It is user friendly and the support team is awesome. Pros The new dashboard and task. The analytics and now seeing the reqs on the insight side without going to OHC Cons The duplicate email communication and the reporting side. I also wish I could copy/paste on the supplemental questions. Alternatives considered [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Reason for choosing NEOGOV The \[sensitive content hidden\] chose NeoGov due to cause and functionality Review Source HY Haley Y. Human Resources Analyst I Government Administration Used the software for: 1-2 years ### "Human Resources Analyst I" October 1, 2024 4.0 Pros Easily accessible & updated with features like Time & Attendance that assists streamlining my duties. Cons Modules that lack features that do not allow me to assist customers with their departmental/division processes. Review Source CF Cathi F. Human Resources Analyst Human Resources Used the software for: 2+ years ### "Outstanding platform" October 2, 2024 5.0 Excellent—I’ve used Neogov for 9 years. We use Insight and Onboard. We recently worked with Neogov to integrate new hire information via export/import into Munis. Pros Candidate experience, ability to customize exam plans, capabilities to integrate with other systems Cons It would be helpful if there were training videos for SMEs — most notably for those conducting interviews Review Source JM Julie M. Human Resources Specialist Government Administration Used the software for: 2+ years ### "Neogov Review - Insight" October 2, 2024 4.0 Works great for our recruitments and is an easy platform to train people on. Pros The efficiency and how easy it is to learn and navigate. Also, having 10 years of records and data is helpful Cons Not much, just small things like not being able to delete an evaluation step made in error if candidates were sent to that step. Even if the candidates were moved back, still can’t delete the step made in error. Review Source VR Verified Reviewer Administrative Services Manager Utilities Used the software for: 2+ years ### "Insight review" October 3, 2024 4.0 I’ve had Insight for 8 years and used to have Onboard but dropped it because it didn’t integrate with our payroll system so there was still a lot of manual data entry. Pros It’s integration with goveernentjobs.com and postings getting picked up by Indeed. As well as auto scoring based on supplemental questions. Cons So so so many clicks and hidden features. It’s really a best that needs taming. Good software should be so intuitive that no training is required. Review Source AO Ayla O. HRIS Analyst Government Administration Used the software for: 2+ years ### "City of Pflugerville" October 2, 2024 5.0 I like it a lot, it’s a great product that has a lot of moving parts Pros The ease of use and customization make it enjoyable and easy for our new staff to learn and use Cons I wish you didn’t have to have multiple modules to updates various parts of class specs and positions Switched from [ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/) We needed a product that integrated with our ERP software Review Source GH GENEVIEVE H. Hr Technician Public Relations and Communications Used the software for: 1-2 years ### "Stronly recommend NEOGOV" October 2, 2024 5.0 I really love using it and the constant updates NEOGOV does with their systems always wanting to grown. Fast customer. Service. Pros Its user friendliness and all the modules it has to utilize. Also love rhat for the most part customer services is always accessible and eager to help with any issues. Cons How some.of the products take to much time as far as steps AND how some of the functions are not easily compatible. Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) For applicant tracking and to make it user friendly for the applicants applying. Review Source Similar Products Featured