# Page 7 | NEOGOV Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is NEOGOV the right Recruiting solution for you? Explore 850 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/248680/NEOGOV/reviews --- NEOGOV 4.5 (850) [View alternatives](https://www.capterra.com/p/248680/NEOGOV/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of NEOGOV ## Showing most helpful reviews Showing 151-175 of 850 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TC Tiffany C. Senior Recruiter Libraries Used the software for: 2+ years ### "Great ATS - Good UX" October 2, 2024 5.0 2 years and an admin - it’s soooo much easier to track and move applicants and I appreciate the scheduling feature! Pros How the entire recruitment can be done in it! Cons Some of the settings make it hard when hiring managers are not involved in the traditional way Switched from [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) Ease of Use - was not easy to move applicants forward to share with others Review Source AO Ayla O. HRIS Analyst Government Administration Used the software for: 2+ years ### "City of Pflugerville" October 2, 2024 5.0 I like it a lot, it’s a great product that has a lot of moving parts Pros The ease of use and customization make it enjoyable and easy for our new staff to learn and use Cons I wish you didn’t have to have multiple modules to updates various parts of class specs and positions Switched from [ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/) We needed a product that integrated with our ERP software Review Source DR Donnell R. Personnel analyst Government Administration Used the software for: 2+ years ### "Neogov Innovation " October 3, 2024 4.0 Great! Features are easy to use. Innovation makes reports easier Pros The innovation over the years that makes screening easy. Cons Moving candidates from one step to the next. Make this process seamless/ easier for moving candidates Review Source BP Benjamin P. Administration Hospital & Health Care Used the software for: 1-2 years ### "Spokane Regional Health District " October 3, 2024 4.0 Great team to work with. Complex systems to implement Pros Systems work across all modules..TMS and HRIS Cons Implementation length 2 years. The team has been great to work with. Alternatives considered [Kronologic](https://www.capterra.com/p/198838/Kronologic/) Reason for choosing NEOGOV More suitable for Government. Special purposes district Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Current system was anataqated. This sytem is better Review Source TH Teri H. HRIS Analyst Government Administration Used the software for: 2+ years ### "Great Products and Modules" October 3, 2024 4.0 Happy with products offered. Hoping HRIS will be ready for Personality clients Pros All the different products and modules. Solid customer service. Cons No "package" deals where you can select certain products for one price Review Source VH Vicki H. HR Director Government Administration Used the software for: 2+ years ### "Love Neogov!" October 1, 2024 5.0 Pros I love the responsiveness to the needs of the customer. I like that it can be purchased in segments so we arebt wasting money on what we wont use. Cons I wish there was better employee tracking without the full HRIS. Things that track employee demographics, promotions, salaries, etc. Review Source NT Natasha T. HR Manager Government Administration Used the software for: 2+ years ### "My NeoGov Review" October 3, 2024 4.0 We’ve crafted the system to work for our process. Onboarding has really simples our previously manual process. Pros Application submissions; ability to update recruitment status providing transparency with applicants; ability to hire multiple positions under one exam plan; onboard. Cons Analytics. A lot of movement to get to the next step or screen. Review Source AR Abigail R. Human Resources specialist Government Administration Used the software for: 2+ years ### "HR Specialist" October 3, 2024 5.0 Great, love the products and grateful for the support Pros Love all of the options we are able to utilize Cons Wish we could get more products but so expensive Review Source LS Lynn S. Senior Human Resources Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "NEOGOV Over two agencies" October 1, 2024 4.0 Over two agencies: overall very good. used very differently at each agency. Pros convenience, having information in one place, ease of use for the candidate. Cons training is high level and broad. so if you weren’t part of the agency’s implementation you are on your own to figure out how the product is being used Review Source LS Lauren S. HRIS Administrator Government Administration Used the software for: 1-2 years ### "NeoGov Feedback - EPC CO" October 3, 2024 4.0 It has vastly improved in the last 2 years, both in terms of functionality/improvements and customer support. Pros Y’all implement features that are really helpful (goal alignment, new hire feed, etc) Cons Sometimes the functionalities don’t seem to work consistently. For example, we’ve run into issues with Candidate Texting after implementation - where text templates don’t work properly when prompting before the referred list. Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues Review Source VL Vanessa L. HR Manager Utilities Used the software for: 2+ years ### "User friendly" October 2, 2024 5.0 Excellent. I’ve had great project managers like \[sensitive content hidden\] and IC like \[sensitive content hidden\] Pros Products are user friendly and my sales rep, \[sensitive content hidden\] rocks! Cons Report builder and some implementation configurations are quite complicated. Switched from [PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/) The product did no longer meet our needs. Review Source AL Aimee L. HR Technician Government Administration Used the software for: 2+ years ### "NeoGIV Review " October 1, 2024 5.0 I enjoy using NeoGov and know they are always seeking to improve their products and services. Pros Integration with background check companies, analytics, and great customer service. Cons Can be unintuitive to trouble shoot errors at times, requiring our team to keep notes on how to fix issues. Review Source MF Meng F. HR Manager Government Administration Used the software for: 2+ years ### "Honest Feedback " October 2, 2024 3.0 Technology can be frustrating sometime, service, and support are fair Pros All in one products, good concept, And good intention Cons Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues don’t get solved from the root level. Can be very frustrating for the users. Review Source VJ Vicki J. HR Program Manager Government Relations Used the software for: 2+ years ### "Just keep going!!" October 3, 2024 5.0 Wonderful! I want the entire suite. I love how the products work together & some of the functionality is the same when getting more products Pros I love the products but the customer service is amazing Cons Integrations arent REALLY integrations. That could use some work. Getting courses in & iut of LEARN can be cumbersome Review Source AT April T. HR RM Analyst I Government Administration Used the software for: 2+ years ### "My NEOGOV Review on the Fly" October 3, 2024 4.0 Pros Did? It's a product that single handedly revolutionized public sector recruiting. Cons The lack of ability to fully format to an agency's preferences. Particularly, true formatting of notifications. Also, though an out of date notion, real user's manual. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) We were using an in house access database setup Review Source CV Carmen V. Personnel Analyst Government Administration Used the software for: 1-2 years ### "First time user" October 3, 2024 5.0 It's been great. The navigation of the system is great. Allows me to have lots of windows open to navigate thru all the reports and requisitions Pros The easy to use. The drop downs and selection process is great. Cons All the reports that are ready and easy to get, makes more work for me, in a great way. So not really a con! Review Source BR Boris R. Human Sources Specialist Public Safety Used the software for: 2+ years ### "The One Stop Shop Product" October 3, 2024 4.0 Overall experience has been pretty great. It gets the job done and does the leg work for HR. Pros One stop shop for all HR needs! It helps HR by eliminating redundant and tedious work and just by streamlining it. Cons Some features need to be worked on and some glitches, unnecessary bugs or actions need to be worked on. Review Source KK Kimberly K. Manager of Civil Service Government Administration Used the software for: 1-2 years ### "NeoGov System" October 1, 2024 3.0 It is mediocur. There are a lot of glitches and issues we run into in NYS. The system does not have a work around for the requirements the NYS Civil Service are required to track. Pros These ease for our applicants to apply. Setting up our job postings is a breeze. Cons Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information. Switched from [Sigma](https://www.capterra.com/p/127343/Sigma/) It was no longer being supported. We needed a new system and I believe NeoGov acquired SIGMA. Review Source BD Bernadette D. Director of Human Resources Human Resources Used the software for: 2+ years ### "Good product" October 3, 2024 4.0 Good product for All phases of HR management. Pros Various modules for different HR tasks and duties. Cons Not all modules are user friendly. Must take time to learn and remember steps of modules. Review Source BO Bobbi O. HR Specialist Government Administration Used the software for: 1-2 years ### "Review 10/3/23" October 3, 2024 5.0 I like the Insight/OHC sides of the platform that my organization uses. Works perfectly for what we need & great customer support when help is needed. Pros Great customer support, tons of trainings offered, fantastic & informative conference! Cons The platform can be very layered/tough to learn at first. OHC/Insight resource guide downloads need to be updated. Review Source MC Maria C. Personnel Analyst Government Administration Used the software for: 2+ years ### "Consistency and a improvement " October 1, 2024 5.0 This has been positive overall but I am confident improvements are regular and consistent. Pros It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and the company is always listening to customers about improvements. Cons Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next and sometimes the applicant counts are wrong after a long day of screening. Review Source JY Jody Y. HR Executive Assistant Government Administration Used the software for: 2+ years ### "I love NEOGOV, you will too " October 2, 2024 5.0 They are great at customer service, patient and don’t make you feel dumb Pros Everything for recruiting is in one place Cons There are sometimes too many steps to complete each action Review Source AM Anne M. Database Admin Human Resources Used the software for: 2+ years ### "Database Admin" October 2, 2024 4.0 Always willing to assist in product solutions Pros The ability to screen auto scoring quickly Cons Onboard needs more information feeding from application Review Source AD Ashley D. HR Manager Government Administration Used the software for: 2+ years ### "HR Manager" October 1, 2024 5.0 Excellent. I would love to have all of the products. Eventually! Pros Love how easy it is to use and navigate. You can have people from all over the departments use it without struggle. Cons No complaints. It’s come a long way since it first came out. Switched from [PECOS](https://www.capterra.com/p/409/PECOS/) Not as easy to use at neogiv. Wanted something that would be more user friendly. Review Source TW Teedara W. HR Generalist Utilities Used the software for: 2+ years ### "Time Saver and Streamliner" October 1, 2024 5.0 Wonderful! The people are great and I feel it truly allows us to share our ideas. Pros How it has streamlined our processes! They have saved us time. Cons Not all forms flow together. Makes it hard when onboarding and using eforms. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.