# Page 8 | NEOGOV Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is NEOGOV the right Recruiting solution for you? Explore 850 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/248680/NEOGOV/reviews

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NEOGOV

4.5 (850)

[View alternatives](https://www.capterra.com/p/248680/NEOGOV/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of NEOGOV

## Showing most helpful reviews

Showing 176-200 of 850 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Krysten C.  
HR Specialist  
Government Administration  
Used the software for: 2+ years

### "Review of NEOGOV"

October 1, 2024

4.0

Overall NEOGOV gets the job done. It is a cohesive/all in one product that allows entities to use the product for multiple necessary functions.

Pros

The applicant tracking system, ease of posting positions, the ability to Onboard new employees and assign tasks.

Cons

There are a few features that could be added. I do not like that there is not an option to merge profiles in Onboard or that there is not an option to update passwords.

Review Source

KS

Kim S.  
Assistant Director  
Government Administration  
Used the software for: 2+ years

### "Neogov Love"

October 1, 2024

5.0

Great platform and great service. The Neogov team is a pleasure to work with.

Pros

All applicant information - and the life cycle of the applicant from onboard to off board - is housed in one centralized location.

Cons

Some clunky integration with other platforms. However, there is great support in getting those kinks worked out.

Review Source

MR

Marlo R.  
SR HR Analyst  
Human Resources  
Used the software for: 2+ years

### "SR HR Analyst "

October 2, 2024

4.0

Great although sometimes it’s difficult to obtain assistance. Would like more trainings to be available throughout year

Pros

Everything is at your fingertips, very convenient. Lots of additional modules to complete the hiring process.

Cons

Minor issues with application templates

Review Source

AC

Andrina C.  
Human Resources Specialist II  
Government Administration  
Used the software for: 2+ years

### "Human Resources Specialist II"

October 3, 2024

5.0

My overall experience has been amazing. NeoGov allows me to save time because it is easy to communicate with candidates at one time.

Pros

Makes process easier everything in one place.

Cons

Have to go through a lot of clicks to get help.

Review Source

RA

Rosie A.  
Personnel technician  
Human Resources  
Used the software for: 2+ years

### "Greatest OAT"

October 1, 2024

5.0

Overall its great better than other software out city uses

Pros

How easy it is to manage and navigate and clear

Cons

How shortly it times out and I need to re log in

Review Source

RK

Renae K.  
Human Resources Specialist  
Government Administration  
Used the software for: 2+ years

### "The Love of NeoGov"

October 2, 2024

5.0

I’ve been using the product, with different employees, for a few years and find that overall, the product has great functionality and can really be a one stop shop for recruitment, onboarding and training.

Pros

The ease of use and flow of the screens inside of each particular module.

Cons

Having to switch between the modules. I would like to be able to create a requisition and job posting all in one step without having to switch between screens and enter information again.

Review Source

SW

Shari W.  
Human Resources Assistant Manager  
Government Administration  
Used the software for: 2+ years

### "NeoGov Review"

October 3, 2024

4.0

My experience has largely been positive. Analytics is less intuitive for me.

Pros

I like that NeoGov is largely easy to use.

Cons

Not as smart as other products on the market

Review Source

LP

Lisa P.  
Admin manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Implementation"

October 1, 2024

3.0

So far so good. Our implementation created a timeline for our go live goal and they’re holding us accountable!

Pros

Not sure, we’re implementing now. Customer service has been great.

Cons

Promised something we don’t think they can deliver (now that we’re in implementation)

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing NEOGOV

Adp couldn’t handle cascading benefits. Our payroll items were also too complicated for Adp.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

None could meet our needs. Try didn’t have cascading benefits support

Review Source

KU

Kevin U.  
Personnel Program Officer  
Government Administration  
Used the software for: 2+ years

### "Love NEOGOV"

October 2, 2024

5.0

Our overall experience with NEOGOV has been great!

Pros

I like the ease of use and the fact that they are continually enhancing the product based on customer feedback.

Cons

Doesn’t meet all of our needs perfectly.

Switched from

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

The cost to upgrade to newer versions. .

Review Source

MS

Michelle S.  
Sr. Employee Relations Analyst  
Government Administration  
Used the software for: 2+ years

### "Recruitments made easy."

October 1, 2024

4.0

Overall, good. Recruiting has always been easy through NEOGOV.

Pros

It is the industry standard for public sector hiring. Recruiting is made easy.

Cons

Support folks dont always know how the products work together and influence one another. They specialize whuch is great, but we may need more support across programs too.

Review Source

TM

Tobie M.  
HR Manager  
Government Administration  
Used the software for: 2+ years

### "Neogov review"

October 1, 2024

4.0

I've used it for years, so the familiarity. But i do think there are a lot of improvements needed in the current products

Pros

Pii redaction very beneficial to candidates

Cons

Cannot remove a SME raters scores Would love a calendar function to show when posts are closing Setting permissions can be very confusing Too many clicks to get to certain pages

Review Source

JH

Joyce H.  
Human Resources Generalist  
Government Administration  
Used the software for: 2+ years

### "Great product! Very user friendly!"

October 1, 2024

5.0

Great customer service. Easy to implement.

Pros

I like that the multiple products “talk” to each other. And it is very user friendly. Easy to train people to use.

Cons

I wish we had more of the products. I have experience with some of the other products and can’t wait to implement them for my current employer.

Review Source

VW

Vina W.  
Manager  
Government Administration  
Used the software for: 2+ years

### "Awesome Job!"

October 1, 2024

5.0

10+ years with IN, ON, LE, PE. We’ve been with NEOGOV for many years. Staff is and continues to be amazing.

Pros

Opening ceremony. Statistics info was amazing and the guest speaker. The swag of course ……every year🩷

Cons

The change in hotel but I know it was inevitable.

Review Source

DM

Denise M.  
HR Analyst  
Public Safety  
Used the software for: 1-2 years

### "HR Analyst"

October 3, 2024

4.0

Great. Love the conferences, innovation, and forward thinking. However my major concern is branching out with too many modules while the existing ones need advancing. ex. Landscape mode in eForms should be such a basic offering but yet, still not available.

Pros

Easy integrations within and with external software

Cons

Custer support hasnt been the best experience with specific needs/problems and came to this conference to find there was an easy solution this whole time

Review Source

RM

Rin M.  
Human Resources Analyst  
Government Administration  
Used the software for: 1-2 years

### "Good EE experience, could be more flexible. "

October 2, 2024

4.0

I've been working on rolling out Perform and Learn at my organization, and so far it's been a pretty positive experience. We've been on Insight for years, as well, and I know there are features we could be using but aren't.

Pros

They do seem to listen to their users and regularly implement features we've asked for. The employee experience side is convenient with everything in one place.

Cons

There's not as much flexibility as I'd like in things like evaluation programs and in Learn custom course design.

Review Source

LR

Lillian R.  
Recruiting specialist  
Government Administration  
Used the software for: 2+ years

### "Great programs "

October 2, 2024

5.0

The company has great customer service and that means alott

Pros

It's very convenient and makes my job easier

Cons

I don't have anything bad to say about Neohov, they are doing great work

Review Source

DT

Debra T.  
HR Director  
Government Administration  
Used the software for: 1-2 years

### "Deb’s review "

October 1, 2024

4.0

Been using for recruitment and hiring for years. Moving to add implementation of more modules

Pros

System integration . Sometimes one section and it’s data will affect others even though not supposed to

Cons

Some support and technical glitches . Data can get corrupted

Review Source

AM

Amanda M.  
Administrative Services Officer II  
Human Resources  
Used the software for: 2+ years

### "NEOGOV review"

October 2, 2024

5.0

I like using NEOGOV and I’m glad we use several of the modules.

Pros

User friendly, integration across the modules makes employee user management much easier.

Cons

There are some funky rules and restrictions for things that can make things difficult (like changing an interview schedule after someone has scheduled one)

Review Source

TB

Telauna B.  
Sr. Hr Analyst  
Government Administration  
Used the software for: 2+ years

### "Neogov Review"

October 2, 2024

5.0

Great. It have been a useful tool for the last 8 years.

Pros

User interface is easy to navigate and use.

Cons

When it breaks and also when it logs me out while I am building a posting.

Review Source

AT

Amy T.  
HR Business Partner  
Government Administration  
Used the software for: 2+ years

### "City of Fitchburg"

October 1, 2024

5.0

Outstanding. We are currently trying to obtain HRIS.

Pros

Customer service is outstanding! Actually we have nothing negative to say.

Cons

Not having all the suites. Reporting is still challenging- but that’s more user challenge.

Review Source

SM

Sandra M.  
Assistant to VP, CAP  
Utilities  
Used the software for: 1-2 years

### "User friendly "

October 2, 2024

4.0

I have had a great experience with our project manager for HRIS \[sensitive content hidden\] and implementation coordinator \[sensitive content hidden\]

Pros

Our sales rep is awesome \[sensitive content hidden\] The Learn module is very beneficial. Great product!

Cons

Having to configure all modules, report builder and some of the implementations.

Review Source

JM

Jessica M.  
HR Consultant  
Law Enforcement  
Used the software for: 2+ years

### "HR Consultant "

October 1, 2024

4.0

Love the tracking/analytics abilities. I'm realy loving forward to using this more with law enforcement

Pros

Convenience for applicants. I also love how it connects to other job search engines

Cons

Too many clicks to get around in insight

Review Source

TH

Twila H.  
HRDirector  
Government Administration  
Used the software for: 2+ years

### "HR Products"

October 1, 2024

5.0

I have always had a great experience with NEOGOV. I really like that they listen regarding new ideas.

Pros

All of the products are amazing and I love the great customer service. i also like the fact that they listen to new ideas.

Cons

I do not have anything that I do not like.

Review Source

AS

Andrea S.  
Staff director  
Government Administration  
Used the software for: 6-12 months

### "Positive and forward thinking company"

October 1, 2024

3.0

My experience has been positive thus far

Pros

Modern interface and ease of use / intuitive

Cons

HRIS has not yet been fully developed to accept Highline customers

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing NEOGOV

Cost and implementation strategies/ future Available products

Switched from

[NuView](https://www.capterra.com/p/164396/NuView-HRMS/)

Did not meet our government’s needs and not Intuitive

Review Source

CD

Christina D.  
HR Supervisor  
Government Administration  
Used the software for: 2+ years

### "Neogov review"

October 2, 2024

4.0

Good been able to get everything I needed

Pros

Pretty much user friendly. Would recommend

Cons

No complaints. Like the products and overall good

Switched from

[CivicPlus Social Media Archiving](https://www.capterra.com/p/147628/ArchiveSocial/)

Neogov more universal among public agencied

Review Source

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