# Page 9 | NEOGOV Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is NEOGOV the right Recruiting solution for you? Explore 850 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/248680/NEOGOV/reviews

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NEOGOV

4.5 (850)

[View alternatives](https://www.capterra.com/p/248680/NEOGOV/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of NEOGOV

## Showing most helpful reviews

Showing 201-225 of 850 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Meriah F.  
Generalist  
Government Administration  
Used the software for: 1-2 years

### "Review of NEOGov"

October 3, 2024

4.0

Pretty good, great support team. Employees are generally very knowledgeable.

Pros

Every is in thing in one place. It’s pretty user friendly.

Cons

Some trainings are outdated in learn. I would like to see a catalog refresh.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing NEOGOV

Affordability of the product over the alternative.

Review Source

SM

Sandra M.  
Assistant to VP, CAP  
Utilities  
Used the software for: 1-2 years

### "User friendly "

October 2, 2024

4.0

I have had a great experience with our project manager for HRIS \[sensitive content hidden\] and implementation coordinator \[sensitive content hidden\]

Pros

Our sales rep is awesome \[sensitive content hidden\] The Learn module is very beneficial. Great product!

Cons

Having to configure all modules, report builder and some of the implementations.

Review Source

AM

Amanda M.  
Administrative Services Officer II  
Human Resources  
Used the software for: 2+ years

### "NEOGOV review"

October 2, 2024

5.0

I like using NEOGOV and I’m glad we use several of the modules.

Pros

User friendly, integration across the modules makes employee user management much easier.

Cons

There are some funky rules and restrictions for things that can make things difficult (like changing an interview schedule after someone has scheduled one)

Review Source

JM

Jessica M.  
HR Consultant  
Law Enforcement  
Used the software for: 2+ years

### "HR Consultant "

October 1, 2024

4.0

Love the tracking/analytics abilities. I'm realy loving forward to using this more with law enforcement

Pros

Convenience for applicants. I also love how it connects to other job search engines

Cons

Too many clicks to get around in insight

Review Source

TB

Telauna B.  
Sr. Hr Analyst  
Government Administration  
Used the software for: 2+ years

### "Neogov Review"

October 2, 2024

5.0

Great. It have been a useful tool for the last 8 years.

Pros

User interface is easy to navigate and use.

Cons

When it breaks and also when it logs me out while I am building a posting.

Review Source

MP

Molly P.  
HR Generalist  
Utilities  
Used the software for: 1-2 years

### "Love NEOGOV"

October 1, 2024

4.0

We thoroughly enjoy using neogov. We use for hiring, onboarding and training.

Pros

I love the onboarding process. Makes hiring new employees seem less and efficient.

Cons

I struggle the most with eforms. More training videos would be great.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing NEOGOV

I am not certain. I was not part of the decision process.

Review Source

CD

Christina D.  
HR Supervisor  
Government Administration  
Used the software for: 2+ years

### "Neogov review"

October 2, 2024

4.0

Good been able to get everything I needed

Pros

Pretty much user friendly. Would recommend

Cons

No complaints. Like the products and overall good

Switched from

[CivicPlus Social Media Archiving](https://www.capterra.com/p/147628/ArchiveSocial/)

Neogov more universal among public agencied

Review Source

TH

Twila H.  
HRDirector  
Government Administration  
Used the software for: 2+ years

### "HR Products"

October 1, 2024

5.0

I have always had a great experience with NEOGOV. I really like that they listen regarding new ideas.

Pros

All of the products are amazing and I love the great customer service. i also like the fact that they listen to new ideas.

Cons

I do not have anything that I do not like.

Review Source

JY

Joanne Y.  
HR and Risk Management Generalist  
Government Administration  
Used the software for: 2+ years

### "NeoGov for the WIN!!"

October 1, 2024

5.0

My overall experience just keeps getting better and better with every enhancement they make!

Pros

The unified dashboard!! You can access all of your products from one page making the experience all the more better!!

Cons

I haven’t found anything yet that I do not like!

Review Source

EO

Elysa O.  
Sr HR Analyst  
Government Administration  
Used the software for: 2+ years

### "Sr hr analyst "

October 1, 2024

4.0

Now that we are up and running it's good.

Pros

I like insight and perform. We recently purchased attract but have yet to utilize.

Cons

The set up, and not having a product expert.

Review Source

AU

Amy U.  
Human resources director  
Government Administration  
Used the software for: 2+ years

### "Neogov review"

October 1, 2024

5.0

Very satisfied with our ptoducts. Customer service helps with problems quickly.

Pros

Ease of use. Connection to o the onboard and learn products.

Cons

Email notifications and not being able to shut the hem off

Review Source

SS

Sharon S.  
HR Tech III  
Law Enforcement  
Used the software for: 2+ years

### "NEOGOV Insight User"

October 3, 2024

5.0

Enjoy using it and its features. Looking forward to expanding to Vetted for our backgrounds and onboard.

Pros

Layout of pages and ease of use. The possibilities of incorporating Vetted and other products into our workflow.

Cons

No "return to top" quick button when in application review.

Review Source

EI

Elyse I.  
Senior Admin Assistant - HR  
Human Resources  
Used the software for: 1-2 years

### "Great Experience Overall"

October 2, 2024

4.0

Overall it has been a very positive, user friendly experience.

Pros

It helped our organization eliminate the majority of our paper processing.

Cons

There are some gaps in the ability of the program but it is clear that the company is working to fix them.

Reason for choosing NEOGOV

The price was way more affordable and it seemed that we could do a lot more with eForms.

Review Source

JS

Jacqueline S.  
Human Resources Analyst  
Utilities  
Used the software for: 2+ years

### "Great for agencies of all sizes."

October 2, 2024

5.0

Very much enjoy Insight, Onboard and Perform. Ease of use and NEOGOV is always improving their products. It’s been a great improvement to streamlining some of our HR processes.

Pros

Visibility for recruitments, ease of use

Cons

Lots of emails regarding updates or outages sometimes is a bit much because they come for all platforms.

Review Source

JA

Jodie A.  
Administrative Services Manager  
Human Resources  
Used the software for: 2+ years

### "Solid Customer Service"

October 2, 2024

5.0

Anytime I have a question I know I am going to have someone who can help!

Pros

Ease of use and setup. Great customer service!

Cons

Sometimes there a few bugs that need to be worked out, but always get a resolution.

Review Source

AS

Andrea S.  
Staff director  
Government Administration  
Used the software for: 6-12 months

### "Positive and forward thinking company"

October 1, 2024

3.0

My experience has been positive thus far

Pros

Modern interface and ease of use / intuitive

Cons

HRIS has not yet been fully developed to accept Highline customers

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing NEOGOV

Cost and implementation strategies/ future Available products

Switched from

[NuView](https://www.capterra.com/p/164396/NuView-HRMS/)

Did not meet our government’s needs and not Intuitive

Review Source

MM

Megan M.  
Sr hr consultant  
Government Administration  
Used the software for: 1-2 years

### "Sr Hr consultant"

October 1, 2024

4.0

Great-I think once we finish implementing all the modules we will gain a lot more benefits

Pros

The integration with the other products removes several manual processes

Cons

The implementation was slower than expected

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing NEOGOV

Integration of multiple hr systems and streamlining the processes

Review Source

GB

Gena B.  
Supervisor  
Public Safety  
Used the software for: 2+ years

### "don’t hire without Insight"

October 3, 2024

5.0

The Insight system is user friendly, intuitive, and streamlines our process.

Pros

NEOGOV has given us the ability to go paperless in our application process, allow applicants to complete their process from multiple types of devices, and sped up our hiring process significantly.

Cons

I have no complaints about NEOGOV or their products.

Review Source

SS

San S.  
TA Recruiter  
Government Administration  
Used the software for: 2+ years

### "REVIEW Shorts "

October 1, 2024

4.0

Great! It’s an overall delight to use. I do wish for more live trainings

Pros

Candidate scheduling is very cool. I usually use it through onboard but recently learnt that it’s also ok insight

Cons

Automated application screening is not as user friendly

Review Source

TJ

Toya J.  
Training Coordinator  
Law Enforcement  
Used the software for: 2+ years

### "NeoGov Review"

October 3, 2024

4.0

I enjoy using NeoGov! Overall, it’s tremendously helped our agency.

Pros

NeoGov is user friendly and has a simple look to it!

Cons

It wasn’t quite designed for our agency needs but we’ve been working on it. NeoGov has been very helpful in this aspect.

Review Source

CH

Candace H.  
Human Resources Analyst  
Government Administration  
Used the software for: 1-2 years

### "HR Analyst"

October 1, 2024

5.0

NEOGOV is very user friendly. Was able to train executives to obtain applicant and recruitment information.

Pros

User friendly for both applicant and employee.

Cons

Moving the users to different steps and not seeing the history.

Switched from

[Tyler Enterprise Permitting & Licensing](https://www.capterra.com/p/172780/EnerGov/)

Functionality. We needed a product that was more user friendly.

Review Source

AM

Angela M.  
Senior Human Resources Analyst  
Government Administration  
Used the software for: 2+ years

### "Neogov review"

October 1, 2024

4.0

Pros

The user friendliness and the integrations among multiple platforms.

Cons

Constant updates that break other features that were not part of the update and shouldn't have been effected by those updates

Review Source

JK

Julie K.  
HR Generalist  
Government Administration  
Used the software for: 2+ years

### "NEOGOV - review "

October 1, 2024

5.0

Very happy with the product. We’re implementing various platforms and can’t wait to be fully up and running on all platforms.

Pros

Ease of use to supervisors, employees and HR

Cons

A lot of platforms that I wish was more fluid of connecting and titling.

Review Source

NC

Nikki C.  
Sr HR Recruitment and Selection Specialist  
Higher Education  
Used the software for: 1-2 years

### "A SME's view"

October 2, 2024

4.0

I'm the SME for my organization and love teaching people how to use it

Pros

The ease with which you can customize the product

Cons

The set up at the beginning can be really tricky, even with help

Review Source

AD

Arnita D.  
Sr HR Manager  
Government Relations  
Used the software for: 2+ years

### "Good application "

October 2, 2024

4.0

My experience has been good so far each year the enhancements has made it easier

Pros

Insight and onboarding. Applicant phone capabilities

Cons

I don’t have anything to say I don’t like. The enhancements have been great ove the years

Review Source

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