# Proton VPN Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Proton VPN Software - reviews, pricing plans, popular comparisons to other VPN products and more.

Source: https://www.capterra.com/p/248737/ProtonVPN

---

# 

 Proton VPN Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Proton VPN

## What is Proton VPN?

Proton VPN defends businesses from cyber threats and secures teams. Encryption keeps all data secure and private, while NetShield blocks malware and trackers, dedicated IPs provide flexibility in segmenting access, and more. Zero slowdowns to productivity with reliable, high-speed, stable connections to global servers. Trusted by millions and perfect for the modern business, big or small. Proton VPN is part of an encrypted suite of tools, offering a turnkey solution for VPN, email, calendar, cloud storage, and password manager.

## What is Proton VPN used for?

[VPN](https://www.capterra.com/vpn-software/)[Network Security](https://www.capterra.com/network-security-software/)[Encryption](https://www.capterra.com/encryption-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Starting price

$6.99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Proton VPN?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://protonmail.com&name=Proton VPN)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Proton VPN

4.5 (44)

VS.

[4.6 (34)](https://www.capterra.com/p/203059/NordLayer/reviews/)

Starting Price

$6.99

Per User, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (44)

Ease Of Use

4.7 (978)

Value For Money

4.2 (35)

Value For Money

4.3 (516)

Customer Service

4.2 (24)

Customer Service

4.2 (511)

## Proton VPN alternatives

[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

[4.6 (978)](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

Highest Rated

[UTunnel VPN](https://www.capterra.com/p/199683/Utunnel-VPN/)

[5.0 (69)](https://www.capterra.com/p/199683/Utunnel-VPN/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/199683/Utunnel-VPN/)

[FortiClient](https://www.capterra.com/p/151916/FortiClient/)

[4.4 (292)](https://www.capterra.com/p/151916/FortiClient/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151916/FortiClient/)

[View all alternatives](https://www.capterra.com/p/248737/ProtonVPN/alternatives/)

## FAQs about Proton VPN

Overview

### Which roles and teams benefit most from Proton VPN?

Proton VPN is most used by students, freelancers, developers, and digital professionals who need secure, private internet access across devices. Marketing, content, and customer-facing teams use it to protect communications, access region-specific resources, and work safely on public or remote networks without exposing sensitive data.

Answer based on 44 reviews

Overview

### What company size and industries is Proton VPN built for?

Proton VPN is built primarily for small businesses, which make up 75% of reviewers, with strongest adoption in Computer Software at 14%. It also serves Enterprise firms at 16% and midsize businesses at 9%, especially in Information Technology and Services at 9% and Education Management at 7%, for VPN use.

Answer based on 44 reviews

Features and Usability

### What are the key features of Proton VPN?

Proton VPN offers VPN access with encryption, DNS leak protection, and a kill switch for traffic interruption control. It also includes an ad blocker, geolocation support, multi-location connectivity, and real-time monitoring. Security-oriented features include disk encryption, access controls and permissions, user management, HIPAA compliance, and threat intelligence.

Pricing

### How much does it cost and what fees or limitations are included?

Proton VPN starts at $6.99/user/month for VPN Essentials, with VPN Professional at 9.99 and Proton Business Suite at 12.99 per user monthly. A free trial is available, and reviewers say the free version works well for light use, but it limits server choice, speed, and countries, while some find paid pricing slightly high or confusing.

Answer based on 26 reviews

Integrations

### Which third-party tools and platforms does Proton VPN integrate with?

Proton VPN connects natively to ProtonMail, Proton Drive, Proton Pass, Firefox, Google Chrome, Safari, and Prometheus. It is also used alongside Proton Mail for privacy-focused workflows, giving it a mix of browser, cloud storage, password management, and monitoring integrations.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does Proton VPN offer?

Proton VPN provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and questions in real time, documentation offers written reference material for self-paced use, and videos present visual instructions for reviewing features and steps.

Getting Started and Support

### What customer support options does Proton VPN offer?

Proton VPN provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat. Users say support can be slow or hard to resolve technical problems, with some frustration over follow-up, while others note the available channels help guide troubleshooting.

Answer based on 5 reviews

Security

### How does Proton VPN handle data security and access control?

Proton VPN uses strong encryption, advanced encryption protocols, secure tunneling methods, a strict no-logs policy, Secure Core servers, kill switch protection, and split tunneling to protect browsing and route traffic selectively. Reviewers also note limits such as slower speeds, reduced free-plan server choices, and no ad blocker.

Answer based on 26 reviews

User interface

### Is Proton VPN easy to use?

Proton VPN offers an interface that feels easy to learn for most beginners and everyday users. Many reviewers like the clean design, simple country and server selection, and clear mobile app layout, though some users find the server lists cluttered, less intuitive, or missing helpful details like latency visibility.

Answer based on 10 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Kill Switch

4.7 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

Immediately stop the process from executing

DNS Leak Protection

4.7 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Prevention of DNS leaks that allows ISPs to track internet movements

Ad Blocker

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Block or filter online ads

Encryption

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Convert data into a code for security

Real-Time Monitoring

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Proton VPN 14 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Block or filter online ads

Track and manage adherence to policies for any service, product, process, or supplier

Protect sensitive data for digital privacy

Encrypts information on an entire hard drive including data, files, OS, and software programs.

Prevention of DNS leaks that allows ISPs to track internet movements

Convert data into a code for security

Compliant with HIPAA, which sets standards for sensitive patient data protection

Immediately stop the process from executing

Active monitoring of systems, applications, or networks

Information to prevent, understand and identify cyber threats

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Extend virtual private network over public networks to enable protected information exchange

Features

4.3 (44)

4.3

Based on 44 reviews

## Pricing

Value for money

4.2 (35)

Free Trial

[View pricing plan details](https://www.capterra.com/p/248737/ProtonVPN/pricing/)

VPN Essentials

$6.99

Per User,Per Month

It includes:

-   120+ countries server locations
-   AES 256-bit VPN encryption
-   Stealth protocol
-   Central control panel
-   Enforce two-factor authentication (2FA)
-   Always-on VPN
-   Auto-connect
-   Kill switch
-   Ad-blocker and malware protection
-   Mobile device management (MDM)
-   Customize access to shared servers

VPN Professional

$9.99

Per User,Per Month

It includes:

-   Shared server locations in 120+ countries
-   AES 256-bit VPN encryption
-   Stealth protocol
-   Central control panel
-   Enforce two-factor authentication (2FA)
-   Always-on VPN
-   Auto-connect
-   Kill switch
-   Ad-blocker and malware protection
-   Activity monitoring
-   Mobile device management (MDM)
-   Single sign-on (SSO) and SCIM
-   Private Gateways for network segmentation
-   IP whitelisting

Proton Business Suite

$12.99

Per User,Per Month

It includes:

-   Shared server locations in 120+ countries
-   AES 256-bit VPN encryption
-   Stealth protocol
-   Central control panel
-   Enforce two-factor authentication (2FA)
-   Always-on VPN
-   Auto-connect
-   Kill switch
-   Ad-blocker and malware protection
-   Activity monitoring
-   Mobile device management (MDM)
-   Single sign-on (SSO) and SCIM
-   Private Gateways for network segmentation
-   IP whitelisting
-   Encrypted email with @yourcompany.com domain
-   Secure password manager with enterprise policies and reporting
-   Cloud storage with 1 TB per team member

Value for money

4.2 (35)

4.2

Based on 35 reviews

## Integrations

[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

Firefox](https://www.capterra.com/p/228987/Firefox/)[

Safari](https://www.capterra.com/p/229123/Safari/)[

Prometheus](https://www.capterra.com/p/235335/Prometheus/)[

Proton Pass](https://www.capterra.com/p/10020451/Proton-Pass/)[

Proton Drive](https://www.capterra.com/p/10029940/Proton-Drive/)

## Support, customer service and training options

Customer Service

4.2 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (24)

4.2

Based on 24 reviews

## User reviews

Overall rating

4.5

Based on 44 reviews

Filter by rating

5(27)

4(15)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

PC

philippe c.

propriétaire

Retail

### "60 euros l'abonnement Proton VPN qui ne fonctionne pas"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 19, 2026

J'ai payé 60,96 euros pour un abonnement Proton VPN qui n'a jamais fonctionné sur mon MacBook. Une fois connecté le système fonctionne pendant quelques temps... et puis tout ce bloque. Impossible de charger quoi que ce soit en ligne tant que je reste connecté au VPN. J'ai contacté le service client et pendant près d'un mois j'ai patiemment suivi toutes leurs instructions "trouble shooting" pour régler le problème. Sans résultat. Le service client s'est montré incapable de régler le problème mais à refuser de rembourser mon abonnement en prétextant que le délai de réflexion/d'annulation de 30 jours était expiré! Au final, VPN Proton n'est absolument pas fiable et l'entreprise fait preuve d'aucune éthique professionnelle et d'aucun respect pour la satisfaction de ces clients. Je ne recommande évidement pas d'utiliser ce service.

Pros

Aucun car ce VPN n'a jamais fonctionné normalement malgré près d'un mois de "trouble shooting" avec le service client

Cons

Absolument pas fiable. Le système crash après quelques jours d'utilisation et un service client incapable de trouver une solution

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Chiara G.

Digital Marketing

Marketing and Advertising

### "Great vpn service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 21, 2025

Pros

I love this VPN, I'm only using the free version which has only 3 countries but it works perfectly, it's fast and reliable

Cons

Maybe that on the free version it only has 3 countries, it could have some more as the world has sooo many

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Hugo G.

Solo dev

Information Technology and Services

### "Good private (I hope so) VPN "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 28, 2025

Overall good product! on part with others but backed by a data conscious company

Pros

Pricing is competitive, lots of servers and clients, usually works great!

Cons

Sometimes the connection times takes a little longer, and it does not like at all custom DNS on the host. The pricing model of Proton makes it hard to know what's included in what

Switched from

[PIA VPN](https://www.capterra.com/p/248998/PIA-VPN/)

because of pricing change and potential issues with PIA

Alternatives considered

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Reasons for choosing Proton VPN

More secure and more tech aware company, though I guess other are also true

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Senankpon Pascal H.

Developpeur web

Program Development

### "ProtonVPN, meilleure protection pour la sécurité"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 4, 2024

Pros

Depuis plus de 2 ans que j'utilise ProtonVPN, mes données sont bien sécurisées contre toutes attaches malveillantes. Aussi l'interface est pro et compréhension pour tout utilisateur

Cons

Je le trouve pafait seulement que les frais mensuels semblents légerement augmenter comparativement aux concurrents

Switched from

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

[CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AI

Alessandro I.

autista

Computer & Network Security

### "Vpn ottima e performante"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2024

Pros

la sua possibilità di scelta anche nel pacchetto free di poter scegliere in un immensa vastità di paesi

Cons

i server italiani devono essere migliorati

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Davide B.

Managing Director

Newspapers

### "Excellent VPN but with her margins to improve"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 2, 2024

The app and the service are very good and very much solid from every point of view. Despite the gripe described above due to the absence of automation features in the app, I still wholeheartedly recommend ProtonVPN. Might no be the fastest nor the cheaper, but I deeply share their sustainable business model and ethic, which is very attentive to privacy and security, without selling themselves to the highest bidder like almost every other VPN company around (just look at the amount and quality of ads!), which mainly have profit in mind (which is not bad per se, but I find Proton’s way safer for the user and mirroring my personal ideas).

Pros

Install and operation is as simple as it gets, just 1 click (literally: “connect now”) unless you want or need more specific settings o specific servers or profiles. The selection of servers is great and with a lot of coverage, and so far I didn’t notice much of an impact to speed or ping times with casual mobile and pc usage. The app is nice and easy to use on every platform (although Linux is said to be neglected) and strikes a good balance, for my use case, between features and friction. You can also use an openvpn or WireGuard generic client if you prefer so!

Cons

My biggest gripe is that the default app does not allow, on any platform, to select always-on or always-off networks, to allow automations like turning off the VPN at home or turning it on automatically at work and the many combinations in between (especially if tied with other automation / shortcuts app). You can achieve this by download the relevant profiles from the website and using a third party generic OpenVPN or WireGuard client, but it’s less than option for new users and you’re tied to the specific server you download the configuration for - meaning you cannot benefit from options like connecting to a random server or the fastest available within the chosen country. Many competitor offer such a feature and, while achievable, still looks like a big shortcoming for me.

Switched from

[PIA VPN](https://www.capterra.com/p/248998/PIA-VPN/)

PIA was cheaper but Proton business model and ethic won me over and I put much more trust in it than PIA company

Alternatives considered

[Surfshark](https://www.capterra.com/p/198822/Surfshark/)

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Reasons for choosing Proton VPN

Its business model and ethics, and the absence of a “predatory” advertising

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Maurice H.

Target validation scientist

Biotechnology

### "Good and fast VPN."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 21, 2023

Pros

Ease of use and clear app. Features are abundant and well explained.

Cons

Network speed could be better, but this is always a trade off with vpns.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ruthis D.

Graphic Designer

Animation

### "Excellent vpn "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 9, 2023

Pros

This VPN offers excellent security and privacy features that keep your online activity safe

Cons

The free version has a limite on the features. You must purchase the paid version to Access to all features

Switched from

[CactusVPN](https://www.capterra.com/p/170768/CactusVPN/)

[Ivacy VPN](https://www.capterra.com/p/173133/Ivacy/)

[Speedify](https://www.capterra.com/p/163341/Speedify-for-Teams/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Raffaele G.

video

Photography

### "Funziona bene anche la versione free"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 4, 2023

Funziona bene anche la versione free, ma in alcuni casi è meglio usare la versione a pagamento...

Pros

Funziona bene anche la versione free, ma se lo usi con frequenza consiglio la versione a pagamento

Cons

In alcuni casi è meglio usare la versione a pagamento

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Stefano R.

Designer

Information Technology and Services

### "Migliorabile"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

October 28, 2023

Premessa che ho utilizzato al versione gratuita, è un qualcosa di utile se si vuole avvicinarsi al'utilizzo di una VPN senza dover pagare costi mensili ad un provider.

Pros

Permette gratuitamente di utilizzare una VPN, agganciandosi a server anche in diversi continenti, senza limiti di tempo o periodi di prova. L'interfaccia è molto comoda da utilizzare (basta selezionare il paese ed uno dei server in esso disponibili). Decisamente ben fatta è poi la schermata per poter visualizzare real time la mappa di instradamento della connessione tra la propria posizione ed il server selezionato.

Cons

I server, perlomeno con la versione gratuita, sono pochi e spesso la connettività è lenta, si blocca o cade.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/248737/ProtonVPN/reviews/)

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