--- title: "Proton VPN Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Proton VPN Software - reviews, pricing plans, popular comparisons to other VPN products and more." source_url: "https://www.capterra.com/p/248737/ProtonVPN/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Proton VPN Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Proton VPN ## What is Proton VPN? Proton VPN defends businesses from cyber threats and secures teams. Encryption keeps all data secure and private, while NetShield blocks malware and trackers, dedicated IPs provide flexibility in segmenting access, and more. Zero slowdowns to productivity with reliable, high-speed, stable connections to global servers. Trusted by millions and perfect for the modern business, big or small. Proton VPN is part of an encrypted suite of tools, offering a turnkey solution for VPN, email, calendar, cloud storage, and password manager. ## What is Proton VPN used for? [VPN](https://www.capterra.com/vpn-software/)[Network Security](https://www.capterra.com/network-security-software/)[Computer Security](https://www.capterra.com/computer-security-software/) Overall rating Based on 44 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price $6.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Proton VPN?[Manage this product listing](https://www.g2.com/products/proton-vpn-for-business/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Proton VPN 4.5 (44) VS. [### FortiClient](https://www.capterra.com/p/151916/FortiClient/) [4.4 (296)](https://www.capterra.com/p/151916/FortiClient/reviews/) Starting Price $6.99 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (44) Ease Of Use 4.4 (296) Value For Money 4.2 (35) Value For Money 4.4 (200) Customer Service 4.2 (24) Customer Service 4.2 (195) ## Proton VPN alternatives [Cisco Secure Client](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) [4.6 (979)](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Highest Rated [GoodAccess](https://www.capterra.com/p/208155/GoodAccess/) [4.9 (103)](https://www.capterra.com/p/208155/GoodAccess/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208155/GoodAccess/) [TunnelBear](https://www.capterra.com/p/146806/TunnelBear/) [4.5 (470)](https://www.capterra.com/p/146806/TunnelBear/reviews/) Starting price $138.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146806/TunnelBear/) [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) [4.5 (202)](https://www.capterra.com/p/159435/access-server/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159435/access-server/) [View all alternatives](https://www.capterra.com/p/248737/ProtonVPN/alternatives/) ## FAQs about Proton VPN Overview ### Which roles and teams benefit most from Proton VPN? Proton VPN is most used by students, researchers, and academic staff who need private access to study resources and public networks. Software developers and security analysts use it to protect testing and remote work connections. Business owners, executives, administrative teams, and aid workers rely on it for confidential communications and safer access while traveling. Answer based on 44 reviews Overview ### What company size and industries is Proton VPN built for? Proton VPN is built for small businesses, which account for 75% of reviewers, particularly Computer Software organizations (14%). It targets companies needing protection against data breaches, including financial advisers, IT consultants, and law firms. Enterprise users represent 16%, while Information Technology and Services (9%) and Education Management (7%) also use it for VPN access. Answer based on 44 reviews Features and Usability ### What are the key features of Proton VPN? Proton VPN offers VPN encryption, DNS leak protection, and a kill switch for network traffic control. It also includes an ad blocker, access controls/permissions, user management, and multi-location support. Security-focused features include disk encryption, data security, compliance management, HIPAA compliance, real-time monitoring, and threat intelligence. Pricing ### How much does it cost and what fees or limitations are included? Proton VPN starts at $6.99 per user/month for VPN Essentials; VPN Professional costs 9.99 and Proton Business Suite 12.99 per user/month. A free trial is available. Reviewers describe pricing as competitive, though some find paid plans relatively high or the plan structure confusing. Free access has limited country and server selection. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does Proton VPN integrate with? Proton VPN integrates with Proton Mail, Proton Drive, Proton Pass, Firefox, Google Chrome, Safari, and Prometheus. It also connects within the broader Proton ecosystem, including ProtonMail and Proton Mail, for users who pair VPN access with email, storage, password management, browser use, and monitoring tools. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Proton VPN offer? Proton VPN provides live online training, documentation, and videos for teams getting started. Live online sessions can guide setup and answer questions in real time, documentation offers written reference for configuration and use, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Proton VPN offer? Proton VPN offers Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Users say help can be slow or hard to resolve complex issues, with some reporting long troubleshooting exchanges and limited follow-through, while others note service is not always responsive when urgent assistance is needed. Answer based on 5 reviews Security ### How does Proton VPN handle data security and access control? Proton VPN uses strong encryption, encrypted channels, WireGuard, and Secure Core routing to protect internet traffic. Its no-logs policy is described as preventing browsing-data storage, while a kill switch and traffic filters let users control which apps, networks, or IPs use the VPN. Reviewers also cite third-party-audited code; free-plan server choices are limited. Answer based on 26 reviews User interface ### Is Proton VPN easy to use? Proton VPN offers an approachable interface for beginners, with country selection and connection controls that make everyday VPN use straightforward. Many individual users like its modern mobile design and connection map, while some find long server lists, crowded screens, and limited server details such as latency harder to navigate. Answer based on 10 reviews ## Features AI summary Based on 695 VPN reviews Capterra data shows that buyers of VPN software rank the following features as their top priorities: - **Authentication** (**66%** of reviewers rated this feature as critical) - **Encryption** (**65%**) - **SSL Security** (**66%**) Proton VPN includes **Encryption**, but it does not offer **Authentication** or **SSL Security**. Its **Encryption** feature helps protect sensitive data as it moves across networks, reducing exposure to unauthorized access and giving teams a more secure way to handle business communications and online activity. Encryption 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Convert data into a code for security Kill Switch 4.7 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Immediately stop the process from executing DNS Leak Protection 4.7 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Prevention of DNS leaks that allows ISPs to track internet movements Ad Blocker 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Block or filter online ads Real-Time Monitoring 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Proton VPN 12 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Ad Blocker: Block or filter online ads - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Security: Protect sensitive data for digital privacy - DNS Leak Protection: Prevention of DNS leaks that allows ISPs to track internet movements - Encryption: Convert data into a code for security - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Kill Switch: Immediately stop the process from executing - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Threat Intelligence: Information to prevent, understand and identify cyber threats - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - VPN: Extend virtual private network over public networks to enable protected information exchange --- Features 4.3 (44) 4.3 Based on 44 reviews ## Pricing Value for money 4.2 (35) Free Trial [View pricing plan details](https://www.capterra.com/p/248737/ProtonVPN/pricing/) VPN Essentials $6.99 Per User,Per Month It includes: - 120+ countries server locations - AES 256-bit VPN encryption - Stealth protocol - Central control panel - Enforce two-factor authentication (2FA) - Always-on VPN - Auto-connect - Kill switch - Ad-blocker and malware protection - Mobile device management (MDM) - Customize access to shared servers VPN Professional $9.99 Per User,Per Month It includes: - Shared server locations in 120+ countries - AES 256-bit VPN encryption - Stealth protocol - Central control panel - Enforce two-factor authentication (2FA) - Always-on VPN - Auto-connect - Kill switch - Ad-blocker and malware protection - Activity monitoring - Mobile device management (MDM) - Single sign-on (SSO) and SCIM - Private Gateways for network segmentation - IP whitelisting Proton Business Suite $12.99 Per User,Per Month It includes: - Shared server locations in 120+ countries - AES 256-bit VPN encryption - Stealth protocol - Central control panel - Enforce two-factor authentication (2FA) - Always-on VPN - Auto-connect - Kill switch - Ad-blocker and malware protection - Activity monitoring - Mobile device management (MDM) - Single sign-on (SSO) and SCIM - Private Gateways for network segmentation - IP whitelisting - Encrypted email with @yourcompany.com domain - Secure password manager with enterprise policies and reporting - Cloud storage with 1 TB per team member Value for money 4.2 (35) 4.2 Based on 35 reviews ## Integrations [ Google Chrome](https://www.capterra.com/p/228985/Chrome/)[ Firefox](https://www.capterra.com/p/228987/Firefox/)[ Safari](https://www.capterra.com/p/229123/Safari/)[ Prometheus](https://www.capterra.com/p/235335/Prometheus/)[ Proton Pass](https://www.capterra.com/p/10020451/Proton-Pass/)[ Proton Drive](https://www.capterra.com/p/10029940/Proton-Drive/) ## Support, customer service and training options Customer Service 4.2 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (24) 4.2 Based on 24 reviews ## User reviews Overall rating 4.5 Based on 44 reviews Filter by rating Counts reflect reviews available in this feed. 5(27) 4(15) 3(0) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful PR propriétaire propriétaire Used the software for: Less than 1 year ### "60 euros l'abonnement Proton VPN qui ne fonctionne pas" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 3, 2026 J'ai payé 60,96 euros pour un abonnement Proton VPN qui n'a jamais fonctionné sur mon MacBook. Une fois connecté le système fonctionne pendant quelques temps... et puis tout ce bloque. Impossible de charger quoi que ce soit en ligne tant que je reste connecté au VPN. J'ai contacté le service client et pendant près d'un mois j'ai patiemment suivi toutes leurs instructions "trouble shooting" pour régler le problème. Sans résultat. Le service client s'est montré incapable de régler le problème mais à refuser de rembourser mon abonnement en prétextant que le délai de réflexion/d'annulation de 30 jours était expiré! Au final, VPN Proton n'est absolument pas fiable et l'entreprise fait preuve d'aucune éthique professionnelle et d'aucun respect pour la satisfaction de ces clients. Je ne recommande évidement pas d'utiliser ce service. Pros Aucun car ce VPN n'a jamais fonctionné normalement malgré près d'un mois de "trouble shooting" avec le service client Cons Absolument pas fiable. Le système crash après quelques jours d'utilisation et un service client incapable de trouver une solution Hugo G. Solo dev Used the software for: 1-3 years ### "Good private (I hope so) VPN " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 30, 2025 Overall good product! on part with others but backed by a data conscious company Pros Pricing is competitive, lots of servers and clients, usually works great! Cons Sometimes the connection times takes a little longer, and it does not like at all custom DNS on the host. The pricing model of Proton makes it hard to know what's included in what MD Managing Director Managing Director Used the software for: Less than 1 year ### "Excellent VPN but with her margins to improve" 5.0 April 3, 2024 The app and the service are very good and very much solid from every point of view. Despite the gripe described above due to the absence of automation features in the app, I still wholeheartedly recommend ProtonVPN. Might no be the fastest nor the cheaper, but I deeply share their sustainable business model and ethic, which is very attentive to privacy and security, without selling themselves to the highest bidder like almost every other VPN company around (just look at the amount and quality of ads!), which mainly have profit in mind (which is not bad per se, but I find Proton’s way safer for the user and mirroring my personal ideas). Pros Install and operation is as simple as it gets, just 1 click (literally: “connect now”) unless you want or need more specific settings o specific servers or profiles. The selection of servers is great and with a lot of coverage, and so far I didn’t notice much of an impact to speed or ping times with casual mobile and pc usage. The app is nice and easy to use on every platform (although Linux is said to be neglected) and strikes a good balance, for my use case, between features and friction. You can also use an openvpn or WireGuard generic client if you prefer so! Cons My biggest gripe is that the default app does not allow, on any platform, to select always-on or always-off networks, to allow automations like turning off the VPN at home or turning it on automatically at work and the many combinations in between (especially if tied with other automation / shortcuts app). You can achieve this by download the relevant profiles from the website and using a third party generic OpenVPN or WireGuard client, but it’s less than option for new users and you’re tied to the specific server you download the configuration for - meaning you cannot benefit from options like connecting to a random server or the fastest available within the chosen country. Many competitor offer such a feature and, while achievable, still looks like a big shortcoming for me. Michelle C. Owner Used the software for: Less than 1 year ### "Proton is a Go-Ton" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 14, 2023 Fairly well ease of usage, although I wish the customer service was just a bit more willing to help the customer. I have witnessed much better than this, therefore there is room for some improvement. Pros I love all things Proton from this company as they have many items available with the highest of secure features. Cons Difficult to manage a VPN and connect to my every day usage of things such as my printer. Husam R. Vice President Used the software for: Less than 1 year ### "The TOP VPN on the Market!!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 9, 2023 My overall experience with ProtonVPN is overwhelmingly positive with a couple of drawbacks and I love the security aspect of it all. Pros I love the ability for anyone on the team to checklist any location or region of the globe to use as the provided location for a given web service. Cons I did not love the user interface and general lack of content on the platform, which is outcompeted by the other VPNs in the industry. PD Patrick D. Content Manager Used the software for: 3-5 years ### "Top-Tier Open Source VPN" 5.0 June 7, 2023 This is an excellent option for a VPN; plenty of server locations and great speed. I'm on a paid plan, but their free plan is great if you only need 1 device connection. Pros I like that the code is 3rd party audited and the results are published. They also make the ownership structure clear and don't employ shady marketing tactics. They are also located in a privacy friendly country. Cons This service is newer than many of the established VPN providers, so the apps and other features are still being polished. OW owner/ceo owner/ceo Used the software for: Less than 1 year ### "amazing streaming service support and lots of servers!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 16, 2023 i'd say very good and stress free. a few other vpns either have issues connecting or they slow my internet speed but proton works great for me. Pros i love the fact that i have access to multiple servers in various countries and with lots of them being able to bypass geo-locked contents on netflix and amazon prime in the US. I'm resident in a country without quality internet service and this has served well. crazy, but proton helps increase my internet speed hence my daily use of it. very good connection time almost never disconnects until i do myself Cons most servers are marked as spam on IP detector sites and that sends a wrong impression to some sites that i visit. i'd like if the servers dont get discovered easily when scanned ST Student Student Used the software for: Less than 1 year ### "Cheap but effective vpn" 4.0 December 28, 2022 Pros I like most it's price, it is cheaper than other vpn apps. And it has a lot of function. Cons Free trial version is useless. It has speed limit and not able to choose country. You should buy premium membership. RE Reviewer Reviewer Used the software for: 1-3 years ### "Protecting Your Privacy on the Internet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2023 Overall, my experience with ProtonVPN has been positive. It provides a secure and reliable connection, advanced encryption protocols, a wide range of servers, a no-logs policy, and a user-friendly interface. However, it can be a bit slower, the free version has limited servers, no ad-blocker feature, a cluttered interface, and the relatively high cost of the paid version. Pros I really like using ProtonVPN because it provides a secure and reliable connection when browsing the internet. The software uses advanced encryption protocols to protect my online activities from being tracked or monitored. Additionally, it offers a wide range of servers located in different countries, which allows me to access geo-restricted content and maintain my online privacy. ProtonVPN also has a no-logs policy, which means that it does not track or store any of my browsing data. Furthermore, the software is user-friendly and easy to navigate, making it simple to set up and use. Cons One thing that I dislike about ProtonVPN is that it can be a bit slower than other VPNs, especially when connected to a server that is located far away. The free version of the software is limited in terms of the number of servers available, which can make it difficult to find a fast connection. Additionally, the software doesn't have an ad-blocker feature, which can be a downside for some users. Furthermore, while the software is generally user-friendly, some users may find the interface to be a bit cluttered and overwhelming. Finally, the cost of the paid version is relatively high compared to other VPN services. Chibuike U. Web Developer Used the software for: 3-5 years ### "My ProtonVPN Feedback" 5.0 February 23, 2023 Pros Strong encryption and protocols, no leaks or logs, safe core servers, respectable speeds, and a presence in 63 countries are just a few of the benefits that ProtonVPN offers. In order to make it simpler to get around restrictions, it also provides multiple VPN protocols and alternative routes. Moreover, it provides sophisticated encryption and tunneling methods. Cons If you want an encrypted VPN service, then this is a fantastic choice. However, one of the major cons is that customer service isn't always available around the clock - this could be a significant setback if you need assistance urgently. [View all Reviews](https://www.capterra.com/p/248737/ProtonVPN/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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