Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
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With KnowledgeBase you can set up a custom help center in just a few clicks. You can organize information so that your support team provides consistent answers in no time. This means a sleeker customer self-service experience round the clock. You’ll see a reduction in the volume of customer requests, which will allow your agents to focus on more delicate issues. Draw conclusions from analytics, optimize and watch your customer satisfaction improve.
Provider
Text
Located In
United States
Foundation
2002
Deployment
Cloud, SaaS, Web-Based
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
There’s all you need to organize product knowledge and provide in-depth answers faster. At the same time, your customers can swiftly find answers in a friendly help center, day and night.
Content Source: KnowledgeBase
Based on other buyer's searches, these are the products that could be a good fit for you.
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